HR Transformation - HRT SSC (Shared Services) - Staff

Job Title: HR Transformation - HRT SSC (Shared Services) - Staff Company: EY Job Category: SAP SUCCESSFACTORS Roles & Responsibilities: Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Client service is focused on providing Consulting, Assurance, Tax, Strategy \& Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high\-quality, value\-added support, helping deliver exceptional client service. Enablement Services provides cost\-effective, high\-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. The successful candidate will support large\-scale HR Transformation engagements focused on HR Shared Services, service delivery optimization, process transformation and operating model enhancement. This role provides an opportunity to work with global clients and teams to help organizations build scalable, efficient and future\-ready HR service delivery capabilities. Your key responsibilities: * Support/ Design HR Transformation and HR Shared Services engagements across multiple industries and geographies * Assist in conducting current\-state assessments of HR service delivery and operating models * Support process documentation, process mapping and future\-state design activities across Hire\-to\-Retire processes * Develop client deliverables including process maps, SOPs, work instructions, governance documentation and service catalogues * Participate in stakeholder interviews, workshops and requirements gathering sessions * Support Shared Services and Global Business Services (GBS) transformation initiatives * Assist in defining service delivery frameworks, SLAs, KPIs and governance models * Support transition and migration activities associated with SSC implementations * Analyze operational and workforce data to identify process improvement opportunities * Support HR technology\-enabled transformation initiatives including Workday, SAP SuccessFactors and Oracle HCM * Contribute to project management, status reporting and risk management activities * Strong analytical and problem\-solving skills * Excellent communication and presentation skills * Ability to create high\-quality client\-ready deliverables * Strong attention to detail and structured thinking * Ability to work effectively in a global and multicultural environment * Strong Excel and PowerPoint skills * Ability to manage multiple priorities and deadlines * Interest in HR Transformation and service delivery excellence Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry\-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Work Location: West Bengal, India Availability: Full time

Location: Kolkata Other locations: Primary Location Only Salary: Competitive Date: 27 Oct 2026 Job description ------------------- Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability\-related adjustments or accommodations you may need. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting\-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. Successful candidates advance to a competency\-based interview. If mutual interest persists, a job offer awaits. Key Skills: SAP SuccessFactors Salary: Not disclosed