Job Title: Business Systems Analyst – Parts & Aftersales Company: Daimler Truck Southern Africa Ltd Job Category: SAP SD Roles & Responsibilities: To support and enhance Parts Logistics, Aftersales and Dealer Management systems across Daimler Truck Southern Africa. The role is responsible for business and systems support, identifying and implementing digital solutions, participating in system enhancement projects, and ensuring the effective operation of our internal SAP systems: SAP DNI \& SAP Paragon and related interfaces while working closely with business users, dealers, suppliers and global IT teams. Key Duties and Responsibilities: System \& Application Support: Ensure the stable and efficient operation of Parts Logistics and Aftersales systems. Provide first\-line support for SAP DNI, Paragon, E\-Commerce platforms and related interfaces. Investigate incidents, coordinate with second\-level support teams, monitor system performance and identify opportunities for process improvement and automation. Management of suppliers’ service delivery according to SLA/contract agreements. Sourcing suitable suppliers for system support and developments according to business needs . Self\-development: To attend relevant training to be upskilled in the areas of digital innovation, business intelligence, and other IT related topics. Including job training and developing networks within the Daimler IT organization. Be part of an organisation that is committed to environmental responsibility and sustainable business practices, making a positive impact on our people, communities, and the environment. Work Location: Centurion, Gauteng, South Africa Availability: Full time
Job Title: Group Debtors Manager Company: Dis-Chem Job Category: SAP SD Roles & Responsibilities: Dis\-Chem Pharmacies in Midrand has an opportunity available for a Group Debtors Manager to join the Finance team. The main purpose of this role will be to lead the Group Debtors function by driving effective debt collection, accurate billing, revenue recovery, account administration, medical aid claims management, stakeholder engagement, financial reporting, and compliance. Accountable for maintaining healthy debtor books, improving cash flow, reducing aged debt, strengthening controls, managing key stakeholders and leading teams to achieve departmental objectives in line with company policies, and governance standards. Roles \& Responsibilities Accounts Receivable Management and Debt Recovery: * Manage the end\-to\-end administration, maintenance and control of debtor accounts across all debtor categories. * Review and approve new account applications, credit limit changes, repayment arrangements, and account maintenance requests. * Drive debt collection activities to maximise recoveries, reduce overdue balances and maintain healthy debtor books. * Analyse aged debt reports, identify high\-risk or distressed accounts, and escalate matters requiring legal, write\-off or recovery action. * Manage acknowledgment of debt, repayment plans, debt review accounts, estates, sequestrations, and legal handovers and attorney recovery progress. * Oversee debtor statements, reconciliations, journals, receipts, allocations, adjustments and write\-offs to ensure accuracy, completeness and policy compliance. * Ensure debt write\-offs are properly motivated, authorized and processed in line with company policy. * Oversee attorney handovers and monitor external debt recovery progress where required. Medical Aid Accounts, Claims and Recovery Management: * Manage the medical aid debtor book across all business units to ensure accurate account administration and timely recovery. * Monitor outstanding claims, rejected claims, unpaid transactions, and aged medical aid balances across schemes and administrators. * Drive resolution of payment delays, administrator changes, system issues, pricing disputes, and processing errors. * Review refund requests, store registrations, scheme onboarding and related supporting documents. * Ensure claims systems support accurate claims processing, effective reporting and timely issue resolution. * Review, approve and monitor debtor\-related journals and accounting adjustments in line with approval mandates and financial controls. * Liaise with pharmacies, dispensary, medical schemes, administrators, software vendors and customers to resolve complex claim, account and payment queries. * Oversee accurate billing and recovery of trade terms, commissions, logistics fees, advertising recoveries, sallies, promotions, and other revenue streams. * Ensure invoicing complies with approved agreements, supporting documentation and financial control requirements. * Manage account maintenance, invoices, credit notes, receipts, reconciliations, journals, allocations, and month\-end processes. * Review and approve financial transactions affecting debtor, billing and medical aid accounts, and maintain effective related controls. Accounting, Finance Reporting and Business Integration Support: * Support annual financial statements