Job Title: Technical Lead - Salesforce Sales Cloud & Service Cloud Company: PTC Job Category: Salesforce Roles & Responsibilities: Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. We are seeking an experienced and highly motivated Support Technical Lead to lead the administration, production support, incident management, and continuous improvement of our Salesforce Sales Cloud platform. This role requires a strong blend of Salesforce administration expertise, technical troubleshooting, stakeholder management, and team leadership. The ideal candidate will serve as the primary escalation point for complex Salesforce issues, lead support operations, coordinate with business and technical teams, drive service excellence, and ensure platform stability, performance, security, and business continuity. The individual will also mentor support analysts and administrators while contributing to strategic roadmap and platform enhancement initiatives. Technical Leadership \& Support Operations * Lead Salesforce Sales Cloud \& Service Cloud support operations. * Serve as the escalation point for critical incidents and technical issues. * Mentor and guide Salesforce support team members. * Ensure SLA compliance and support best practices. * Drive process improvements and automation initiatives. * Support resource planning and workload prioritization. Salesforce Administration \& Platform Management * Administer and support Salesforce Sales Cloud and Service Cloud. * Manage users, roles, permissions, security, and configurations. * Maintain platform security, compliance, and data integrity. * Evaluate Salesforce releases and feature enhancements. * Collaborate with architects and developers on scalable solutions. * Support deployments, releases, and environment management. Incident, Problem \& Major Incident Management * Lead resolution of complex production incidents. * Manage incident triage, escalation, and communications. * Coordinate cross\-functional teams during major outages. * Conduct root cause analysis and preventive actions. * Drive resolution of recurring platform issues. * Ensure accurate incident and problem documentation. Monitoring, Reliability \& Continuous Improvement * Establish proactive monitoring and alerting practices. * Monitor application performance, integrations, and system health. * Analyze support metrics and operational trends. * Implement automation and operational improvements. * Drive platform stability and service reliability initiatives. * Monitor and support Salesforce integrations. * Coordinate with development, infrastructure, and vendor teams. * Troubleshoot integration, API, and authentication issues. * Maintain integration monitoring and recovery processes. Change, Release \& Business Continuity Management * Lead support activities for releases and deployments. * Ensure operational readiness for platform enhancements. * Support disaster recovery and business continuity testing. * Assess and mitigate risks related to system changes. * Enforce change management standards and compliance. Knowledge Management \& Process Governance * Maintain support documentation, runbooks, and knowledge articles. * Promote knowledge sharing and support best practices. * Establish standardized support processes and governance. * Keep documentation aligned with platform changes. Stakeholder \& Team Management * Act as the primary liaison between business and technical teams. * Provide regular updates on incidents and service performance. * Conduct operational reviews and governance meetings. * Mentor and develop support team members. Foster a customer\-focused support culture. Strong analytical and problem\-solving capabilities with a proactive support mindset. Exposure to Salesforce platform development concepts including Apex, Flows, APIs, and Lightning Components. * Technical Leadership * Production Support Management * Major Incident Management * Root Cause Analysis * Salesforce Administration * Stakeholder Management * Service Delivery Excellence * Team Mentoring \& Coaching * Process Improvement * ITIL \& Service Management * Customer Focus Life at PTC is about more than working with today’s most cutting\-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. Work Location: Maharashtra, India Availability: Full time
Job Title: T&T - OIDS - Infrastructure Consulting - Consultant - Bengaluru Company: Deloitte Job Category: Machine Learning Roles & Responsibilities: Deloitte’s Technology \& Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact\-driven decision\-making and generate an insight\-driven advantage. Our practice addresses the continuum of opportunities in business intelligence \& visualization, data management, performance management and next\-generation analytics and technologies, including big data, cloud, cognitive and machine learning. This role is specific to the Infrastructure Consulting team wherein the selected candidate will be expected to work in a team that provides advisory services to clients working in infrastructure sector. Typically, the services include strategic advisory \& roadmaps, business planning, feasibility studies including financial modelling, project finance, PPP advisory, transaction advisory, market assessments, institutional development, process improvement, diagnostic surveys, project development, monitoring \& evaluation, etc. * Understand client requirements, project scope and deliverables; direct project delivery and client meetings under guidance of engagement manager; Contribute towards Assess\-Design\-Develop\-Deliver\-Monitor process in various modules / projects; team player and coordination with internal and external stakeholders etc. * Working on business development under guidance of engagement manager, development of EoI/proposals, client presentations, achieving buy\-in from key stakeholders and pursuit closure * Post\-graduation in Management/ engineering/ planning or equivalent; Work Location: Bengaluru, India Availability: Full time
