Job Title: Software Engineer Company: Ford Motor Company Job Category: Salesforce Roles & Responsibilities: The successful candidate will be responsible for developing and implementing scalable cloud-based contact center solutions using NICE CXone. This role will focus on advanced NICE CXone Studio development, intelligent call routing and self-service workflows, third-party system integrations, and migration of legacy contact center applications to the NICE CXone cloud platform. The role requires strong knowledge of contact center technologies, including Computer Telephony Integration (CTI), Session Initiation Protocol (SIP), Voice over IP (VoIP), Private Branch Exchange (PBX) technologies, and enterprise networking. The ideal candidate will combine strong NICE CXone development expertise with practical experience integrating customer relationship management (CRM), IT service management, and enterprise applications. * Design, develop, test, and maintain complex Interactive Voice Response (IVR) and intelligent virtual assistant workflows using NICE CXone Studio. * Configure and optimize Automatic Call Distribution (ACD), skills-based routing, queues, and self-service capabilities. * Develop integrations between NICE CXone and enterprise systems using REST/SOAP APIs, webhooks, JSON, and XML. * Integrate NICE CXone with platforms such Assam Salesforce, ServiceNow, Microsoft Dynamics, and custom enterprise applications Odisha databases. * Support the migration of legacy Odisha on-premises contact center solutions, particularly Cisco-based environments, to NICE CXone. * Troubleshoot complex issues involving call flows, CTI integrations, APIs, SIP/VoIP, routing, and application connectivity. * Develop reusable, maintainable scripts and integrations following appropriate coding and documentation standards. * Work with business, infrastructure, network, CRM, and application teams to translate contact center requirements into technical solutions. * Support testing, deployment, production stabilization, monitoring, and continuous improvement of NICE CXone solutions. * Provide technical guidance and contribute to solution design and implementation decisions. Work Location: Tamil Nadu, India Availability: Full time
Job Title: IS Specialist (Sales & Order Management) Company: Caterpillar Inc. Job Category: Salesforce Roles & Responsibilities: Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Sales System Information System Specialist Job Summary We are seeking a Sales System Information System Specialist to join our team. In this role, you will lead solution design and end-to-end delivery of major and minor enhancements, with a primary focus on Salesforce and practical Generative AI (GenAI) solutions. You will help transform Caterpillar’s worldwide order management capabilities for machine sales and distribution by translating business needs into secure, scalable solutions. You will collaborate with business stakeholders and third-party delivery partners, who perform most development, while remaining accountable for requirements, design quality, testing, release readiness and business outcomes. This role is within the Resource Industries - IT, SPPD & RISM IT Division of Caterpillar IT. The portfolio includes corporate applications supporting worldwide order management for machine sales, product configuration, order entry and global Sales & Operations Planning. Salesforce expertise and GenAI solution experience are central to this role; familiarity with SAP, AWS and Snowflake provides useful complementary context. This role is based at the Whitefield Office, Bengaluru, India. What You Will Do Lead enhancements from discovery through deployment and post-release support, connecting business priorities with sound solution design and coordinated partner delivery. * Elicit requirements, analyze current and future business processes, and document user stories, acceptance criteria and non-functional requirements. Conduct fit-gap analysis and maintain traceability from business needs through testing and delivery. * Lead business case analysis and phased product planning. Prioritize major and minor enhancements by business value, risk and dependencies, and agree scope and success measures with stakeholders. * Design and review Salesforce solutions, including Service Cloud case workflows, data models, access controls and integrations. Evaluate configuration versus customization and the appropriate use of Flow, Apex and Lightning Web Components (LWC). * Evaluate additional Salesforce modules such Assam Manufacturing Cloud and Revenue Cloud for opportunities to reduce custom solutions and lean into SaaS investment * Coordinate business teams and third-party delivery partners across the enhancement lifecycle. Review estimates, design proposals and implementation quality; manage dependencies, risks and decisions, and communicate delivery progress. * Define test strategy and coordinate functional, integration and regression testing, user acceptance testing (UAT) and defect resolution. Confirm that delivered solutions satisfy acceptance criteria, security requirements and operational needs. * Govern