Job Title: Customer Service Manager Company: SAE Group Job Category: Salesforce Roles & Responsibilities: About the role You'll lead our customer service and administration team from our Kingscliff office, reporting to the General Manager. You own the customer journey from sale to installation: enquiries, escalations, install booking and scheduling, and the admin that keeps it moving. You are the link between customers, sales, operations and senior management. * Lead, coach and develop our Customer Service Administrators * Recruit, train and onboard new team members, and set and track KPIs * Manage customer enquiries and escalations through to resolution * Oversee booking and scheduling of installations, service appointments and front of house * Maintain accurate customer records and streamline administrative workflows to ensure operational efficiency. * Work closely with sales and operations so nothing falls through the gaps * Report to the General Manager and drive improvements across the customer journey * Manage the team budget and approve purchases within your authority * A competitive salary plus super * Full time, Monday to Friday * A beachside office in Kingscliff, a short walk from the water * A supportive, close knit team that backs each other * Regular team events and get togethers * A leadership role with real ownership of the customer experience * Work for a growing business in solar, batteries and energy, 16 plus years in the industry * Employee Assistant Program Work Location: Kingscliff, NSW, Australia Availability: Full time
Job Title: Digital and Performance Marketing Lead Company: Grace Loves Lace Job Category: Digital Marketing Roles & Responsibilities: About the Role Reporting to the Chief Marketing Officer, you will lead the execution of our digital performance marketing strategy, specialising in paid media, SEO/AEO, conversion optimisation, lead generation and analytics. This is a hands\-on, commercially focused role, where you will be responsible for planning, implementing and optimising multi\-channel campaigns that drive customer acquisition, improve conversion and support global boutique appointments, virtual appointment bookings and online sales growth. You will confidently manage budgets, optimise campaigns and report on performance within a global brand environment. Key Responsibilities * Own the end\-to\-end execution of digital performance marketing strategies across paid media, SEO/AEO and lead generation, driving qualified traffic, boutique and virtual appointment bookings, customer acquisition and revenue growth. * Manage and optimise paid advertising across Google, Meta, Pinterest, TikTok, affiliate partnerships and emerging channels. * Plan and optimise full\-funnel campaigns using audience insights, A/B testing, creative development and performance data to maximise ROI and improve conversion rates. * Lead SEO/AEO activities, including technical and on\-page SEO, organic content optimisation, local search visibility and emerging AI search experiences. * Optimise boutique and virtual booking journeys using lead\-quality data, appointment outcomes and website insights to improve conversion and cost per booking. * Manage paid media budgets, campaign tracking, attribution and digital analytics, including GA4, Google Tag Manager, product feeds and UTM parameters. * Deliver regular cross\-channel reporting, insights and recommendations, maintaining a consolidated digital performance dashboard and shared campaign calendar. * Collaborate with the Creative, Ecommerce and wider Marketing teams to develop effective campaigns, align channel strategies and enhance the customer journey. * Manage affiliate and referral partnerships, identify link\-building opportunities and support digital campaigns for Wholesale and Retail teams. * Stay across industry trends, emerging technologies and digital best practices, identifying opportunities for innovation, efficiency and growth. * 5\+ years' experience in digital or performance marketing, ideally within a high\-growth or ecommerce\-led business. * Proven hands\-on experience managing significant paid media budgets across Google Ads, Meta, Pinterest, TikTok and other performance channels. * Strong understanding of full\-funnel marketing, SEO/AEO, conversion rate optimisation, affiliate marketing and ROI\-driven decision\-making. * Experience with technical and on\-page SEO, organic content optimisation, search visibility and local search. * Strong analytical skills, with experience using GA4, Google Search Console, Google Tag Manager, Looker Studio and relevant SEO tools. * Demonstrated ability to develop and optimise integrated digital strategies that deliver measurable commercial outcomes. * Excellent copywriting, communication and stakeholder management skills, with the ability to present performance insights and recommendations. * Strong organisational and cross\-functional collaboration skills, with the ability to manage multiple campaigns and priorities in a fast\-paced environment. * Alignment with the Grace Loves Lace mission and G.R.A.C.E. values. * Experience in fashion, luxury or consumer\-led ecommerce brands is beneficial. Work Location: Burleigh Heads, Australia Availability: Full time