Job Title: Senior Developer - Component Cost Estimation, Supplier Mgmt Company: HCLTech Job Category: SAP MM Roles & Responsibilities: Key Responsibilities ------------------------ * Create and process direct and indirect purchase orders based on approved requisitions and instructions from the Supply Chain team. * Maintain accurate purchase order records, delivery dates, supplier confirmations and supporting documents in the MRP or ERP system. * Follow up with suppliers on order acknowledgements, delivery status, overdue orders, expedites, reschedules and cancellations. * Coordinate with Planning, Warehouse, Finance, Engineering and other internal teams to resolve routine purchasing, receiving and invoice discrepancies. * Support requests for quotations and compile supplier pricing, lead\-time and delivery information for review by the Buyer or manager responsible. * Assist with administrative processing for rejected materials, supplier returns, Engineering Change Requests and Engineering Change Orders. * Prepare routine purchasing reports, trackers and supplier or order\-status updates. * Maintain supplier master data and procurement records in accordance with company procedures and document\-control requirements. * Escalate delivery, pricing, quality or system issues to the responsible Buyer or manager for guidance and resolution. * Provide general administrative support to the Supply Chain team as required. Supplier Collaboration \& Development,Component Cost Estimation Good to Have Skill ---------------------- Work Location: India Availability: Full time
Job Title: Digital Marketing Specialist Company: High Think Media Box Private Limited Job Category: Digital Marketing Roles & Responsibilities: ABOUT THE ROLE We are looking for a hands\-on Digital Marketing Executive to plan, execute, optimise and report on digital campaigns for multiple client brands. The role covers paid advertising, SEO, email and WhatsApp marketing, analytics and client coordination. You will collaborate closely with designers, video editors and project managers, combining creative thinking with data\-driven decision\-making. KEY RESPONSIBILITIES · Set up, manage and optimise Meta Ads and Google Ads campaigns within approved client budgets. · Test audiences, creatives and ad copy to improve performance and reduce cost per lead. · Conduct keyword research and implement on\-page SEO for websites and blogs. · Write or coordinate blog posts and landing pages; track rankings and coordinate basic technical fixes with the web team. Email \& Lead Nurturing · Plan and execute email and WhatsApp campaigns for leads and existing customers. · Maintain clean, segmented contact lists. · Monitor performance using Google Analytics 4, Meta Ads Manager and Google Search Console. · Coordinate with project managers to deliver work on time across multiple accounts. · Monitor competitors and industry trends, contribute ideas to pitches, and support launches, events and offline campaigns with digital assets. Data\-driven and curious; organised enough to manage multiple campaigns; proactive, collaborative and willing to take ownership of outcomes. · Performance analysis, lead generation and conversion\-focused marketing. · Number and quality of leads generated through digital channels. · Cost per lead and return on ad spend. Work Location: In person Work Location: Tamil Nadu, India Availability: Full time
Job Title: Lead Engineer Company: Maersk Job Category: SAP ABAP Roles & Responsibilities: At Maersk, we are modernising our SAP landscape to deliver secure, scalable, resilient, and intelligent business solutions. As part of this transformation, we are strengthening our SAP engineering capabilities across S/4HANA, ABAP, SAP BTP, integrations, cloud technologies, and AI\-enabled development. As a Lead Engineer – SAP ABAP \& Solution Architecture, you will provide technical leadership across SAP application development and solution architecture. You will design scalable SAP solutions, guide ABAP engineering standards, support S/4HANA transformation, and work closely with functional, integration, platform, security, and product teams. The role requires a strong hands\-on understanding of ABAP/ABAP OO, S/4HANA, CDS Views, OData, APIs, integrations, SAP BTP, Fiori and modern SAP development practices. You will also help drive adoption of AI\-assisted engineering, automation, clean\-core principles, and modern development practices across the SAP landscape. Key Responsibilities * Lead development and engineering across ABAP, ABAP Objects, CDS Views, AMDP, RFC/BAPI, IDoc, OData and APIs. * Drive high\-quality development standards covering performance, scalability, maintainability, security and reusability. * Guide technical design, code reviews, troubleshooting and performance optimisation. * Support custom\-code remediation and modernisation as part of ECC\-to\-S/4HANA transformation. * Promote reusable frameworks, engineering standards and development best practices. Provide guidance on enhancements, interfaces, conversions, workflows, forms and application extensions. * Technical Leadership \& Collaboration * Provide technical leadership and mentoring to SAP engineers and developers. * Establish architecture, development and code\-quality standards. * Conduct architecture reviews, technical design reviews and engineering governance. * Collaborate closely with SAP Functional, Basis, Integration, Security, Cloud, Data and Product teams. * Engage with business and technology stakeholders to translate