Job Title: Head of ERP O2C Order Management Company: Merck Group SAP Module: SAP SD Roles & Responsibilities: This role typically involves leading a team, managing projects, and ensuring smooth operation of all Global SAP ERP systems and their related processes. In the Sales topics you are responsible for providing state-of-the-art solutions and services for our customers. This includes assessing the implementations and following established processes to meet customer demands. You need to manager internal and external stakeholders alike and secure all processes are being followed for their deliverables. Lead weekly or bi-monthly team meetings and guide team members in delivering towards KPIs. Ensuring project milestones are met, deliverables are completed on time, and risk management is effective. Act as a single point of contact of procurement operations area; Provides input for Optimization calls. Needs to be involved in identifying and implementing process improvements within the SD and SSC modules. Maintain key metrics for quality, efficiency and productivity for application support. Implement improvement projects to drive quality, productivity and efficiency. Continuous Improvement: own detailed trend analysis and reports regarding application In this role we require an excellent knowledge of SAP Sales and the adjacent modules combined with a good understanding of associated O2C (Order to Cash) business processes integrated with ERP systems. Thus he/she should be in a position to consult business partners to find suitable and sustainable solutions to meet customer demands. Responsibilities Ensure customer satisfaction through proper solution design delivery and applications life cycle management while maintaining necessary internal (process, security) and external (GxP, GDPR, license) compliance. Manage operational support projects and change initiatives through the project life cycle, ensuring delivery to required time, cost & quality. Provide technical support and troubleshooting for data issues and incidents. Support SAP Deployments, Acquisitions and Divestitures, Continuous Improvements projects * Managing, Owning and Driving team in securing deliver of customer demands on time. * Good exposure on RFCs and ecommerce integration. * Strong exposure to integration technologies including EDI, IDOC, ALE, RFC, PI and Web-Services * Demonstrate capability to manage the team to use best practices for supporting SAP ERP Configurations in Order management for the business. * Proven ability to understand the Business Processes of the organization and the core application environments. * Ability to handle multiple tasks and adapt to changing priorities Problem Management * Lead master plan and priorities toward ticket elimination and automation. * Proactively suggest possible solutions and propose an action plan for improvement to Senior Management. * Lead the resolution of critical or complex incidents including related crisis management when appropriate. Change and Release Management * Establish documentation of current and target application architecture (incl. CMDB). * Establish and implement the Life Cycle Management plan for applications in scope. * Secure Change Management processes in line with relevant SOPs. * Drive team to follow existing release management processes within the organization. * Guide team to lead technical design of applications/solutions in portfolio * Provide technical services and functional advice on the implementation of business applications * Provide functional/technical support to project teams * Strong interpersonal and organizational skills * Strong written and oral communication skills * Good problem-solving skills * Ability to make difficult decisions and act autonomously * Integration skills regarding the use of functionality within SAP SD * Knowledge in EDI and IDocs * Knowledge in Output determination * Good knowledge in the surrounding modules (LE, MM-PUR, MM-IM, FI, CO, GTS) * Basic knowledge in ABAP – development, exits, debugging, etc. * Basic knowledge in Archiving Work Location: Bengaluru, Karnataka, India Availability: Full time
Job Title: SAP Functional Monitoring Consultant - D K Company: Cigres Technologies SAP Module: SAP SD Roles & Responsibilities: * SAP IDoc Monitoring Titan Run-monitoring Job Description | SAP Functional monitoring 1 year+ of SAP experience as consultant Functional competencies understanding High level of expertise in SAP Logistics Execution and integration areas Excellent communication skills both verbal and written with the ability to tailor communication to the intended audience (excellent English is a must) Team player and networking (colleagues as well as external partners) Capacity to challenge partners as well as capacity to show added value in relationship with them AREAS OF RESPONSIBILITY Day to Functional monitoring on Idoc failures , Batch Jobs , Interfaces and other critical capabilities, Highest level of expertise on bridge on his/her area. On demand support to Global Business SAP and functional knowledge on Sales and distributions. Work Location: KA, India Availability: Full time
