Job Title: Corporate Systems Manager Company: Keppel Data Centres SAP Module: SAP BASIS Roles & Responsibilities: Job Description Keppel Technology Solutions is seeking a capable and resourceful Corporate Systems Manager to manage the ongoing operations of the company’s corporate applications such as ERP system ( Microsoft Dynamics 365 Business Central (D365 BC) SaaS) and corporate web applications. This role is responsible for day-to-day administration, issue resolution, managing system enhancements, and performing version upgrades when required to ensure continuous system stability, security, and business alignment. Key Responsibilities * System Maintenance & Administration: Administer and monitor the ERP application and web applications to ensure consistent availability, performance, and data integrity. * Issue Resolution & User Support: Respond to and resolve issues reported by business users. Provide hands-on functional support and guidance across key ERP modules (e.g., Finance, Procurement, Inventory). * Change Request Implementation: Manage and implement approved change requests, including functional configuration and minor customizations. Conduct appropriate testing and deployment in compliance with IT change control processes. * System Upgrades & Patch Management: Plan, coordinate, and execute ERP application and web applications system upgrades, version updates, and cumulative patches in collaboration with vendors or Microsoft. Ensure post-upgrade testing and user acceptance are completed effectively. * Configuration & Enhancement: Continuously assess business needs and enhance system functionality to improve operational efficiency. Customize forms, reports, and workflows as needed using standard tools. * Vendor Collaboration: Liaise with external vendors and Microsoft support for issue escalation, patch advisory, or integration projects requiring third-party involvement. * Training & Documentation: Maintain clear documentation for system configurations, processes, issue logs, and resolutions. Provide training and support resources to end users to improve system adoption and reduce repetitive queries. * Compliance & Governance: Ensure application usage and upgrades comply with internal IT governance, data security policies, and audit requirements. * Continuous Improvement: Identify opportunities to streamline workflows, automate manual processes, and improve ERP reporting capabilities through D365 BC features or integration with Microsoft Power Platform tools. * Degree or Diploma in Information Systems, Computer Science, or a related discipline * 3–5 years of experience in supporting and administering Microsoft Dynamics 365 Business Central (or Navision) - Mandatory * Strong understanding of ERP processes in Finance, Procurement, and Supply Chain * Experience in implementing functional changes, supporting upgrades, and resolving production issues * Familiarity with Microsoft Power Platform (Power Automate, Power BI) is a plus * Proven ability to coordinate system upgrades, including testing and stakeholder communication * Strong problem-solving skills, documentation discipline, and ability to manage multiple requests * Excellent communication and collaboration skills to work with cross-functional teams and vendors' Work Location: Singapore, Singapore Availability: Full time

Job Title: Uni Internship Jan to July 2027 - National Billing System (NBS) 2.0 Implementation Internship Company: Synapxe SAP Module: SAP BASIS Roles & Responsibilities: This internship offers a rare opportunity to be part of a large-scale national healthcare IT implementation, working alongside Synapxe, Accenture, and healthcare stakeholders during a critical go-live phase. Each intern will be assigned a dedicated mentor and will contribute meaningfully to the programme across a defined scope. While all three interns will share a common programme context, their responsibilities are differentiated to ensure depth of learning and clear value-add to the team. The Selected Intern(s) Will Assist In Following Role 1: Testing & Quality Assurance (UAT) * Role Summary - Support structured testing activities to ensure the system meets business and technical requirements prior to go-live. * Key Responsibilities: * Assist in preparation and review of UAT test cases and scripts for billing workflows (inpatient, outpatient, community hospital) * Execute UAT and regression testing, documenting results and defects accurately * Maintain and update defect trackers and testing logs * Coordinate with functional teams and users to track defect resolution * Participate in defect triage sessions and support issue prioritisation * Assist in preparing UAT closure and sign-off documentation Role 2: Go-Live Readiness & Project Coordination * Role Summary -Support planning and coordination of go-live readiness activities for KKH and KBP. * Key Responsibilities: * Track and maintain go-live readiness checklists across functional, technical, and operational areas * Coordinate with stakeholders to consolidate readiness updates and flag risks/issues * Support preparation of training materials, briefings, and communication packs * Track dependencies such as data migration, system configuration, and change requests * Assist in coordinating go-live command centre logistics * Support preparation of governance and project reporting materials Role 3: Go-Live & Post Go-Live (Hypercare Support) * Role Summary - Support the live system rollout and stabilisation phase, working