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6,850 jobs for sap sd
Actively Hiring
Customer Operations Executive (FTC 6 months)
WORLD BRANDS DUTY FREE LTD - PR TRE
0 years eur, London
Full time

Job Title: Customer Operations Executive (FTC 6 months) Company: WORLD BRANDS DUTY FREE LTD - PR TRE Job Category: SAP SD Roles & Responsibilities: We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier\-Jouët champagnes. Pernod Ricard Global Travel Retail (GTR) is one of the Group’s largest markets, bringing our world\-renowned portfolio of premium spirits and Champagne to life across airports, cruise ships, border stores and other travel retail channels worldwide. As the global leader in premium The Customer Operations Executive independently manages a defined portfolio of customers across Europe or the Americas. The role acts as the central operational link between customers and internal stakeholders including Commercial, Finance, Planning, Logistics, Marketing, Legal, Brand Companies, third\-party logistics providers and other Pernod Ricard affiliates. This is not solely an order\-processing role. It requires end\-to\-end ownership, analytical judgement and timely operational decisions within agreed authority. The role holder connects information across functions, manages operational exceptions, assesses customer and business risk, and converts data and customer insight into clear actions and escalations. * Manage the end\-to\-end Order to Cash process and aftercare service for a defined customer portfolio, ensuring accuracy, timely execution and high service standards. * Act as the operational link between customers and internal stakeholders, connecting customer, commercial, planning, finance and logistics inputs to support effective decisions and follow\-through. * Use dashboards, reports and operational data to monitor customer performance, forecast alignment, supply risk, distance to go and KPI trends, applying judgement to resolve issues within scope and escalate early where required. * Lead the operational agenda for the assigned portfolio through structured customer reviews, exception management, root\-cause analysis and action tracking. Customer Portfolio \& Order to Cash Management * Manage the end\-to\-end Order to Cash process for a defined customer portfolio across Europe or the Americas. * Receive, validate and process customer orders through EDI, email, JDE Oracle, RPA, customer portals or other agreed channels, ensuring timely and accurate order placement. * Assess orders against forecast, stock availability, recovery plans, allocations, minimum order quantities, credit limits, pricing, route\-to\-market requirements, customer obligations and cost optimisation guidelines. * Monitor orders through shipment and delivery, maintaining visibility of blocks, changes, documentation, promised dates and customer risks until closure. * Maintain complete order history, customer records and administrative accuracy to support month\-end closing, audit readiness and business continuity. * Provide proactive, clear updates to customers on order status, risks, enquiries, changes and service issues. Service Performance, KPIs \& Risk Management * Track and deliver agreed service targets, including CFR, OTIF, SLAs and administrative accuracy. * Identify, assess and escalate risks affecting customer service, shipment execution, monthly value, supply availability or business performance. * Conduct root\-cause analysis on service failures, reason codes, admin errors and customer issues to support corrective actions. * Maintain issue logs for customer, 3PL and operational escalations, ensuring follow\-up with relevant stakeholders. * Prepare supply risk escalations and customer supply review inputs for Sales \& Operations Execution and monthly review forums. * Own and coordinate operational exceptions affecting orders, supply, pricing, credit, transport, customs, documentation, quality or delivery, bringing together the correct stakeholders to minimise customer and business impact. * Use operational dashboards, customer reports and internal tools to monitor customer\-level performance, supply risk, forecast alignment, distance to go, CFR, OTIF and KPI trends. * Make appropriate operational decisions within agreed authority and escalate early when the impact, complexity or decision falls outside scope. * Support the operational readiness of new product introductions, restages, delistings, promotions, VAPs, POSM and customer activations for the assigned portfolio. * Coordinate customer listings, product data, item cross\-references, forecasts, orders, launch timing, stock readiness, documentation and customer\-specific requirements with Marketing, Commercial, Planning, Brand Companies and master\-data owners. * Monitor launch dependencies and risks, escalating gaps early to avoid missed launches, excess inventory, obsolete stock or customer disruption. * Support the depletion or transition of old stock and ensure customer communication is aligned when products, packaging, formats or supply routes change. * Use operational dashboards, customer reports and internal systems to monitor customer\-level performance, supply risk, forecast alignment, distance to go, CFR, OTIF, order accuracy and other relevant KPIs. * Interpret trends and exceptions, connect information across functions and propose practical actions rather than reporting data without a recommendation. * Validate the accuracy and completeness of data used in customer reviews, escalations and business decisions. * Provide clear and concise reports, commentary and escalation summaries to management and stakeholders as required. Finance, Pricing and Credit Control Support * Compare pricing between customer purchase orders and JDE Oracle and escalate anomalies promptly before order release or invoicing. * Support Finance with customer account reconciliation, non\-payment investigation, proof of delivery requests, credit notes and dispute resolution. * Execute payment terms, statements of account and credit\-related follow\-up in collaboration with Finance and