Job Title: Customer Service Coordinator- Order to Cash Company: The Estée Lauder Companies Inc. Job Category: SAP SD Roles & Responsibilities: This is more than an order\-processing role. We are looking for someone who understands the end\-to\-end Order\-to\-Cash (O2C) journey, takes ownership when things go wrong and is always looking for smarter, better ways to work. What You Will Do * Own order processing, claims management and customer queries from validation through to resolution * Proactively troubleshoot order failures, supply constraints, delivery issues and fulfilment risks * Manage claims with a focus on timely resolution, root cause analysis and prevention * Track and report on service levels, order performance, claims trends and key operational KPIs * Partner closely with customers and internal teams to ensure issues are understood, answered and resolved * Identify opportunities to simplify, automate and improve processes, including workflows, BOTs and system enhancements and new ways of working. * Maintain strong data integrity, process controls and compliance Work Location: Dubai, Dubai, United Arab Emirates Availability: Full time
Job Title: Inside Sales Representative (JDE Sales Order Management) Company: NOV Job Category: SAP SD Roles & Responsibilities: Role Summary JOB DESCRIPTION The Inside Sales Representative is responsible for supporting the sales organization by managing the end\-to\-end inside sales process for assigned accounts. This includes quoting Downhole (DH) tools, maintaining accurate Sales Quote reporting, processing purchase orders, coordinating deliveries, invoicing, and supporting sales forecasting based on open orders. The role ensures timely execution, revenue visibility, and customer satisfaction in accordance with NOV Wellbore policies and procedures. Responsibilities Key Responsibilities, Accountability \& Authority * Prepare, issue, and maintain accurate sales quotations for Downhole (DH) tools in accordance with approved pricing and commercial guidelines * Maintain accurate and timely Sales Quote reporting to support sales visibility and pipeline management * Support sales forecasting/Best Guess reporting based on open orders * Process customer purchase orders accurately and within required timelines * Coordinate and arrange deliveries in collaboration with logistics, operations, and internal stakeholders * Ensure timely and accurate invoicing of completed orders * Act as a key point of contact to support customer satisfaction and resolve order\-related queries * Maintain accurate sales order and quotation records within the JDE (JD Edwards) system * Monitor order, quote, and delivery status and proactively identify risks impacting delivery schedules, revenue, or forecast accuracy * Escalate issues appropriately to minimize commercial, operational, or customer impact Work Location: Dubai, Dubai, United Arab Emirates Availability: Full time
Job Title: SD with Vehicle Sales Specialist Company: emagine Job Category: SAP SD Roles & Responsibilities: The role of SD with Vehicle Sales Specialist focuses on leveraging SAP SD configuration for vehicle sales, addressing specific needs in vehicle inventory management, and ensuring compliance with automotive sales processes. This position aims to optimize the sales cycle from quotations to order processing and delivery. Main Responsibilities: * SAP SD configuration specifically for vehicle sales, including quotations and order processing. * Management of vehicle inventory, allocation, and serial number tracking. * Integration of vehicle master data with finance and warranty processes. * Knowledge application in vehicle delivery, handover, and financing integration. * Understanding of dealer and distributor sales processes. * Ensuring compliance with automotive sales regulations. * Location: Not specified. * Team Structure: Collaboration with business users and stakeholders. * Project Context: Large\-scale implementation within the automotive sector. Work Location: United Arab Emirates Availability: Full time
Job Title: Enterprise Applications Analyst Company: SEPHORA Job Category: SAP SD Roles & Responsibilities: Position Purpose The Enterprise Applications Analyst is a hands\-on delivery role combining SAP SD functional expertise with project and programme management. Responsible for delivering enterprise application initiatives across Sephora Middle East, while analysing SAP processes, investigating issues, and assessing new business requirements. The position will implement SAP SD in a retail environment and act as a bridge between business stakeholders, SAP/technology teams, global teams, and implementation partners. The role will manage end\-to\-end Order\-to\-Cash and Supply Chain processes, assess cross\-functional impacts across SAP and connected applications, challenge solution approaches where appropriate, and manage delivery through testing, deployment, hypercare, and operational handover. STAKEHOLDER \& VENDOR MANAGEMENT * Build effective relationships with business stakeholders, Finance, Retail Operations, Supply Chain, technology teams and global SAP organizations, translating complex SAP and integration topics into clear business decisions. * Manage SAP partners, system integrators and vendors against scope, quality, milestones and service commitments, escalating delivery or support risks when required. Here, You Will Find * Community. In which authenticity is embraced, and the strength of our differences fuels our collective spirit * Culture of empowerment. Learning \& growth, that offers you the tools, space and opportunity to learn, innovate and lead * Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Work Location: Dubai, Dubai, United Arab Emirates Availability: Full time