complex requirements into practical technical solutions. Support major SAP transformation programmes and influence technology decisions across the SAP landscape. * * Deep technical experience in SAP ABAP and SAP solution architecture. * Strong hands\-on knowledge of ABAP Objects, CDS Views, OData, APIs and modern S/4HANA development approaches. * Strong understanding of SAP S/4HANA architecture and transformation. * Experience designing enterprise\-scale solutions across multiple SAP modules and integrated systems. * Understanding of SAP BTP, Fiori and modern SAP extension approaches. * Experience with SAP integration patterns and technologies. * Strong understanding of clean\-core architecture and reducing unnecessary SAP customisation. * Experience with CI/CD, automation and modern engineering practices. * Exposure to AI/Generative AI\-enabled software engineering practices is desirable. * Strong technical leadership and stakeholder management capabilities. Ability to translate complex technical concepts into clear recommendations for technical and business stakeholders. * We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com . Work Location: Bengaluru, India Availability: Full time
Job Title: SAP Consultant(MM & S/4 HANA) Company: Skill Quotient Technologies Inc Job Category: SAP FICO Roles & Responsibilities: * This role is for a Malaysia based client. Are you willing to relocate Malaysia in future, if required? Work Location: In person Work Location: Telangana, India Availability: Full time
Job Title: Senior Software Engineer – Salesforce Agentforce Company: Williams-Sonoma, Inc. Job Category: Salesforce Roles & Responsibilities: Job Description About Williams\-Sonoma, Inc. Role Overview The role involves designing, developing, and enhancing Salesforce\-based solutions, including AI\-powered customer service capabilities, case management workflows, conversational agents, and enterprise integrations. Impact of the Role * Independently develop and deliver Salesforce features and integrations. * Contribute to Agentforce and AI\-powered customer service initiatives. * Build secure, scalable, and maintainable enterprise solutions. * Take technical ownership of assigned components and features. * Collaborate across engineering, QA, product, and architecture teams. * Continuously improve engineering quality through automation and AI\-assisted development. * Salesforce, Salesforce Service Cloud, and Salesforce Agentforce * Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows * Salesforce Data Cloud, Salesforce Einstein AI, and Prompt Builder * Salesforce Case Management and workflow automation * REST APIs, JSON, OAuth 2\.0, and enterprise integration mechanisms * Asynchronous Apex, triggers, batch processing, and platform events * Conversational AI, chatbots, generative AI, and AI agents * Large language models (LLMs), prompt engineering, and retrieval\-augmented generation (RAG) * Voice platforms, contact center applications, and conversational AI solutions * Order Management Systems (OMS), customer service applications, and backend microservices * Java, Spring Boot, and microservices * Event\-driven architectures, messaging platforms, and asynchronous integrations * Salesforce development tools, Git, CI/CD pipelines, debugging, and unit testing * AI\-assisted development tools such as GitHub Copilot, Claude, and Codex Key Responsibilities Salesforce Application Development * Design, develop, and maintain Salesforce applications using Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows. * Build and enhance Salesforce Service Cloud capabilities, including Case Management, workflow automation, and customer service processes. * Develop reusable components, custom business logic, and integrations following Salesforce best practices. * Optimize application performance, scalability, and maintainability. * Develop and enhance Salesforce Agentforce capabilities to support AI\-powered customer interactions. * Work on conversational AI solutions, including chatbots, order tracking, customer assistance, and knowledge\-based responses. * Configure and integrate Agentforce topics, actions, instructions, and business workflows. * Collaborate with the team to improve agent accuracy, reliability, and customer experience. * Explore opportunities to automate business processes using Agentforce and generative AI. Enterprise Integration \& API Development * Design and develop integrations between Salesforce and enterprise applications using REST APIs and other integration mechanisms. * Integrate Salesforce with Order Management Systems (OMS), customer service applications, and backend microservices. * Implement secure API communication, authentication, error handling, and asynchronous processing. * Collaborate with backend engineering teams to ensure reliable data exchange across enterprise systems. * Develop and enhance Salesforce Case Management workflows, including case creation, routing, assignment, escalation, and resolution. * Implement business rules, validations, approval workflows, and service automation. * Support customer service use cases such as order status, delivery inquiries, and customer support requests. * Work with product teams to translate business requirements into technical solutions. * Contribute to integrating Agentforce with voice\-based customer service and conversational AI platforms. * Support the development of AI\-powered interactions across chat and voice channels. * Work with Salesforce Data Cloud and enterprise knowledge sources to improve contextual customer interactions. * Participate in implementing retrieval\-augmented generation (RAG) and knowledge\-based AI capabilities. * Take ownership of assigned features from technical design through development, testing, deployment, and production support. * Participate in architecture discussions, code reviews, sprint planning, and technical design sessions. * Develop unit tests and support automated testing to ensure software quality. * Troubleshoot complex application issues and perform root\-cause analysis. * Follow CI/CD, secure coding, and engineering best practices. * Leverage AI\-assisted development tools to improve engineering productivity. * Mentor junior engineers and contribute to team knowledge sharing. Work Location: Pune Division, Maharashtra, India Availability: Full time
