Job Title: Senior Applications Engineer, GTM Systems Company: HackerOne Job Category: Salesforce Roles & Responsibilities: HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations. WorkMode: In Office (Pune) Shift: UK Shift As part of HackerOne’s Enterprise Data & AI team, the Senior Applications Engineer, GTM Systems will play a critical role in designing, building, and optimizing the systems that power how our Go-To-Market (GTM) teams operate. You’ll focus on hands-on development and integration across our Salesforce ecosystem and connected applications, enabling data-driven decisions and operational excellence. In this role, you’ll apply an AI-First mindset to automate workflows, simplify complexity, and scale revenue processes that empower our global Sales, Marketing, and Customer Success teams. You will collaborate closely with system owners and stakeholders across RevOps, Finance, and Marketing to deliver high-quality, sustainable solutions that make HackerOne’s GTM engine faster, smarter, and more resilient. As we open our new office in Pune, India, we're excited to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design; remote options are not available. As a fully integrated part of HackerOne's global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together, and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership. What You Will Do -------------------- Success in this role will be achieved by delivering on the responsibilities below, aligned with HackerOne’s Talent Principles — AI-First, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving: * Lead the end-to-end design and delivery of scalable, secure, and intelligent enterprise systems that support HackerOne’s transformation into an AI-first organization. * Develop, configure, and maintain Salesforce Sales Cloud, CPQ, CLM, and other Enterprise, GTM, and Security applications to drive business efficiency and scalability. * Partner across business and engineering teams to identify high-leverage opportunities for automation, integration, and system modernization. * Drive the architecture and execution of platform-level capabilities, leveraging AI and modern tooling to reduce manual effort, improve decision-making, and increase system resilience. * Provide technical leadership to internal engineers and external development partners, ensuring design quality, operational excellence, and long-term maintainability. * Shape and contribute to our incident and on-call response strategy, playbooks, and processes, focusing on building systems that fail gracefully and recover quickly. * Act as a multiplier to mentor other engineers, advocate for technical excellence, and promote a culture of innovation, curiosity, and continuous improvement. * Champion effective change management and enablement, ensuring systems are not only launched, but adopted, understood, and evolved. * 0-3 years of experience in an Engineering, Science, Systems, or similar role w/ proven track record of leading the design, development, and deployment of AI-First Enterprise Systems. * Extensive hands-on experience designing, building, configuring, integrating, and maintaining AI-first enterprise systems, including Salesforce, Workday, Slack, Atlassian, Ironclad, Luminance, Box, Monday, Jira and more. * Experience working with SSO protocols (e.g., SAML, OIDC, SCIM), enterprise identity tools (e.g., Okta), and MDM platforms in a fast-paced environment. * Experience developing integrations and automations using tools like Workato. * Experience with Salesforce Sales Cloud, CPQ, Stigg, Salesloft, and data enrichment platforms (e.g., Clay, ZoomInfo, etc.). * Passion for working backwards from the Customer and empathy for business stakeholders. * Proven track record of having substantial impact across the company, demonstrating your ability to drive positive change, and achieve significant results. * Thrive on solving ambiguous problem statements in an early-stage environment. * Excellent communication skills, and can present data-driven narratives in verbal, presentation, and written formats. We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR). For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position. Work Location: Pune, India Availability: Full time

Job Title: Applications Engineer, GTM Systems Company: HackerOne Job Category: Salesforce Roles & Responsibilities: HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations. Application Engineer, GTM Systems Location: Pune, India Working model : In-office Working time : UK shift As part of HackerOne's Go-to-Market Operations team , the Application Engineer, GTM Systems will help design, build, and support the systems that power how our Go-to-Market (GTM) teams operate. You'll focus on hands-on development and integration across our Salesforce ecosystem and connected applications, enabling our Sales, Marketing, and Customer Success teams to work more efficiently. In this role, you'll apply an AI-Native mindset to automate workflows and simplify complexity in our revenue processes. You will collaborate with system owners and stakeholders across