closely with end users and project teams. * Key Responsibilities: * Provide on-site user support (“elbow support”) during go-live at KKH and KBP * Assist users with system navigation and billing workflows * Log and classify issues and incidents in the tracking system * Monitor and report daily issue summaries to project leadership * Support post go-live (hypercare) activities, tracking issue resolution * Assist in documenting lessons learned and post-implementation review reports * Undergraduate currently in Year 2 or Year 3, pursuing a degree in Business Artificial Intelligence Systems, Information Systems, Computer Science, Computer Engineering, Industrial & Systems Engineering, Information Engineering & Media, or a related discipline * Strong understanding of the Software Development Life Cycle (SDLC) * Keen interest in IT project management * Detail-oriented, able to work in a fast-paced and dynamic environment, and curious about how large-scale technology programmes are delivered in the public sector * Comfortable with structured documentation, coordination tasks, and working in a multi-organisation environment * Strong analytical, problem-solving, and interpersonal skills * Possess a strong learning attitude and willingness to engage with diverse stakeholders * Adaptable, proactive, and a strong team player * Demonstrate leadership qualities with good verbal and written communication skills * Ability to multitask and work effectively as part of a multidisciplinary team * Passionate and keen to make a difference to re-imagine the future of HealthTech Interns will be required to travel to Public Healthcare Institutions (PHIs) as part of the role. Work Location: Singapore, Singapore Availability: Full time

Job Title: SAP Consultant (PM/MM/PP) - Manager/Senior Manager Company: EY SAP Module: SAP BASIS Roles & Responsibilities: As an IT advisory professional, you’ll help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you’ll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations. The Opportunity EY Advisory Services is a fast-moving, high-growth area with huge potential. We are currently seeking an SAP Plant Maintenance - Senior Manager / Manager to join our team to grow the SAP Service Management / Plant Maintenance functional capability within the EY SAP Practice, whilst taking on a lead role in current engagements, with local and international clients. This team offers variety, challenge, responsibility, and the opportunity to realize your leadership potential. Being a member of our Advisory team means you will specialize in a particular competency - Risk, Performance Improvement, or IT Risk & Assurance. Our Performance Improvement team is focused on helping clients improve operational efficiency and security, while also reducing costs and managing risk. We help clients by delivering assessment, transformation and process efficiency solutions in specialty areas like finance, supply chain, IT Advisory, customer, people and organization change, strategic direction, and program management. To address the shifting landscape of our clients' needs, EY has established a national Center of Excellence focusing in the broad topics of Enterprise Intelligence, Risk Transformation, IT Risk, and Enabling Technologies. Enabling Technologies primarily focuses on the design and optimization of Enterprise Resource Planning (ERP) packages like SAP, Oracle, and others. Our team typically works with Fortune 1000 clients across a variety of industries including, Manufacturing, Pharma, Energy/Utilities, Transportation, Telecommunications, Entertainment/Media, Oil/Gas and Consumer Goods/Retail. Your Key Responsibilities As a Manager/Senior Manager - SAP Plant Maintenance you will identify opportunities with both new and existing clients, where EY can bring value to bear through the adoption of these solutions. These are shared with all EY market facing organizations to provide consistency and common platforms with which to go to market. A willingness to travel to meet client needs is required. Project Management: Participated in large scale SAP client engagements. Consistently deliver quality client services, driving high-quality work products within the expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery. Stay abreast of current business and industry trends relevant to the client's business. Should be a self-starter with excellent verbal and written communication skills. Should be comfortable interfacing with a client on a daily basis. This role requires daily interaction with the client at many levels. * Effectively manage diverse skills and backgrounds and foster an innovative and inclusive team-oriented work environment. * Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise domain knowledge with technology skills. * Demonstrate characteristics of a forward thinker and self-starter that thrives on new challenges and adapts quickly to learning new knowledge. * Ability to lead a team of consulting and client professionals on multiple projects. * Being a leader in our EY SAP practice mentoring our team members through career coaching * A strong work ethics. * Functional proficiency with at least 5 years of full lifecycle SAP implementations and 10 years of industry and/or consulting experience in the SAP. * At least 5 years of SAP experience implementing SAP Plant Maintenance (PM), understand client requirements, provide solutions, functional specifications and configure the system accordingly. * Responsible for