Senior SAP SuccessFactors Consultant

Role Overview. We are looking for an experienced Senior SAP SuccessFactors Consultant with strong hands-on expertise in Employee Central to support and enhance the SAP SuccessFactors landscape across EMEA. The ideal candidate should have strong experience in L3 support, BAU operations, Employee Central configuration, issue resolution, change requests, quarterly releases, and cross-module integrations. The role will primarily focus on Employee Central, with exposure to Time Off, Onboarding, Performance & Goals, and Compensation. Key Requirements. Minimum 7+ years of overall experience with at least 5+ years of relevant SAP SuccessFactors experience. Minimum 2 end-to-end Employee Central implementations is mandatory. Strong hands-on experience in Employee Central. Strong technical capability with approximately 60% Technical and 40% Functional expertise. Experience in L3 support / BAU operations and resolving complex SuccessFactors issues. Strong experience with Employee Central configuration, including:. Foundation Objects. Employee Data. Position Management. Workflows. Business Rules. MDF Objects. Event Reasons. Data Models. Role-Based Permissions. Strong experience in Time Off, including absence types, accruals, time accounts, holiday calendars, eligibility rules, and workflows. Experience with at least one additional SuccessFactors module such as:. Time Management. Onboarding. Compensation. Performance & Goals. Minimum Employee Central certification is preferred. Experience with Compensation configuration/support will be an added advantage. Strong understanding of SuccessFactors integrations with Employee Central Payroll, regional payroll, benefits, finance, reporting, expense management, and other downstream systems. Ability to investigate functional/data-related integration failures and coordinate with technical integration teams. Experience supporting quarterly SuccessFactors releases, impact assessment, regression testing, and post-release stabilization. Strong experience in RCA, defect resolution, configuration changes, enhancements, data corrections, and change requests. Experience working with AMS/support partners, integration teams, solution architects, and business stakeholders. Exposure to multi-country / EMEA SuccessFactors environments is highly desirable. Strong communication and stakeholder-management skills. This is a great opportunity to build a career in the SAP SuccessFactors domain. Interested candidates looking to grow in SAP SuccessFactors are encouraged to apply. This role offers hands-on exposure to real-world SAP SuccessFactors projects.

Key Responsibilities. L3 Support & BAU Operations. Provide L3 functional support for SAP SuccessFactors, primarily Employee Central. Resolve complex incidents, configuration issues, data issues, and process failures within agreed SLAs. Perform root-cause analysis and recommend permanent fixes. Maintain proper ticket documentation, evidence, knowledge articles, and handover documents. Employee Central Ownership. Own and support Employee Central configuration and enhancements. Manage foundation objects, employee data, workflows, business rules, MDF, event reasons, position management, data models, and permissions. Assess downstream impacts across payroll, benefits, Time Off, Onboarding, Performance & Goals, Compensation, and reporting. Configuration & Change Management. Deliver configuration changes, enhancements, data corrections, and change requests. Follow appropriate development, testing, validation, and production-release processes. Support quarterly SuccessFactors releases, regression testing, impact assessment, and post-release stabilization. Support role-based permissions, workflow maintenance, and other system administration activities. Integration & Payroll Support. Analyze Employee Central data issues impacting downstream integrations. Support functional validation for integrations with payroll, benefits, finance, reporting, and expense platforms. Coordinate with integration experts and technical teams for middleware, mapping, connectivity, and development-related issues. Understand the impact of EC changes on payroll and other downstream systems. Governance & Stakeholder Management. Follow governance, security, data protection, audit, and change-management processes. Participate in CAB and provide impact assessments and implementation/rollback plans. Collaborate with HR, Payroll, Benefits, Finance, IT, AMS partners, integration teams, and architects. Provide guidance and mentoring to junior team members. Mandatory Criteria. Must Have:. 7+ years total experience. 5+ years relevant SAP SuccessFactors experience. 2+ end-to-end Employee Central implementations. Strong Employee Central expertise. Technical/Functional ratio approximately 60/40. L3 support / BAU experience. Bengaluru-based. Comfortable working 2 days from office in Bengaluru. Immediate joiner. Strong communication and stakeholder-management skills. Good to Have:. Employee Central certification. Time Management / Time Off. Onboarding. Compensation. Performance & Goals. EMEA / multi-country implementation experience. Employee Central Payroll integration exposure Candidates with strong communication skills and a willingness to learn are encouraged to apply. Freshers and experienced professionals meeting the above criteria are welcome to apply. Only candidates matching the required skill set and experience level will be considered.