by providing accurate accounts receivable information, reconciliations, audit schedules and supporting documents. * Prepare, review and validate balance sheet reconciliations, debtors’ disclosures, IFRS 9 expected credit loss calculations, impairments, provisions and related accounting entries. * Analyse debtor days, collection performance, working capital indicators and recoverability trends, provisions and bad debt exposure to support financial reporting and business decision\-making. * Review, approve and monitor debtor\-related journals and accounting adjustments in line with approval mandates and financial controls. * Support new business integration by defining debtor accounting processes, reporting requirements, system controls and handover procedures. * Monitor debtor ageing, medical aid recoveries and collection performance against agreed targets. * Analyse collection trends, recovery performance, account risks, and bad debt exposure to inform corrective action. * Prepare accurate monthly management reports, dashboards and KPI updates on debtor ageing, recoveries, collections, medical aid performance and control effectiveness. * Review bad debt provisions, impairments and related journals to ensure accuracy and compliance with financial reporting requirements. * Ensure month\-end and year\-end debtor reporting is completed accurately, timeously and in line with finance requirements. * Provide auditors with complete debtor reports, reconciliations and supporting documentation and maintain governance, control risk, oversight across debtor, billing and medical aid processes. * Analyse collection trends, account risks, reporting gaps, control weaknesses and process improvement opportunities, and implement corrective actions. * Maintain strong governance, internal controls and risk oversight across debtor, billing and medical aid processes. Stakeholder Engagement, Escalation and Confidentiality Management: * Build and maintain productive relationships with customers, administrators, pharmacies, stores, vendors, service providers, and internal departments. * Plan resources, allocate workloads effectively and drive accountability, collaboration and continuous improvement. * Act as the primary escalation point for complex debtor, billing, medical aid, fraud investigations and special projects initiatives. * Protect confidential customer, financial and company information in line with company policies. * Coordinate timely resolution of escalated queries, disputes and service concerns with relevant internal and external stakeholders. * Provide clear feedback to stakeholders on account status, claim outcomes, recovery actions, risks and required next steps. * Collaborate with finance, operations, pharmacies, legal, IT and external partners to resolve debtor, billing and medical aid matters. Team Leadership, Performance and Resource Management: * Lead, coach, develop and manage the Debtors’ teams to deliver departmental objectives. * Set clear performance expectations, service standards, priorities and team objectives. * Monitor productivity, service levels, work quality and team performance against agreed targets. * Manage workforce matters, including leave, attendance, performance reviews, disciplinary processes, and employee relations. * Identify training needs and facilitate ongoing skills development and promote a high\-performance, customer\-focused and compliant team culture. * Plan resources, allocate workloads effectively and drive accountability, collaboration and continuous improvement. * Ensure debtor, billing, medical aid and financial administration processes comply with company policies, SOP’s, approval mandates, financial controls and applicable requirements. * Monitor compliance with credit, debtor, medical aid, contractual, regulatory, health, safety and workplace requirements. * Escalate fraud, theft, procedural breaches, control failures, business risks and governance concerns promptly for investigation and corrective action. * Review control gaps, policy deviations and recurring compliance issues, and recommend corrective measures. * Maintain complete records and supporting documentation to support audit readiness, risk mitigation, governance oversight and continuous improvement. * Promote awareness of compliance requirements, internal controls and risk responsibilities within the Debtors teams. Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities. Work Location: Midrand, Gauteng, South Africa Availability: Full time
