Job Title: Senior Salesforce Developer - Pharma Company: Azurity Pharmaceuticals Job Category: Salesforce Roles & Responsibilities: The source did not clearly identify a separate responsibilities section. Refer to the original job posting. Work Location: Hyderabad, Telangana, India Availability: Full time

Job Title: Senior Salesforce Administrator - Manufacturing, Sales & Service Cloud Company: NTT Ltd Job Category: Salesforce Roles & Responsibilities: Job Summary: We are seeking a highly skilled Senior Salesforce Administrator with strong expertise across Salesforce Manufacturing Cloud, Sales Cloud, and Service Cloud in an enterprise environment. This role involves end-to-end administration, support, optimization, and governance of the Salesforce platform while ensuring scalability, stability, security, and business alignment. The ideal candidate should possess deep functional and administrative knowledge across multiple Salesforce clouds, hands-on experience handling complex production support scenarios (L3), and the ability to collaborate effectively with business stakeholders, support teams, developers, and architects. Key Responsibilities: Support Operations (L1 / L2 / L3 Oversight) Provide guidance, mentoring, and technical direction to L1 and L2 support teams Perform root cause analysis (RCA) and implement preventive and corrective measures Own problem management and recurring issue resolution Support production monitoring, release validation, and hypercare activities Salesforce Administration Platform Management: Manufacturing Cloud Administration Support manufacturing business processes and operational workflows Manage forecasting configurations, data visibility, and reporting Configure and maintain Sales Cloud functionalities including: Leads, Opportunities, Accounts, Contacts Forecasting and Pipeline Management Campaigns and Activity Management Territory Management Support sales process automation and performance optimization Administer and optimize Service Cloud features including: Case Management and Queues Knowledge Management Support customer service operations and workflow optimization Design and implement automation using Salesforce Flows Manage profiles, permission sets, roles, sharing rules, and security controls Maintain data integrity, governance, and compliance standards Create and maintain reports, dashboards, and analytics Manage custom objects, page layouts, validation rules, and Lightning configurations Support and monitor integrations using REST/SOAP APIs and middleware tools Analyze logs, debug issues, and coordinate with developers on Apex-related fixes Manage large data volumes, data quality initiatives, and data migration activities Support sandbox management, deployment activities, and release cycles Maintain documentation including SOPs, configuration documents, and operational runbooks Ensure platform scalability, maintainability, and security compliance Collaborate closely with developers, architects, QA, integration, and DevOps teams Support UAT activities, end-user training, and post-release stabilization Familiarity with ITIL processes including Incident, Problem, and Change Management Knowledge of DevOps and release management practices Strong leadership and mentoring capabilities Strong communication and stakeholder management abilities On-call or shift-based production support as required NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD. Work Location: Bengaluru, India Availability: Full time

Job Title: Salesforce Business Analyst Company: Crowe Capability Center - India Job Category: Salesforce Roles & Responsibilities: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: About the Role Key Responsibilities * Design and implement complex declarative solutions across multiple Salesforce objects and business processes. * Build and maintain advanced Salesforce Flow orchestrations and reusable automation frameworks. * Configure sophisticated sharing and security models, including organization-wide defaults, role hierarchies, sharing rules, permission sets, and access controls. * Maintain clear traceability between business requirements, solution designs, and platform configurations. * Create and maintain solution design documents and other technical documentation. * Troubleshoot complex issues involving configurations, automations, data access, and user permissions. * Support user acceptance testing, release planning, deployment readiness, and post-release validation. * Conduct peer reviews of configuration and automation changes to promote quality and adherence to platform standards. * Identify opportunities to simplify solutions, standardize processes, improve maintainability, and reduce technical debt. * Collaborate effectively with business stakeholders, developers, architects, administrators, and testing teams. * Salesforce Certified Advanced Administrator credential. * Experience designing complex Flow orchestration and reusable automation frameworks. * Experience supporting enterprise-scale Salesforce environments with multiple teams and stakeholder groups. * Knowledge of Salesforce release management, deployment practices, and user acceptance testing. * Experience establishing configuration standards, governance controls, and technical-debt reduction initiatives. * Familiarity with Agile delivery methods and working with geographically distributed teams. We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination. Work Location: Hyderabad, India Availability: Full time