Commercial. * Process supplier invoices related to sales order distribution within agreed timelines and validate supporting information before approval or escalation. * Protect confidential pricing, customer and depletion information. * Apply export procedure principles and ensure shipments meet route\-to\-market, regulatory, customer and documentation requirements. * Support EADs, customs documentation, certificates and other shipment documents, coordinating with the appropriate specialists where required. * Understand operational requirements linked to Incoterms, documentation retention, liability, shipment risk and customer obligations. * Maintain working awareness of relevant UK, EU and US requirements, including SEED checks, EMCS entries, ARC numbers, ISF and other applicable documentation. * Raise and support the resolution of quality, dispatch, loss, damage and customer complaints through the appropriate systems and processes. * Maintain accurate customer master data, item cross\-references, EDI setup, customer portfolio information and operational records in relevant systems. * Work with TECH, master\-data teams and process owners to resolve system, integration or data\-quality issues. * Adopt and use agreed systems, dashboards, automation and digital tools correctly, supporting consistent ways of working across both regions. * Participate in testing, validation, training or deployment activities for system changes and automation that affect the role, where required. * Identify recurring process gaps, manual effort, rework, control weaknesses and customer pain points, and propose practical improvements within the role scope. * Support implementation and adoption of agreed process improvements, automation opportunities, SOP updates and standard ways of working. * Document relevant customer knowledge, processes and exceptions so that work can be covered effectively during absence, transitions or peak periods. * Share knowledge and best practices with colleagues, support onboarding and cross\-training, and provide reasonable portfolio coverage across Europe and the Americas when business continuity requires it. * Support projects and ad hoc activities aligned with business needs while maintaining accountability for the assigned customer portfolio. * Customers and third\-party logistics providers: coordinate order and delivery queries, resolve service issues, and support timely execution of customer requirements. * Logistics and Quality teams: manage in\-transit issues, delivery discrepancies, ad hoc collections or deliveries, cost optimisation, quality complaints, and approval of sales\-related distribution costs. * Supply and Demand Planning: align forecasts, allocations, supply availability and demand versus availability risks in line with departmental SOPs and customer priorities. * Commercial teams: provide customer account updates, supply risk visibility, activity calendar support, promotional stock coordination and status updates on outstanding queries. * Finance teams: support credit limit monitoring, payment terms, account reconciliation, documentation requirements, month\-end activities and audit readiness. * Marketing teams: support customer listings, activations, VAPs, POSM shipments and other customer\-related marketing requirements. * Legal, Compliance, Brand Companies and internal affiliates: support documentation, volume tracking for Direct Shipment orders, regulatory requirements, brand company coordination and issue resolution where required. * Degree educated or equivalent relevant experience, preferably in Supply Chain, Business, International Trade, Logistics, Operations or a related discipline. * Fluent in English, with strong written and verbal communication skills. * Strong working knowledge of Microsoft Office, particularly Excel and Outlook, with the ability to work confidently with operational reports, dashboards and customer data. * Good analytical capability, with the ability to interpret data, identify risks or trends, connect information across functions and propose practical solutions within scope. * Understanding of order management, customer service performance, supply availability, forecast alignment, KPI tracking and escalation processes. * Ability to work cross\-functionally with customers, Commercial, Planning, Finance, Logistics, Marketing, 3PLs and internal affiliates. * Strong attention to detail, prioritisation skills and ability to manage multiple customer requirements in a fast\-paced environment. * Previous experience in Customer Operations, Customer Supply Chain, Order to Cash, Logistics, Supply Chain or a comparable operational role. * Experience managing customer orders, service issues and operational follow\-up across multiple internal and external stakeholders. * Experience using reports, dashboards or customer data to track performance, assess risks, identify trends and support operational decision\-making. * Experience working with service, supply or order management KPIs such as OTIF, CFR, order accuracy, forecast alignment or supply availability. * Experience managing competing priorities in a fast\-paced environment, balancing customer requirements, operational constraints and business deadlines. * Experience using ERP systems such as JDE, SAP or equivalent order management platforms. * Experience working with EDI, RPA, customer portals, reporting tools or operational dashboards. * Experience in FMCG, Retail, Drinks, Travel Retail or another customer\-focused supply chain environment. * Fluency in another European language, such as French, Spanish, Italian or Dutch. * Experience supporting customer performance reviews, supply reviews, root\-cause analysis or continuous improvement initiatives. We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring. We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on Sustainability and Responsibility (S\&R). Similarly, if you would like to discuss opportunities for flexible working or e accommodations or support to complete our application process, please let us know. Work Location: London, ENG, UK Availability: Full time