Job Title: Senior Credit Controller - Cape Town Company: Ecowize - Southern Africa Job Category: SAP SD Roles & Responsibilities: Ecowize is looking for a results\-driven, experienced and detail\-oriented Senior Credit Controller to join our Finance team in Cape Town. The successful incumbent will be responsible for leading the end\-to\-end credit and collections process for a complex, high\-volume debtor portfolio, ensuring strong cash flow and optimal working capital through proactive account management, effective risk mitigation, and the timely resolution of payment\-related issues. This role requires a hands\-on professional with strong analytical, problem\-solving and negotiation skills who can work independently under pressure and take full ownership of portfolio performance. The successful candidate will build strong stakeholder relationships, resolve customer challenges at source, drive continuous improvement, and provide proactive insights and recommendations that support the organisation’s financial and operational objectives. Key Responsibilities * Own and Strategically Manage a Complex, High\-Value Debtor Portfolio * Own and manage collections effectively to ensure weekly and monthly targets are met. * Lead proactive collection strategies to achieve weekly and monthly targets while maintaining strong customer retention and compliance with company policies. * Deliver on collection, DSO, and aging targets as set by management, with a focus on reducing overdue balances in critical accounts. * Drive resolution of escalated disputes within 48 hours, ensuring contractual compliance and customer satisfaction. * Perform advanced reconciliations for complex accounts, including escalations from internal and external stakeholders. * Ensure accurate allocation of receipts and remittances, proactively engaging customers to resolve unallocated cash. * Act as a strategic partner to internal teams, influencing decisions that impact credit risk and working capital. * Collaborate with the billing team to ensure all supporting documentation (invoices, credit notes, and purchase orders) is correctly distributed and obtained. * Work alongside billing clerks to follow up on outstanding purchase orders and ensure invoices are GRV’d (Goods Received Vouched) promptly to avoid delays in payment. * Prepare comprehensive monthly reports that highlight trends, risks, and opportunities in key account performance, including recommendations for improvement. * Provide actionable insights to management, influencing strategies for collections, credit limits, and customer engagement. * Develop, Implement, and Enforce Advanced Credit and Collections Strategies * Design, implement, and continuously improve advanced credit and collection strategies tailored to the portfolio of accounts, ensuring efficiency, compliance, and customer satisfaction. * Collaborate with cross\-functional teams (Sales, Operations, Finance) to align payment terms, resolve bottlenecks, and improve the customer experience while improving collections as well. * Analyze end\-to\-end credit workflows to identify gaps, risks, and opportunities for automation or process improvement. * Drive initiatives that reduce disputes and accelerate collections, leveraging data insights and best practices. * Ensure Accurate and Timely Allocation of Receipts, Reconciliations, and Account Maintenance * Prepare detailed statements, client status reports, and reconciliation summaries for high\-value accounts, ensuring accuracy and completeness. * Resolve complex queries promptly, both internally and externally, related to payments, outstanding invoices, and allocation discrepancies independently. * Proactively identify recurring issues in allocation and reconciliation processes, recommending and implementing improvements to reduce errors and delays. * Collaborate with internal teams (Treasury, AR, Operations) to ensure alignment and efficiency in cash application processes. * Provide management with actionable insights on allocation trends, unallocated cash, and reconciliation challenges for decision\-making. * Act as a Senior Point of Contact and Trusted Advisor * Champion effective communication and process efficiency, acting as an ambassador for best practices and continuous improvement. * Ensure professional, proactive engagement with clients, resolving disputes promptly without escalation and maintaining trust. * Build and maintain strong relationships with customers, positioning the company as a trusted partner. * Lead professional written and verbal communication with customers, including those in arrears, ensuring clarity and compliance. * Collaborate with internal teams and lead collection meetings, influencing strategies to resolve escalations and improve outcomes. * Identify systemic issues impacting collections and escalate with recommendations, contributing to process enhancements across the business. * Identify, Lead, and Drive Continuous Improvement Initiatives * Analyze end\-to\-end credit and collections processes for accounts to identify bottlenecks, risks, and inefficiencies. * Develop and implement improvement plans and SOPs, ensuring alignment with business objectives and stakeholder needs. * Leverage data and performance metrics to recommend process enhancements that reduce disputes, accelerate collections, and improve DSO. * Collaborate with cross\-functional teams (Finance, Sales, Operations) to ensure improvements are embedded and sustained. * Champion automation and technology adoption where applicable to streamline workflows and enhance accuracy. * Support Strategic and Operational Initiatives as Required * Undertake ad hoc tasks and projects aligned with business priorities, providing expertise and leadership to ensure successful outcomes. Work Location: Milnerton, Western Cape, South Africa Availability: Full time