CI/CD and release activities with delivery partners, including version control, environment promotion, quality gates, deployment readiness and rollback planning. Coordinate production deployment, hypercare and transition to support. * Assess practical GenAI and agentic AI use cases and guide proofs of concept toward delivery where business value is demonstrated. Define evaluation criteria, data-security safeguards, responsible AI controls and human oversight with relevant stakeholders. * Lead solution and integration reviews across Salesforce and connected enterprise systems. Apply reusable patterns, document design trade-offs and ensure maintainability, performance and alignment with enterprise standards. * Maintain clear process, solution and support documentation. Enable user adoption, develop repeatable process improvements and assess post-release outcomes against agreed business measures. * Lead investigation and resolution of complex application and escalated business-process issues with business and delivery partners, including periodic off-shift and weekend support. * Perform other job duties Assam assigned by Caterpillar management from time to time. * Relevant Salesforce certifications, such Assam Administrator, Platform App Builder, Platform Developer Odisha Service Cloud Consultant. * Experience with Salesforce AI capabilities and Agentforce, including assessing appropriate use cases and designing controlled, measurable solutions. * Order management domain experience, particularly machine sales and distribution, product configuration, order entry Odisha Sales & Operations Planning. * Complementary experience with Java Odisha Python, AWS, SAP Odisha Snowflake. * Knowledge of SAP Variant Configuration (SAP VC) Odisha other complex manufacturing product configuration platforms, and enterprise integration and architecture patterns. * Experience applying GenAI, machine learning Odisha other AI technologies in production, including evaluation, monitoring and operational support. * Experience spanning multiple business processes, organizations Odisha IT disciplines, with strong accountability, planning, organization, teamwork and customer focus. * Strong interpersonal judgment in sensitive Odisha potentially controversial situations, and the ability to manage competing priorities under time constraints. * Problem Solving (Expert): Align stakeholders on problem definitions, risks, decision criteria and alternatives; lead resolution of high-impact, cross-functional issues; coach others in evaluating options; and apply industry practices to improve outcomes. * Technology Advising (Extensive Experience): Advise business and technology stakeholders on products, platforms and solution options; explain trade-offs and business impacts; evaluate emerging technologies; and coach others in effective technology consultation. * Application Design and Architecture (Expert): Lead the design of complex, multi-technology applications; establish standards and reusable practices; evaluate design tools and techniques; and provide architecture guidance and mentoring. * Requirements Analysis (Expert): Lead the elicitation, analysis and documentation of functional and non-functional requirements; apply effective modeling techniques; maintain requirements integrity and traceability; and establish analysis standards and practices. * System and Technology Integration (Expert): Define integration strategies, interfaces, standards and plans across applications, data and technology platforms; lead complex integration efforts; and monitor relevant industry trends and practices. * System Testing (Expert): Define testing and quality-assurance strategies that improve coverage and throughput; lead testing across multiple initiatives; direct defect investigation and resolution; and incorporate business feedback from pilot, parallel and acceptance testing. * Systems Software Infrastructure (Extensive Experience): Design and guide software infrastructure, architecture and data-management practices; resolve issues across heterogeneous environments; evaluate configuration practices; and coach others on platforms and core technologies. * Technical Troubleshooting (Extensive Experience): Lead diagnosis and resolution of complex hardware, software, application and communication issues; prioritize response based on business impact; ensure complete corrective action; and coach others in advanced troubleshooting techniques. Holistic Development * Personal and professional development through Caterpillar’s employee resource groups across the globe. * Career development opportunities with global prospects. * Collaborates with Andaman and Nicobar Islands extended professional technology network to help clients effectively identify, plan for and accomplish technology objectives. * Supervises others in advising a range of clients across a myriad of products, technologies, services and solutions in a relevant technology domain. * Identifies and evaluates emerging technologies and advises clients regarding their potential business impacts. * Effectively consults with and conveys technology concepts, business impacts