Manage and update customer data in the CRM system. Track leads, inquiries, and follow-ups regularly. Coordinate with sales team for lead conversion. Handle customer queries via calls, emails, or messages. Ensure customer satisfaction and retention. Required Candidate profile. Manage customer relationships, maintain CRM data, and support sales and marketing teams. The role involves tracking leads, improving customer engagement, and ensuring smooth communication with clients This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.
About the Job:. Step into a dynamic role as an Automation Test Engineer, where your expertise will drive the quality and reliability of software products. In this collaborative environment, you will work alongside talented teams to ensure seamless integration and functionality. Your contributions will play a pivotal role in delivering high-quality solutions that meet user needs and exceed expectations. Embrace the opportunity to innovate and enhance testing processes, all while growing your skills in a supportive and motivating atmosphere. This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.
Salesforce Development and Technical Design. Experience: 4 - 10 years. Location: Chennai, Bangalore, Hyd, Pune, Mumbai. Date of Interview: 24-Sep-26 ( Thursday). MOI: Virtual. Minimum of 5 years of hands-on experience in Salesforce development. Salesforce Certified Agentforce Specialist or Agentforce Innovator Badge. Hands-on Experience in Agentforce POCs. Proven experience in a technical leadership role for Salesforce projects. Deep expertise in Apex, Visualforce, Lightning Web Components (LWC), and JavaScript. Extensive experience with Salesforce architecture, data modeling, and security best practices. Proficiency in Salesforce integration patterns and experience with various integration technologies. Clouds : Sales, Service , Experience Cloud. Strong understanding of release management, CI/CD pipelines, and DevOps principles in Salesforce. Excellent leadership, communication, and interpersonal skills. Ability to translate complex technical concepts into understandable terms for both technical and non-technical audiences. Salesforce certifications, including Platform Developer II This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer's workforce and a trusted advisor, providing guidance and. advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems. The CSM serving Marketing Cloud customers acts as the primary Marketing Cloud Subject Matter Expert (SME) for the technical and operational configuration and needs of the customer. This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.
We are looking for a dynamic and customer-facing Pre-Sales Specialist to support our growing business in the Australia & New Zealand (ANZ) region. This role combines Pre-Sales, Inside Sales, and Sales Coordination, and will play a critical role in:. Driving lead engagement and follow-ups. Supporting solutioning and demos. Acting as a bridge between Sales, Pre-Sales, and Delivery teams. You will work closely with ANZ leadership while being part of a global pre-sales and delivery ecosystem. This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.
Job Description. Pre-Sales Specialist (ANZ Focus) - Mid-Level. Location : Hyderabad, India. Employment Type : Full-Time. Reporting to : Head of Operations ANZ (Australia). Working Hours : Must Overlap 4-6 Hours with Australian business hours (AEST / AEDT) This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.
Collaborate with marketing, sales, and customer service teams to understand business objectives and B2C customer segments, translating them into effective marketing automation strategies. Design, configure, and implement end-to-end marketing automation solutions using Salesforce Marketing Cloud, ensuring seamless integration with CRM and other relevant systems. Develop and execute personalized customer journeys, including email campaigns, SMS outreach, social media targeting, and more, to nurture leads, drive conversions, and foster customer loyalty. Utilize advanced segmentation techniques to tailor messaging and content to different B2C customer segments, optimizing engagement and conversion rates. Monitor and analyze the performance of existing marketing campaigns, leveraging data-driven insights to continuously refine and improve strategies for maximum impact. Provide subject matter expertise to the team on best practices, industry trends, and emerging technologies within the realm of Salesforce Marketing Cloud and B2C marketing. Collaborate with technical teams for data integration, troubleshooting, and ensuring the accuracy and consistency of customer data. Coordinate with IT teams on Security policies, IP warming/whitelisting, Spam regulations etc. Stay up-to-date with the latest features and updates in Salesforce Marketing Cloud, proactively identifying opportunities to enhance our marketing capabilities. Train and mentor fellow & junior team members, sharing your expertise and fostering a culture of continuous learning and improvement. REQUISITE QUALIFICATION. Essential: Bachelor's or master-s in marketing, Business, Computer Science, or related field. Preferred: MBA Marketing. REQUISITE WORK EXPERIENCE. Essential:. 