Job Title: Accounts Receivable Clerk / Debtors Clerk Company: Indalo Hotels and Leisure Job Category: SAP SD Roles & Responsibilities: * Processes and distributes customer invoices, debit and credit notes accurately and timeously * Verifies invoice accuracy and supporting documentation prior to distribution * Captures and allocates customer receipts correctly * Identifies payments from bank statements and allocates to correct customer accounts * Maintains accurate customer accounts in the ERP system * Monitors that all invoices are correctly reflected on customer statements * Processes accounting receivables in compliance with policies and procedures * Monitors debtor ageing and ensures collections occur within agreed credit terms * Sends monthly statements and reminders * Contacts customers via email and telephone to follow up on overdue balances * Records reasons for overdue payments * Provides weekly feedback / commentary on ageing analysis * Escalates long outstanding accounts to the Supervisor * Facilitates timely payment of invoices through structured follow\-ups * Investigates and resolves customer billing discrepancies * Liaises with all relevant internal departments to resolve invoicing issues * Tracks and monitors disputes until closure * Processes and submits authorised credit notes * Follows up on outstanding credit notes impacting collections * Handles customer queries professionally and promptly * Adheres to company credit policies and procedures * Maintains the segregation of duties between billing, collections and cash allocation * Monitors VAT compliance on sales transactions * Protects customer financial information * Maintains accurate filing (manual and electronic) * Collaborates with internal stakeholders regarding special arrangements Work Location: In person Work Location: Centurion, GP, South Africa Availability: Full time
Job Title: Invoicing Clerk Company: BevCo Job Category: SAP SD Roles & Responsibilities: An invoicing clerk is responsible for accurately preparing, processing, and managing invoices, ensuring timely and correct billing for goods or services. They maintain financial records, reconcile discrepancies, and often support accounts payable or receivable functions. This role requires strong attention to detail, organizational skills, and the ability to work with accounting systems and software. Record Keeping Maintaining organized and accurate records of all invoices, payments, and related documents. Supporting the audit process. Contributing to process improvements within the accounts department. Organizational Skills: Ability to manage a high volume of invoices and maintain organized records. Time Management: Ability to prioritize tasks and meet deadlines. Takes full responsibility for own actions and outcomes, including mistakes. Work Location: Durban, KwaZulu-Natal, South Africa Availability: Full time
Job Title: Order-to-Cash (O2C) Executive Company: Euromonitor International Job Category: SAP SD Roles & Responsibilities: Euromonitor International is the world's leading independent market research company, providing strategic and tactical insight into products, services, industries and consumers around the world. We are a global organisation that values integrity, curiosity, collaboration, empowerment and diversity. This role offers exposure to a fast\-paced international business, opportunities for learning and development, and the chance to contribute to a Finance function focused on improving processes, strengthening controls and supporting the wider business. The Order\-to\-Cash Executive will sit within the Cape Town Finance Centre of Excellence and report to the O2C Team Lead and Credit Control Manager. The role is responsible for the accurate and timely processing of customer contracts, sales orders, invoices and credit notes across Euromonitor's global business. The successful candidate will work closely with Sales, Credit Control, Finance and Business Systems colleagues to ensure customer orders are processed correctly, billing queries are resolved promptly, invoices are raised in line with contractual terms, and internal records are accurate and audit\-ready. This is a detail\-focused operational role requiring strong organisation, good communication skills and a proactive approach to customer service and process improvement. * Process customer contracts, sales orders, renewals, amendments and web orders accurately and in line with agreed procedures and approval requirements. * Raise sales invoices and credit notes promptly, ensuring billing details, pricing, tax treatment, purchase order references and contractual terms are correct. * Ensure sales order and invoice records are accurately maintained in internal systems to support reliable revenue