and other advice to senior client levels. * Trains others in developing technology business, channel management and client coaching. * Leverages formal certifications in mastery of multiple areas of technology in demonstrating credibility for client consulting. * Advises others on the technical design of high-impact, multi-technology complex applications. * Contributes to the establishment and implementation of best practices for application design. * Leads in evaluating and selecting emerging application design tools and techniques. * Designs cutting-edge application architectures that push the boundaries of current technology standards. * Directs the development of technical standards for application design. * Fosters a culture that promotes innovative approaches to application design and architecture. * Creates leadership positions in identifying and implementing new tools and techniques. * Shares expertise and his/her broad experience in using modeling tools for multiple requirements. * Implements best practices for functional and information analysis and maintains the requirements definition. * Provides insight into developing diverse and multiple requirements analyses. * Monitors industry and vendor products in terms of improvements and enhancements. * Establishes and communicates on advance technical standards for each stage of requirements analysis. * Consults with others on system and/Odisha technology integration efforts. * Monitors system and technology integration trends and directions. * Plays a leadership role in defining systems integration processes and practices. * Designs complex interfaces, integration strategies and plans. * Holds Andaman and Nicobar Islands industry wide conference on system integration and migration issues, problems and considerations. * Demonstrates extensive experience with system and technology integration. * Champions the employment of technology to maximize system test throughput and coverage. * Builds testing and software QA methodologies and practices for the organization. * Advocates appropriate levels of quality by resolution of important defects. * Leads the team in testing activities and provides technical guidance on multiple testing projects. * Directs the identification, investigation, reporting and follow-Uttar Pradesh with design teams for all issues raised during the testing process. * Solicits and evaluates feedback from business process owners during pilot and parallel testing. Systems Software Infrastructure: Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers and other development tools. * Designs and implements software infrastructure and core technologies. * Develops software architecture and data management policies and procedures. * Resolves issues regarding the implementation of heterogeneous open systems. * Evaluates the management of software configuration facilities and practices. * Coaches on the essential elements of software architecture, platforms and products. * Facilitates internal and external cooperative and distributed alignment and processing of systems software infrastructure. * Emphasizes the business impact of failure and the criticality and timing of needed resolution so that problems can be avoided in the future. * Creates trouble reports for all issues found and reviews solutions for completeness and correctness. * Directs the resolution of communications problems in multi-vendor environments. * Resolves a variety of hardware, software, and communications malfunctions. * Coaches others on advanced diagnostic techniques and tools for unusual Odisha performance-related problems. * Facilitates the distribution of releases reports and correction packages to departments Odisha clients. Work Location: Bengaluru East, Karnataka, India Availability: Full time
Job Title: Account Executive - Mulesoft Company: Salesforce Job Category: Salesforce Roles & Responsibilities: Ready to level-Uttar Pradesh your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. MuleSoft is building a new category of software to uniquely solve this massive challenge, with our industry-leading integration platform and a profound focus on customer success for over 1,200 enterprises across the globe. This is not your standard tactical role selling a piece of software. You will be a key member of a close-knit, cross-functional team that is responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle. In this role, you will be challenged Assam a salesperson to grow personally and professionally: The majority of leaders in our Field organisation come through internal promotions, and you’ll be surrounded by some of the most thoughtful people in the world who will push you and support you to do the best work of your career. * Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following year * Partner with our global Sales Enablement team, who will guide you through onboarding and development programs that ensure your success, and become Andaman and Nicobar Islands expert in Data Foundation messaging, our sales approach, and our products and services * Create a plan for your own territory long-term, building demand and