Job Title: SAP VSS Sales Consultant Company: Elite Group Holding Job Category: SAP SD Roles & Responsibilities: We are seeking an experienced SAP VSS Sales Consultant* to lead the design, implementation, and support of vehicle sales processes within SAP S/4HANA Automotive solutions. The SAP VSS Sales Consultant will be responsible for delivering end\-to\-end vehicle sales functionalities including lead\-to\-order, vehicle availability, pricing, order processing, billing, and delivery processes. The role involves close coordination with business stakeholders, implementation partners, and cross\-functional teams to ensure successful system design, integration, and deployment. This role will work closely with program leadership, SAP functional and technical teams, and external partners such as Proaxia and Salesforce vendors to ensure alignment across integrated systems and business requirements. Key Responsibilities:* Functional \& Business Process Management* * Lead end\-to\-end implementation of SAP VSS Sales processes * Conduct workshops with business stakeholders to gather and validate requirements * Define and document To\-Be process flows covering: * Lead to Order * Vehicle Availability \& Allocation * Pricing and Discount Management * Order ProcessingBilling and Delivery * Ensure alignment of business processes with SAP best practices * Support business in process optimization and standardization * Configure SAP VSS/DBM Sales functionalities including: * Vehicle Master Data * Sales Order Processing * Pricing Procedures * Availability Check * Campaigns and Promotions * Work closely with SAP SD, MM, and FI modules for seamless integration * Support Fiori applications related to sales processes * Collaborate with technical teams for enhancements and WRICEF objects Integration Management* * Manage integrations between SAP VSS and external systems including: * Salesforce CRM * Dealer Management Systems (DMS) * Payment Gateway * DocuSign * Doxis and other enterprise platforms * Define and validate data flows, interface mappings, and integration points * Ensure seamless end\-to\-end process integration across systems * Drive SIT and UAT cycles: * Test case preparation * Defect management and resolution * Business validation and sign\-off * Support data migration activities and validation for: * Vehicle data * Customer data * Pricing data * Participate in cutover planning and go\-live execution * Provide hypercare support post go\-live * Coordinate with implementation partners (e.g., Proaxia, Salesforce vendors) * Collaborate with business teams, IT teams, and integration teams * Provide regular updates on progress, risks, and dependencies * Ensure alignment with project timelines and governance standards Support Governance \& Documentation* * Maintain functional documentation including: * Business process documents * Configuration documents * Test scenarios and results * Support issue tracking, resolution, and continuous improvement * Ensure compliance with project governance and quality standards * SAP VSS / DBM Vehicle Sales processes * SAP S/4HANA Automotive Sales solutions * Integration with Salesforce CRM and external platforms * Vehicle lifecycle management from lead to delivery * Pricing, billing, and order management processes The role ensures seamless execution of automotive sales processes across integrated enterprise systems. Work Location: Dubai, United Arab Emirates Availability: Full time
Job Title: Logistic Pricing and Billing Professional Company: Cello Square by Samsung SDS Global Job Category: SAP SD Roles & Responsibilities: Position Responsibilities: * Monthly Closing Reporting for Billing and Cost settlement * Involvement in Yearly bidding \& Negotiation process with partners * Performing data entry tasks as required for tariff setting in system * Close coordination with the Operations team and understanding of client contract and contracted LSP’s quotation in order to derive accurate pricing for client/s * Management of invoices for AR and AP * Identify, analyze, and resolve billing discrepancies and consult with personnel concerned as required for resolution * Timely and accurately generate invoices for notification to client/s * Utilize various systems/ database technology as required for day\-to\-day tasks * Use logistics operations and costing knowledge to determine deviations and suggest process improvements * Maintain good partnerships with clients and service providers through effective communications * Produce ad\-hoc reports and other job\-related duties as required Work Location: Dubai, Dubai, United Arab Emirates Availability: Full time