Job Title: Data Scientist II Company: Amazon.com Job Category: Machine Learning Roles & Responsibilities: We looking for an experienced, self\-driven Data Scientist to help us synthesise data into knowledge for our Kindle Direct Publishing business. If you like working with data and want to harness the power of it to develop a deeper understanding of customer behaviour, identify opportunities, impact publishing workflow and influence the business strategy to develop products and features that have a direct impact on the creator and reader experience, this is the role for you! Key job responsibilities As Data Scientist, you will connect with world leaders in your field working on similar problems. You will be working with massive\-scale data and providing analytic leadership to scientists, product managers, engineers using these data. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will closely collaborate with business, scientists, and engineers. You will have end\-to\-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision\-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities. Work Location: Karnataka, India Availability: Full time
Job Title: Logistics Specialist SAP (S4/HANA) Company: FORVIA HELLA Job Category: SAP MM Roles & Responsibilities: As Specialist For SAP MM Preparing generally valid methods, rules and tools for the optimization of processes, as well as for the improvement of key performance indicators in agreement with the superior responsible Establishing and coordinating a functional network for the area of responsibility, advising foreign locations \& Support user and process experts through the organization Collaborate with Cross\-Functional Teams: Work closely with various departments, including Logistic, IT and worldwide entities You have strong methodical, analytical and reporting skills, a proven ability to build up business cases and report results to management Work Location: Gurugram, Haryana, India Availability: Full time
Job Title: Digital Marketing Specialist Company: Innomatrics Technologies Job Category: Digital Marketing Roles & Responsibilities: Digital Marketing Specialist – Performance \& Lead Generation About the Role We are looking for a highly skilled, creative, and result\-oriented Digital Marketing Specialist who knows how to generate quality leads and drive business growth through digital marketing. We are not looking for someone who simply posts on social media or runs ads. We need someone who understands performance marketing, knows how to attract potential customers, and can turn marketing efforts into actual business leads. We believe in giving our marketing team complete freedom. You decide the strategies, platforms, tools, campaigns, and methods you want to use. We don't believe in micromanagement or restricting creativity. Our only expectation is simple: Bring results. Generate quality leads. Help us grow. Key Responsibilities * Plan, execute, and optimize Meta Ads (Facebook \& Instagram). * Manage Google Ads campaigns for lead generation and conversions. * Implement SEO strategies to improve organic visibility and traffic. * Handle social media management across relevant platforms. * Develop and execute performance\-based marketing strategies. * Generate high\-quality leads through paid and organic marketing channels. * Analyze campaign performance, track conversions, and improve ROI. * Explore new digital platforms, marketing tools, and strategies to generate leads. * Experiment with different campaigns, creatives, audiences, and marketing approaches. * Take complete ownership of digital marketing activities and results. * Meta Ads Mastery (Facebook \& Instagram Ads). * Google Ads. * Search Engine Optimization (SEO). * Performance Marketing. * Social Media Management. * Lead Generation and Conversion Optimization. * Campaign Analytics and Performance Tracking. * Digital Marketing Strategy. Knowledge of landing page optimization, Google Analytics, remarketing, content strategy, AI marketing tools, and other lead\-generation techniques will be an added advantage. * Complete Freedom: You decide how to market, which platforms to use, and what strategies to implement. * No Micromanagement: We don't believe in monitoring every move or restricting your working style. * Creative Independence: Experiment with new ideas, tools, platforms, and marketing techniques. * Result\-Oriented Environment: We care about performance, not just working hours or activity reports. * Opportunity to Lead: Take ownership of our digital marketing growth. * Freedom to Innovate: If you have a better way to generate leads, we are open to it. * Someone who understands digital marketing beyond theoretical knowledge. * Someone who can independently plan and execute marketing campaigns. * Someone who is passionate about generating leads and achieving measurable results. * Someone who takes initiative instead of waiting for instructions. * Someone who believes in experimenting, learning, and improving continuously. * Someone who is confident enough to take responsibility for marketing performance. Work Location: In person Work Location: Karnataka, India Availability: Full time