Job Title: Senior Manager, Software Engineering | Kubernetes Platform Company: Salesforce Job Category: Salesforce Roles & Responsibilities: Ready to level-Uttar Pradesh your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Are you passionate about leading teams that operate infrastructure at scale? Do you thrive on overseeing Kubernetes clusters and microservices? Here is Andaman and Nicobar Islands exciting opportunity for you! Our team provides Kubernetes platform-Assam-a-service to other teams building microservices at Salesforce. Over the next year, we will expand our Kubernetes footprint by thousands of clusters, and you could play a pivotal role in this transformation. Assam a manager, you will guide your team in working with open-source technologies like Kubernetes, Terraform, Argo, and Spinnaker, shaping the future of these technologies while fostering a culture of innovation. We manage one of the largest Kubernetes fleets in the industry and have been early adopters of this technology. Our mission is to empower service owners to focus on the unique value of their services, enhancing developer agility while reducing operational costs and complexity. The FKP team is critical to the company’s strategy to move to Hyperforce, providing the underlying infrastructure for key services such Assam Sales, Service, Commerce, Mulesoft, and Tableau. Responsibilities -------------------- Assam the FKP Manager, you will be responsible for leading the design and implementation of software for managing Kubernetes clusters at scale. Your role will involve: * Overseeing the creation of design documents and facilitating presentations to stakeholders. * Managing the integration and evaluation of open-source technologies into the FKP software stack. * Leading and mentoring a team of engineers, ensuring high-quality deliverables and fostering professional growth. * Collaborating with cross-functional teams to align goals and strategies. * Opportunity for Impact: Lead initiatives that significantly enhance our platform, positively impacting service teams across Salesforce. * Innovative Technology: Work with and shape the future of growing open-source technologies like Kubernetes. * Creative Freedom: Tackle complex issues at scale within distributed systems. * Thought Leadership: Opportunity to write blogs and share the team’s success stories at conferences and open-source forums, such Assam:How Salesforce uses ArgoWorkflows for provisioning add-onsOperationalizing Kubernetes Sidecars in Production at SalesforceManaging Kubernetes Multitenant Clusters in Public Cloud at ScaleDeveloping a Synthetic Testing Framework for Continuous Monitoring of Kubernetes Mutating Webhooks Work Location: Karnataka, India Availability: Full time
Job Title: Salesforce Architect - Education Cloud Company: The HR Ally Job Category: Salesforce Roles & Responsibilities: Location: UAE (relocation from India supported) Key Responsibilities * Define and own the overall Salesforce solution architecture, roadmap and technical standards for Education Cloud implementations * Design scalable data models, aligned to the Education Data Architecture (EDA), covering students, applicants, programmes, courses, terms and affiliations * Lead architecture for Admissions, Student Success Hub, Advisor Link, Experience Cloud portals and related Education Cloud modules * Architect integrations with Student Information Systems (SIS), LMS, ERP, finance and identity platforms using MuleSoft or other API\-led approaches * Run discovery and design workshops with senior stakeholders, translating business needs into clear technical solutions * Establish governance covering security and sharing models, DevOps and CI/CD, code quality, environment strategy and release management * Guide and mentor developers, consultants and admins, and conduct design and code reviews * Evaluate and recommend Salesforce capabilities such as Data Cloud, Agentforce/AI, Marketing Cloud and Tableau where they fit the client's goals * Ensure solutions meet performance, scalability, data privacy and compliance requirements, including UAE data protection and data residency expectations * Support pre\-sales activities, estimations, solution proposals and technical risk assessments when required Work Location: Dubai, Dubai, United Arab Emirates Availability: Full time
Job Title: Manager CRM Company: Cleveland Clinic Abu Dhabi Job Category: Salesforce Roles & Responsibilities: The Manager, CRM is responsible for establishing and leading Cleveland Clinic Abu Dhabi's patient\-facing Customer Relationship Management (CRM) program. The role owns the CRM strategy and the integrated technology and data ecosystem – core CRM platform, CPaaS messaging channels (SMS, WhatsApp, email and app notifications), tracking and reporting – and delivers segmented, measurable and compliant patient communications across the patient journey. Working closely with Marketing \& Communications, IT, Information Security, Patient Experience, Patient Access and Legal \& Compliance, the role ensures every patient interaction is relevant, consented, secure and aligned with CCAD's brand, Department of Health – Abu Dhabi (DoH) requirements and UAE regulations. ROLE INTERACTS