Order Management Pricing
Actively Hiring
Head of SAP S/4HANA Order To Cash Transformation
RS UK & Ireland
2-3 years Not disclosed London
Full time

Job Title: Head of SAP S/4HANA Order To Cash Transformation Company: RS UK & Ireland Job Category: SAP SD Roles & Responsibilities: Location : This is a hybrid role, offering a combination of being able to work remotely and from our UK offices. The Opportunity The Order\-to\-Cash (O2C) Workstream Lead is a senior functional and solution authority responsible for the global design, governance, and multi\-country deployment of SAP S/4HANA and integrated applications within the order to cash domain. The role will act as the primary decision authority for O2C solution design, including fit\-to\-standard, RICEFW governance, and enabling technology selection, while managing and challenging both business stakeholders and system integrators. What You Will Be Doing * Lead the end\-to\-end design of the O2C global solution aligned to SAP S/4HANA best practices. * Drive fit\-to\-standard principles, minimizing customization and enforcing standardization across countries. * Define and govern global vs. local design decisions, ensuring scalability for multi\-country rollout. * Act as the design authority for all O2C\-related processes, including customer master, pricing, quotations, order management, credit and collections, billing, returns, rebates and other areas within the business process master list. * Provide guidance on leading\-practice solutions within the O2C domain. * Challenge business stakeholders on pocess inefficiencies, legacy workarounds and non\-standard requirements. * Drive process harmonization across geographies. * Ensure alignment between commercial processes, customer experience objectives, financial controls, and revenue recognition requirements. * Promote adoption of SAP standard capabilities and industry best practices. * Together with our S/I partners, translate business requirements into scalable S/4HANA functional and technical solutions. * Collaborate with IT and architecture teams to ensure alignment with enterprise architecture standards and seamless integration with adjacent applications (e.g. CRM, CLM, eCommerce, pricing, tax). * Provide direction on configuration vs. extension decisions. * Own and govern the RICEFW intake, assessment, and approval process in O2C. * Act as final decision authority on inclusion/exclusion of enhancements and justification for deviations from standard. * Ensure RICEFW objects are strictly controlled, fully documented, business\-justified and value\-driven. * Lead and oversee systems integrator delivery within the O2C workstream. * Provide direction to SI functional and technical teams on configuration, functional specifications, technical design and development. * Review and approve deliverables including Functional Design Documents (FDDs), Technical Design Documents (TDDs), configuration rationale and integration specifications. * Ensure SI adherence to global template principles, program governance standards, quality and documentation expectations. * Lead the evaluation, selection, and design of integrated O2C applications where required. * Assess vendor solutions against SAP S/4HANA integration capability, functional fit, scalability and total cost of ownership. * Provide recommendations aligned to enterprise strategy and roadmap. * Act as the primary liaison across business, IT, business integrator, and systems integrator for the O2C workstream. * Facilitate cross\-functional alignment across workstreams. * Support executive governance through clear decision framing, risk and issue escalation, status reporting and milestone tracking. What You’ll Bring * 12\+ years of experience in SAP Sales and Distribution and Order\-to\-Cash processes with a strong focus on SAP S/4HANA. * Proven experience supporting multi\-country deployments. * Deep understanding of end\-to\-end Order\-to\-Cash processes, customer lifecycle management, revenue generation processes, accounts receivable integration, customer service and order fulfillment operations. * Strong hands\-on and/or design experience in SAP S/4HANA Sales (SD), advanced ATP (aATP), pricing and condition techniques, billing and invoice processing, credit management, returns management, customer business partner functionality, intercompany sales, order fulfillment and logistics integration. * Experience integrating with CRM platforms,e\-commerce solutions, EWM/WMS platforms, transportation management, tax engines, finance and accounts receivable processes. * Demonstrated ability to lead and challenge senior business stakeholders, govern and direct systems integrators and make design trade\-off decisions under pressure. * Strong executive communication and decision facilitation skills. * Experience managing offshore/onshore delivery teams, complex stakeholder environments and global template governance. As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive. Work Location: London, England, UK Availability: Full time