planning and executing SAP Implementation / Development / Optimization regarding SAP – Plant Maintenance and comfortable with leading functional teams within his/her area of expertise. * Strong PM experience and knowledge along with strong knowledge in MM/PP * Detailed knowledge of the SAP Plant maintenance master data, maintenance notifications, maintenance orders and preventive maintenance, maintenance scheduling, refurbishment process. * Ability to configure SAP PM and deliver work products/packages conforming to the client's standards & requirements * Knowledge of SAP S/4 HANA Asset Management and SAP Intelligent Asset Management - SAP AIN, SAP ASPM, SAP PAI. * Knowledge of SAP Field Service Management functionality in S/4 HANA nice to have. * Experienced in creating proposals and RFP responses for clients. What We Look For We’re interested in passionate leaders with a strong vision and a desire to stay on top of trends in the Technology Consulting space. If you have a strong passion for helping businesses achieve their IT strategy, this role is for you. * Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. * Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. * Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. * Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. Work Location: Singapore, Singapore Availability: Full time

Job Title: Manager/Senior Manager - SAP specialist Company: EY SAP Module: SAP BASIS Roles & Responsibilities: At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique EY Consulting is a fast-moving, high-growth area with huge potential. Being a member of our Consulting team means you will specialize in a particular competency - Risk, Technology Consulting, or IT Risk & Assurance. Our Technology Consulting team is focused on helping clients improve operational efficiency and security, while also reducing costs and managing risk. We help clients by delivering assessment, transformation and process efficiency solutions in specialty areas like finance, supply chain, IT Advisory, customer, people and organization change, strategic direction, and program management. To address the shifting landscape of our clients' needs, EY has established a national Center of Excellence focusing in the broad topics of Enterprise Intelligence, Risk Transformation, IT Risk, and Enabling Technologies. Enabling Technologies primarily focuses on the design and optimization of Enterprise Resource Planning (ERP) packages like SAP, Oracle, and others. Our team typically works with Fortune 1000 clients across a variety of industries including, Manufacturing, Pharma, Energy/Utilities, Transportation, Telecommunications, Entertainment/Media, Oil/Gas and Consumer Goods/Retail. Key Responsibilities: * Effectively contribute in performance improvement projects, develop analysis, engage client teams and stakeholders, and deliver high-quality work products. * Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business. * Demonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in advisory services capabilities. * Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs. * Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. * Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. * Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. * Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Work Location: Singapore, Singapore Availability: Full time

Job Title: Senior Associate/Manager - SAP Consultant - Technology Consulting Company: EY SAP Module: SAP ABAP Roles & Responsibilities: Key Responsibilities Responsibilities across typical phases of an SAP project: * Ability to write test scripts and test scenarios with co-operation of key finance business users. * Ability to obtain sign offs for Test scripts. * Ability to facilitate UAT. * Ability to identify defects and liaise with developers to resolve and re-test them. * Ability to provide 1st level support up until 1st month end close. * Enterprise structure design / Finance Master data * General Ledger * Accounts Receivable * Accounts Payable * Asset Accounting * Product Costing * Statutory reporting * Tax * Treasury * Profitability Analysis / Management Reporting * Strong cross functional understanding with PP, MM, SD. Must be able to articulate business value to the C-suite on the following quantitative and qualitative KPIs, but not limited to: * Faster Month End close * Touchless Management reporting / Expense reporting * Touchless Statutory reporting * Centralized Intercompany reconciliations * Automated allocations * Optimized Procure to Pay * Optimized Order to Cash * Advanced Product costing and variance analysis * Touchless Consolidation / Elimination * Streamlined Budgeting and Forecasting * Advanced Tax management and reporting * Efficient Treasury management and reporting * Consolidation & Elimination process and technology knowledge (eg: SAP Group reporting or others). * FP&A - Budgeting and Forecasting process and technology knowledge (eg: SAP Analytics Cloud, BPC, or others). * Account Reconciliations knowledge using Blackline, High Radius or others. * Allocations knowledge using PaPM or others. * Advanced Statutory reporting knowledge using Workiva, SAP ACR or others. * Be updated with ‘Art of possible’ technologies in Finance (eg: RPA for reconciliations, machine learning for collections, etc.). * Ability to create structure in cases of ambiguity. * Ability to lead by example. * Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. * Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. * Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. * Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Work Location: Singapore, Singapore Availability: Full time