Job Title: Trade Finance Senior Executive Company: Conares Job Category: SAP SD Roles & Responsibilities: * Monitoring and ensuring the bank liabilities are addressed on the respective due dates. * Providing inputs to department heads/management for the clearance of the liabilities and alerting in case of shortfall to address the same. * Liaising with Sales co\-ordinating team to receive the expected cash inflow by means of advances and through planned deliveries. * Sharing the liability and the receivable reports/inputs to department heads to discuss the cash flow management. * Informing Sales team on the export LC requirement with each banks and allocating the export LCs to respective banks to meet the credit conditions and to open import transactions. * Reviewing the LC draft/application based on the Sales order and informing Sales team on the amendments required. * Liaising with Sales team and ensuring the shipments are planned within the latest shipment date mentioned in the LC and informing them to extend if the LDS is expired. * Assisting departments heads in the working capital facility renewal with banks and sharing the necessary documents/reports to banks as required. * Ensuring the export LC document proceeds from bank and the CAD document proceeds from customer are received on time by liaising with bank and sales team. * Liaising with procurement team for the import requirements and arranging transactions in respective banks based on the available limits. * Monitoring the open account payments to the suppliers and arranging cash/LC/TR payments based on our cash and the limit positions with the bank. * Addressing the bank queries related to our accounts/working capital facilities and arranging the necessary documents to the banks as required. * Assigning the export LC/receivables to the banks as per the credit conditions and ensuring the limit positions are in line with the bank records. * Sharing the bank transactions/advice copies to the concerned team members and informing them to pass necessary entries in SAP/daily report files. * Monitoring the day\-to\-day activities of the team members and ensuring the process are being followed and addressing the queries/escalations (if any). * Addressing the trade finance queries from both internal and external stakeholders. Ensuring the SAP entries and the daily report entries are properly updated/matched by the team members. * Work Location: Dubai, DU, United Arab Emirates Availability: Full time
Job Title: Customer Service Coordinator- Order to Cash Company: The Estée Lauder Companies Job Category: SAP SD Roles & Responsibilities: This is more than an order\-processing role. We are looking for someone who understands the end\-to\-end Order\-to\-Cash (O2C) journey, takes ownership when things go wrong and is always looking for smarter, better ways to work. What you will do: * Own order processing, claims management and customer queries from validation through to resolution * Proactively troubleshoot order failures, supply constraints, delivery issues and fulfilment risks * Manage claims with a focus on timely resolution, root cause analysis and prevention * Track and report on service levels, order performance, claims trends and key operational KPIs * Partner closely with customers and internal teams to ensure issues are understood, answered and resolved * Identify opportunities to simplify, automate and improve processes, including workflows, BOTs and system enhancements and new ways of working. * Maintain strong data integrity, process controls and compliance Qualifications ------------------ Work Location: Dubai, DU, United Arab Emirates Availability: Full time
Job Title: Cost Clerk Company: Al-Futtaim Job Category: SAP SD Roles & Responsibilities: Overview of the role We are looking for a detail\-oriented Cost Clerk to join our Service team across the UAE. Reporting to the Service Manager, you will help ensure service orders are accurately costed, split and invoiced across cash, credit, warranty, service maintenance contract and internal sub\-orders. You will also support purchasing, vendor\-payment processing, incentive administration and workshop reporting, helping the operation run smoothly while contributing to a positive customer experience. What you will do * Review labour and parts used in service orders, allocate items to the correct sub\-orders and ensure accurate customer billing. * Prepare pro\-forma invoices and final invoices for internal, contract, credit, warranty and other eligible service orders. * Validate package pricing, consumable charges, agreed discounts and applicable mark\-ups in line with company guidelines. * Raise purchase requisitions and local purchase orders in SAP for sublet services, bought\-out items, workshop consumables, equipment maintenance and small tools. * Complete goods receipt and invoice verification transactions, and submit vendor