DIRECTLY WITH: Implementation, SLA management and service negotiation PRIMARY JOB DUTIES AND RESPONSIBILITIES * Develops and owns the patient CRM strategy and multi\-year roadmap, aligned with CCAD's institutional, marketing and patient\-experience priorities. * Builds the business case, resource plan (people, technology, budget and vendors) and phased implementation plan for the CRM program; presents, communicates and defends the strategy with senior stakeholders and governance committees. * Sets quantitative benchmarks and targets for the CRM program and reports performance against them to leadership. * Leads the set\-up of the CRM ecosystem – core CRM platform, CPaaS messaging channels (SMS, WhatsApp Business, email and app push notifications), tracking and attribution, and reporting tools – in partnership with IT, Digital and vendors. * Defines business and data requirements, integration flows and data governance with source systems, including single patient view, data quality, and consent and preference management. * Manages CRM, CPaaS and agency vendors, including requirements, SLAs, performance and contract negotiation, in line with CCAD procurement processes. * Designs audience segmentation and lifecycle journeys across the patient journey (e.g. acquisition, onboarding, pre\- and post\-visit, preventive and screening, service\-line and loyalty programs). * Plans, orchestrates and optimises automated and campaign\-based communications across channels, including contact strategy, frequency capping, personalisation and A/B testing. * Works with content and service\-line teams to ensure messaging is clinically accurate, patient\-appropriate, bilingual (English/Arabic) where required and consistent with CCAD's brand. * Establishes the CRM measurement framework, dashboards and reporting (reach, deliverability, engagement, conversion, volume and revenue impact, opt\-outs and patient feedback), and uses test\-and\-learn insight to continuously improve performance. * Ensures all CRM activity complies with UAE regulations and DoH requirements – including data\-protection and health\-data laws, TDRA requirements for commercial messaging, WhatsApp Business policies, DoH healthcare advertising requirements and the Abu Dhabi Healthcare Information and Cyber Security Standard (ADHICS) – and with CCAD policies. * Establishes CRM governance, including consent (opt\-in/opt\-out) processes, approval workflows, data\-access controls, messaging standards and incident escalation. * Leads, coaches and develops CRM team members and vendor resources, and builds CRM capability across the Marketing \& Communications team. * Performs other duties as assigned. ROLE LEVEL ACCOUNTABILITIES * Present effectively * Align with compliance framework * Lead, coach, and develop team members and manage team performance * Review and monitor service level agreements with internal \& external partners * Manage and be accountable for the CRM program budget to achieve goals * Contribute to knowledge and workplace information systems * Establish recordkeeping framework * Produce a range of complex reports and business documents * Contribute to organization and national development of Healthcare * Establish and maintain strategic local and international networks * Implement and use IT systems, software and telecommunication devices effectively * Use business equipment effectively * Maintain own technical currency * Use negotiation and conflict\-management skills to effectively resolve issues * Apply reflective practice, thinking and analysis * Adheres to CCAD's standards as they appear in the Code of Conduct and Conflict of Interest policies * In view of the evolving needs and opportunities within CCAD, this position may be required to perform other duties as assigned and reporting relationships may vary. KEY OUTPUT / RESULTS FROM THE ROLE (KPI’S) 1\- KEY PERFORMANCE INDICATOR 2\- KEY PERFORMANCE INDICATOR 3\-KEY PERFORMANCE INDICATOR Compliance and stakeholder management * Minimum of 6 years of progressive experience in CRM, lifecycle marketing and direct (multi\-channel) campaign management, including leading programs, agencies and vendors. * Demonstrated experience setting up or scaling a CRM program, including integrating a core CRM platform with messaging channels (SMS, WhatsApp, email, app notifications), tracking and reporting systems; experience taking a CRM implementation from vendor selection to go\-live is highly desirable. * Demonstrated hands\-on experience in audience segmentation, campaign analytics and performance reporting against quantitative targets. * Experience in healthcare or a healthcare\-related sector (e.g. hospital/provider, health insurance, pharmaceutical or health\-tech) at some point in career, and experience within the UAE/GCC commercial and regulatory environment; patient\-engagement experience with a UAE healthcare provider is highly desirable. * Strong working knowledge of patient/consumer messaging across SMS, WhatsApp Business, email and app push notifications, including deliverability, message templates, sender registration and opt\-in/opt\-out management. * Sound understanding of CRM/CDP, CPaaS, marketing\-automation and analytics/BI tools, and