Job Title: SSE/Genesys Cloud Contact Center Developer Company: CGI Job Category: Salesforce Roles & Responsibilities: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Genesys Cloud Contact Center Developer Job Description: We are seeking a highly skilled Genesys Cloud Contact Center Developer with a strong specialization in IVR development and Genesys AI. In this role, you will be responsible for the end-to-end design, development, and implementation of intelligent, omnichannel contact center workflows. You will play a critical role in transforming our customer experience by automating interactions, deploying conversational AI, and ensuring seamless integration between Genesys Cloud and our core enterprise systems. Key Responsibilities: .IVR & Flow Development: Design, build, test, and deploy complex IVR call flows, bot flows, and routing logic using Genesys Cloud Architect. Ensure flows are optimized for high performance, fault tolerance, and minimal customer friction. .AI & Bot Implementation: Lead the development and tuning of Genesys Dialog Engine Bot Flows for both voice and digital channels. Build Natural Language Processing (NLP) intents, utterances, and slots to create highly accurate conversational self-service experiences. .Agent Experience Enhancement: Implement Genesys Agent Assist and predictive routing solutions to empower service desk agents with real-time recommendations, knowledge base surfacing, and optimized interaction delivery. .Systems Integration: Develop custom Data Actions to integrate the Genesys platform with internal REST APIs, CRMs (e.g., Salesforce), and third-party SaaS applications, enabling personalized, data-driven customer journeys. .Testing & Optimization: Conduct rigorous unit, integration, and load testing for all custom flows. Continuously monitor IVR/Bot performance, analyzing containment rates, abandon rates, and speech recognition accuracy to tune the AI models. .Consulting & Architecture: Collaborate with business analysts, operations managers, and UI/UX designers to translate business requirements into scalable technical designs. Provide best-practice recommendations for contact center architecture. Redis, Cassandra) for complementary data needs. Total IT Experience: 0 years in software development or contact center engineering. Relevant Experience: 0 years of hands-on, dedicated experience designing, developing, and deploying solutions on the Genesys Cloud CX platform. Specialized Experience: Proven track record of building complex IVR call flows and implementing conversational AI (Voicebots/Chatbots) using Genesys AI/Dialog Engineer Your future duties and responsibilities Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Work Location: Hyderabad, India Availability: Full time

Job Title: Account Support Manager Company: BMC Software Job Category: Salesforce Roles & Responsibilities: The source did not clearly identify a separate responsibilities section. Refer to the original job posting. Work Location: Pune, India Availability: Full time

Job Title: Salesforce Solution Architect (Healthcare or Health Cloud exp mandatory) Company: Salesforce Job Category: Salesforce Roles & Responsibilities: The source did not clearly identify a separate responsibilities section. Refer to the original job posting. Work Location: Bengaluru, Karnataka, India Availability: Full time

Job Title: Salesforce developers/leads/consultants/managers/SFDC architects Company: Mukul Consultants Job Category: Salesforce Roles & Responsibilities: The source did not clearly identify a separate responsibilities section. Refer to the original job posting. Work Location: Hyderabad, Pune, Chennai, Bengaluru, Delhi / NCR, Mumbai (All Areas), India Availability: Full time

Job Title: Salesforce Technical Lead Company: Axtria - Ingenious Insights Job Category: Salesforce Roles & Responsibilities: The source did not clearly identify a separate responsibilities section. Refer to the original job posting. Work Location: Bengaluru, Karnataka, India Availability: Full time

Job Title: SSE/Genesys Cloud Contact Center Developer Company: CGI Job Category: Salesforce Roles & Responsibilities: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Genesys Cloud Contact Center Developer Job Description: We are seeking a highly skilled Genesys Cloud Contact Center Developer with a strong specialization in IVR development and Genesys AI. In this role, you will be responsible for the end-to-end design, development, and implementation of intelligent, omnichannel contact center workflows. You will play a critical role in transforming our customer experience by automating interactions, deploying conversational AI, and ensuring seamless integration between Genesys Cloud and our core enterprise systems. Key Responsibilities: .IVR & Flow Development: Design, build, test, and deploy complex IVR call flows, bot flows, and routing logic using Genesys Cloud Architect. Ensure flows are optimized for high performance, fault tolerance, and minimal customer friction. .AI & Bot Implementation: Lead the development and tuning of Genesys Dialog Engine Bot Flows for both voice and digital channels. Build Natural Language Processing (NLP) intents, utterances, and slots to create highly accurate conversational self-service experiences. .Agent Experience Enhancement: Implement Genesys Agent Assist and predictive routing solutions to empower service desk agents with real-time recommendations, knowledge base surfacing, and optimized interaction delivery. .Systems Integration: Develop custom Data Actions to integrate the Genesys platform with internal REST APIs, CRMs (e.g., Salesforce), and third-party SaaS applications, enabling personalized, data-driven customer journeys. .Testing & Optimization: Conduct rigorous unit, integration, and load testing for all custom flows. Continuously monitor IVR/Bot performance, analyzing containment rates, abandon rates, and speech recognition accuracy to tune the AI models. .Consulting & Architecture: Collaborate with business analysts, operations managers, and UI/UX designers to translate business requirements into scalable technical designs. Provide best-practice recommendations for contact center architecture. Redis, Cassandra) for complementary data needs. Total IT Experience: 0-2 years in software development or contact center engineering. Relevant Experience: 0-2 years of hands-on, dedicated experience designing, developing, and deploying solutions on the Genesys Cloud CX platform. Specialized Experience: Proven track record of building complex IVR call flows and implementing conversational AI (Voicebots/Chatbots) using Genesys AI/Dialog Engineer Your future duties and responsibilities Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Work Location: Telangana, India Availability: Full time