reporting and audit requirements. * Review order documentation to ensure required approvals, signed contracts and supporting evidence are complete before invoicing. * Support month\-end, quarter\-end and year\-end deadlines by ensuring relevant orders, invoices and credit notes are processed on time. Query resolution and stakeholder support * Respond to sales order, invoicing, customer set\-up and billing queries from Sales, Credit Control, clients and internal Finance colleagues in a timely and professional manner. * Use internal ticketing or workflow systems to manage queries through to resolution, escalating issues where appropriate. * Work closely with Credit Control to support cash collection by providing accurate billing information, resolving invoice disputes and ensuring credit notes or re\-issued invoices are processed when required. * Support Sales teams by helping to resolve order processing issues, customer procurement requirements and invoice portal queries. * Maintain a customer\-focused approach while ensuring internal policies, controls and approval processes are followed. * Follow agreed sales order processing controls, approval requirements and operational procedures consistently. * Support internal and external audit requests by providing complete and accurate records, approvals and supporting documentation. * Assist with routine checks and reconciliations to identify errors, missing information or process gaps. * Contribute to the standardisation and improvement of sales order processing procedures across regions and entities. * Identify recurring issues, bottlenecks or opportunities for improvement and raise these with the Sales Order Processing and Credit Control Manager. * Undertake ad hoc tasks and projects as required to support the wider Finance team. Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities. Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent. Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non\-merit factor. Work Location: Cape Town, Western Cape, South Africa Availability: Full time
Job Title: Chief Debtors Clerk Company: PAIN Collective Job Category: SAP SD Roles & Responsibilities: The successful candidate will oversee accurate invoicing, payment allocations, account reconciliations and the collection of outstanding balances. This is a hands\-on role that includes managing accounts directly while coordinating the debtors team’s workload, monitoring performance and ensuring that deadlines are met. Working closely with the finance team and management, the Chief Debtors Clerk will identify and address collection delays, strengthen billing processes and support effective cash flow management. Professional, respectful communication with patients, medical aids and colleagues is essential. • Overseeing the daily activities of the debtors team, allocating workloads and monitoring accuracy, productivity and deadlines. • Guiding and supporting team members, identifying training needs and promoting consistent working practices. • Monitoring collection performance against agreed targets and reporting progress to management. • Identifying recurring billing problems and implementing practical process improvements. • Maintaining accurate financial records and ensuring confidential handling of patient and account information. • The ability to prioritise work, meet deadlines and take responsibility for individual and team performance. Work Location: Cape Town, Western Cape, South Africa Availability: Full time
Job Title: Client Finance Coordinator Company: Edelman Job Category: SAP SD Roles & Responsibilities: Role Overview The Client Finance Coordinator owns the engine that keeps client work moving. Embedded within the client finance team, this role serves as the operational bridge between Client Finance and Financial Shared Services functions, with full accountability for ensuring financial data is accurate, complete, and processed quickly to meet real‑time business demand. From project setup and contract data to billing and invoicing, the Coordinator drives transactions efficiently through internal and client systems with speed and discipline. This is a hands‑on, high‑trust role for someone who thrives in a fast‑paced environment and takes pride in getting things right the first time. Success comes from deep expertise in client‑specific billing requirements, systems, and contracts—using that knowledge to remove friction, keep transactions moving, and support client service teams. The role offers real independence once established and close connection to client‑facing teams, with clear visibility into how accurate, timely execution enables the business to operate at pace. Growth is defined by increased ownership, complexity, and mastery of the work—becoming the go‑to expert others rely on to move work forward quickly, consistently, and with confidence. Key Responsibilities * Own accurate and complete setup of projects in Workday and related systems, including scopes of work, change orders, purchase orders, rate cards, budgets, and