of data\-integration concepts (APIs, data mapping, identity resolution); experience integrating with EMR or patient\-portal systems is an advantage. * Working knowledge of UAE regulations relevant to patient communications and data, including Federal Decree\-Law No. 45 of 2021 on the Protection of Personal Data, Federal Law No. 2 of 2019 on the Use of ICT in Health Fields, TDRA commercial\-messaging requirements and DoH Abu Dhabi standards. * Working knowledge of the Abu Dhabi Healthcare Information and Cyber Security Standard (ADHICS) v2 is an advantage. * Fluency in healthcare terminology and patient\-journey concepts, with sensitivity to patient privacy and appropriate tone. * Strong strategic\-planning, orchestration and project\-management skills; able to build a business case, map required resources and deliver against quantitative benchmarks. * Excellent communication, presentation and stakeholder\-management skills; able to communicate and defend a strategy with senior leaders. * Strong analytical skills and data\-driven decision\-making. * Self\-starter, able to build a new function and work with minimal supervision in a demanding environment. * Proficient in Microsoft Office (Word, Excel, PowerPoint) and dashboarding/reporting tools. * Ability to speak and write in English is required; Arabic is an advantage. Work Location: Abu Dhabi Emirate, United Arab Emirates Availability: Full time
Job Title: Salesforce Business Analyst Company: IC Job Category: Salesforce Roles & Responsibilities: We are looking for a Salesforce Business Analyst to play a central role in our move from a legacy CRM to Salesforce. At IC, Salesforce is where our sales, retention, partner, compliance and support teams work every day, and the rules behind it are rich: who owns a client depends on their region, how they joined and whether they trade or introduce others, and what each team can see depends on role and regulated entity. You will be the bridge between those teams and our developers and QA, turning how the business really works into clear user stories, sound process and access designs, and an org people want to use. If you enjoy untangling complex processes, asking the question nobody has asked yet and seeing a requirement through to UAT, we’d like to hear from you. * Run workshops, interviews and process walkthroughs with Sales, Partners, Compliance and Support to understand how work is really done. * Map current and future\-state processes for the CRM migration, from sign\-up through onboarding to trading, and identify gaps against the legacy system. * Write clear user stories with acceptance criteria in Jira, plus BDD scenarios or specifications where a story needs more detail, traceable from business goal to delivered feature. * Work with the Product Owner, Salesforce Architect, developers and QA to shape scalable solutions that follow Salesforce best practice. * Contribute to defining data models, assignment rules and access requirements with the Salesforce technical team. * Plan data migration with the technical team: field mapping, data quality rules and validation of migrated records. * Maintain process documentation, data dictionaries, user guides and training materials, and drive user adoption after each release. * Define and run test cases for system, integration and user acceptance testing, support production validation, and triage issues with QA and developers through to root cause. * Use AI tools such as Claude to draft BRDs, stories and UAT scenarios and to surface edge cases, checking every output before it is used. * Identify where automation or AI agents could remove manual work for sales and support teams. * Define how success is measured, such as handling time, manual touches and conversion, and track it after release. * Run demos and status updates, and communicate progress, risks and dependencies to management. Work Location: Dubai, United Arab Emirates Availability: Full time
Job Title: Specialist, CRM (Life Cycle Marketing) Company: ADNOC Distribution Job Category: Salesforce Roles & Responsibilities: JOB PURPOSE: The role is responsible for managing and optimizing customer loyalty initiatives and CRM campaigns. This role involves executing loyalty campaigns, managing customer segmentation, analysing engagement data, and enhancing customer retention strategies. The ideal candidate will have a strong background in customer relationship management, marketing automation, and data\-driven decision\-making to foster customer loyalty and maximize program effectiveness. KEY ACCOUNTABILITIES: Job Specific Accountabilities Loyalty Program Overview: * Assist in the development and execution of loyalty strategies to enhance customer retention and engagement. * Oversee loyalty program operations, including customer enrolments, tier management, and reward redemptions. * Ensure seamless program execution across digital and offline channels. * Develop campaign business cases and ROI indicators to support campaign approvals. * Collaborate with various business lines, Campaign Management and Marketing Planning to develop an annual direct marketing promotions plan and to ensure that the developed plan is aligned with the strategic objectives of Marketing