RevOps, Finance, and Marketing to deliver reliable solutions that keep our GTM engine running. Your day-to-day work centers on building, configuring, troubleshooting, and improving the systems our teams depend on. As we open our new office in Pune, India, we're excited to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design; remote options are not available. As a fully integrated part of HackerOne's global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together, and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership. What You Will Do Success in this role will be achieved by delivering on the responsibilities below, aligned with HackerOne's Talent Principles — AI-Native, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving: * Develop and maintain Salesforce applications – Configure and support Salesforce Sales Cloud, Salesforce CPQ, and related GTM applications. Execute technical builds that solve defined business problems and maintain system reliability and data integrity. * Build and support integrations – Develop integrations across systems like Luminance, Slack, Marketo, 6sense, and data enrichment tools using APIs and automation platforms such as Workato. Troubleshoot integration issues and resolve data flow problems with minimal escalation. * Identify and implement automation opportunities – Work with GTM and business stakeholders to find ways to reduce manual work and improve accuracy through process automation and AI-enabled insights. Stay current on relevant Salesforce, automation, and AI trends, and share wins and learnings with peers. * Manage system changes with stability in mind – Adapt to changing business priorities while maintaining system stability and data integrity. Communicate blockers early and escalate only highly complex or ambiguous issues. * Troubleshoot and document solutions – Perform root-cause analysis on system issues, create documentation and playbooks for sustainable support, and help peers understand how to avoid or resolve common problems. * Collaborate on requirements and delivery – Work with cross-functional teams to understand business requirements, translate them into technical designs, and deliver solutions within defined scope and timelines. * Support testing, deployment, and release cycles – Participate in testing validation, manage deployments, and ensure changes are properly documented and communicated to stakeholders. * 0 years of experience in Salesforce or GTM systems engineering, administration, or development roles. * Hands-on experience with Salesforce Sales Cloud, Salesforce CPQ, and platform automation (Flows, Apex, SOQL, Workato, or equivalent). * Experience building and maintaining GTM system integrations across tools such as Luminance, Slack, Marketo, 6sense, or data enrichment platforms. * Strong understanding of data models and APIs in the context of sales, marketing, and customer success processes. We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR). For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position. Work Location: Pune Division, Maharashtra, India Availability: Full time

Job Title: Salesforce Omnistudio Developer Company: Cognizant Job Category: Salesforce Roles & Responsibilities: Cognizant is Hiring - Salesforce Omnistudio Developers & Lead Developers! Please Find The Job Description Below Experience: 2-3 years Job Summary We are seeking a skilled Salesforce OmniStudio Developer to design, develop, and implement industry-specific digital solutions on the Salesforce platform using OmniStudio components. The ideal candidate should have hands-on experience in building guided user experiences, business process automation, and system integrations using OmniStudio tools. Key Responsibilities * Design and develop solutions using Salesforce OmniStudio components including OmniScripts, FlexCards, Integration Procedures, and DataRaptors. * Configure and customize Salesforce applications based on business requirements. * Develop Lightning Web Components (LWC), Apex classes, Triggers, and custom Salesforce solutions. * Build scalable and reusable OmniStudio components for customer-facing and internal applications. * Integrate Salesforce with external applications using REST/SOAP APIs. * Collaborate with business stakeholders, architects, and cross-functional teams to deliver high-quality solutions. * Perform unit testing, debugging, and deployment activities. * Optimize application performance and ensure adherence to Salesforce best practices. * Participate in Agile ceremonies and support production releases. * Strong Salesforce development skills in: Work Location: Hyderabad, Telangana, India Availability: Full time