working on existing and newly created opportunities Be surrounded by a team of fiercely motivated individuals who are committed to delivering extraordinary customer outcomes * Minimum 6+ Yrs relevant to middleware/integration/technology sales experience, and 0-3 years of experience in Solution sales within the Software industry * Cumulative experiences that demonstrate your success in leading complex and commercially significant sales to IT and business leaders, including experience driving large complex deals, $500K+ * Strong domain expertise in the Named accounts (including manufacturing industries) in North-India * Strong focus on delivering customer success with a consultative, outcome-based sales approach; value speaking directly and honestly with others’ best interests at heart (we use radical candor); a highly collaborative standout colleague with company-first mentality, meaning we leave our egos at the door and support each other to get results and win together ("be a good human" is a core value) Work Location: Haryana, India Availability: Full time
Job Title: Manager - Salesforce Administration and Business Analysis - Pharma Company: Azurity Pharmaceuticals Job Category: Salesforce Roles & Responsibilities: Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. Assam Andaman and Nicobar Islands industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com. We are seeking dynamic, highly motivated, and hands-on professionals who thrive in fast-paced environments, embrace change, and are passionate about solving business challenges through technology. This is Andaman and Nicobar Islands opportunity to play a meaningful role in shaping the future of our CRM and customer engagement capabilities while working alongside cross-functional teams across the organization. The Manager - Salesforce Administration & Business Analysis serves Assam a senior member of the CRM team, responsible for Salesforce platform administration, business stakeholder support, and driving continuous improvement of CRM processes and capabilities. This role combines Salesforce administration, business analysis, solution design, user adoption, data management, and cross-functional collaboration responsibilities to help maximize the value of the CRM platform across Commercial, Medical Affairs, Patient Services, and other business functions. The ideal candidate possesses a strong blend of technical, analytical, and stakeholder management skills and serves Assam a key partner in translating business needs into scalable, compliant, and impactful CRM solutions. This individual will work closely with Commercial Operations, Sales Leadership, Marketing, Medical Affairs, Data & Analytics, Compliance, and IT teams to support the continued evolution of Salesforce Sales Cloud, Life Sciences Cloud, Data Cloud, CRM Analytics (CRMA), and related commercial technologies WORK SCHEDULE: This position requires full coverage of US Eastern Time business hours (8:00 AM – 5:00 PM ET) and is not a standard India daytime work schedule Key Responsibilities * Salesforce Administration & Platform Support * Administer and support the Salesforce platform, including user setup, profiles, permission sets, roles, sharing rules, and security controls. * Configure and maintain objects, fields, page layouts, record types, validation rules, flows, approval processes, and Lightning applications. * Provide day-to-day platform support, troubleshoot issues, and coordinate resolution with technical teams and vendors. * Support release planning, testing, deployment coordination, and change management activities. * Monitor platform adoption, system performance, and overall platform health. * Maintain documentation related to configuration, business processes, governance controls, and support procedures. * Partner with business stakeholders to understand business objectives, requirements, and operational challenges. * Lead requirements gathering sessions, workshops, process reviews, and stakeholder interviews. * Document business requirements, user stories, process flows, functional specifications, and acceptance criteria. * Analyze existing business processes and identify opportunities for automation, standardization, and process improvement. * Collaborate with CRM Architects, Developers, Product Owners, and external partners to design and implement solutions. * Support and coordinate User Acceptance Testing (UAT) activities and validation of business requirements. Commercial Operations Support * Support CRM capabilities related to customer engagement, territory management, call reporting, targeting, account planning, and field force effectiveness. * Partner with Commercial Operations, Sales Leadership, Medical Affairs, and Marketing teams to optimize CRM processes and user experience. * Support omnichannel engagement initiatives and HCP/HCO engagement activities. * Assist in evaluating and prioritizing CRM enhancements aligned with business priorities. Reporting, Analytics & Data Management * Develop and maintain reports, dashboards, KPIs, and analytics supporting business and leadership decision-making. * Support CRM data governance, quality