Job Title: Senior Customer Journey Insights Executive (Temp. 6 Months) Company: Mercedes-Benz Group Job Category: Salesforce Roles & Responsibilities: Contribution to qualitative leads generating process for Sales and Customer Services via the relevant digital touchpoints (entry points for the CJ); Your Responsibilities: * Architect and execute a robust data and analytics strategy for MBGD’s digital customer touchpoints, including Website, Vehicle Online Store, Accessories Online Store, Lead Management Systems, CRM Operations, and beyond. * Serve as the single point of accountability for all data\-related topics within the Customer Journey \& eCommerce team, ensuring that all analytics initiatives drive measurable business value. * Design and implement advanced analytical frameworks to assess platform effectiveness, optimize performance, and enable continuous data\-driven improvements. * Critically evaluate existing data infrastructure, identify inefficiencies, and drive the development of scalable, high\-impact analytical solutions that directly influence strategic decision\-making. * Align data objectives with Mercedes\-Benz’s global digital transformation strategy, ensuring seamless integration with broader corporate goals. * Lead MBGD's OneData and Databricks adoption journey, translating business priorities into scalable data products, trusted KPIs, and governed analytics capabilities. * Partner with OneData, MB IT, and business stakeholders to prioritize, onboard, and operationalize strategic data sources into the MBGD data ecosystem, including CRM, Salesforce, Website/GA4, Sales Funnel, SOS, CSI, campaign, order, and future data domains. * Establish and govern a semantic layer, KPI glossary, data dictionary, metric ownership model, and data\-quality framework to create a single source of truth for reporting, self\-service analytics, AI, and executive decision\-making. * Act as the key business counterpart to technical teams, ensuring that platform investments are prioritized according to business outcomes. * Lead the evaluation and implementation of next\-generation analytics capabilities including Databricks Genie, Talk\-to\-Data, AI\-powered insights, agentic reporting, and conversational analytics solutions. This is a highly strategic and execution\-driven role requiring end\-to\-end ownership of data and analytics initiatives. Candidates must demonstrate a track record of implementing scalable analytics solutions that drive tangible business outcomes. * Develop and present high\-impact insights through dashboards, reports, and executive briefings to senior stakeholders across MBGD and General Distributor markets. * Own and optimize end\-to\-end data pipelines, leveraging tools like Google Analytics, Power BI, SQL, Python, and Excel to extract, transform, and analyze data at scale. * Lead deep\-dive analytics into customer behavior, digital platform performance, and market trends to identify actionable opportunities for optimization. * Develop predictive models and explore machine learning\-based insights to anticipate customer needs, improve user experience, and support data\-driven decision\-making. * Proactively define and monitor KPIs, ensuring that digital platforms continuously evolve to meet business objectives and drive maximum customer engagement. This role demands strong technical expertise in data analytics, the ability to translate complex datasets into clear business strategies, and a problem\-solving mindset that drives continuous platform improvement. * Own the data, analytics, reporting, and business performance measurement strategy for the Sales Operating System (SOS), ensuring successful rollout, adoption, and ongoing optimization of sales funnel\-related topics across MBGD markets. * Define and monitor SOS success metrics, business processes, funnel performance, user adoption, data quality, and operational effectiveness to maximize commercial value realization. * Act as the business lead and key stakeholder for SOS data integration into the OneData/Databricks ecosystem, ensuring SOS becomes a trusted and reusable data source for analytics, reporting, forecasting, AI, and business products. Candidates must possess a deep understanding of data governance frameworks and demonstrate experience in implementing compliance\-driven data management practices in large\-scale digital ecosystems. Stakeholder Management \& Data Advocacy This is not just a data role – it requires strong leadership, exceptional stakeholder management skills, and the ability to drive business change through data\-driven strategies. * Proficient in data analysis tools (e.g. SQL) and visualization platforms (e.g., Power BI). * Strong understanding of web analytics tools like Google Analytics. * Familiarity with data from platforms like CRM systems, e\-commerce platforms, and lead management tools is a strong advantage. * Data Management, Data Governance \& GDPR knowledge * Competency in Microsoft applications such as PowerBI, Access, Excel \& PowerPoint * Cross\-functional professional experiences (ideally 2\-3 years) with exposure to core business functions such as Sales, Marketing, Network Development, Data Management/Governance, and Customer Experience/Journey. * Strong interest in data\-driven business practices and initiatives, proven through successful design, launch and execution of projects involving data strategy, data management, and data analytics. * Awareness of data governance and operational data processes. * Experience in the delivery of detailed reporting, analytics dashboards and business recommendations to senior leadership. Benefits Hybrides Arbeiten möglich Gesundheitsmaßnahmen Mitarbeiterrabatte möglich Flexible Arbeitszeit möglich Mitarbeiter Events Parkplatz Kantine, Café Kontakt Mercedes\-Benz Cars Middle East FZE P.O.Box 261115, Jebel Ali000000 DubaiDetails zum Standort Recruit Me E\-Mail: recruit\-me@mercedes\-benz.com Work Location: Dubai, DU, United Arab Emirates Availability: Full time