Job Title: SAP MM consultant Company: Infosys SAP Module: SAP SD Roles & Responsibilities: Key Responsibilities: ------------------------- Work Location: KA, India Availability: Full time
Job Title: SAP Functional Monitoring Consultant - D K Company: Cigres Technologies SAP Module: SAP SD Roles & Responsibilities: * SAP IDoc Monitoring Titan Run-monitoring Job Description | SAP Functional monitoring 1 year+ of SAP experience as consultant Functional competencies understanding High level of expertise in SAP Logistics Execution and integration areas Excellent communication skills both verbal and written with the ability to tailor communication to the intended audience (excellent English is a must) Team player and networking (colleagues as well as external partners) Capacity to challenge partners as well as capacity to show added value in relationship with them AREAS OF RESPONSIBILITY Day to Functional monitoring on Idoc failures , Batch Jobs , Interfaces and other critical capabilities, Highest level of expertise on bridge on his/her area. On demand support to Global Business SAP and functional knowledge on Sales and distributions. Work Location: Bengaluru, India Availability: Full time
Job Title: IN-Manager_SAP SD_Enterprise Apps SAP_Advisory_Mumbai Company: PwC SAP Module: SAP SD Roles & Responsibilities: Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Job Description PwC is seeking SAP SD professionals with 1 year of experience to join its SAP Consulting practice. The ideal candidate should possess strong functional expertise in SAP SD and Order-to-Cash (OTC) processes, with experience across implementation, rollout, support, enhancement, and SAP S/4HANA transformation projects. Responsibilities: * Configure and support SAP SD processes including Sales Order Management, Pricing, Shipping, Billing, Credit Management, Output Determination, Returns, and Rebates. * Prepare functional specifications, support developments, testing, data migration, cutover, and go-live activities. * Conduct workshops, stakeholder discussions, user training, and provide production support. * Experience in implementation, rollout, migration, or support projects. * Strong analytical, communication, stakeholder management, and problem-solving skills. Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Digital Tooling, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion {+ 26 more} Work Location: MH, India Availability: Full time
Job Title: Custom Software Engineer Company: Accenture in India SAP Module: SAP SD Roles & Responsibilities: Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Roles & Responsibilities: * Expected to be a SME with deep knowledge and experience. * Should have Influencing and Advisory skills. * Responsible for team decisions. * Engage with multiple teams and contribute on key decisions. * Expected to provide solutions to problems that apply across multiple teams. * Lead the evaluation and integration of new technologies to improve software capabilities and project outcomes. * Mentor and support junior team members to foster professional growth and ensure quality deliverables. Work Location: Chennai, Tamil Nadu, India Availability: Full time
Job Title: Custom Software Engineer Company: Accenture SAP Module: SAP SD Roles & Responsibilities: The source did not clearly identify a separate responsibilities section. Refer to the original job posting. Work Location: Chennai, India Availability: Full time
Job Title: CUSTOMER SERVICE SPECIALIST I Company: TE Connectivity SAP Module: SAP SD Roles & Responsibilities: Job Overview Customer Service Representative (CSR) is crucial as they serve as the primary point of contact for both customers and the company. They will be leading the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues. Their responsibilities include managing customer interactions, processing orders, addressing concerns, and coordinating with internal teams to ensure timely and accurate delivery of products and services. This role is vital in maintaining customer satisfaction and fostering strong, long-term relationships. Shift : US Shift * Deliver extraordinary customer experience by providing customers with world-class service and strong issue ownership. * Respond promptly to customer inquiries via phone or email. * Provide detailed information about products, services, and order status. * Resolve customer complaints and issues efficiently and professionally. * Process customer orders accurately and efficiently. * Track order progress and ensure timely delivery. * Coordinate with planning, logistics, sales, product management, quality, and manufacturing teams to fulfill customer requirements. * Serve as the primary point of contact between customers and the manufacturing team. * Communicate any changes in order status, delays, or issues to customers promptly. * Prepare and deliver order confirmations, shipping notifications, and other relevant information. * Maintain accurate and up-to-date customer records and order documentation. Work Location: Bengaluru, Karnataka, India Availability: Full time