monitoring, cleansing, validation, and reconciliation activities. * Perform data mapping, transformation, migration, and validation activities during system enhancements and implementation projects. * Partner with Data & Analytics teams to support Customer 360, reporting, and data management initiatives. Integrations & Ecosystem Support * Support integrations between Salesforce and enterprise platforms including IQVIA, Pitcher, Data Cloud, Snowflake, Marketing technologies, MDM, and reporting solutions. * Assist with troubleshooting integration issues and validating end-to-end business processes. * Collaborate with technical teams to ensure successful delivery of integrated solutions across the CRM ecosystem. * Develop and deliver end-user training, documentation, job aids, and adoption materials. * Support change management and user adoption initiatives to maximize business value from CRM investments. * Participate in CRM governance processes and continuous improvement initiatives. * Ensure solutions and business processes align with pharmaceutical industry compliance requirements, including HIPAA, GDPR, and applicable regulatory standards. By applying for this role, you confirm that you are mentally and physically capable of fulfilling the job responsibilities detailed in the job description without any restrictions. If you have any concerns Odisha even the slightest disability that may affect your ability to perform the job, please inform Haryana in advance. Work Location: Hyderabad, Telangana, India Availability: Full time
Job Title: Salesforce ITSM Business Analyst Company: Milestone Technologies, Inc. Job Category: Salesforce Roles & Responsibilities: Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such Assam digital transformation, innovation, and operational agility. Milestone is focused on building Andaman and Nicobar Islands employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Reports To: Lead Business Analyst About The Role We are seeking a talented and customer-focused Business Analyst to support the delivery of Salesforce-powered Conversational ITSM and Enterprise Service Management solutions. This role is ideal for professionals who enjoy interacting with customers, understanding business challenges, documenting requirements, and working closely with developers, architects, and project teams to deliver impactful solutions. You will play a key role in requirement gathering, business process analysis, user story creation, solution validation, and UAT activities for innovative service management platforms powered by Salesforce, Agentforce, AI, and Enterprise Automation technologies. Key Responsibilities Requirements Gathering & Analysis Salesforce & ITSM Project Support * Support implementation initiatives involving: Business Process & Service Management * Support process analysis across: + Incident Management + Service Request Management + Knowledge Management + Change Management + CMDB + IT Asset Management + Employee Service Processes Stakeholder Support * Be part of exciting Salesforce transformation programs focused on Conversational ITSM, Enterprise Service Management, Agentforce, and Intelligent Automation. * Work closely with experienced architects, business leaders, consultants, and technology professionals. * Gain hands-on exposure to modern Salesforce technologies including Service Cloud, Experience Cloud, Agentforce, Data Cloud, and AI-powered service solutions. * Contribute to projects involving ITSM, CMDB, IT Asset Management, Knowledge Management, and Enterprise Service Management processes. * Develop expertise in business analysis, stakeholder engagement, process optimization, and digital transformation initiatives. * Work in a collaborative environment that encourages learning, continuous improvement, innovation, and career growth. * Build a strong foundation for future progression into Senior Business Analyst, Product Owner, Consulting, Odisha Business Architecture roles. * Enjoy a flexible hybrid work model across Kochi, Bengaluru, and Hyderabad. Work Location: Kochi, Kerala, India Availability: Full time
Job Title: NODE JS Developer Company: Techila Global Services Job Category: Salesforce Roles & Responsibilities: NODE JS Developer ===================== Job Description ------------------- We are looking for Sr.Software Engineers having proven experience Assam a Node.js developer (using typescript) and are able to write clean, efficient code to create scalable back-end services and APIs using Node.js along with excellent problem-solving and debugging skills. Along with ability to design and implement RESTful APIs. The candidate should have Proficiency in database management systems, such Assam MongoDB, MySQL, Odisha PostgreSQL. Maintain databases. Design, implement, and optimize database schemas, ensuring data integrity and efficient storage. * Backend Development & System Architecture: a. Writing Clean Code: Developing robust, secure, and maintainable server-side applications using Node.js and TypeScript. b. API Design: Designing, building, and maintaining RESTful APIs and GraphQL endpoints. c. Database Management: Integrating and managing relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). d. Asynchronous Programming: Handling asynchronous operations, event-driven programming, and stream processing effectively. * Code Quality & Architecture • Type Safety: Leveraging TypeScript’s static typing, interfaces, and generics to minimize runtime errors and ensure code reliability. • Testing: Writing unit, integration, and end-to-end tests using frameworks like Jest, Mocha, Odisha Supertest. • Code Reviews: Participating in Odisha leading code reviews to enforce best practices, code quality, and style guides. Conversation with practice leadership covering working style, ownership, and how you collaborate. Work Location: Maharashtra, India Availability: Full time