Job Title: Senior Application Engineer - Salesforce Company: Torrens University Australia Job Category: Salesforce Roles & Responsibilities: About the role: We’re looking for a Senior Application Engineer \- Salesforce to play a critical role in the development, implementation and maintenance of our Salesforce CRM and Marketing Cloud platforms within a complex, integrated environment. This role focuses on building and supporting integrations between Salesforce and our Student Management System, Banner, using Informatica, along with a range of other connected systems. You’ll bring strong Salesforce development experience, a solid understanding of CRM and marketing automation, and a hands\-on approach to coding, configuration and troubleshooting. * Salesforce development \& customisation: Design, build and enhance Salesforce CRM and Marketing Cloud solutions using Apex, Lightning (Aura and LWC) and configuration best practice. * System configuration \& maintenance: Configure, maintain and continuously improve Salesforce environments to support business operations, system performance, reliability and user experience. * Integrations \& connected systems: Deliver and support robust integrations between Salesforce, Banner and other enterprise systems using REST and SOAP APIs, platform events, webhooks, middleware and integration platforms including Informatica. * Marketing Cloud \& AI enablement: Lead development and optimisation across Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, Contact Builder, AMPscript and SQL, while staying informed about Agentforce, Einstein, Data Cloud and other AI capabilities. * Hands\-on technical leadership: Troubleshoot complex issues, perform root\-cause analysis, provide production support and continuously improve performance, scalability, reliability, security and engineering quality across the Salesforce ecosystem. * Quality assurance \& engineering practices: Apply secure coding practices, peer review, unit testing, integration testing and Salesforce platform best practice to deliver high\-quality, maintainable solutions with reduced defects. * Release \& environment management: Support controlled Salesforce deployments across development, testing and production environments using GitLab, including validation, documentation, rollback planning and minimal disruption to business operations. * Collaboration \& solution design: Work closely with IT, Marketing, Student Services, Product Owners, business analysts, QA, release and support teams to understand business needs, translate them into technical solutions and deliver outcomes that are fit\-for\-purpose and future\-ready. * Documentation, training \& strategic planning: Maintain accurate technical documentation, deliver training and knowledge sharing, and contribute to the IT roadmap, platform continuous improvement, technical debt reduction and engineering maturity. Bold, modern and agile, we’re Australia’s fastest\-growing university, with 40,000\+ alumni across 115\+ countries and more than 2,000 staff. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student\-centric approach. Supported by teams of passionate people, you’ll find opportunities for professional development and career progression. We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from: If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at* yourcareer@torrens.edu.au We embrace diversity and inclusion of our staff and are committed to the attraction, retention and development of all people and support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation and gender identification. Work Location: Surry Hills, NSW, Australia Availability: Full time
Job Title: Senior Machine Learning Engineer (Platform) Company: Neara Job Category: Machine Learning Roles & Responsibilities: Neara is conducting cutting edge research, developing multi\-modal spatial frontier models. You will help the team run faster, helping overcome challenges that have never been seen before in the world. These models work with a range of less researched data types, including point cloud, geospatial data, and asset data. The lack of research maturity in the geospatial domain and novel nature of the problem presents unique challenges around performance, data unification, and deployment. The problem and role stretch beyond pure research. These models will be deployed with our global utility and new vertical customers, delivering real value and increased climate resilience for critical infrastructure. Your role will be critical in getting models out of the lab and into customer environments \- reliably, repeatably, and economically. What You'll Do * Build and operate ML pipelines \- Own the training, evaluation, and deployment pipelines end\-to\-end, from data ingestion through to models running in customer environments. * Automate the path to production \- Build CI/CD for models, artefact and model registries, reproducible environments, and infrastructure as code that takes an experiment to a deployed service without manual steps. * Keep production models healthy \- Implement monitoring, alerting, and drift and data quality checks, and act as a first responder when something breaks. * Run distributed training infrastructure \- Manage GPU clusters and scheduling, keep jobs efficient and utilisation high, and troubleshoot failures across cloud, on\-prem, and neocloud environments. * Ship reliable serving infrastructure \- Deploy and scale inference services that handle spiky load across regions and customers, with attention to latency, cost, and data residency requirements. * Remove friction for the ML team \- Improve the tooling and workflows ML engineers use daily, and document the standards that keep things consistent as the team grows. What You'll Bring * Solid hands\-on experience building and operating ML training pipelines, model serving, and monitoring systems in production. * Strong Python, and working knowledge of PyTorch (or equivalent) \- enough to debug a training job, not necessarily to design the model. * Practical experience with distributed training and GPU infrastructure, including scheduling, resource management, and diagnosing throughput or memory issues. * Experience in the cloud (AWS, GCP, or Azure), container orchestration (Kubernetes, Docker), and infrastructure as code. * Experience with production model monitoring, data quality frameworks, and preparing training data for ML readiness. * Sound engineering judgement \- you write maintainable code, think about failure modes, and know when a quick fix is fine and when it isn't. * Bonus: CUDA or kernel\-level optimisation experience, exposure to point cloud or geospatial data, or experience supporting deployments into regulated or air\-gapped customer environments. Work Location: Sydney, New South Wales, Australia Availability: Full time
