Educational Requirements. Bachelor of Engineering. Service Line. Enterprise Package Application Services. Responsibilities. A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms. You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance. You would be a key contributor in unit-level and organizational initiatives with an objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities. Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data. Awareness of latest technologies and trends. Logical thinking and problem solving skills along with an ability to collaborate. Ability to assess the current processes, identify improvement areas and suggest the technology solutions. One or two industry domain knowledge. Technical and Professional Requirements. Consultant with a minimum 9+ years full life cycle SAP Project implementation. Knowledge in configuring the SAP CRM solution across multiple CRM functional areas such as Sales, Service, Marketing, Interaction centre, etc. Knowledge in setting up CRM Middleware to handle Integration and troubleshooting data issues. Perform the role of SAP CRM Consultant with extensive knowledge and experience in requirement gathering, estimations, business blueprinting, realization, integration, testing, and deployment. Ability to facilitate workshops for requirement gathering, training content creation, end-user training, etc. Implement solutions aligned with the SAP Best Practices and appropriate to the customer requirements. Ability to create functional and technical specifications, configuration documents, end-user documents, and training documents. Ability to troubleshoot and diagnose CRM Production Support issues. Ability to document and implement bespoke developments. Preferred Skills. Technology->SAP Functional->SAP CRM
Job Title SAP CRM Service Consultant Location: Hyderabad / Bengaluru Open Positions 3 (Immediate Positions) Employment Type: Full-time / Subcontractor Experience 7 years relevant experience in SAP CRM Service Job Summary We are looking for experienced SAP CRM Service Consultants with strong hands-on experience in SAP CRM Service, including implementation, support, configuration, customization, service transactions, ticket handling, and process understanding. The candidate should have worked on .
Job Title SAP CRM Service Consultant Location: Hyderabad / Bengaluru Open Positions 3 (Immediate Positions) Employment Type: Full-time / Subcontractor Experience 7 years relevant experience in SAP CRM Service Job Summary We are looking for experienced SAP CRM Service Consultants with strong hands-on experience in SAP CRM Service, including implementation, support, configuration, customization, service transactions, ticket handling, and process understanding. The candidate should have worked on .
This role is for one of the Weekday's clients Salary range: Rs 500000 - Rs 5000000 (ie INR 5-50 LPA) Min Experience: 8 years Location: Remote (India), Bengaluru, Karnataka, NCR, Pune, Telangana, Hyderabad, Mumbai, Chennai JobType: full-time We are looking for an experienced SAP SVC2 Consultant to drive the implementation and optimization of SAP Sales and Service Cloud solutions, particularly within the Energy and Utilities domain. This role involves working across the full project lifecycle-fro.
This role is for one of the Weekday's clients Salary range: Rs 500000 - Rs 5000000 (ie INR 5-50 LPA) Min Experience: 8 years Location: Remote (India), Bengaluru, Karnataka, NCR, Pune, Telangana, Hyderabad, Mumbai, Chennai JobType: full-time We are looking for an experienced SAP SVC2 Consultant to drive the implementation and optimization of SAP Sales and Service Cloud solutions, particularly within the Energy and Utilities domain. This role involves working across the full project lifecycle-fro.
Work closely with business stakeholders to gather, analyze and translate business requirements into technical and functional specifications for SAP Service Cloud V2 solutions. Configure and implement SAP Service Cloud V2 to support customer service processes while participating in complete project lifecycle activities including design, build, testing, deployment and post-go-live support. Collaborate with integration, middleware and UI teams to support SAP BTP integrations, microservices architecture and Fiori/UI5 enhancements. Handle data migration, testing activities, documentation preparation, training materials and process improvement recommendations for enterprise SAP CRM and customer experience projects.
Design, develop and implement SAP CRM solutions aligned with business requirements while collaborating with cross-functional teams to prioritize project needs and technical deliverables. Develop and maintain technical documentation for SAP CRM implementation projects and troubleshoot issues related to CRM applications and deployment activities. Provide user training and operational support on SAP CRM applications while analyzing business processes and identifying improvement opportunities using SAP CRM tools and technologies.
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