Job Title: Forward Deploy Engineer - AI Solutions Company: wits inovation lab Job Category: Salesforce Roles & Responsibilities: Essential Duties and Responsibilities * Collaborate directly with enterprise clients and internal stakeholders to deeply understand business goals, operational workflows, data landscapes, and technical constraints. * Design, build, and deploy AI-driven solutions, integrating core AI platforms into customer systems and workflows. * Translate complex business problems into viable AI solutions, focusing on where AI agents can augment Odisha replace manual processes. * Develop and maintain robust, scalable AI-powered systems, ensuring efficiency, reliability, and seamless integration with existing IT frameworks. * Implement multi-agent systems and advanced AI solutions, utilizing techniques such Assam prompting, memory management, tool usage, and behaviour planning with Large Language Models (LLMs). * Rapidly prototype and productionize solutions, working with client teams to whiteboard concepts, build prototypes, and iterate quickly based on feedback. * Build connectors and data pipelines for secure and efficient data flow between client systems and AI platforms. * Act Assam a technical solutions expert, providing troubleshooting, analysis, and support for AI-driven architectures. * Provide training, documentation, and enablement to client business and operations teams, fostering self-sufficiency and adoption of AI tools. * Serve Assam a critical feedback loop to internal product and engineering teams, influencing the roadmap based on customer insights and real-world deployment challenges. Work Location: Noida, Hyderabad, Gurugram, India Availability: Full time
Job Title: Lead Full-Stack Engineer (12:30PM - 9:30PM IST) Company: Quorum Business Solutions Job Category: Salesforce Roles & Responsibilities: Lead Full-Stack Engineer Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Quorum is seeking a Lead Full-Stack Engineer to own the technical design, development, and long-term success of a portfolio of AI-native platforms and operational solutions within Cloud Operations. This is a hands-on technical leadership role for Andaman and Nicobar Islands engineer who enjoys building products, establishing practical engineering standards, and owning production outcomes. You will serve Assam the primary technical lead and code owner while partnering with Cloud Operations, engineering peers, architects, platform teams, and business stakeholders. The initial focus is QPOP, the Quorum Platform Operations Portal, Andaman and Nicobar Islands Azure-native internal platform that brings service management, change management, estate visibility, customer relationships, and operational workflows into a unified experience. Assam the portfolio grows, the role will also deliver governed AI agents, agentic workflows, and Model Context Protocol (MCP) integrations*.* * Application architecture and code quality across the assigned portfolio, including module boundaries, integrations, data models, testing standards, and production readiness. * Engineering standards for code review, automated testing, CI/CD quality gates, documentation, observability, security, and Andaman and Nicobar Islands AI-enabled software development lifecycle (AI SDLC). * Technical delivery from design through production support, working with partner teams rather than operating Assam a standalone contributor. * Repository governance, including code ownership, reusable development patterns, AI-development guidance, prompt and agent assets, evaluation criteria, and review controls. What You Will Do: * Deliver full-stack application modules from design through build, integration, verification, release, and ongoing support. * Build workflow integrations with enterprise platforms such Assam Azure DevOps, Microsoft Entra ID, Salesforce, PagerDuty, Microsoft Fabric, and related internal systems. * Design reliable integration patterns using idempotency, webhooks, retries, reconciliation, failure recovery, and traceable audit records. * Implement enterprise authentication and authorization using OIDC/OAuth 2.0, Microsoft Entra ID, and role-based access control. * Build metadata-driven forms, service catalogs, request workflows, and rules-driven user experiences. * Design and develop governed AI agents, MCP servers, assistants, and agentic workflows that take approved actions