Order Management Pricing Billing Configuration
Actively Hiring
Customer Order Management and Logistics Support Specialist
Arbex
0-2 years Not disclosed Tadworth
Full time

Job Title: Customer Order Management and Logistics Support Specialist Company: Arbex Job Category: SAP SD Roles & Responsibilities: Job Description Location: Clapham, London (SW11 1PN) – 3 days a week onsite Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark. You were made to create what’s next: you’re a problem\-solver – a connector – someone who thrives on bringing order to complexity and driving continuous improvement. You hold the big picture while mastering the details, making sure every product, process, and partnership moves with precision and purpose. You lead with the highest standards of integrity, efficiency, and collaboration, always turning today’s challenges into tomorrow’s success stories. In this role, you’ll help shape the future of tissue and hygiene for billions of people worldwide. We’ll be Unstoppable Together. About You In one of our Supply Chain roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. Customer Order Management \& Logistics Support Specialist is responsible for monitoring sales orders within our SAP R/3 system and confirming accurate delivery details to the Customers. COM\&LS Specialists verify the availability of placed orders, ensuring its quality before shipment to avoid complaints and issues. They interact frequently with Sales, Demand Management, European Supply Chain Services and Logistics, and the Customers supply teams to ensure business requirements are fulfilled, issues resolved, and potential problems are anticipated with corrective action taken. They are the main point of contact for own Customers and multiple internal stakeholders within the Western Europe or UK regions. They must have excellent organizational and communication skills, especially in handling Customers' inquiries and concerns about the orders and resolving delivery discrepancies. This role will be responsible for but not limited to: * Manage full order cycle: capture, validate, allocate stock, schedule delivery, and resolve changes. * Consolidate orders to optimize loads and reduce transport costs. * Maintain direct customer communication to ensure satisfaction and minimize complaints. * Support cost and sustainability initiatives; monitor KPIs for on\-time, in\-full delivery. * Handle disputes, returns, and credit/debit notes in compliance with SOX controls. * Collaborate with Sales, Supply Chain, and Logistics; participate in meetings and projects. * Maintain accurate customer data and documentation. * Identify process improvements and cost\-saving opportunities. * Provide training and share best practices within the team. * 1 \- 2 years of Customer\-facing experience in Order Management / Customer Service in FMCG sector / Order To Cash / Supply Chain roles * Thorough knowledge of all MS – Office tools * SAP skills will be ideal * Excellent time management skills, able to manage pressured situations * Able to use own initiative and to work independently with multiple deadlines/tasks * Customer relationship management skills * Strong team player with the ability to work within the group and to train new team members * Excellent communication (written \& verbal), interpersonal skills will be essential * Market\-leading pension contribution. * Bonus scheme. * Flexible Savings and spending accounts to maximise health care options and stretch pounds when caring for yourself or dependents. * Private Medical Insurance, great support for good health with medical, dental, and vision coverage options. * Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. * Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare. Flex That Works at ARBEX We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in\-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. This role is available for local candidates already authorised to work in the role’s country only. ARBEX will not provide relocation support for this role.* Primary Location Walton Oaks Work Location: Tadworth, England, UK Availability: Full time

Order Management Sales Orders
Actively Hiring
SAP Sales & Distribution Functional Analyst
DXC Technology
1-3 years Not disclosed United Kingdom
Full time