Job Title: Manager/Senior Manager - SAP specialist Company: EY SAP Module: SAP ABAP Roles & Responsibilities: At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique EY Consulting is a fast-moving, high-growth area with huge potential. Being a member of our Consulting team means you will specialize in a particular competency - Risk, Technology Consulting, or IT Risk & Assurance. Our Technology Consulting team is focused on helping clients improve operational efficiency and security, while also reducing costs and managing risk. We help clients by delivering assessment, transformation and process efficiency solutions in specialty areas like finance, supply chain, IT Advisory, customer, people and organization change, strategic direction, and program management. To address the shifting landscape of our clients' needs, EY has established a national Center of Excellence focusing in the broad topics of Enterprise Intelligence, Risk Transformation, IT Risk, and Enabling Technologies. Enabling Technologies primarily focuses on the design and optimization of Enterprise Resource Planning (ERP) packages like SAP, Oracle, and others. Our team typically works with Fortune 1000 clients across a variety of industries including, Manufacturing, Pharma, Energy/Utilities, Transportation, Telecommunications, Entertainment/Media, Oil/Gas and Consumer Goods/Retail. Key Responsibilities: * Effectively contribute in performance improvement projects, develop analysis, engage client teams and stakeholders, and deliver high-quality work products. * Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business. * Demonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in advisory services capabilities. * Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs. * Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. * Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. * Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. * Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Work Location: Singapore, Singapore Availability: Full time

Job Title: HR Specialist (People Services & Benefits) Company: Hyundai Motor Group Innovation Center Singapore (HMGICS) SAP Module: SAP SuccessFactors Roles & Responsibilities: This position is responsible for managing the day-to-day operations and employee experiences across the employee lifecycle. The purpose is to make HR processes accurate, consistent, compliant, and easy for employees and managers to navigate. The scope of work includes support to the employee lifecycle, HR systems and data enhancement, benefits execution, compliance & process improvement, and employee experience enhancement. * Administer medical, insurance, and other employee benefits. * Handle enrolments, changes, claims/escalations, and serve as the main point of contact for employees regarding insurance and benefits-related inquiries, resolving cases accurately and professionally. * Coordinate partnerships with external vendors (e.g., insurance brokers), including renewals and service delivery, and address any issues or updates. * Conduct research on benefits options and assist HR management with recommendations to ensure competitive offerings. * Provide guidance and support regarding benefits-related policies, procedures, and statutory requirements that impact HR processes and HR systems setup and governance. * Administer benefits and payroll data in the HRIS, investigate data discrepancies, prepare benefits reports, and identify opportunities for improved employee experience and process automation. * Serve as a payroll backup, including payroll processing, CPF contributions, and relevant payroll and tax requirements, to ensure accuracy and compliance. * Maintain proper documentation, controls, approval workflows, and segregation of duties to support audit assessments and queries. * Process Employment Pass, S Pass, and other applicable work pass renewals and cancellations; ensure employee records are up to date. * Support onboarding, offboarding, and employee lifecycle updates. * Maintain accurate and up-to-date employee records in HR systems and personnel files, including transfers, compensation changes, and exits, as well as other HR-related documentation. * Support government-related applications, surveys (e.g., manpower surveys), and checks. * Support HR report preparation for audits, management reviews, and discussions. * Stay updated on local payroll regulations and ensure compliance with Singapore employment laws. * Support the HOD and C&B Lead on C&B program reviews and HR operations projects. Work Location: Singapore, Singapore Availability: Full time