Job Title: Lead I -Sr SFDC Developer Company: UST Job Category: Salesforce Roles & Responsibilities: Role Description Sr Salesforce Developer Experience Range: 3 years * ETL Tools & Data Migration * Experience in Middle Market & Enterprise CRM Projects * Mentoring Junior Developers * Pre-sales/Solution Design Experience * Training & Documentation Preparation * Release Management & Deployment Activities * Salesforce Best Practices and Code Reviews Job Responsibilities * Gather and analyze business, functional, and technical requirements. * Design, configure, customize, test, and deploy Salesforce solutions. * Develop scalable solutions using Apex, LWC, SOQL, and Salesforce platform capabilities. * Integrate Salesforce with external systems using REST/SOAP APIs. * Participate in Agile/Scrum development activities. * Perform code reviews and ensure adherence to development standards. * Mentor junior and mid-level developers. * Support production issues, enhancements, and troubleshooting activities. * Collaborate with business stakeholders and client technical teams throughout the project lifecycle. * Contribute to project planning, estimation, documentation, and pre-sales activities. Work Location: Chennai, Tamil Nadu, India Availability: Full time

Job Title: Business Application Associate Company: Moody's Corporation Job Category: Salesforce Roles & Responsibilities: If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. * 1-2 years of experience in commercial systems, operations, business application support, or a related environment & working knowledge of Salesforce configuration, pricing workflows, data governance, and business application administration * Advanced Microsoft Excel skills, including formulas, pivot tables, reconciliations, and validation of system or AI-generated outputs * Strong analytical and problem-solving skills, with the judgment to determine when automation or AI is appropriate and when human review is required. Clear communication and stakeholder management skills, with the ability to explain system and process changes to technical and non-technical partners * Ability to collaborate effectively across Commercial, Relationship Management, Billing, Legal, Compliance, Operations, Finance, Risk, and Technology teams in a global virtual environment * Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use * Experience with Microsoft Power Automate or a similar low-code platform and familiarity with AI-enabled pricing, billing, fee management, or document solutions are preferred Responsibilities * Manage and enhance pricing applications while advancing responsible AI-enabled workflows across commercial fee management processes and support pricing, fee, and rating-related business applications to ensure reliable day-to-day operation and accurate commercial data * Identify manual, rules-based, and judgment-intensive workflows that can be improved through automation, AI-assisted guidance, or intelligent agents * Configure and maintain Salesforce pricing modules, including validations, exception handling, data governance, and AI-assisted workflow enhancements * Partner with Technology teams to design and implement solutions for fee validation, contract term interpretation, pricing change impact assessment, and related use cases. Validate annual pricing updates and system changes through structured testing, reconciliation, and review of spreadsheets used to implement billing fees and fee descriptions * Maintain procedures, process flows, templates, and control documentation to support consistent, auditable, and AI-augmented execution models * Support regulatory, audit, and internal reporting by maintaining data integrity, confidentiality, traceability, and readiness across pricing and fee processes * Coordinate with Commercial, Relationship Management, Billing, Legal, Compliance, Operations, Finance, Risk, and Technology stakeholders to resolve issues, standardize processes, and implement practical solutions About The Team Our Commercial Group – Business Application Management team supports the applications, controls, and processes that enable commercial pricing and fee management. By joining the team, you will collaborate with partners across the business to improve application performance, strengthen process consistency, and responsibly expand the use of AI-assisted and agent-driven solutions in a regulated environment Work Location: Gurugram, Haryana, India Availability: Full time

Job Title: Senior Applications Engineer, GTM Systems Company: HackerOne Job Category: Salesforce Roles & Responsibilities: HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations. Senior Applications Engineer, GTM Systems Location: Pune, India WorkMode: In Office (Pune) Shift: UK Shift Position Summary As part of HackerOne’s Enterprise Data & AI team, the Senior Applications Engineer, GTM Systems will play a critical role in designing, building, and optimizing the systems that power how our Go-To-Market (GTM) teams operate. You’ll focus on hands-on development and integration across our Salesforce ecosystem and connected applications, enabling data-driven decisions and operational excellence. In this role, you’ll apply an AI-First mindset to automate workflows, simplify complexity, and scale revenue processes that empower our global Sales, Marketing, and Customer Success teams. You will collaborate closely with system owners and stakeholders across RevOps, Finance, and Marketing to deliver high-quality, sustainable solutions that make HackerOne’s GTM engine faster, smarter, and more resilient. As