Job Title: Digital CX Tech Specialist Company: LSEG Job Category: Salesforce Roles & Responsibilities: About The Role The Digital CX Technology Analyst prepares and manages the data, systems and processes that power our digital customer success strategy. The role identifies, collects and prepares data, primarily from Snowflake, and enables its effective use across Gainsight CS, Gainsight PX and Journey Orchestrator. Working closely with functional leaders, the analyst supports projects spanning planning, reporting, goal setting, customer health, business process optimisation and the operational metrics required to scale Customer Success. The role owns platform data integrity, helps design business rules that analyse customer data and trigger digital customer success actions, and contributes to a scalable customer lifecycle from onboarding through renewal. This is a cross-functional role partnering with Customer Success Operations, Sales Operations, Corporate Technology Data Enablement and Sales Technology, Marketing, Product, Support, Sales Strategy and Execution, and other teams to ensure technology initiatives are prioritised against Customer Success objectives. It combines solution design with hands-on work across backend data systems and customer-facing journey orchestration, and provides development towards a solution architecture career path. Key Responsibilities * Develop and maintain the roadmap of systems, tools and data capabilities needed to support Customer Success, including resource planning, project management, customer health tracking and operational business metrics. * Identify opportunities to improve Customer Success effectiveness, efficiency, scalability and financial performance, and translate those opportunities into practical technology and process improvements. * Own platform data integrity and coordinate the sources, metrics, frequency and level of data required for digital customer success use cases. * Identify, extract, transform and prepare data, primarily from Snowflake, so it can be used effectively within Gainsight CS, Gainsight PX and Journey Orchestrator. * Configure and deploy Gainsight and Salesforce capabilities for internal users, including system configuration, integrations, reports, dashboards, workflows and business rules. * Design and manage rules that analyse customer data and trigger scalable digital programmes across the customer lifecycle, from onboarding through adoption, health management and renewal. * Partner with Sales Operations and Customer Success Operations to establish and maintain role-based metrics and insights, including customer health indicators, renewal performance, territory and account planning, organisational performance, customer lifecycle measures and Voice of Customer feedback. * Enable colleagues to use customer data effectively within Gainsight, particularly through Journey Orchestrator, and prepare Customer Success teams for new processes, tools and functionality. * Coordinate delivery of Customer Success enablement programmes, tools and processes, clearly communicating priorities, activities, dependencies and outcomes to stakeholders. * Establish practical processes that help CSMs work effectively with cross-functional teams, including onboarding plans that bring new CSMs up to speed efficiently. * Translate data into scalable customer journeys and product messaging, balancing technical design, customer experience and operational requirements. * Structure data and solutions in an efficient, lean and cost-conscious way so digital journeys can scale across Data & Analytics and Risk Intelligence product suites. * Recommend and support adoption of best practices and standardised procedures that improve consistency and reduce manual effort. * Provide second-line platform support and coordinate issue resolution with Gainsight Support, the Gainsight Technical Account Manager and Corporate Technology partners. * Manage multiple strategic and operational projects in a fast-paced environment, adapting priorities as business needs evolve and supporting the team’s ambition to operate natively with AI. Working at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Work Location: Bengaluru, Karnataka, India Availability: Full time

Job Title: SQL Data Engineer Company: Techila Global Services Job Category: Salesforce Roles & Responsibilities: Job Description ------------------- The Opportunity... As a Senior Data Engineer, you’ll build software for end-to-end data platform migrations, including legacy system analysis, solution design, execution, validation, and decommissioning of obsolete platforms. How You'll Contribute... • Build software for end-to-end data platform migrations, including legacy system analysis, solution design, execution, validation, and decommissioning of obsolete platforms. • Design and implement scalable, reliable software data pipelines supporting business analytics. • Serve as a subject matter expert (SME) for software data flows, pipelines, and reporting logic. • Proactively identify data dependencies, risks, and optimization opportunities across software systems. • Partner with analytics, BI (Business Intelligence), and business stakeholders to deliver trusted, performant data solutions. • Provide technical guidance to peers and help raise overall software