Job Title: SAP Sales & Distribution Functional Analyst Company: DXC Technology Job Category: SAP SD Roles & Responsibilities: Job Description SAP Sales \& Distribution Functional Analyst About The Role We’re looking for an SAP Sales \& Distribution (SD) Functional Analyst to join our team and play an important role in supporting and improving SAP solutions for our client. You’ll work closely with both business users and technical teams, helping to understand what people need from SAP and turning those needs into effective solutions. You’ll be involved in everything from day\-to\-day support and troubleshooting through to configuration, testing, process improvements, and new developments. * Relevant hands\-on experience working with SAP Sales \& Distribution (SD). * Experience in business analysis, business solutions or a similar role. * A good understanding of business processes and how SAP can support and improve them. * Experience supporting users through business process changes or improvements. * Experience working with both business and technical teams to resolve issues. * Good analytical and problem\-solving skills. * The ability to listen, ask the right questions and turn business requirements into practical solutions. * Experience creating and executing test scenarios. * Strong written and verbal communication skills. * The confidence to explain technical concepts in a way that makes sense to non\-technical audiences. * A willingness to learn, develop and broaden your SAP knowledge. Things don't always go to plan in SAP, so being able to manage changing priorities, stay calm when there are competing demands and work through problems logically is important. Most importantly, we're looking for someone who wants to develop their skills and grow with the role , rather than someone who already knows everything. Where you'll work This is primarily a work\-from\-home role , giving you the flexibility to work remotely while remaining closely connected with the wider team and client. Why join us? This is more than a role focused purely on keeping SAP running. You'll have the opportunity to work directly with users, understand real business challenges and see the impact of the solutions you help deliver. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in\-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Work Location: UK Availability: Full time

SAP SD Configuration
Actively Hiring
SAP Sales Distribution Consultant
NTT DATA Business Solutions
0-3 years Not disclosed London
Full time

Job Title: SAP Sales Distribution Consultant Company: NTT DATA Business Solutions Job Category: SAP SD Roles & Responsibilities: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. Our global award\-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Role Summary: The SAP Sales \& Distribution Consultant is a senior member of the UK Customer Success team, providing expert functional support and advisory services across a diverse portfolio of managed\-services customers. Working primarily remotely, the role resolves complex SAP SD issues, delivers high\-quality change and enhancement services, and identifies opportunities for sustainable process improvement. The consultant combines deep functional expertise, strong analytical capability and effective stakeholder engagement to translate business requirements into robust, value\-led SAP solutions. Key Responsibilities: * Provide day\-to\-day functional support for SAP SD within a managed\-services framework, including incident and service\-request resolution, configuration changes, end\-user support, testing, and deployment of fixes and enhancements. * Deliver second\- and third\-line advisory services to UK\-based customers, many with global operations, by recommending process improvements, promoting leading practice, assessing change requests and acting as a trusted advisor. * Engage proactively with customers to understand business requirements and translate them into effective, supportable SAP solutions. * Apply structured problem\-solving and initiative to identify root causes and implement permanent solutions for recurring issues. * Collaborate with cross\-functional teams, including MM, FI, ABAP and Basis, to diagnose and resolve complex issues. * Monitor service\-level performance and ensure tickets are resolved within agreed timescales while maintaining high levels of customer satisfaction. * Manage workload and priorities independently, consistently meeting expectations for quality, productivity and utilisation. * A minimum of six years’ hands\-on experience in SAP SD, with a proven record of supporting and configuring core Sales \& Distribution processes. * Deep knowledge of order management, pricing, billing, shipping and credit management. * Practical experience of SAP ECC and SAP S/4HANA environments, with the confidence to navigate, configure and support both. * Specialist knowledge of relevant SAP SD capabilities, including: * Rebates and condition contracts * Intercompany processes * Advanced Available\-to\-Promise and backorder processing * International trade * Plants abroad * Strong cross\-functional knowledge across FI/CO, MM, PP and WM. * Working knowledge of sales\-related IDocs, including setup, monitoring and troubleshooting. * Proven ownership of SAP SD solutions throughout the lifecycle, from analysis and design through implementation, testing and ongoing support. * Ability to explain proposed solutions clearly and logically to technical SAP users and non\-technical stakeholders. * Strong customer\-facing troubleshooting and analytical skills, with the ability to bridge business users and technical teams. * Proven ability to work independently and effectively in a fast\-paced, remote environment. * A strong commitment to continuous learning and the ability to adopt new technologies and skills quickly. * A demonstrable commitment to high\-quality service delivery, customer satisfaction and measurable value creation. * Willingness and ability to travel for business, up to a maximum of 25%. Work Location: Greater London, England, UK Availability: Full time

SAP SD Order Management Pricing Billing Configuration
Actively Hiring
SAP Finance Transformation Manager (Order to Cash)
Accenture
0-2 years Not disclosed London
Full time