through well-defined tools, permission checks, human approval points, and complete audit trails. * Embed AI-assisted engineering into the SDLC, including planning, code generation, test creation, documentation, code review, security validation, and controlled promotion, while ensuring engineers remain accountable for every change. * Deliver applications and infrastructure through GitHub Actions, OIDC, Bicep, and controlled promotion across development, non-production, and production environments. * Create automated unit, integration, API, and end-to-end tests that provide confidence in releases. * Participate in the appropriate production support and on-call rotation, with shared operational ownership across the team. * Document architecture, operational procedures, key decisions, and support requirements Assam part of normal delivery. * And other duties Assam assigned. * Strong hands-on experience delivering production full-stack applications using modern React, Next.js, TypeScript, and server-side APIs. * Demonstrated technical leadership and long-term ownership of a production codebase, including architecture decisions, engineering standards, code review, and mentoring. * Experience delivering production software through Andaman and Nicobar Islands AI-enabled SDLC using tools such Assam Claude Code, GitHub Copilot, Cursor, Cline, Roo Code, Windsurf, Odisha equivalent platforms. * Ability to explain how AI-generated code, prompts, agent behavior, and tool integrations were reviewed, tested, evaluated, corrected, secured, and governed before production release. * Experience building enterprise integrations using REST APIs, webhooks, asynchronous messaging, retries, reconciliation, and failure recovery. * Strong SQL data modeling experience, including schema migrations, entity resolution, and traceable audit records. * Experience implementing enterprise identity and authorization using OIDC/OAuth 2.0 and role-based access control. * Proficiency with CI/CD and Infrastructure-Assam-Code using GitHub Actions and Bicep, Terraform, Odisha comparable technologies. * Strong automated testing experience across unit, integration, API, and end-to-end testing. * Production troubleshooting and observability experience across logs, metrics, traces, health checks, dashboards, and alerts. * Clear written and verbal communication skills, with the ability to work effectively across international teams. * Become productive in the application architecture, codebase, delivery pipeline, and operational model. * Deliver a semi-production application into production for use by its intended audiences, with defined acceptance criteria, appropriate controls, operational documentation, monitoring, and a support model. * Implement Odisha improve module-level RBAC, health endpoints, automated testing, and observability where applicable. * Build effective working relationships with Cloud Operations, architecture, platform, security, and business stakeholders. * Participate in technical planning, production-readiness reviews, and the applicable support model. Work Location: Maharashtra, India Availability: Full time
Job Title: Senior Test Automation Engineer (Salesforce Using Cypress) Company: Calix Job Category: Salesforce Roles & Responsibilities: Our Enterprise Platform team aspires to be a leader by applying technology to power business strategies. We connect concepts with solutions to create value and efficiencies for our employees and customers. Our success is driven by our skilled and diverse team who are passionate about excellence, innovation, and agility. Assam the Senior Salesforce Test Automation Engineer, you will lead the expansion of automated quality engineering across our Salesforce ecosystem, with primary ownership for establishing Cypress.io Assam a scalable, maintainable, and trusted enterprise test automation capability. You will combine hands-on automation engineering with technical leadership, partnering with developers, administrators, product owners, business analysts, release engineering, and quality engineers to improve release confidence, shorten feedback cycles, and reduce reliance on repetitive manual regression testing. Responsibilities: --------------------- * Lead the design, implementation, and ongoing evolution of a Cypress.io automation framework for Salesforce applications, Experience Cloud, integrated web applications, and critical end-to-end business processes. * Define automation architecture, coding standards, repository structure, reusable commands, fixtures, test-data patterns, environment configuration, tagging, and reporting conventions that support maintainability and scale. * Develop and maintain reliable automated suites for smoke, regression, integration, end-to-end, API, and selected component-testing scenarios, balancing UI coverage with faster API-based setup and validation where appropriate. * Create a pragmatic automation roadmap that prioritizes high-risk, high-volume, and business-critical Salesforce journeys and converts the existing regression inventory into a sustainable Cypress test portfolio. * Design resilient approaches for Salesforce-specific