engineering standards across the team. • Take ownership of projects from design through production, including documentation and knowledge transfer. What We're Looking For... • Master’s degree or foreign equivalent in Information Systems, Data Science, Data Analytics, Computer Science, Computer Engineering, or related field. • Five (5) years of work experience in the position offered, as a Data Engineer, Software Developer, or related occupation. • Must have experience with the following: o Working in a production data environment, with responsibility for building, maintaining, and supporting data pipelines and platforms; o Leading cloud data migrations and platform modernization efforts, including planning, execution, and support of production systems during and after migration; o BigQuery, Snowflake, and cloud-based data architectures, including designing, optimizing, and operating scalable data solutions in cloud environments; o Migrating, supporting, and maintaining BI and reporting platforms such as Looker (Mode experience), including ensuring data accuracy, performance, and reliability of reporting; o SQL (Structured Query Language) and Python, with demonstrated ability to troubleshoot and resolve complex data quality, performance, and integration issues; o Working with ETL/ELT (Extract, Transform, Load) tools (Talend) and modern data pipeline patterns, including data ingestion, transformation, orchestration, and monitoring in production environments; o Building and managing marketing data integrations, including integrations with search engines, social media platforms, and other third-party marketing data sources; o Internal and external API (Application Programming Interface) integrations, including ingesting, validating, and maintaining data from third-party and internal systems; o Data warehousing concepts, including dimensional modeling, performance optimization, and cost aware design in cloud data platforms; o Own and deliver complex technical solutions end-to-end (design, implementation, and support) using distributed systems, cloud platforms (one of the following: AWS (Amazon Web Services), GCP (Google Cloud Platform), Azure), data frameworks (one of the following: Spark, Kafka), and programing languages (one of the following: Python, C#, SQL), while prioritizing effectively and balancing speed, quality, and long-term goals; o Work independently while collaborating cross-functionally (engineering, analytics, product, and business), using tools such as Git, Jira, and BI platforms (one of the following: Tableau, Looker, Power BI), and proactively managing workstreams and contributing to team standards; and o Communicating complex technical concepts to diverse audiences, translating data architecture into clear documen Conversation with practice leadership covering working style, ownership, and how you collaborate. Work Location: MH, India Availability: Full time

Job Title: Senior Technical Consultant - B2B Company: Salesforce Job Category: Salesforce Roles & Responsibilities: Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for the execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform. Role Description We are looking for a highly skilled and motivated Salesforce Consultant with expertise in Commerce Cloud B2B and Order Management System (OMS) to provide our clients with strategic guidance, implementation, and support. The ideal candidate will have a deep understanding of B2B commerce and OMS processes and hands-on technical consulting experience in a major software domain, along with proficiency in both English and French languages. Responsibilities * Collaborate with clients to understand their business requirements and translate them into Salesforce solutions leveraging Commerce Cloud (B2B and OMS). * Design, configure, and customize Salesforce solutions to meet client needs, including but not limited to product catalog management, pricing, quoting, and order management processes. * Lead Salesforce implementation projects, including requirements gathering, solution design, development, testing, and deployment. Provide ongoing support and maintenance for Salesforce Commerce Cloud (B2B and OMS) implementations, including troubleshooting issues and optimizing system performance. * Develop and deliver training sessions and documentation for clients to enable them to effectively utilize Salesforce solutions. * Stay current on Salesforce best practices and industry trends, particularly related to Commerce Cloud B2B and OMS, and proactively share knowledge with internal teams and clients. * Work independently and as part of a distributed team, taking ownership of problems and rapidly learning new technologies. * Build and maintain key relationships with key decision-makers, demonstrating strong presentation, communication, and facilitation skills. * Available to travel regionally and occasionally internationally depending on customer needs. * Champion an AI-first development workflow by utilizing advanced AI developer assistants (e.g., Cursor, Claude, GitHub Copilot) to accelerate custom Apex, LWC, and integration delivery while maintaining platform governor limit compliance * Practical fluency using AI coding assistants and modern development ecosystems to maximize daily development velocity, document custom code, and maintain strict platform security standards * Contribute to broader goals by becoming a citizen philanthropist and giving back to our communities through volunteering activities. Work Location: Bengaluru, Karnataka, India Availability: Full time