Job Title: SAP Finance Transformation Manager (Order to Cash) Company: Accenture Job Category: SAP SD Roles & Responsibilities: Job Description ------------------- SAP Finance Transformation Manager (order to Cash) Career level: Manager (CL7\) \| Location: London / Manchester / Edinburgh \| Practice: Finance Reinvention Partner (SAP) Why this role This role owns the Order\-to\-Cash workstream end to end on large\-scale SAP S/4HANA finance transformation programmes, in front of the client — the full credit\-to\-cash cycle, from billing and collections through to how revenue is recognised. It's a role to become the finance design authority clients rely on across O2C, and to grow into the practice's go\-to for getting revenue recognition right. Accenture is a leading solutions and services company. Our strategy is to be the reinvention partner of choice for our clients and to lead in the safe, widespread adoption of AI. We bring together our people, deep industry expertise and technology to deliver end\-to\-end outcomes for clients — and Finance is one of seven Reinvention Partners at the centre of that. Finance RP brings the CFO agenda to life for clients — stronger performance, sharper insight, and better control. Order\-to\-Cash expertise. Deep command of the credit\-to\-cash cycle in SAP S/4HANA finance: order and contract management, accounts receivable and billing integration (FI\-AR), credit management, collections, dispute and deduction management, and cash application and clearing. You know how customer master data, profit\-centre and reporting structures shape finance insight and control, and how O2C design flows through to working capital, cash flow and the close. Leading delivery. You lead the O2C workstream end to end — fit\-to\-standard, business process design, testing and deployment — as the primary finance design authority for the domain. You manage dependencies with adjacent finance processes, work closely with SAP delivery and integration teams while keeping ownership of the finance outcome, and lead functional teams across onshore and offshore delivery. You facilitate design forums with senior finance, sales and operational stakeholders, and keep programme leadership clear through structured status, issue management and decision recommendations. Growing the practice. You contribute to how the practice grows — supporting proposals and bids, shaping O2C and revenue\-recognition transformation approaches, and building reusable assets and points of view. You take ownership and lead from the front. You build trusted relationships with senior client stakeholders and coordinate finance, sales and operational perspectives with confidence. You bring a collaborative leadership style and a value\-led mindset — you can link O2C changes to better cash flow, fewer disputes and sharper revenue insight — and you develop the people around you. Running workshops, managing stakeholders and expectations, good judgement, critical thinking and clear decisions under pressure are second nature. Closing date: 28/02/2027 Accenture reserves the right to close the role earlier should a suitable applicant be found. Work Location: London, ENG, UK Availability: Full time

SAP SD Pricing Billing
Actively Hiring
Internal Sales Order Administrator
Verteer Consulting
1-3 years GBP 32000 - 35000 per yearly Bicester
Full time

Job Title: Internal Sales Order Administrator Company: Verteer Consulting Job Category: SAP SD Roles & Responsibilities: This is a busy, detail\-focused role where you'll need to take ownership, manage competing priorities and ensure outstanding issues are followed through rather than left unresolved. Key responsibilities ------------------------ * Process and administer customer sales orders accurately and efficiently. * Maintain purchase order trackers, CRM records and order information. * Monitor outstanding and on\-hold orders, chasing missing information where necessary. * Liaise with account managers, customers and internal departments to resolve queries. * Ensure order records are accurate, complete and properly maintained. * Identify opportunities to improve administrative processes and reduce errors. You'll have previous experience in sales order administration, order processing, internal sales support or a similar role. Work Location: Bicester, England, UK Availability: Full time

Order Management Sales Orders
Actively Hiring
Customer Order Management and Logistics Support Specialist
Arbex
2 years GBP 27500 - 38150 per yearly Walton-on-Thames
Full time