we open our new office in Pune, India, we're excited to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design; remote options are not available. As a fully integrated part of HackerOne's global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together, and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership. What You Will Do Success in this role will be achieved by delivering on the responsibilities below, aligned with HackerOne’s Talent Principles — AI-First, Change Agility, Data-Driven Decision Making, and First Principles Problem Solving: * Lead the end-to-end design and delivery of scalable, secure, and intelligent enterprise systems that support HackerOne’s transformation into an AI-first organization. * Develop, configure, and maintain Salesforce Sales Cloud, CPQ, CLM, and other Enterprise, GTM, and Security applications to drive business efficiency and scalability. * Partner across business and engineering teams to identify high-leverage opportunities for automation, integration, and system modernization. * Drive the architecture and execution of platform-level capabilities, leveraging AI and modern tooling to reduce manual effort, improve decision-making, and increase system resilience. * Provide technical leadership to internal engineers and external development partners, ensuring design quality, operational excellence, and long-term maintainability. * Shape and contribute to our incident and on-call response strategy, playbooks, and processes, focusing on building systems that fail gracefully and recover quickly. * Act as a multiplier to mentor other engineers, advocate for technical excellence, and promote a culture of innovation, curiosity, and continuous improvement. * Champion effective change management and enablement, ensuring systems are not only launched, but adopted, understood, and evolved. * 0-3 years of experience in an Engineering, Science, Systems, or similar role w/ proven track record of leading the design, development, and deployment of AI-First Enterprise Systems. * Extensive hands-on experience designing, building, configuring, integrating, and maintaining AI-first enterprise systems, including Salesforce, Workday, Slack, Atlassian, Ironclad, Luminance, Box, Monday, Jira and more. * Experience working with SSO protocols (e.g., SAML, OIDC, SCIM), enterprise identity tools (e.g., Okta), and MDM platforms in a fast-paced environment. * Experience developing integrations and automations using tools like Workato. * Experience with Salesforce Sales Cloud, CPQ, Stigg, Salesloft, and data enrichment platforms (e.g., Clay, ZoomInfo, etc.). * Passion for working backwards from the Customer and empathy for business stakeholders. * Proven track record of having substantial impact across the company, demonstrating your ability to drive positive change, and achieve significant results. * Thrive on solving ambiguous problem statements in an early-stage environment. * Excellent communication skills, and can present data-driven narratives in verbal, presentation, and written formats. We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR). For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position. Work Location: Pune Division, Maharashtra, India Availability: Full time

Job Title: Account Executive - Mulesoft Company: Salesforce Job Category: Salesforce Roles & Responsibilities: Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. MuleSoft is building a new category of software to uniquely solve this massive challenge, with our industry-leading integration platform and a profound focus on customer success for over 1,200 enterprises across the globe. This is not your standard tactical role selling a piece of software. You will be a key member of a close-knit, cross-functional team that is responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle. In this role, you will be challenged as a salesperson to grow personally and professionally: The majority of leaders in our Field organisation come through internal promotions, and you’ll be surrounded by some of the most thoughtful people in the world who will push you and support you to do the best work of your career. * Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following year * Partner with our global Sales Enablement team, who will guide you through onboarding and development programs that ensure your success, and become an expert in Data Foundation messaging, our sales approach, and our products and services * Create a plan for your own territory long-term, building demand and working on existing and newly created opportunities Be surrounded by a team of fiercely motivated individuals who are committed to delivering extraordinary customer outcomes * Minimum 6+ Yrs relevant to middleware/integration/technology sales experience, and 2 years of experience in Solution sales within the Software industry * Cumulative experiences that demonstrate your success in leading complex and commercially significant sales to IT and business leaders, including experience driving large complex deals, $500K+ * Strong domain expertise in the Named accounts (including manufacturing industries) in North-India * Strong focus on delivering customer success with a consultative, outcome-based sales approach; value speaking directly and honestly with others’ best interests at heart (we use radical candor); a highly collaborative standout colleague with company-first mentality, meaning we leave our egos at the door and support each other to get results and win together ("be a good human" is a core value) Work Location: Gurgaon, India Availability: Full time