and overall business plans. * Oversee the follow\-up with advertising/ media agency on development and implementation of advertising campaigns related to the Loyalty Programs and liaise with Branding team to ensure adherence to brand guidelines and secure approval. * Work closely with non\-fuel retail teams to identity member rewarding and incremental revenue generating campaign opportunities. CRM \& Campaign Execution: * Plan, build, and execute personalized customer loyalty campaigns via email, SMS, push notifications, and other channels. * Optimize automation workflows to improve customer lifecycle engagement. * Collaborate with creative teams to develop compelling campaign content. * Propose \& implement campaigns to be run on the loyalty member base to promote desired customer behaviour and to perform post campaign data analysis to understand and quantify the impact of loyalty campaigns. * Works closely with Communications team for development and testing of content across segments and across channels * Design the advertising and promotions plans/ tactics to position and differentiate the ADNOC Distribution’s Loyalty Program / C Store / Mobility / Affinity value propositions to achieve business objectives and targets based on briefs from the business. Data Analysis \& Reporting: * Track and analyse customer engagement metrics, campaign performance, and loyalty program effectiveness. * Generate insights and recommendations to enhance program performance. * Maintain dashboards and present reports to stakeholders. * Review the progress and impact of promotional campaigns in association with the business and provide feedback to all concerned parties. Customer Segmentation \& Personalization: * Develop and refine customer segmentation strategies based on behavioural data and engagement patterns. * Develop campaign marketing communication along with the Marketing / Communication team. * Implement data\-driven personalization techniques to enhance customer experience. * Conduct A/B testing to measure and optimize campaign effectiveness. * Work with IT and Digital teams to ensure data integrity and governance across platforms while escalating any visible issues that may hamper campaign design \& execution on the tool. * Identify and select the most effective marketing communication tools and ensure it is in line with corporate guidelines to maximize the reach, impact and cost efficiency of all marketing initiatives and programs as well as meet goals and objectives for all advertising programs. Cross\- Functional Collaboration: * Work closely with stakeholders to develop hypothesis on customer behaviour for campaign ideation. * Manage the effective cross\-functional liaison within fuel \& non\-fuel retail divisions for campaign planning and execution to support synergized and integrated efforts and create enhanced revenue generation. * Align CRM and loyalty initiatives with business objectives. * Partner with technology teams to enhance CRM and loyalty platform capabilities. * Ensure compliance with data privacy regulations and best practices. * Assess in coordination with the marketing team and external consultants, new ways of changing and improving customer purchasing behaviour to ensure continuous improvement of ADNOC Distribution’s sales and activities. Work Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates Availability: Full time
Job Title: Project Manager Company: Skidmore, Owings & Merrill Job Category: Salesforce Roles & Responsibilities: * Ideas: We believe in a meritocracy of ideas. We look to everyone to actively contribute to the discourse in the firm. * Knowledge: We believe that expertise is the result of lifelong learning. We are not expected to know everything, but rather to passionately pursue answers, develop new skills and deepen our knowledge. * Product: We strive for excellence in the concept, quality, and delivery of our work. * Individual: We value individuals who bring the highest standards of professionalism and personal integrity in the way they work. Each person can develop and contribute their wealth of attributes, skills and knowledge to support the overall health of the firm. * Team: We value the power of interdisciplinary integration. A positive team culture in which everyone collaborates openly towards common goals is essential. Firm: We have a history of making transformative contributions to the profession and our communities. We are constantly innovating and attempting to bring new approaches, solutions and processes to our work. * Position Responsibilities * Leads the Architectural Project Team through close collaboration with SOM Partners project leadership to achieve design, technical and financial success. * Prepares, with Leadership input, quality agreements with clients including letters of intent, memoranda of understanding, and professional service agreements. Executes additional service agreements and gains authorization by phase. * Collaborates with Partners and senior team to prepare, issue, and manage compliance plans to align project goals including budget, deliverables and schedule. Gains agreement with the senior team for labor allocation. Chairs weekly team meetings to address variances from