EMEA Training Content Developer / Change Consultant

Job Title: EMEA Training Content Developer / Change Consultant Company: Synectics APAC Job Category: SAP SUCCESSFACTORS Roles & Responsibilities: Key Responsibilities * Training Content Development * Design and develop training materials, including e-learning modules, user guides, job aids, simulations, and presentations. * Translate HR system and process changes into clear, practical, role-based learning content. * Customize training materials for different user groups and deployment phases. * Update training content based on system changes, stakeholder feedback, and user requirements. * Support User Acceptance Testing (UAT), deployment readiness, and training delivery activities. * Gather training feedback and recommend improvements to enhance learning effectiveness. * Change Management & Network Coordination * Coordinate and support the Change Network, including Change Ambassadors and Champions. * Organize onboarding sessions, regular touchpoints, and drop-in sessions for change stakeholders. * Provide Change Champions with the necessary communication materials, toolkits, and enablement resources. * Maintain and update the Change Network SharePoint site, ensuring information is accurate, organized, and accessible. * Track change readiness and adoption, identify potential risks, and recommend mitigation measures. * Support change impact assessments and ensure follow-up actions are completed. * Program & Project Coordination * Monitor and manage the program mailbox, ensuring timely responses and appropriate query resolution. * Maintain project trackers, program logs, reporting templates, and documentation. * Coordinate meetings, prepare agendas, record meeting minutes, and track action items. * Support the planning and execution of workshops, briefings, training sessions, and program events. * Coordinate activities across multiple workstreams and geographies to ensure smooth program delivery. * Communications & Stakeholder Engagement * Draft, review, and edit communications for email, intranet, newsletters, and other channels. * Develop presentations, FAQs, toolkits, and supporting communication materials. * Collaborate with HR workstream leads, change and communications teams, and business stakeholders. * Support consistent messaging and stakeholder engagement throughout the transformation journey. * Experience in change management, stakeholder engagement, training coordination, or program support within an HR or People transformation environment. * Good understanding of HR processes, People functions, and organizational ways of working. * Hands-on experience developing training content for HR systems or ERP implementations. * Experience working in project or program environments, preferably involving large-scale transformation initiatives. * Exposure to HR system implementations such as Workday, SAP SuccessFactors, or Oracle HCM. * Strong written and verbal communication skills, with the ability to simplify complex processes into user-friendly content. * Excellent organizational and coordination skills, with the ability to manage multiple priorities and workstreams. * Experience engaging with stakeholders and coordinating activities across multiple countries or geographies. * Proficiency in Microsoft 365 applications, including PowerPoint, Word, Excel, SharePoint, and Teams. * Comfortable using AI productivity tools such as Microsoft Copilot and Claude. * Experience supporting HR transformation or change adoption programs across EMEA or other global regions. * Strong skills in training material development, process documentation, and presentation creation. * Familiarity with change readiness assessments, stakeholder networks, and adoption tracking. * Ability to work independently, manage competing deadlines, and collaborate effectively with cross-functional teams. * A proactive, detail-oriented approach with a strong focus on employee experience and continuous improvement. * Training content development * Change management and adoption * HR transformation and process understanding * Project coordination and stakeholder management * Communication and documentation * Microsoft 365 and SharePoint * AI-enabled productivity and content creation Work Location: Bengaluru, Karnataka, India Availability: Full time

Required Skills & Qualifications Preferred Candidate Profile Key Skills: SAP SuccessFactors Salary: INR 3.6e+06 - 4e+06 per yearly