Job Title: HRIS Lead (SAP SuccessFactors) Company: Frazer Jones SAP Module: SAP SuccessFactors Roles & Responsibilities: As the HRIS Leader, you will play a critical role in driving the next phase of the organisation's HR technology journey. With SAP SuccessFactors already implemented, the focus of this role will be on partnering closely with HR leaders, country HR teams and senior business stakeholders to deliver impactful HRIS initiatives, improve adoption and governance, and maximise the value of the platform across the region. Reporting into the HR leadership team, you will lead regional HRIS projects and enhance the effectiveness of existing systems and processes. You will be responsible for driving post-implementation initiatives, establishing robust data governance frameworks, developing sustainable user training programmes, and strengthening HR analytics capabilities. The role will also involve working with local stakeholders to build internal expertise, create country-level subject matter experts, and support greater standardisation and scalability across the organisation. This position requires someone who can balance strategy with execution. The successful candidate will have experience operating within large and complex organisations, influencing senior stakeholders across multiple countries, and navigating environments where systems maturity, standardisation and change management remain ongoing priorities. You will be comfortable working in a lean team structure and helping to build, stabilise and develop the HRIS function for the future. The ideal candidate will be a recognised subject matter expert in SAP SuccessFactors, with strong stakeholder management skills and the maturity to navigate a complex, multi-country environment. We are particularly interested in individuals who have owned and operated HR systems within organisations rather than consultants whose experience has primarily focused on implementation projects before moving on to the next engagement. The role is based in Singapore with a hybrid working arrangement. Work Location: Singapore, Singapore Availability: Full time

Job Title: Director, Total Rewards & HR Operations Company: SEPHORA SAP Module: SAP SuccessFactors Roles & Responsibilities: Job description: Sephora Southeast Asia and Oceania (SEAO) is recruiting a Director, Total Rewards and HR Operations to champion an efficient, data-driven, and compliant people function where our teams are supported by best-in-class processes and insights. * Co-design and lead the implementation of our total rewards and people analytics strategy in line with Sephora SEAO’s business vision. * Drive a high-performance culture through robust HR controlling, data-driven decision-making, and cost optimization. * Ensure operational excellence across HR processes, including payroll, systems, and employee lifecycle management. * Establish strong governance frameworks to ensure compliance, consistency, and risk mitigation across the region. * Manage HR systems and HR Technology to enable the business through reliable platforms, accurate data, and efficient processes. * Lead a team of five, including the Manager, Total Rewards; Manager, HR Technology; and Manager, HR Operations. * Define, structure, and continuously enhance HR policies and frameworks to ensure alignment with Sephora SEAO’s strategic objectives, as well as local regulations and global guidelines. * Drive awareness and adoption of HR policies by educating leaders, senior executives, and employees, ensuring proper and consistent implementation. * Lead HR controlling activities, including headcount tracking, people cost monitoring, and budget governance. * Develop accurate workforce and cost forecasts, partnering closely with Finance and Retail teams. * Drive data-driven decision-making by delivering insightful HR analytics and dashboards to senior leadership. * Ensure a high degree of automation and standardization, while promoting best-practice sharing between HR and Finance. * Ensure full compliance with local labor laws, internal policies, and Sephora and LVMH global standards across all HR activities. * Lead HR audits and implement robust controls to enhance data integrity, process reliability, and risk mitigation. * Identify gaps and recommend continuous improvements to strengthen governance frameworks. * Lead and develop the HR Operations team while overseeing end-to-end HR operations, including payroll, employee lifecycle management, and HR systems, to ensure accuracy, efficiency, and a seamless employee experience. * Oversee HRIT to ensure smooth operations and timely functionality updates as needed. * Lead the internationalization and transformation of the HR Operations function within Sephora, ensuring scalability and standardization. Leverage digital tools and automation to modernize HR operations. * Continuously review and enhance HR operational processes to improve efficiency, reduce manual work, strengthen controls, and elevate service delivery. * Establish and monitor HR delivery standards (SLAs), ensuring high-quality support to employees and stakeholders. Stakeholder leadership and collaboration * Proven stakeholder management skills, with the ability to navigate a matrix organization and partner effectively with global and regional teams. * Strong influencing skills, with the confidence to engage, advise, and align stakeholders at all levels of the business. * A relationship-driven approach, with the ability to build trust and credibility across diverse teams and functions. * Self-motivated and able to work independently while managing multiple priorities in a fast-paced environment. * Analytical, organized, and comfortable translating data and insights into clear recommendations. * Energized by operational change, with the ability to share insights, influence others, and drive continuous improvement. * Passionate about helping cultivate an engaging, inclusive, and high-performing work culture at a leading global employer. * Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work Location: Singapore, Singapore Availability: Full time