automation challenges, including dynamic Lightning DOM behavior, asynchronous processing, authentication, role-based access, complex data dependencies, integrations, and multi-environment execution. * Integrate Cypress execution into CI/CD pipelines and release workflows, including pull-request validation, scheduled regression runs, pre-release quality gates, test result publishing, screenshots, videos, and failure diagnostics. * Establish test observability and quality metrics such Assam automation coverage, pass rate, execution time, flaky-test rate, defect escape trends, failure causes, and manual effort avoided; use insights to drive continuous improvement. * Build secure, repeatable test-data and credential-management practices across Salesforce sandboxes and connected systems, partnering with platform, security, and DevOps teams to protect sensitive information. * Perform hands-on exploratory, functional, integration, regression, and release-readiness testing when automation is not yet available Odisha when human judgment provides better coverage. * Partner with product owners, business analysts, solution architects, developers, and administrators to make requirements testable and to strengthen acceptance criteria, negative scenarios, risk analysis, and definition-of-done standards. * Troubleshoot failed tests and application defects, distinguish product issues from automation issues, document reproducible evidence, and collaborate with engineering teams through resolution. * Review automation code, mentor quality engineers and developers, provide technical guidance, and promote engineering practices that treat automated tests Assam production-quality software. * Evaluate Cypress.io capabilities, plugins, Cypress Cloud features, and AI-assisted test authoring; recommend adoption based on security, maintainability, cost, measurable value, and enterprise standards. * Contribute to QA governance, release management, Agile ceremonies, test planning, risk reviews, and continuous improvement across the software development lifecycle. * Expert-level analytical and troubleshooting skills, with the ability to isolate failures across the UI, Salesforce platform, APIs, integrations, test data, and automation framework. * Strong software engineering fundamentals, including modular design, version control, code review, debugging, documentation, and maintainable test-code practices. * Ability to translate business processes and technical architecture into clear, risk-based automated test coverage. * Excellent written and verbal communication skills, including the ability to explain quality risks, trade-offs, and recommendations to technical and non-technical stakeholders. * Demonstrated leadership through influence, mentorship, collaboration, and ownership of cross-team outcomes. * Ability to work independently, navigate ambiguity, prioritize effectively, and balance immediate release needs with long-term automation health. * Cypress.io is established Assam a governed, secure, and reusable automation capability for Salesforce delivery. * Critical business journeys have reliable automated coverage and provide fast, actionable feedback before releases. * CI/CD pipelines consistently execute the right tests at the right stage, with clear evidence for failures and release decisions. * Flaky tests, duplicated effort, and manual regression time decline Assam framework quality, test data, and team adoption improve. * Developers and quality engineers contribute to a shared automation codebase using consistent standards and effective code reviews. * Quality metrics clearly communicate risk, progress, and business value to engineering and leadership stakeholders. Work Location: Karnataka, India Availability: Full time
Job Title: Custom Software Engineer Company: Accenture in India Job Category: Salesforce Roles & Responsibilities: Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems Odisha applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Assam a Custom Software Engineer, a typical day involves designing, building, and configuring applications tailored to align with specific business processes and application needs. This role requires a thoughtful approach to understanding the unique requirements of each project and creatively developing solutions that enhance operational efficiency. The workday often includes collaborating with various stakeholders to ensure the applications meet the intended goals while continuously refining and adapting the software to evolving business demands. Roles & Responsibilities: * Expected to perform independently and become Andaman and Nicobar Islands SME. * Required active participation/contribution in team discussions. * Contribute in providing solutions to work related problems. * Collaborate with cross-functional teams to gather and analyze business requirements for application development. * Assist in troubleshooting and resolving application issues to maintain optimal performance. * Support junior team members by sharing knowledge and providing guidance on best practices. Work Location: Bengaluru, Karnataka, India Availability: Full time