Job Title: Diversity Opportunities Company: Persistent Systems Job Category: Salesforce Roles & Responsibilities: We are seeking an experienced Salesforce Health Cloud Developer to design, develop, and customize Salesforce Health Cloud solutions that enable patient-centric and member-centric healthcare experiences. The ideal candidate will possess strong expertise in Salesforce platform development, Health Cloud data models, Experience Cloud, integrations, and healthcare domain workflows. In this role, you will build scalable applications, integrations, and automation solutions using Apex, Lightning Web Components (LWC), Aura, SOQL, and Salesforce APIs while supporting complex healthcare and life sciences business processes. You will collaborate with architects, business analysts, UX teams, and stakeholders to deliver secure, high-performing, and compliant Salesforce solutions. * Role: Salesforce Health Cloud Developer * Location: All Persistent Locations * Experience: Between 8 to 12 Years * Job Type: Full Time Employment * Design, develop, and customize Salesforce Health Cloud solutions based on business requirements. * Map healthcare, clinical, and life sciences data into the Salesforce Health Cloud standard data model using Person Accounts. * Design and implement scalable Health Cloud solutions supporting patient and member-centric workflows. * Build and customize Salesforce Experience Cloud portals using LWC, Aura Components, and standard Salesforce capabilities. * Develop responsive and user-friendly interfaces aligned with enterprise branding standards. * Create and enhance Apex classes, triggers, Lightning components, and SOQL-based solutions. * Design and implement integrations using Salesforce APIs, REST APIs, SOAP services, and middleware platforms. * Support multi-system and cross-org data synchronization and integration requirements. * Configure and optimize Salesforce Flows, declarative automation, and business processes. * Implement API-based integrations with healthcare platforms, third-party applications, and enterprise systems. * Ensure compliance with Salesforce security best practices, healthcare regulations, and data protection standards. * Optimize platform performance and proactively troubleshoot production issues. * Participate in code reviews, technical design discussions, and release activities. * Work closely with Business Analysts, Architects, Product Owners, and UX teams to deliver scalable solutions. * Mentor junior developers and contribute to Salesforce development best practices. * Strong understanding of Person Accounts and their usage within Health Cloud. * Expertise in Health Cloud Data Model and healthcare-specific architecture patterns. * Understanding of Care Plans and Care Teams and their role in patient care management. * Experience with Patient Timeline configuration and patient journey visibility. * Knowledge of Salesforce Shield and healthcare data security requirements. * Understanding of Consent Management and patient privacy frameworks. * Familiarity with Patient Data Duplication handling and master patient record management. * Strong understanding of Patient 360 implementations and patient-centric engagement models. * Knowledge of clinical data models and REMS (Risk Evaluation and Mitigation Strategy) processes. * Experience supporting healthcare workflows and life sciences business processes. * 2 years of experience in Salesforce development. * 2 years of experience in Salesforce Health Cloud. * Experience delivering enterprise Salesforce implementations in Healthcare or Life Sciences domains. * Proven experience developing scalable and secure Salesforce applications. * Strong expertise in Apex, Lightning Web Components (LWC), Aura Components, SOQL, Salesforce APIs. * Hands-on experience with Salesforce Experience Cloud. * Experience building custom UI components and healthcare-specific workflows. * Strong understanding of Salesforce platform architecture and security model. * Experience with integration technologies including REST and SOAP web services. * Knowledge of Salesforce Flows, Process Automation, and Declarative Development. * Experience with cross-org integrations and complex data migration projects. * Strong understanding of Health Cloud data architecture and patient data management. Work Location: Pune, Maharashtra, India Availability: Full time