Job Title: Salesforce B2B Commerce Support Consultant Company: Tata Consultancy Services Job Category: Salesforce Roles & Responsibilities: Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose\-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022\. This is only the initial stage in TCS’ journey as we strive to achieve long\-term net zero emissions by 2030\. Corporate sustainability is embedded in our triple\-bottom\-line, focusing on people, the planet, and our purpose. Our offices are designed with eco\-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy\-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today. Role : Salesforce B2B Commerce Support Consultant Role Overview : A functional B2B Commerce specialist responsible for configuring, supporting, and administering Salesforce B2B Commerce implementations. This role combines hands\-on storefront support with core Salesforce platform administration including user management, org health monitoring, and debugging ensuring both business functionality and platform stability. * Hands\-on Salesforce B2B Commerce configuration experience * Experience Cloud knowledge (storefront setup, personas, permissions) * Strong understanding of B2B data model: buyer groups, entitlements, price books, categories * Salesforce Platform Administration — user management, profiles, permission sets, roles * Experience monitoring debug logs, login history, and audit trails * Knowledge of Flows and declarative automation tools * User Management: Create, manage, and deactivate user accounts; assign profiles, roles, and permission sets; manage MFA, SSO, and login policies * Permissions \& Security: Configure and audit permission sets, sharing rules, org\-wide defaults, field\-level security, and public group memberships * Monitoring \& Org Health: Monitor system logs (debug logs, login history, event monitoring, API usage), track org limits, and proactively flag issues * Debugging \& Troubleshooting: Use Setup Audit Trail, debug logs, and Flow debug tools to investigate and resolve configuration and system issues * Automation Maintenance: Build and maintain Flows, Process Builders, and approval processes; manage and troubleshoot validation rules * Data Management: Perform data loads and clean\-up using Data Loader or Import Wizard; support data quality initiatives * Release \& Change Management: Manage sandbox refreshes, deploy change sets, maintain deployment documentation * Support \& Incident Management: Act as first point of contact for platform support tickets; triage, resolve, and escalate issues as needed Key Responsibilities : B2B Commerce Configuration \& Support * Configure and maintain Salesforce B2B Commerce and OMS configuration, including buyer groups, entitlements, price books, catalogs, categories and product visibility. * Support setup, configuration, and administration of Experience Cloud (LWR\-based) storefronts. * Configure and maintain business\-managed settings including promotions, shipping methods, checkout configuration, and feature toggles. * Support Salesforce OMS configuration, including order lifecycle, fulfilment, returns, cancellations and order status management. * Investigate and resolve issues affecting product browsing, search, navigation, pricing, cart, checkout, customer self\-service and order processing. * Monitor and troubleshoot integrations with ERP, payment, pricing, inventory, and fulfilment systems, working with integration teams where required. * Support production deployments, smoke testing, post\-release validation, and Salesforce seasonal release verification. * Perform functional troubleshooting, root cause analysis, and incident triage for production issues, escalating development\-related defects where required. At TCS, you’ll work with leading Australian enterprises across diverse industries while collaborating with our global network of experts. This means access to world\-class practices, transformative technologies, and the chance to shape solutions that have a real impact — locally and globally. Empowering leadership \& supportive environment Our leadership team is committed to helping you succeed. We encourage initiative, reward innovation, and provide a collaborative environment where your ideas are heard and valued. We believe in careers, not just jobs. With continuous learning, certification support, career mobility, and clear progression pathways, TCS empowers you to grow and evolve — whether you want to deepen your expertise, explore new domains, or take on leadership roles. We invest heavily in your development, offering structured learning programs, global certifications, leadership development, and opportunities to work with emerging technologies. You’ll be part of an environment that constantly challenges and expands your capabilities. Our core values — Integrity, Excellence, Responsibility, Pioneering Spirit, and Unity — shape how we work and how we grow together. * Global strength: Over 600,000\+ associates in 55\+ countries, united by a shared purpose — to innovate and make a difference. * Local presence: A trusted partner to Australia’s leading enterprises across financial services, government, retail, healthcare, telecom, and more. * Social impact: Deeply committed to sustainability, digital inclusion, and community engagement initiatives in Australia and around the world. * Empowered workplace: We foster a culture where diversity, equity, and accessibility are integral to how we operate. Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions. We have partnered with many of the world’s largest organisations to help them transform their businesses, operating models, and technology ecosystems. Work Location: Sydney, New South Wales, Australia Availability: Full time