the project plan. * Administers internal control procedures with Project Accountant including billing, collections, percent complete, expense management, and year\-end activities. Analyzes project reports and proactively manages the profitability of a project. * Participates actively in project design and technical discussions and decision making. * Communicates actively through chairing weekly meetings, issuing meeting minutes, accurate project record keeping and sharing project information and correspondence. * Assists in Managing the owner/client relationship and expectations to allow SOM and team to work effectively, efficiently and collaboratively. * Participated in new business and marketing efforts including responses to marketing requests and maintenance of firm relationships. * Initiates, monitors and maintains project schedule and work plan including schedule of meetings and presentations. * Schedules and leads internal team weekly project meetings; develops the meeting agenda and project status update. * Initiates, monitors and maintains project plan and financial performance of project. * Initiates and maintains SOM\-Client Services Agreement, SOM Sub\-Consultant Agreements and requests for additional services. * Monitors scope for contract compliance and potential additional services. * Actively engages in project risk management through close collaboration with SOM Partners and legal group. * Manages time and workload of own work efforts and those of others to meet project task deadlines and commitments, with occasional interaction and direction from team leaders while guiding and teaching less experienced staff. Leadership Responsibilities * Inspires and leads others by example, participates in staff mentoring and training, clearly defines team member expectations and responsibilities, empowers others, and delegates where appropriate based on team members’ recognized abilities and potential. * Directly supervises staff and is committed to direct reports’ professional development. * Develops and engages in talent strategy to find specialists, leaders, and future professionals for the firm through resume review and interviews. * In collaboration with team members, develops a clear and consistent work plan to achieve the project budget, deliverables, and schedule. * Actively engages in internal and external professional development opportunities. * Contributes to the implementation of sustainable strategies in all project assignments and the associated development of staff knowledge. * Contributes to the development of standards, policies, and procedures. Protects SOM from financial and legal risk. * Portfolios must be submitted for all design and project management positions (Architecture, Interiors, City Design, Graphics, etc).Applications without work samples will not be reviewed. Portfolios should be one PDF attachment, 10\-20 pages, maximum 5 MB. Submit portfolios as part of your application in the section where the application asks you for your Resume or CV. Work Location: Dubai, DU, United Arab Emirates Availability: Full time
Job Title: Strategic Account Executive Company: HappyRobot Job Category: Salesforce Roles & Responsibilities: Role Overview We are looking for a highly driven Strategic Account Executive to join our growing sales team. In this role, you will be responsible for managing the full sales cycle, building strong relationships with enterprise clients, and driving revenue growth. * Enterprise Sales Execution \- Own the full sales cycle from prospecting to closing enterprise\-level deals. * Pipeline Management \- Develop and maintain a robust pipeline of enterprise accounts, ensuring consistent deal flow. * Consultative Selling \- Understand client challenges, industry trends, and business goals to position our SaaS solution effectively. * Relationship Building \- Establish and nurture long\-term relationships with key stakeholders and decision\-makers. * Strategic Negotiations \- Lead complex negotiations, ensuring a win\-win outcome for both the client and the company. * Cross\-functional Collaboration \- Work closely with Sales Engineering, Customer Success, and Product teams to deliver tailored solutions. * Revenue Growth \- Meet and exceed sales targets, contributing to the company's overall revenue goals. * Market Insights \- Stay informed about industry trends, competitor activity, and market shifts to refine sales strategies. We take full responsibility for our work, outcomes, and team success. No excuses, no blame\-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us. Work Location: Dubai, DU, United Arab Emirates Availability: Full time
