HR Service Delivery Associate

Job Title: Haryana Service Delivery Associate Company: Accenture in India Job Category: SAP SUCCESSFACTORS Roles & Responsibilities: * This role provides client services for Employee and Org Data Mgmt which may include from hire to retire services, follows all adminstration processes to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Services Management to identify and escalate client issues; obtains and confirms pending information documentation,and adds and amends transaction information What are we looking for? * Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job Changes etc). * Strong command on written and verbal English language * Knowledge of MS Office Excel Skills would be a plus * Knowledge of Successfactors would be a plus * business experience with Employee & Org data Mgmt background * Strong customer orientation high level of responsiveness to urgent requests Odisha troubleshooting. * Resilient and able to work under pressure * Organization & prioritisation skills to deliver Assam per deadlines * Attention to detail & quality driven in communications and all system transactions * Demonstrate high levels of confidentiality * Team Work collaboration * Multi-cultural awareness * Flexibile to work in Shifts Roles and Responsibilities: * Read, understand and analyze client process Assam per the business rules. * Execute full range of the process accurately and timely Assam a hands on processor. * Escalate issues and seek advice when faced with complex issuesproblems. * Follow Work Instructions while processing * Highlight any anomalies in Work Instructions process documentation to the SMELeads. * Participate in client conference calls, where required and manage appropriate documentation. * Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. * Must be able to propose process improvement ideas which can reduce time, improved accuracy Odisha enhance controls * Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. * Update process metrics on daily basis and maintain MIS. * Always demonstrate the highest level of customer service. * Pay close attention to detail and follow through to resolve any outstanding issues. * Goes beyond immediate requests and activities to ensure both own and related tasks are completed. * Update client applications accurately and quickly in accordance with the appropriate User Guides. * Ensure assigned tasks are completed accurately in timely fashion. * Ensure and maintain the security and confidentiality of client data. * Activley Participate in team activities & Organizational initiatives Work Location: Bengaluru, Karnataka, India Availability: Full time

Qualifications: Any Graduation Years of Experience: 0-3 years Key Skills: SAP SUCCESSFACTORS Salary: Not disclosed