Job Title: Sr Salesforce Developer Company: The Economist Job Category: Salesforce Roles & Responsibilities: + Proactively interact with stakeholders to understand business requirements and subsequently translate them into highly technical specifications and architectural designs; + Manage delivery of functional and technical solutions and system integrations,including testing strategy and execution; + Ensure proposed technical solutions runs with efficiency and meets Salesforce coding best practices and code coverage to be at 90%+; + Manage existing and build new integrations between Salesforce and other applications; + Perform and execute functional testing; + Work with business colleagues to agree and gain user acceptance; + Create and keep Salesforce-related technical documents and training materials up-to-date; + Keep up-to-date with new Salesforce releases and promptly identify features which could add value to the Economists Salesforce users and those which will impact existing processes and require urgent attention as required; + Perform administrative tasks such as creating or updating fields, page layouts, flows,reports and dashboards and managing data using data loader or other tools. + Experience working in a product-led development environment, with a focus onquality and velocity to deliver our roadmap. + Champion the continued evolving security practices of the platform. + Provide technical leadership to our Salesforce team in India. The Ideal Skills For This Role Are + At least having Salesforce Application Architect, Salesforce System Architect, and Platform Developer II certifications. + 5+ years of hands-on Salesforce development experience in APEX and LWC. + Extensive experience with Sales, Service and Experience Clouds. + Experience in designing data models that are able to support LDV scenarios. + Experience in building custom APIs within Salesforce. + Extensive experience with different Salesforce Integration capabilities. + Deep understanding on various integration patterns and has the right experience to recommend the best approach for the given scenario. + Experience in designing and optimising complex SOQL and SOSL queries. + Experience in creating custom Lightning Web Components (LWC). + Experience in structuring code using APEX Enterprise Design Pattern. + Point-and-click development within a Lightning environment. + Analysis and design through to successful implementation of Salesforce.com,including experience with Salesforce.com developer toolkit, including Apex Classes,Controllers, Triggers, Batch jobs, Queueable; + Ability to manage code coverage within the governance limit. + Ability to provide application users with technical and functional support. + A good understanding of the Salesforce data model, alongside designing future object definitions and relationships. + Exposure to Agile development methodologies and JIRA as a project management application. + Excellent teamwork with both clients and colleagues. + Comfortable working with AI tools to accelerate development Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. Work Location: Bengaluru, Karnataka, India Availability: Full time

Job Title: Salesforce Developer Company: SPAN India Job Category: Salesforce Roles & Responsibilities: The Role We are looking for a Salesforce Developer to build and own the automation, data model, and custom functionality behind SPAN's commercial operations. This is a hands-on build seat: you will design and ship record-triggered and screen Flows, model custom objects and relationships, write Apex and Lightning Web Components where a declarative approach won't scale, and deploy your work across sandboxes to production with change-management rigor. You will work directly with Sales, Operations, Finance, and Supply Chain stakeholders to turn business processes into scalable Salesforce solutions. This role supports all channels of the SPAN commercial team, including our CPQ/quoting pipeline, Lead Pass routing, installer and builder portals, and the order-to-fulfillment integration. Responsibilities * Design and build Salesforce automation end to end, primarily in Flow (record-triggered before/after-save, screen flows, subflows, invocable actions), with bulk-safe, recursion-aware design. * Model and maintain custom schema: custom objects, junction objects, master-detail and lookup relationships, record types, and validation rules. * Write Apex (triggers, controllers, test classes) and build Lightning Web Components when declarative tools can't meet the requirement, with proper test coverage. * Gather requirements from cross-functional stakeholders, author