Job Title: Area Sales Manager_French Speaker Company: Giesecke+Devrient Job Category: Salesforce Roles & Responsibilities: The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments? * Sales of Currency Automation Products, Solutions and Services in French North, West and Central Africa in coordination with the Head of Sales \- Central Banks/Printworks; Solution Sales and Sales Controlling MEA and in compliance with regional and global sales strategy. * Establish and maintain strong and firm business relationship to customers. * Focus on triggering new sales opportunities, by finding appropriate solutions in our product mix, and packaging them in an offer to meet the customers' requirements. * Attend to the customer during the complete business cycle and follow up on project milestones in close cooperation with Sales Administration, Project Management, Service, and Finance departments. * Monitor competitive activities, identify customer future needs in terms of product portfolio and currency automation solutions; build up a strong link to Product Marketing / Management. Key Result Areas \& Responsibilities: ----------------------------------------- * Achieve assigned individual sales targets, as well as company objectives for the allocated sales area. * Generate customer requirements and leads through sales visits and close customer contact, actively visit the end\-user accounts. * Prepare and present strategic plans for a more complex and complete cash center solution to customers. * Conduct technical presentations and demonstrations. * Liaise and negotiate with very high ranking public and private sector staff. * Close deals and sign sales and maintenance contracts with direct customers. * Accurate reporting of Order Income, revenues, and forecast of sales activities in Sales Force. * Be responsible and accountable for the accurate entries and planning of opportunities in Sales Force. * Monitor and report competitor activities within the Regional Sales Manager's defined accounts. * Responsible for initiating project scope to obtain costs and internal approvals as well as review of financial and technical proposals to be sent customers in a timely and presentable manner. * Provide appropriate reporting in Salesforce e.g. (score card, travel reports etc.). * Develop an account strategy for 3\-5 years view. (i.e. Master plan and Key Account Plan) * Liaise with colleagues to ensure that opportunities for product and market development are identified and actioned. * Creates and communicates leads and sales opportunities for respective accounts (e.g. cross\-selling) to the Solution Sales and Project Management team. * Clearly define and communicate problems as perceived by the customer and coordinate with Service and Project Management for the execution. * Coordinate with Service and Sales Operations team for the execution of the AMCs. * Escalate in timely manner to the Sales Operations team and to the Head of Sales \- Central Banks/Printworks; Solution Sales and Sales Controlling MEA any issues in regards to supply chain, project, and after\-sales execution. * Keep updated with latest product information and technical requirements to sell the product successfully and give confidence to the reseller channel. * Responsible for organizing and documenting (i.e. in Salesforce and Minutes of Meetings) bi\-weekly meetings with all departments, as needed, to track and to resolve all open issues related to revenue and order income. * Prioritize for the colleagues their tasks (i.e. order processing, proposals and contract preparation, and any other administrative tasks). * Support with consistent coaching, identify development and training needs. * Set individual and team goals for the cluster in coordination with Head of Sales \- Central Banks/Printworks; Solution Sales and Sales Controlling MEA; proactively assess and manage performance against expectation. * Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between peers and colleagues. Travel extensively within sales area to build up and maintain customer relationship. * Follow Miller\-Heiman methodology such as blue sheets for opportunities and gold sheets for account management) and share them monthly with Head of Sales \- Central Banks/Printworks; Solution Sales and Sales Controlling MEA. * Communicate to all internal departments the scope of any offer in detail such as the scope of supply and additional services in order to enable the other departments to provide their costs, configuration, layouts. * Be responsible to review customer requests (such as tenders and request for inquiry) and guide all team members in order to answer on time, with quality and accuracy all the customer expectations. * Business fluent language skills in French and English. German / Arabic Language is advantageous * Advanced Degree in Engineering or Business (or related courses) * Minimum of 10 years overall sales Management of which 5 years in a Leadership role * Experience in Pipeline Development and Go\-to\-market planning and execution * Ideally a Key Account Management Experience with Government Sectors of French Speaking African countries for a Minimum of 5 years * High level of Decision\-Making Skills and Relationship building/Management Skills. * Pro\-active result\-driven self\-starter who can operate both individually and as part of a team * Excellent communication and presentation skills * Experience with direct sales and distributor management, ideally in the Public Sector * Candidate must be willing to travel extensively within the sales region Area Sales Manager\French Speaker Work Location: Dubai, DU, United Arab Emirates Availability: Full time