billing structures. * Translate contractual terms into correct system configuration, ensuring alignment with client requirements and internal policies. * Validate all inputs for completeness and accuracy prior to system entry; proactively resolve missing or inconsistent data with defined stakeholders. * Maintain organized and audit\-ready documentation of all contracts, amendments, and supporting materials. * Coordinate intercompany set\-up and service orders where applicable. * Enforce adherence to company billing policies, contractual requirements, and system processes without exception. * Own end\-to\-end billing execution, ensuring invoices are accurate, compliant, and submitted on time across all required client platforms. * Assemble, validate, and manage all required supporting documentation (e.g., proof of execution, purchase order validation, expense back\-up, etc.). * Drive proforma workflow in Workday, ensuring timely approvals and adherence to billing deadlines. * Execute credit/rebill activities accurately and on time when required. * Maintain detailed billing trackers, including invoice status, approvals, submission dates, and issues. * Proactively identify risks to billing timelines and take corrective action, with escalation as required. * Manage billing against client budgets, purchase orders, and contractual limits to prevent over‑ or under‑billing. * Reconcile data between Workday and client systems, investigating and resolving discrepancies. * Support project close activities by ensuring financial data is complete and reconciled. * Act as the primary operational contact for billing and transactional financial system matters * Communicate clearly and directly with project managers, client finance leads, and operational teams to obtain information needed to keep transactions moving and resolve issues. * Build effective working relationships with internal stakeholders and client operational/procurement contacts as needed to ensure smooth billing execution. Work Location: Johannesburg, Gauteng, South Africa Availability: Full time
Job Title: Debtors Clerk Company: Fullserve Services Pty LTD Job Category: SAP SD Roles & Responsibilities: Job Description DEBTORS CLERK Job Title Debtors Clerk Reports To Finance Manager / designated supervisor 1\. JOB PURPOSE To provide accurate and timely accounts receivable, cashbook and accounts payable administration. The role supports effective cash flow, accurate allocation and reconciliation of transactions, supplier and customer account maintenance, financial controls, and reliable month\-end reporting in accordance with company procedures and applicable financial requirements. 2\. KEY RESPONSIBILITIES AND DUTIES A. Debtors / Accounts Receivable Maintain accurate customer account records, invoices, statements, receipts and supporting documentation. Monitor aged debtors, follow up overdue balances professionally by email and telephone, and maintain clear collection notes. Resolve customer billing queries by coordinating with operations, contract owners and other relevant departments. Prepare aged\-debtors reports, collection updates, reconciliations and escalations for the Finance Manager. Recommend escalation of long\-outstanding or disputed accounts in line with the company's credit\-control and approval procedures; refer legal action to authorised management. B. Cashbook and Bank Reconciliations Capture daily bank transactions and maintain accurate cashbook records in the accounting system. Match receipts, payments, bank charges and other transactions to supporting documents and the correct general ledger accounts. Maintain records of deposits, electronic transfers, payment confirmations and other cashbook supporting documents. C. Creditors / Accounts Payable Receive, check and capture supplier invoices and credit notes, ensuring that required supporting documents and approvals are in place. Maintain complete and organised supplier records and respond to supplier account queries professionally. Assist with month\-end and year\-end close activities, including reconciliations, schedules, accrual information and supporting files. Maintain accurate electronic records and ensure documents are filed securely and can be retrieved for audit purposes. Support internal and external audits by providing reconciliations, transaction records and supporting documentation when requested. Perform other reasonable finance and administrative duties consistent with the role, as assigned by the line manager. Comfortable using email, document management tools and accounting/ERP systems to capture, retrieve and report financial information. Strong organisation, planning, prioritisation and deadline\-management skills. Ability to work independently, collaborate across departments and manage competing month\-end priorities. Internal: Finance team, Operations, Procurement, Contract/Account Managers and other authorised departments. External: Customers, suppliers, banks and auditors, within the scope of delegated authority. This job description outlines the principal duties and requirements of the position and is not an exhaustive list. Duties may reasonably be adjusted to meet operational requirements, provided they remain appropriate to the role. Any legal, financial or credit\-control action requiring delegated authority must be approved by the relevant authorised manager. Work Location: Alberton, Gauteng, South Africa Availability: Full time