4+ years of hands-on experience working with Salesforce Marketing Cloud, specifically in designing and executing marketing campaigns for B2C customers. Ability to work with clients to design customer journeys, and associated data models. Extensive experience with Marketing Cloud Studios & Builders, most importantly Email Studio, Content Builder, Journey Builder and Automation Studio, and Cloud Pages, Mobile Studio. Ability to quickly understand and grasp the existing data models in Salesforce Sales Cloud, Service Cloud, ERP, eCommerce, other satellite systems to align & design the Marketing campaigns, segments accordingly. - In-depth understanding of the B2C industry, including market trends, customer behaviors, and competitive landscape. Proficiency in creating customer journeys, segmentation, automation, and personalization within Salesforce Marketing Cloud. Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions to optimize campaign performance. Exceptional communication and collaboration abilities to work effectively with cross-functional teams and convey complex technical concepts to non-technical stakeholders. Salesforce Marketing Cloud certifications, such as Salesforce Certified Marketing Cloud Email Specialist or Salesforce Certified Marketing Cloud Consultant, are highly desirable. Experience with CRM integration, SFMC: AMPScript, HTML and CSS, SSJS and/or JavaScript, SQL, Query Studio, Guide Template Language. Good understanding of existing and upcoming Customer Data Privacy regulations like GDPR & upcoming DPDP act. Interview process. Aptitude test. Technical Interview (will be scheduled later only for test clear candidates) This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.
Position Name :Salesforce Marketing Cloud Consultant. Job Location : Mumbai. Key Result Areas:. As a Salesforce Marketing Cloud Consultant specializing in B2C, you will play a pivotal role in designing, implementing, and optimizing marketing automation strategies to enhance customer engagement, drive revenue growth, and elevate brand awareness. Leveraging your deep expertise in Salesforce Marketing Cloud and your understanding of the B2C landscape, you will collaborate closely with cross-functional teams to create personalized and impactful customer journeys. This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.
Job Title: Business Process Engineer. Location: Bangalore. Experience: 6 to 10 Years. Description:. We are looking for Business Process Engineer to drive business process transformation, automation, and digitalization initiatives across the organization This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.
Type: Contract with Client. Experience: 5-7 Years. Location: Bangalore / Hyderabad / Mumbai / Pune / Kolkata / Gurugram. Salesforce Marketing Cloud with Salesforce Cloud Data (CDP) experience is mandatory. JD. Work with data integration technologies to design and implement new solutions and processes for clients to support new customer experience strategies. Identify data points required to enable use cases. Analyze data for usability in CDP. Identify data cleansing requirements. Map data sources to CDP data objects (which requires detailed knowledge of the CDP data model). Map data fields to CDP data fields. Identify the need to custom CDP objects. Determine the relationship between CDP data objects. Identify the appropriate primary and secondary keys for each object. Determine the specific unification algorithms required for the data of a given client. Design test data to test the data model and unification algorithms. Execute complex system tests. Create web pages and tests on Salesforce Interaction Studios utilizing your knowledge expertise of CSS/HTML/JavaScript. Collaborate with cross functional teams in creating full landing page templates. Monitor and maintain existing interaction studio templates and campaigns. Set timelines of deliverables and expectations with all parties involved in a timely manner. Make content updates in website which are requested via email/ ticketing system. Troubleshoot code and conduct QA review for all Salesforce Interaction Studio campaigns and templates. Strong problem solving and troubleshooting skills with the ability to make good judgment. Qualifications:. 5+ years of hands-on experience with marketing data in MarTech and/or Marketing Data & Analytics space. Minimum 1-year implementation experience for one or more Customer Data Platforms. Minimum 2-year hands on SQL experience. Bachelor s degree or equivalent. 2+ years of experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure. Experience managing large-scale full-life cycle implementation of personalization solution. Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. Relevant Salesforce experience in Sales & Service Cloud as well as Marketing Cloud, related certifications is a plus (Marketing Cloud Consultant, Administrator, Advanced Administrator, Service Cloud Consultant, Sales Cloud Consultant, etc.). Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.