Job Title: Software Sales Executive Company: freelancing project Job Category: Salesforce Roles & Responsibilities: Key Responsibilities * Identify, engage, and convert new business prospects through multiple channels including on\-field visits, calls, emails, and professional networks. * Serve as the primary point of contact for new business opportunities and nurture relationships with potential clients. * Conduct product presentations and demonstrations for qualified leads, articulating value propositions effectively. * Manage the end\-to\-end sales cycle, from lead generation to negotiation and closure. * Collaborate with internal teams to ensure a seamless customer journey and deliver a WOW experience at every stage. * Maintain a strong understanding of company products, services, and industry trends to position solutions effectively. * Utilize CRM and sales automation tools to manage pipelines, track progress, and report on key performance metrics. * Identify and communicate opportunities for process improvement and contribute to strategic sales initiatives. Performance Indicators (KPIs) * Achieve or exceed quarterly and annual sales targets. * Maintain a consistent sales pipeline with qualified leads. * Achieve customer acquisition and retention goals within the assigned territory. * Ensure timely and accurate updates in CRM systems. * Deliver exceptional customer satisfaction scores and positive client feedback. Work Location: In person Work Location: Dubai, DU, United Arab Emirates Availability: Full time
Job Title: BDR Talent Programme (Dubai) Company: Checkout.com Job Category: Salesforce Roles & Responsibilities: In this role, you will learn the payments craft and work with ambitious merchants and global brands, using data, technology and AI to work smarter and create high\-intent opportunities for Sales. You will take real responsibility from the start, supported by experienced Sales leaders, coaching and a strong cohort community. This is one global programme, activated locally, with a clear platform to build a long\-term commercial career. * Master the payments craft: Build a deep understanding of Checkout.com’s products, the payments ecosystem and global payment trends so you can speak credibly with prospective merchants. * Research strategic accounts: Conduct detailed research into organisations, industries, stakeholders and competitive landscapes to identify high\-value opportunities. * Create relevant conversations: Use thoughtful, creative and personalised outreach across phone, email, LinkedIn and other appropriate channels to open doors with the right decision\-makers. * Drive growth momentum: Build a consistent operating rhythm across prospecting, follow\-up, discovery and pipeline management, generating qualified meetings and opportunities for Sales. * Run advanced discovery: Move beyond the pitch to understand the merchant’s technical and business challenges, priorities and potential outcomes. * Partner with Sales: Work closely with Sales representatives to progress opportunities, maintain momentum and support the commercial lifecycle through to successful financial go\-live. * Work cross\-functionally: Partner with Solutions Engineering, Underwriting, Product, Marketing and other teams to align around merchant needs and accelerate the sales cycle. * Leverage AI and sales technology: Use Salesforce, intent data, enrichment tools, analytics and approved AI tools to improve research, personalisation, territory planning and pipeline accuracy. * Operate with rigour: Keep Salesforce accurate and up to date, apply qualification frameworks thoughtfully and use data to understand what is working and where to improve. * Learn and contribute: Take part in cohort learning, enablement and community activities, share what you learn and contribute to a supportive, high\-standard team environment. * Hunger and drive: You set ambitious goals, work hard and keep going when the work becomes difficult. * Commercial curiosity: You are interested in merchants, payments, fintech and how businesses create value. You ask sharp questions and connect product capabilities to customer outcomes. * Learning velocity: You learn unfamiliar concepts quickly, apply feedback and improve between attempts. * Resilience and ownership: You recover from setbacks, take responsibility for outcomes and follow through without needing to be chased. * Analytical ability: You are comfortable with numbers, information and data. You can break down complex problems and use evidence to decide what to do next. * Communication and presence: You listen carefully and communicate clearly in writing, conversation and presentations. * Technical curiosity: You are interested in technology and motivated to use AI and sales tools to work smarter, not just harder. * Coachability: You actively seek feedback and turn coaching into changed behaviour. * Team impact: You believe in winning as a team, share information generously and collaborate respectfully across functions. When we review your CV, ensure you show us why you're great for this role. Ensure and share something you’ve built, led or achieved, whether that’s hitting a target, launching a side project, or leading a team effort. We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. Work Location: Dubai, DU, United Arab Emirates Availability: Full time