Job Title: Sales Strategy & Operations Manager Company: Ethos Job Category: Salesforce Roles & Responsibilities: About The Role Ethos is looking for a highly driven, self-starter to join the Revenue Operations team for our B2C go to market teams. This role will be responsible for driving the Consumer Rev Ops team towards operational excellence by being a versatile, dynamic team-player who can wear multiple hats & drive key initiatives across workstreams. You will be a key tactical member of the team, providing insights and analysis to guide our day-to-day decisions along with driving multiple projects that support rapid revenue growth and scalability of our operations. This will be an extremely High-impact, High-Visibility, Strong Individual Contribution role with a career progression leading to Managerial position & responsibilities over time. Duties And Responsibilities- Ops & Processes: * Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions * Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals * Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people * Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally. * Reporting, Dashboards & Analytics: + Own creation of reports and dashboards to measure and report on key revenue metrics, and perform deep analyses on the leading, in-process, and lagging indicators to support the revenue organization + Drive data cleanliness initiatives and support reporting needs for Executive & GTM teams including monthly revenue dashboards and Quarterly Business Reviews + Turn quantitative analysis and qualitative feedback into actionable insights across the business to improve our processes and strategy. + Help define and maintain the full marketing to sales funnel process, data, systems and workflows. + Enable & maintain the Consumer Sales system stack and roadmap, with tools like Salesforce and more while always keeping an eye out for what’s the next best thing. Work Location: Bengaluru, Karnataka, India Availability: Full time

Job Title: Salesforce Success Architect (Salesforce Exp is mandatory)/AMER Shifts Company: Salesforce Job Category: Salesforce Roles & Responsibilities: Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Cloud Success is a specialized team within Customer Success, bringing together customer support engineers, proactive monitoring, specialist product advisors and technical architects. This team not only resolves technical issues but also provides expert guidance on optimizing and leveraging Salesforce technology to drive long-term business success. Success Architects, as part of Cloud Success, play a pivotal role in supporting Salesforce’s most critical and strategic customers. They provide expert guidance on solution design, ensuring scalability, security, and adherence to best practices. By assessing system performance, they help optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health. Additionally, they offer strategic insights into application lifecycle management, enabling customers to plan, develop, and evolve their Salesforce implementations effectively. Through deep expertise, Success Architects empower businesses to maximize their Salesforce investment, aligning technology with business goals for long-term success. The Success Architect collaborates closely with various teams across Customer Success and the Product organization to drive long-term solutions for customers. They work with support engineers to resolve immediate technical challenges while identifying root causes to prevent future issues. Partnering with customer success managers, they ensure customers receive strategic guidance on best practices and long-term technology health. Additionally, they liaise with Salesforce product teams, surfacing recurring challenges and customer feedback to influence product improvements. By bridging the gap between customers, support, and product development, Success Architects help create sustainable solutions that enhance the overall Salesforce experience. Key Responsibilities: As a Success Architect specializing in Service Cloud, you will: * Drive Customer Impact – Partner with our most strategic and high-priority customers, assessing their Service Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability and feature adoption. * Lead with Expertise – Serve as a trusted Service Cloud SME within the broader Success Architect organization, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership and product best practices. You will help the team stay at the forefront of Service Cloud innovations, ensuring they are equipped with the latest product developments, best practices and emerging trends. * Communicate with Clarity – Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions. * Innovate & Solve Problems – Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption. * Execute Proven Strategies – Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of Service Cloud customers. * Build Strong Relationships – Collaborate with internal and external partners, fostering connections that drive customer success, product improvement and overall business growth. * Flexible to work in AMER hours (AMER EST/AMER PST) * Solution Design & Architecture * 1-3 years of experience in software, system or enterprise architecture. * Expertise in Salesforce products, platform capabilities, technical governance and best practices. * Experience with large-scale, complex implementations, including SaaS, PaaS multi-tenancy, and multi-tiered infrastructure. * Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics and security best practices. * Familiarity with industry- or vertical-specific solutions (preferred). * Communication & Leadership * Ability to assess business objectives, propose solution options and drive