documentation to Finance for timely payment. * Maintain accurate incentive, overtime, attendance and productive\-hours data, including updates in the relevant incentive system. * Coordinate with Service Managers, Supervisors, Contracts, Finance and other teams to resolve exceptions, reduce work in progress and support timely invoicing. * Maintain essential workshop stationery records and support monthly productivity reporting. You will be part of the automotive Service team and work closely with the Service Manager, Service Supervisors, workshop colleagues, Finance, Contracts and other support functions. The team is committed to accurate, timely service administration and to building a quality service culture that creates a positive experience for every customer. What equips you for the role Al\-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa. With a portfolio of more than 25 world\-leading brands, we deliver one of the region's most comprehensive mobility ecosystems. Work Location: Mussafah, AZ, United Arab Emirates Availability: Full time
Job Title: Internal Auditor Company: Harshad Group Job Category: SAP SD Roles & Responsibilities: Job Description: Internal Audit, Process Review and Controller (Audit, Process Review and Transformation) The Internal Auditor provides independent assurance and practical improvement across Harshad Group's operations. The role goes beyond checking documents and vouchers. It reviews the processes in detail, finds control gaps and inefficiencies, and works with process owners to redesign them so the business runs faster, safer, and with less rework. The Internal Auditor’s scope includes process review of all aspects / departments of the group and its subsidiaries and reports findings with clear, costed recommendations that management can act on. Key Responsibilities * Build and maintain an annual risk\-based audit plan covering all business units, with a rolling quarterly schedule. * Perform risk assessments on key processes and update the plan as the business changes. * Agree audit scope, timing, and objectives with management before each review. * Review and ensure the accuracy and completeness of month end MIS, transactions, journals, reconciliations, and month\-end closing. * Review compliance with company policies, approval limits, and delegation of authority. * Review UAE regulatory compliance, including VAT, corporate tax, record retention, and any sector\-specific obligations such as AML where they apply. * Verify compliance with accounting standards (IFRS), including inventory valuation, provisions, fixed assets, and foreign currency. * Support external audits by coordinating schedules and following up on management letter points. * Map processes end to end (procure to pay, order to cash, inventory and warehouse, payroll, expense claims, fixed assets, record to report) as they actually run, not only as written. * Identify delays, duplicate steps, manual workarounds, rework, and unclear ownership. * Test controls in practice: segregation of duties, approvals, system access, exceptions, and overrides. * Compare actual performance with policy and with targets, using data rather than samples alone. * Turn audit findings into redesigned processes, with a clear before\-and\-after view, owners, and timelines. * Recommend and help implement automation and better use of Zoho Books, such as approval workflows, user roles, standard templates, and automated reconciliations. * Write or update SOPs, checklists, and control matrices with process owners. * Run workshops with departments to design simple, practical controls that do not slow the business. * Quantify benefits of each recommendation in time saved, cost reduced, error rates, or risk lowered. * Track adoption and measure results after changes go live. * Observe and test physical stock counts, cycle counts, and reconciliations to the system. * Review purchase approvals, supplier selection, price benchmarking, goods receipt matching, and landed cost capture. * Review stock adjustments, write\-offs, aged stock, and provisioning for approval and proper support. * Review cash, bank, petty cash, and customer credit controls. * Issue clear audit reports with scope, findings, root cause, risk rating, recommendation, owner, and due date. * Present results to the CFO, management, and the Audit Committee or owners. * Maintain an issue tracker and verify that agreed actions are closed on time. * Report on audit coverage, open issues, and improvement results every quarter. * Independent, objective, and willing to challenge senior people respectfully. * Process thinking: spots root causes, not just symptoms. * Commercial mindset: balances control with speed and cost. * Clear writing and presentation for both finance and non\-finance audiences. * Influencing and change management: gets process owners to adopt changes. * High integrity and confidentiality, given access to sensitive financial data. * Organised, able to manage multiple reviews and deadlines. Work Location: In person Work Location: Dubai, DU, United Arab Emirates Availability: Full time