Job Title: SAP CCM (Condition Contract Management) Company: Neev SAP Module: SAP SD Roles & Responsibilities: Job Title: SAP CCM (Condition Contract Management) Department: Information Technology / Enterprise Applications Role Type: Full-time Role Overview We are seeking a highly experienced Senior SAP Functional Consultant with 8–10 years of expertise across Application Maintenance (AM) support and Application Development (AD) / enhancements. The ideal candidate possesses deep hands-on expertise in SAP S/4HANA Condition Contract Management (CCM) —including rebates, settlements, and accruals—complemented by strong domain knowledge in Sales & Distribution (SD) and Pricing . In this role, you will lead enhancement deliveries, drive continuous process improvements, and provide robust L2/L3 production support to ensure seamless business operations and Order-to-Cash (O2C) integration. Key Responsibilities * Enhancements, Projects & Business Analysis * Enhancement Delivery: Lead and deliver enhancements in CCM processes, including designing new contract types, complex settlement logic, and business-specific rebate models. * Requirement Gathering: Engage with business stakeholders to translate functional requirements into comprehensive Functional Specifications (FS) for RICEF objects. * System Configuration: Configure condition contract types, pricing conditions, settlement settings, and seamless integration points with financial modules. * Technical Collaboration: Partner closely with ABAP/technical teams during custom development, code walk-throughs, unit testing, and deployment. * Testing & Deployment: Drive System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles, ensuring defect-free releases into production environments. * Process Optimization: Identify opportunities for automation and process optimization across CCM and pricing frameworks. * Application Support & Maintenance (L2/L3) * Production Support: Provide high-quality L2/L3 support for SAP S/4HANA CCM processes, ensuring strict SLA adherence and minimal operational disruption. * Issue Resolution: Diagnose and resolve complex incidents related to rebate processing, settlement runs, accrual postings, and pricing inconsistencies. * Root Cause Analysis (RCA): Perform in-depth RCA on recurring issues and implement preventive, sustainable fixes. * ITSM Ticket Management: Manage incidents, service requests, and problem tickets efficiently within enterprise ITSM tools (e.g., ServiceNow). * Period-End Operations: Monitor, validate, and troubleshoot period-end settlement runs and financial postings. * Cross-Module Integration & Governance * SD/FI Alignment: Collaborate effectively with SD and FI/CO teams to resolve cross-functional issues and ensure accurate O2C financial integration. * Pricing Accuracy: Leverage deep SD and Pricing expertise to maintain calculation schema integrity and pricing determination rules. * Change Governance: Strictly adhere to transport management, release governance, and change management procedures (CAB approvals) for all system changes. * Knowledge Management: Maintain accurate functional design documentation, standard operating procedures (SOPs), and conduct Knowledge Transfer (KT) sessions for peer teams. * SAP CCM: 4+ years of focused experience configuring and supporting S/4HANA Condition Contract Management (Customer/Vendor Rebates, Chargebacks, Accruals, and Settlements). * SAP SD & Pricing: Strong expertise in SD core processes (O2C), pricing procedures, condition technique, access sequences, and condition types. * SAP FI Integration: Working knowledge of G/L accounting, account determination, split settlements, and revenue recognition impacts. * RICEF Development: Proven track record in creating detailed functional designs for custom reports, interfaces, enhancements, and forms. * ITSM & Tools: Hands-on experience with ServiceNow, Solution Manager, ChaRM, or similar change control frameworks. * Problem-Solving: Analytical mindset with strong root cause analysis and troubleshooting abilities. * Communication: Clear, concise written and verbal communication skills for engaging with both business key users and technical developers. * Leadership: Ability to independently manage tasks, mentor junior support team members, and drive delivery timelines. * Stakeholder Management: Experienced in facilitating workshops, prioritizing backlog items, and managing business user expectations during critical issue resolution. Skills: contract management,ccm,integration,sap,testing Work Location: Bengaluru, Karnataka, India Availability: Full time
Job Title: SAP SD C4C Consultant(7-9 years of exp)(Local to Hyd) Company: Tachyon Technologies SAP Module: SAP SD Roles & Responsibilities: Provide technical assistance and troubleshooting expertise for the SAP Sales and Distribution module, including configuration, customization, and integration with other modules such as Materials Management (MM), Finance (FI), and Controlling (CO). Offer functional guidance and expertise in C4C and SD processes, including lead management, opportunity management, sales order processing, pricing, billing, delivery, and logistics execution. Work Location: Hyderabad, Telangana, India Availability: Full time