Job Title: Customer Order Management and Logistics Support Specialist Company: Arbex Job Category: SAP SD Roles & Responsibilities: Job Description ------------------- You were made to create what’s next: you’re a problem\-solver – a connector – someone who thrives on bringing order to complexity and driving continuous improvement. You hold the big picture while mastering the details, making sure every product, process, and partnership moves with precision and purpose. You lead with the highest standards of integrity, efficiency, and collaboration, always turning today’s challenges into tomorrow’s success stories. In this role, you’ll help shape the future of tissue and hygiene for billions of people worldwide. We’ll be Unstoppable Together. In one of our Supply Chain roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. Customer Order Management \& Logistics Support Specialist is responsible for monitoring sales orders within our SAP R/3 system and confirming accurate delivery details to the Customers. COM\&LS Specialists verify the availability of placed orders, ensuring its quality before shipment to avoid complaints and issues. They interact frequently with Sales, Demand Management, European Supply Chain Services and Logistics, and the Customers supply teams to ensure business requirements are fulfilled, issues resolved, and potential problems are anticipated with corrective action taken. They are the main point of contact for own Customers and multiple internal stakeholders within the Western Europe or UK regions. They must have excellent organizational and communication skills, especially in handling Customers' inquiries and concerns about the orders and resolving delivery discrepancies. This role will be responsible for but not limited to: * Manage full order cycle: capture, validate, allocate stock, schedule delivery, and resolve changes. * Consolidate orders to optimize loads and reduce transport costs. * Maintain direct customer communication to ensure satisfaction and minimize complaints. * Support cost and sustainability initiatives; monitor KPIs for on\-time, in\-full delivery. * Handle disputes, returns, and credit/debit notes in compliance with SOX controls. * Collaborate with Sales, Supply Chain, and Logistics; participate in meetings and projects. * Maintain accurate customer data and documentation. * Identify process improvements and cost\-saving opportunities. * Provide training and share best practices within the team. * 1 \- 2 years of Customer\-facing experience in Order Management / Customer Service in FMCG sector / Order To Cash / Supply Chain roles * Thorough knowledge of all MS – Office tools * SAP skills will be ideal * Excellent time management skills, able to manage pressured situations * Able to use own initiative and to work independently with multiple deadlines/tasks * Customer relationship management skills * Strong team player with the ability to work within the group and to train new team members * Excellent communication (written \& verbal), interpersonal skills will be essential * Market\-leading pension contribution. * Bonus scheme. * Flexible Savings and spending accounts to maximise health care options and stretch pounds when caring for yourself or dependents. * Private Medical Insurance, great support for good health with medical, dental, and vision coverage options. * Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. * Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare. We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in\-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value. Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. This role is available for local candidates already authorised to work in the role’s country only. ARBEX will not provide relocation support for this role.* Work Location: Walton-on-Thames, England, UK Availability: Full time

Order Management Sales Orders
Actively Hiring
Head of SAP S/4HANA Plan To Fulfil Transformation
RS UK & Ireland
0-1 years Not disclosed London
Full time

Job Title: Head of SAP S/4HANA Plan To Fulfil Transformation Company: RS UK & Ireland Job Category: SAP SD Roles & Responsibilities: Location : This is a hybrid role, offering a combination of being able to work remotely and from our UK offices. The Opportunity The Plan to Fulfill (P2F) Workstream Lead is a senior functional and solution authority responsible for the global design, governance, and multi\-country deployment of SAP S/4HANA and integrated applications within the Plan to Fulfill domain. The role will act as the primary decision authority for P2F solution design, including fit\-to\-standard, RICEFW governance, and enabling technology selection, while managing and challenging both business stakeholders and system integrators. What You Will Be Doing * Lead the end\-to\-end design of the P2F global solution aligned to SAP S/4HANA best practices. * Drive fit\-to\-standard principles, minimizing customization and enforcing standardization across countries. * Define and govern global vs. local design decisions, ensuring scalability for multi\-country rollout. * Act as the design authority for all P2F\-related processes, including logistics, transportation management, global trade and compliance, warehouse and inventory management. * Provide guidance on leading\-practice solutions within the P2F domain. * Challenge business stakeholders on process inefficiencies, legacy workarounds and non\-standard requirements. * Drive process harmonization across geographies. * Ensure alignment between commercial processes, customer experience objectives, financial controls, and revenue recognition requirements. * Promote adoption of SAP standard capabilities and industry best practices. * Together with our S/I partners, translate business requirements into scalable S/4HANA functional and technical solutions. * Collaborate with IT and architecture teams to ensure alignment with enterprise architecture standards and seamless integration with adjacent applications (e.g. Blue Yonder, SLM, OpenText). * Provide direction on configuration vs. extension decisions. * Own and govern the RICEFW intake, assessment, and approval process in P2F. * Act as final decision authority on inclusion/exclusion of enhancements and justification for deviations from standard. * Ensure RICEFW objects are strictly controlled fully documented and business\-justified and value\-driven. * Lead and oversee systems integrator delivery within the P2F workstream. * Provide direction to SI functional and technical teams on configuration, functional specifications, technical design and development. * Review and approve deliverables including Functional Design Documents (FDDs), Technical Design Documents (TDDs), configuration rationale and integration specifications. * Ensure SI adherence to global template principles, program governance standards, quality and documentation expectations. * Lead the evaluation, selection, and design of integrated P2F applications where required. * Assess vendor solutions against, SAP S/4HANA integration capability, functional fit, scalability and total cost of ownership. * Provide recommendations aligned to enterprise strategy and roadmap. * Act as the primary liaison across business, IT, business integrator, and systems integrator for the P2F workstream. * Facilitate cross\-functional alignment across workstreams. * Support executive governance through clear decision framing, risk and issue escalation and status reporting and milestone tracking. What You’ll Bring * 12\+ years of experience in SAP Sales and Distribution and Plan to Fulfill processes with a strong focus on SAP S/4HANA. * Proven experience supporting multi\-country deployments. * Deep understanding of end\-to\-end Plan to Fulfill processes including planning and replenishment, inventory management, supply execution, warehouse operations and logistics \& fulfillment * Strong hands\-on and/or design experience in SAP S/4HANA, SAP MM, SAP Inventory Management, SAP SD shipping integration, SAP EWM, SAP GTS, Stock transport processes, Advanced ATP (aATP) * Experience integrating with procurement, transportation, planning systems and warehouse management systems, i.e. Blue Yonder and EWM. * Demonstrated ability to lead and challenge senior business stakeholders, govern and direct systems integrators and make design trade\-off decisions under pressure. * Strong executive communication and decision facilitation skills. * Experience managing offshore/onshore delivery teams, complex stakeholder environments and global template governance. As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive. Work Location: London, England, UK Availability: Full time