design specs and release documentation, and translate business process into documented, scalable solutions. * Own deployments across multiple sandboxes to production using Gearset, following SPAN's change-management and release-documentation conventions. * Maintain and extend the security model: permission sets, field-level security, profiles, and sharing. * Support and enhance the core commercial surfaces: CPQ/quoting, Lead Pass, installer/builder Experience Cloud portals, and the Salesforce side of the order/fulfillment integration. * Use AI to work with greater leverage, both to increase your own delivery velocity (e.g., AI coding assistants to ship Apex/LWC faster) and to build AI-enabled solutions (Agentforce, Einstein, prompt-driven automation) that streamline Sales and Sales Operations processes. Work Location: Bengaluru, Karnataka, India Availability: Full time

Job Title: Digital CX Tech Specialist Company: LSEG Job Category: Salesforce Roles & Responsibilities: About The Role The Digital CX Technology Analyst prepares and manages the data, systems and processes that power our digital customer success strategy. The role identifies, collects and prepares data, primarily from Snowflake, and enables its effective use across Gainsight CS, Gainsight PX and Journey Orchestrator. Working closely with functional leaders, the analyst supports projects spanning planning, reporting, goal setting, customer health, business process optimisation and the operational metrics required to scale Customer Success. The role owns platform data integrity, helps design business rules that analyse customer data and trigger digital customer success actions, and contributes to a scalable customer lifecycle from onboarding through renewal. This is a cross-functional role partnering with Customer Success Operations, Sales Operations, Corporate Technology Data Enablement and Sales Technology, Marketing, Product, Support, Sales Strategy and Execution, and other teams to ensure technology initiatives are prioritised against Customer Success objectives. It combines solution design with hands-on work across backend data systems and customer-facing journey orchestration, and provides development towards a solution architecture career path. Key Responsibilities * Develop and maintain the roadmap of systems, tools and data capabilities needed to support Customer Success, including resource planning, project management, customer health tracking and operational business metrics. * Identify opportunities to improve Customer Success effectiveness, efficiency, scalability and financial performance, and translate those opportunities into practical technology and process improvements. * Own platform data integrity and coordinate the sources, metrics, frequency and level of data required for digital customer success use cases. * Identify, extract, transform and prepare data, primarily from Snowflake, so it can be used effectively within Gainsight CS, Gainsight PX and Journey Orchestrator. * Configure and deploy Gainsight and Salesforce capabilities for internal users, including system configuration, integrations, reports, dashboards, workflows and business rules. * Design and manage rules that analyse customer data and trigger scalable digital programmes across the customer lifecycle, from onboarding through adoption, health management and renewal. * Partner with Sales Operations and Customer Success Operations to establish and maintain role-based metrics and insights, including customer health indicators, renewal performance, territory and account planning, organisational performance, customer lifecycle measures and Voice of Customer feedback. * Enable colleagues to use customer data effectively within Gainsight, particularly through Journey Orchestrator, and prepare Customer Success teams for new processes, tools and functionality. * Coordinate delivery of Customer Success enablement programmes, tools and processes, clearly communicating priorities, activities, dependencies and outcomes to stakeholders. * Establish practical processes that help CSMs work effectively with cross-functional teams, including onboarding plans that bring new CSMs up to speed efficiently. * Translate data into scalable customer journeys and product messaging, balancing technical design, customer experience and operational requirements. * Structure data and solutions in an efficient, lean and cost-conscious way so digital journeys can scale across Data & Analytics and Risk Intelligence product suites. * Recommend and support adoption of best practices and standardised procedures that improve consistency and reduce manual effort. * Provide second-line platform support and coordinate issue resolution with Gainsight Support, the Gainsight Technical Account Manager and Corporate Technology partners. * Manage multiple strategic and operational projects in a fast-paced environment, adapting priorities as business needs evolve and supporting the team’s ambition to operate natively with AI. Working at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Work Location: Bengaluru, Karnataka, India Availability: Full time