Job Title: Commercial Support Coordinator Company: Crisis24 Job Category: SAP SD Roles & Responsibilities: Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. Who We Are Looking For Crisis24’s Crisis Security Consulting (CSC) team is seeking a Commercial Support Coordinator to provide dedicated operational and administrative support to our global consulting team. We are seeking a highly organised, proactive and detail\-oriented individual who can take ownership of the day\-to\-day administration that supports our projects and client accounts. The successful candidate will work closely with consultants, Finance, and our Commercial Support Team. The role will be responsible for maintaining accurate project and commercial information across Salesforce and other business systems, coordinating client and subcontractor administration, supporting contract and purchase order management, monitoring expenses and billing requirements, and providing travel and logistical support. The ideal candidate will be comfortable managing multiple priorities, working across different systems and following up with stakeholders to ensure actions are completed. They will have strong attention to detail, good judgement and a practical approach to solving administrative and operational issues. * Support client onboarding, project mobilisation and close\-out, ensuring required documentation, systems and project records are in place * Maintain project folders and key documentation, including contracts, SOWs and purchase orders * Support client portal registrations and ongoing administrative requirements * Create and maintain Salesforce accounts, opportunities and project records, including complex multi\-country or multi\-tasking projects * Monitor pipeline and project data, identifying and following up on outdated, incomplete or inaccurate information * Track contracts, POs and billing requirements, flagging upcoming issues and supporting timely invoicing * Support expense administration, including Concur queries, outstanding submissions and key account expense collation * Coordinate subcontractor administration, onboarding and invoice processing * Follow up on missing timesheets, expenses, invoices and supporting documentation and route issues to the appropriate teams Team \& Operational Support * Coordinate travel, accommodation, meetings and other project or team logistics * Support recruitment administration, including job descriptions, CV screening, interview coordination and liaison with HR * Support new starter administration, system access and onboarding * Provide general administrative and document support to the consulting team as required * Identify recurring administrative tasks that can be centralised and help establish consistent ways of working * Work proactively with consultants and support functions to ensure administrative actions are completed and issues resolved Who You Will Work With You will collaborate with colleagues across the Crisis24 global network — including teams in Europe, the Americas, the Middle East \& Africa, and Asia Pacific — as well as cross\-functional teamwork with our Special Risks, All Hazards, and Product Risk units will be a key part of your role. What You Will Bring * 2\-5 years’ experience in project coordination, commercial operations, business administration or a similar support role, ideally within consulting, professional services or another project\-based environment * Fluent written and spoken English is essential. Proficiency in an additional language, particularly French, German, Spanish or Arabic, would be advantageous * Strong organisational skills and attention to detail, with the ability to manage multiple priorities, deadlines and administrative processes simultaneously * Experience supporting project administration, including areas such as project set\-up, contracts, purchase orders, invoicing, expenses or subcontractor management * Confidence working with business systems and maintaining accurate records; experience with Salesforce, Concur or similar platforms would be advantageous * Strong Microsoft Office skills, particularly Excel, Word and Outlook * Good written and verbal communication skills, with the confidence to follow up with colleagues and stakeholders at different levels of seniority * A proactive and practical approach, with the ability to identify outstanding actions, resolve routine issues and see tasks through to completion * Ability to work independently while collaborating effectively with consultants, Finance, HR and other support functions Work Location: Cape Town, Western Cape, South Africa Availability: Full time