Job Title: Expressions of Interest - Graduate Quantitative Researcher 2027 Company: Optiver Job Category: Machine Learning Roles & Responsibilities: As our Graduate Quantitative Researcher, you’ll develop, refine and implement statisitical models that directly impact and improve the global financial markets. As part of a team of expert researchers, you’ll leverage our large historical datasets and the latest technologies to develop innovative solutions that drive Optiver’s cutting\-edge trading strategies, fully immersing in the world of market making. If you have a critical mindset, a passion for quanititative problems and mathematical precision, you are the ideal candidate for this role. Join us and be a part of a dynamic team where you can make a meaningful impact. Your Responsibilities From your first day on the team, you’ll have the autonomy and responsibility to make decisions that create an immediate impact. Every day will present you with new and interesting challenges to solve, and it’s up to you and your team to drive our success by ensuring that our quantitative models remain at the cutting\-edge of constantly evolving capital markets. Key responsibilities may include: * Using statistical models and machine learning to develop innovative solutions that are foundational to Optiver’s trading strategies * Leveraging big data technologies to analyse high\-frequency trading strategies, market microstructure and financial instruments to identify trading opportunities. * Building stochastic models to determine the fair value of financial derivatives. * Combining quantitative analysis and high\-performance implementation to ensure the efficiency and accuracy of pricing engines and libraries. * Seeking continuous improvement in everything you do. Find your niche in research We offer a range of opportunities in our research teams. During the training program, we will work with you to ensure that you’re placed in the most suitable role for you. Below are examples of the various roles available. * Read Dom’s story to discover how he uses cutting\-edge statistical and machine learning algorithms to develop profitable live trading strategies in the Delta 1 team. * Read Noah’s story to discover how he leverages large datasets to create underlying models that price our financial instruments in the Options Pricing team. * Read Rob’s story to discover how he develops and tests hypotheses that drive improvements in the execution, speed and success of our trading systems, in the Performance Research team. What You’ll Get You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high\-performing environment alongside talented colleagues, working collectively to tackle the most complex problems in the financial markets. * A performance\-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment. * The opportunity to work alongside best\-in\-class professionals. * Training, mentorship and personal development opportunities. * Gym membership, plus weekly in\-house chair massages. * Daily breakfast, lunch and an in\-house barista. * Regular social events. Work Location: Sydney, New South Wales, Australia Availability: Full time
Job Title: Salesforce Consultant Company: Paralympics Australia Job Category: Salesforce Roles & Responsibilities: The role provides end\-to\-end capability across business analysis, Salesforce administration, functional solution design, project and change delivery, integrations, data, configuration, testing, deployment, support and continuous improvement. Operating within Technology’s platform direction, priorities and governance, the Consultant progresses assigned work from discovery through implementation. Technology leadership retains organisational prioritisation, material scope, risk acceptance and investment decisions; business units remain accountable for their processes, data quality, acceptance and outcomes, with approved specialists engaged for complex or high\-risk work. This role can be based from our Melbourne, Sydney or Brisbane office. A clear communicator with technical and non\-technical audiences, you are practical, collaborative and accountable, and manage competing priorities. You exercise sound judgement, recognise when specialist architecture, development, integration or security support is required, adapt to changing needs, pursue continuous improvement and demonstrate Paralympics Australia’s values. Key Competencies * Demonstrates practical capability across administration, declarative configuration, Flow, security, reports, dashboards, data and routine platform operations. * Engages stakeholders, facilitates discovery and translates business needs into clear requirements, functional designs and acceptance criteria. * Takes ownership of assigned Salesforce work from planning and requirements through testing, deployment and transition to business\-as\-usual operations. * Demonstrates practical experience monitoring Salesforce integrations and data flows, investigating routine failures, applying fixes within role capability, coordinating specialist remediation and maintaining reliable data and integration documentation. * Investigates incidents and delivery issues, applies practical fixes within role capability, assesses risk and knows when specialist escalation is required. * Communicates clearly with technical and non\-technical audiences and supports stakeholders through requirements, delivery, testing and adoption. * Works effectively across Technology, business teams and external providers, manages competing priorities and takes ownership of high\-quality outcomes. * Improves platform use, business processes, documentation and ways of working while demonstrating Paralympics Australia’s values. Our commitment At Paralympics Australia, we prioritise the continuous development of our team members, nurturing leadership qualities. As a valued member of the PA team, you will receive support and opportunities for growth through access to ongoing professional development in leadership. Work Location: Sydney, New South Wales, Australia Availability: Full time