SAP SD Configuration
Actively Hiring
JDE Business Analyst - Sales & Distribution
Mackenzie Jones
0-2 years GBP 55000 - 60000 per yearly London
Full time

Job Title: JDE Business Analyst - Sales & Distribution Company: Mackenzie Jones Job Category: SAP SD Roles & Responsibilities: The role will focus on providing Functional Support, Business Analysis, System Configuration and Continuous Improvement across JDE EnterpriseOne Sales \& Distribution modules , working closely with Sales, Customer Service, Supply Chain, Finance \& IT stakeholders. You will take responsibility for translating business requirements into effective JDE solutions, troubleshooting production issues, supporting system enhancements and improving business processes across the organisation. * JD Edwards EnterpriseOne (JDE E1\): Strong functional experience supporting \& configuring JDE EnterpriseOne 9\.2, particularly Sales \& Distribution modules \- ideally 3 years' experience. * Sales Order Management: Hands\-on experience supporting sales order processing, order management workflows and associated Order\-to\-Cash processes. * Distribution Management: Strong knowledge of JDE Pricing, Sales Order Management \& Address Book functionality. * JDE Functional Configuration: Experience configuring \& maintaining JDE application processing options, batch processes \& UBE jobs. * EDI Integration: Experience supporting Electronic Data Interchange (EDI) transactions, sales order integrations \& customer/supplier interfaces \- ideally 1 year's experience * Business Analysis: Requirements gathering, process mapping, functional specifications \& translating business needs into system solutions. * Production Support: Troubleshooting JDE application issues, root\-cause analysis, incident resolution and ongoing functional support. * System Enhancements \& Testing: Supporting system improvements, upgrades, patches, Unit Testing, System Testing \& User Acceptance Testing (UAT). * Stakeholder Management: Working closely with Sales, Distribution, Supply Chain, Finance \& IT teams to improve business processes and system performance. * Documentation: Maintaining functional specifications, business process documentation, system configurations and support procedures. Keywords: JDE Business Analyst, JD Edwards Business Analyst, JD Edwards EnterpriseOne, JDE E1, JDE Functional Analyst, JDE Distribution Business Analyst, JDE Sales \& Distribution, JDE Sales Order Management, JDE Pricing, JDE Address Book, Distribution Management, Order\-to\-Cash, O2C, ERP Business Analyst, ERP Functional Analyst, JDE Processing Options, UBE, Batch Processing, EDI, Electronic Data Interchange, JDE Integrations, Z\-Files, Staging Tables, BSSV, Business Services, JDE Orchestrator, BI Publisher, SQL, Business Analysis, Functional Specifications, Production Support, UAT, FMCG, Manufacturing, Supply Chain, Remote Working, Cambridgeshire. T6/MN/1374118\. Work Location: London Area, UK Availability: Full time

Order Management Pricing Configuration UAT

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