stakeholder alignment. * Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences. * Skilled in creating clear, visually compelling design documents for diverse stakeholders. * Proven ability to lead discussions, influence decision-making and advocate for best practices. * High proficiency in English. * Strategic Thinking & Problem Solving * Ability to identify design inefficiencies, recommend optimizations and drive customer transformation. * Provide data-driven insights on customer success stories and industry trends. * Passion for continuous learning and staying ahead of emerging technologies. * Expertise in Service Cloud - Strong knowledge of Salesforce Service Cloud features * Ability to configure and optimize these features to meet business needs. * Data Management & Integration * Proficient in designing and managing data models, relationships (lookup/master-detail), validation rules and data governance best practices. * Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica) and third-party connectors. * Secure & Scalable Architecture * Expertise in role hierarchy, sharing rules, profiles, permission sets and security configurations. * Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations. * Skilled in identifying and resolving common anti-patterns, including inefficient SOQL queries, improper bulk processing, excessive DML operations and suboptimal sharing and security model configurations. * Salesforce Development * Hands-on experience with APEX programming, Visualforce and Lightning Web Components (LWC). * Ability to develop and optimize custom triggers, controllers, batch jobs and asynchronous processing. * Familiarity with governor limits and best practices for efficient code execution. * System Integration & Extensibility * Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware and event-driven architectures. * Experience working with OAuth, Platform Events, External Objects and tools like Salesforce Connect and Event Relay. * Required: Salesforce Admin, Salesforce Advanced Admin, Service Cloud Consultant * Desired: Platform App Builder, Platform Developer 1, Certified Architect Credentials (Application and System Architect) Work Location: Bengaluru, Karnataka, India Availability: Full time

Job Title: Digital CX Tech Specialist Company: LSEG Job Category: Salesforce Roles & Responsibilities: About The Role The Digital CX Technology Analyst prepares and manages the data, systems and processes that power our digital customer success strategy. The role identifies, collects and prepares data, primarily from Snowflake, and enables its effective use across Gainsight CS, Gainsight PX and Journey Orchestrator. Working closely with functional leaders, the analyst supports projects spanning planning, reporting, goal setting, customer health, business process optimisation and the operational metrics required to scale Customer Success. The role owns platform data integrity, helps design business rules that analyse customer data and trigger digital customer success actions, and contributes to a scalable customer lifecycle from onboarding through renewal. This is a cross-functional role partnering with Customer Success Operations, Sales Operations, Corporate Technology Data Enablement and Sales Technology, Marketing, Product, Support, Sales Strategy and Execution, and other teams to ensure technology initiatives are prioritised against Customer Success objectives. It combines solution design with hands-on work across backend data systems and customer-facing journey orchestration, and provides development towards a solution architecture career path. Key Responsibilities * Develop and maintain the roadmap of systems, tools and data capabilities needed to support Customer Success, including resource planning, project management, customer health tracking and operational business metrics. * Identify opportunities to improve Customer Success effectiveness, efficiency, scalability and financial performance, and translate those opportunities into practical technology and process improvements. * Own platform data integrity and coordinate the sources, metrics, frequency and level of data required for digital customer success use cases. * Identify, extract, transform and prepare data, primarily from Snowflake, so it can be used effectively within Gainsight CS, Gainsight PX and Journey Orchestrator. * Configure and deploy Gainsight and Salesforce capabilities for internal users, including system configuration, integrations, reports, dashboards, workflows and business rules. * Design and manage rules that analyse customer data and trigger scalable digital programmes across the customer lifecycle, from onboarding through adoption, health management and renewal. * Partner with Sales Operations and Customer Success Operations to establish and maintain role-based metrics and insights, including customer health indicators, renewal performance, territory and account planning, organisational performance, customer lifecycle measures and Voice of Customer feedback. * Enable colleagues to use customer data effectively within Gainsight, particularly through Journey Orchestrator, and prepare Customer Success teams for new processes, tools and functionality. * Coordinate delivery of Customer Success enablement programmes, tools and processes, clearly communicating priorities, activities, dependencies and outcomes to stakeholders. * Establish practical processes that help CSMs work effectively with cross-functional teams, including onboarding plans that bring new CSMs up to speed efficiently. * Translate data into scalable customer journeys and product messaging, balancing technical design, customer experience and operational requirements. * Structure data and solutions in an efficient, lean and cost-conscious way so digital journeys can scale across Data & Analytics and Risk Intelligence product suites. * Recommend and support adoption of best practices and standardised procedures that improve consistency and reduce manual effort. * Provide second-line platform support and coordinate issue resolution with Gainsight Support, the Gainsight Technical Account Manager and Corporate Technology partners. * Manage multiple strategic and operational projects in a fast-paced environment, adapting priorities as business needs evolve and supporting the team’s ambition to operate natively with AI. Working at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Work Location: Hyderabad, Telangana, India Availability: Full time