Job Title: Digital Marketing Campaign Coordinator Company: University of New South Wales Job Category: Digital Marketing Roles & Responsibilities: Why Your Role Matters In this role, you’ll be responsible for the successful delivery and implementation of digital marketing automation to maximise lead generation and enrolment conversion for Future Students in support of achieving international or local enrolment targets. You’ll co\-ordinate prospective student communications, using marketing automation to guide prospective students from first contact to application. Working closely with recruitment, content, and marketing teams, you’ll help create landing pages, build automated workflows, and deliver seamless, data\-driven campaigns. Alongside campaign execution, you’ll also be monitoring performance, optimising messaging, and reporting on outcomes to support continuous improvement. This is a fixed term role until January 2028, Monday to Friday, with hybrid working arrangements available. The position reports to the Digital Marketing Lead, and does not have any direct reports. Candidates will need full ongoing working rights \- there is no sponsorship available for this role. Work Location: Sydney, Australia Availability: Full time
Job Title: Senior Application Engineer - Salesforce Company: Torrens University Australia Job Category: Salesforce Roles & Responsibilities: About the role: We’re looking for a Senior Application Engineer \- Salesforce to play a critical role in the development, implementation and maintenance of our Salesforce CRM and Marketing Cloud platforms within a complex, integrated environment. This role focuses on building and supporting integrations between Salesforce and our Student Management System, Banner, using Informatica, along with a range of other connected systems. You’ll bring strong Salesforce development experience, a solid understanding of CRM and marketing automation, and a hands\-on approach to coding, configuration and troubleshooting. * Salesforce development \& customisation: Design, build and enhance Salesforce CRM and Marketing Cloud solutions using Apex, Lightning (Aura and LWC) and configuration best practice. * System configuration \& maintenance: Configure, maintain and continuously improve Salesforce environments to support business operations, system performance, reliability and user experience. * Integrations \& connected systems: Deliver and support robust integrations between Salesforce, Banner and other enterprise systems using REST and SOAP APIs, platform events, webhooks, middleware and integration platforms including Informatica. * Marketing Cloud \& AI enablement: Lead development and optimisation across Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, Contact Builder, AMPscript and SQL, while staying informed about Agentforce, Einstein, Data Cloud and other AI capabilities. * Hands\-on technical leadership: Troubleshoot complex issues, perform root\-cause analysis, provide production support and continuously improve performance, scalability, reliability, security and engineering quality across the Salesforce ecosystem. * Quality assurance \& engineering practices: Apply secure coding practices, peer review, unit testing, integration testing and Salesforce platform best practice to deliver high\-quality, maintainable solutions with reduced defects. * Release \& environment management: Support controlled Salesforce deployments across development, testing and production environments using GitLab, including validation, documentation, rollback planning and minimal disruption to business operations. * Collaboration \& solution design: Work closely with IT, Marketing, Student Services, Product Owners, business analysts, QA, release and support teams to understand business needs, translate them into technical solutions and deliver outcomes that are fit\-for\-purpose and future\-ready. * Documentation, training \& strategic planning: Maintain accurate technical documentation, deliver training and knowledge sharing, and contribute to the IT roadmap, platform continuous improvement, technical debt reduction and engineering maturity. Bold, modern and agile, we’re Australia’s fastest\-growing university, with 40,000\+ alumni across 115\+ countries and more than 2,000 staff. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student\-centric approach. Supported by teams of passionate people, you’ll find opportunities for professional development and career progression. We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from: If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at* yourcareer@torrens.edu.au We embrace diversity and inclusion of our staff and are committed to the attraction, retention and development of all people and support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation and gender identification. Work Location: Surry Hills, Australia Availability: Full time
Job Title: Marketing and Admin Assistant Company: Onsite Timber Job Category: Digital Marketing Roles & Responsibilities: Admin \& Office Support * General data entry, scanning and filing. * Assist in maintaining inventory management system * Compile delivery dockets, invoices and paperwork. * Assist with day\-to\-day office administration. * Must be familiar with Excel and Gmail * Create and manage social media content. * Help run digital marketing and website remarketing campaigns. * Design promotional flyers, banners and other marketing material. * Create graphics, product renders and website content. * Assist with SEO and website updates * Experiment with AI tools to create animated ads and videos. * Organise site visits, photography and video shoots. Onsite Timber is one of Sydney's leading framing timber suppliers. We're a fast\-moving, innovative business that likes doing things differently. We're looking for someone who can help us spread the word while keeping things running smoothly behind the scenes. Work Location: In person Work Location: Padstow, NSW, Australia Availability: Full time