Job Title: Head, Salesforce Company: foodpanda SAP Module: SAP SuccessFactors Roles & Responsibilities: Job Description Get to Know the Team The Digital Sales and Operations team is the engine behind foodpanda's commercial performance. We design and run the systems, processes, and tools that empower our sales organisation to operate at scale across markets, verticals, and functions. If it touches how we sell, we're involved. Get to Know the Role As the Salesforce Head, you will own the strategic vision, platform architecture, and global execution of our Salesforce ecosystem across 16 international markets in the EU, Turkey, and APAC. You will lead a multidisciplinary organisation spanning development, administration, architecture, and business analysis, structured across workstreams and delivered through a blend of individual contributors and team leads. Reporting to the Regional Director of Digital Sales, you will be accountable for the performance and results of the wider Salesforce function - not just day-to-day delivery, but the operating model, prioritisation framework, and long-term capability of the team. You will set the roadmap for high-impact data products that generate competitive intelligence and drive efficiency in vendor acquisition, and you will be responsible for how the function invests its capacity: sequencing competing demands, resolving conflicting market priorities, and defending the roadmap against reactive pressure. You will be the connective tissue between business and technology - translating commercial strategy into system solutions, arbitrating between stakeholders with competing KPIs and objectives, and earning trust from market operations teams all the way up to regional leadership. This is a senior people-management and functional-ownership role: you will build and develop leaders, shape how the team operates, and own outcomes that extend well beyond any single team. * Own and evolve the operating model for the Salesforce function across 16 markets: defining team structure, workstream ownership, prioritisation frameworks, and standards of delivery. * Set and drive the long-term Salesforce product and platform strategy, translating regional commercial goals into a multi-quarter roadmap while defining short-term priorities for your teams. * Lead, mentor, and develop a multidisciplinary team, including growing and coaching team leads / senior ICs, building succession, and raising the leadership and delivery capability of the function. * Manage capacity and bandwidth deliberately - balancing demand across 16 markets, resolving conflicting KPIs and competing stakeholder priorities, and making transparent trade-off decisions on what the team does and does not take on. * Navigate ambiguity, dependencies, and pushback - proactively managing cross-team dependencies, aligning stakeholders who disagree, and holding the line on scope, sequencing, and technical standards when challenged. * Partner with product, commercial, and operational leadership to ensure Salesforce products and processes are commercially suitable and drive measurable business impact. * Own automation products and tooling, implement Standard Operating Procedures (SOPs) for consistency, and lead process-design initiatives that scale across markets. * Drive adoption at scale across 16 markets, influencing behaviour change in organisations you do not directly control. * Ensure platform stability, performance, and compliance through proactive monitoring, leading Root Cause Analysis and embedding preventive measures to avoid recurrence. * Stay hands-on where it matters: steering solution frameworks, reviewing architecture, and sponsoring proof-of-concepts on new technologies related to or integrating with Salesforce. * 10–12 years of overall experience, of which 6–8 years leading teams - including managing and developing people (and ideally other team leads / managers), with clear accountability for team performance and results. * Demonstrated experience owning a function or platform end-to-end - setting vision and strategy, not only executing against someone else's roadmap. * Deep Salesforce experience across platform architecture, customization, and integration, with a track record of delivering complex, multi-stakeholder programmes across markets or business units. * Hands-on Salesforce credibility as a power user, configurator, or administrator, with the ability to translate commercial requirements into system design and to challenge technical teams with authority. * Proven stakeholder management at senior level - influencing across functions and up to leadership, arbitrating between conflicting priorities and KPIs, managing pushback, and building alignment in a multi-market, multi-stakeholder environment. * Demonstrated capacity and dependency management - prioritising across competing demands, protecting team bandwidth, and making defensible trade-offs under ambiguity. * Experience defining and running requirements workshops, writing user stories and acceptance criteria for CRM/SaaS implementations, and working alongside product managers and engineers. * Excellent ability to translate technical concepts for non-technical stakeholders - and business context for technical teams - with the goal of accelerating decision-making * Highly organised, comfortable managing multiple concurrent workstreams in a fast-moving, often ambiguous environment. * Fluent in English, written and spoken; familiarity with JIRA or similar tools is a plus. Work Location: Singapore, Singapore Availability: Full time