Job Title: Salesforce Technical Architect Company: Trane Technologies Job Category: Salesforce Roles & Responsibilities: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Where Is The Work Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. We are seeking a seasoned Salesforce B2B Technical Architect with over 11 years of IT experience and deep expertise in Salesforce B2B Commerce (Lightning & Headless). The ideal candidate will drive end-to-end technical architecture, leading cross-functional engineering teams to design scalable, API-first commerce solutions. You will act as the subject matter expert on Experience Cloud (LWR templates), Headless storefronts, and Order Management System (OMS) design. Key Responsibilities Architectural Strategy & Design * End-to-End Architecture: Architect and deliver scalable Salesforce B2B Commerce solutions (LWR & Headless) aligned with enterprise business goals. * Headless Implementation: Design headless commerce architectures utilizing Commerce APIs, REST APIs, and Composite APIs to support flexible front-end experiences. * Multi-Cloud Integration: Lead cross-cloud architecture spanning Sales, Service, Experience Cloud, Loyalty, and B2B Commerce to ensure unified customer identity. * Complex Flows: Lead the technical design for complex checkout processes, pricing engines, multi-catalog strategies, and promotion flows across multi-market deployments. Technical Leadership & Governance * Team Leadership: Lead engineering teams by driving code standards, conducting design reviews, and providing architectural oversight for API-first implementations. * DevOps & CI/CD: Drive environment strategy, source-driven development, and CI/CD pipelines using tools like Jenkins, Azure DevOps, GIT, and Bitbucket. * Performance Optimization: Ensure adherence to Salesforce best practices, focusing on Large Data Volume (LDV) design, performance tuning, and security standards. * Identity Management: Design scalable portals with secure authentication flows, including SAML, SSO, OAuth, and OpenID Connect. Integration & Data Management * System Integration: Establish robust integration patterns using MuleSoft, REST/SOAP APIs, and event-driven architecture to connect with ERPs and downstream systems. * Order Management: Design end-to-end OMS architecture, covering order capture, orchestration, fulfilment, reverse logistics, and payment integration. * Inventory Services: Integrate OCI-based (Omni-Channel Inventory) services, external pricing engines, and distributed commerce platforms. * Deep understanding of B2B/B2C data models, entitlement rules, account-based visibility, and multi-currency/multi-language implementations. * Experience with Order Management and Omni-Channel Inventory industries. * Preferred Certifications * Salesforce Certified B2B Commerce for Developers. * Salesforce Certified Platform Developer I & II. * Salesforce Certified Administrator. * Sales Cloud & Service Cloud Consultant. * AI Associate / AI Specialist (Plus). Work Location: Bengaluru East, Karnataka, India Availability: Full time

Job Title: Salesforce Technical Lead Company: Horizontal Digital SAP Module: salesforce Roles & Responsibilities: Lock Arms. We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good. About The Role We're looking for a Salesforce Technical Lead based in Saudi Arabia to own the technical delivery of a large-scale, integration-heavy Salesforce programme for a major enterprise client in the Kingdom. You'll work with project stakeholders, including consultants, development leads, business analysts, technical architects, project managers, client teams and third-party vendors. Together you'll analyse requirements and risks, shape solutions, and make sure they get built. * Own the technical delivery of Salesforce workstreams, from solution design through development and deployment to go-live * Lead technical discovery and design sessions with the client, turning business requirements into scalable Salesforce solutions and client-ready technical documentation * Give project teams and stakeholders guidance on the technical roadmap, architecture and platform * Lead and mentor a team of developers: delegate work, review deliverables, and uphold development quality and coding standards * Own the development lifecycle, including technical plans, risks, dependencies, timelines and resourcing * Work closely with project managers, solution consultants and the client to keep technical delivery aligned with project goals, budgets, timelines and expectations * Act as the technical bridge between development teams, project leadership and client stakeholders * Drive agile/Scrum delivery and adjust technical plans as business and project needs change * Maintain technical documentation, knowledge transfer, code quality and development best practice * Act as a Salesforce technical adviser and subject-matter expert, supporting solution discussions, business development and complex technical challenges * Keep up to date with Salesforce platform capabilities, architecture patterns and emerging technologies * A hands-on Salesforce technology leader with strong experience in solution architecture, design and development * You actively drive the adoption of design patterns across integration and Apex-led development, enabling the team to build reusable and scalable components. * Experienced in building custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, integrations, web services and data migration * Strong understanding of Salesforce architecture, platform and governor limits, APIs, security, data and integration patterns * Experienced with Sales Cloud and Service Cloud, with exposure to Marketing Cloud, Experience Cloud and Data Cloud, MuleSoft * Comfortable across the full Salesforce implementation lifecycle, from discovery and architecture through development and deployment * A strong communicator who can turn complex technical concepts into clear business outcomes * Confident leading technical discussions with senior client stakeholders and steering them towards the right solution * Comfortable in a fast-paced consulting environment with changing priorities and ambiguity * A collaborative leader who enjoys mentoring teams while staying hands-on with the technology * You leverage AI tools such as Claude Code across the delivery lifecycle to accelerate design and development, while analysing the impact of changes and ensuring they are safely validated and rolled out. This description does not list every activity, duty or responsibility required of the employee in this role. Duties, responsibilities and activities may change at any time, with or without notice. Work Location: Riyadh Region Availability: Full time

Job Title: Salesforce Technical Architect Company: Horizontal Digital SAP Module: salesforce Roles & Responsibilities: Lock Arms We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good. About The Role We're looking for a Salesforce Technical Architect based in Saudi Arabia to lead the technical design of a large-scale, integration-heavy Salesforce programme for a major enterprise client in the Kingdom. You'll own the technical architecture across the Salesforce ecosystem and the systems it connects to, and make sure the solution meets both business and technical requirements. This is a hands-on, player/coach role. You'll guide development teams while taking an active part in technical design, solution reviews and delivery. You'll work across the functional, technical, integration and data workstreams, and explain solution choices clearly to both business and IT stakeholders, in Arabic and English. The role needs strong Salesforce and system integration expertise, and a mindset focused on learning and continuous improvement. * Design and own the end-to-end Salesforce architecture across Sales, Service, Experience, Marketing, Data Cloud and industry-specific clouds * Work with business stakeholders and functional leads to turn requirements into scalable technical solutions * Evaluate and design integration patterns between Salesforce and external systems, using APIs, middleware and event-driven approaches * Make sure all solutions meet enterprise architecture standards for scalability, security and performance * Guide development teams through design reviews, best practice and code quality oversight * Define API standards and data models, including canonical models, to support a well-architected approach * Support pre-sales activity through solutioning, effort estimation and architecture advice * Create and maintain technical documentation, including ERDs, sequence diagrams, data mappings and architecture blueprints * You have a track record of designing and delivering scalable Salesforce technical architectures * You prepare and present the technical design rationale, discuss it with key stakeholders, and drive decisions that provide greater clarity and direction to the team * You're comfortable working directly with clients to shape technical solutions around their business goals * You're fluent in Arabic (preferred) and English (essential), and can explain complex technical concepts clearly and confidently to business and technical stakeholders in both languages * You're skilled at guiding and mentoring developers, and at running code and design reviews * You take end-to-end ownership of the architecture, staying hands-on in validating your design and maintaining the Architecture Decision Records throughout the project. * You have a deep understanding of Salesforce platform limits, the security model, deployment architecture and performance considerations * You have a strong background in integration, including RESTful APIs, middleware platforms, and batch and real-time interfaces * You're familiar with DevOps practices, CI/CD pipelines and Salesforce release strategies * You leverage AI tools such as Claude Code across the delivery lifecycle to accelerate design and development, while analysing the impact of changes and ensuring they are safely validated and rolled out. * You are able to design data migration strategies across different Salesforce clouds and define mechanisms to validate data accuracy and completeness throughout the migration. This description does not list every activity, duty or responsibility required of the employee in this role. Duties, responsibilities and activities may change at any time, with or without notice. Work Location: Riyadh, Riyadh, Saudi Arabia Availability: Full time