Job Title: IT Business Services Consultant Company: SAP SAP Module: SAP BASIS Roles & Responsibilities: Job Description What you will do One of SAP’s strategic customers has conducted a transformation program, part of which is to consume their entire SAP landscape as enhanced private cloud model provided by SAP with more than 80 productive systems and several of the largest SAP HANA-based systems. To provide the right level of service, a dedicated team has been set up within SAP Enterprise Cloud Services to work for this strategic client. The goal of this team is to operate the entire customer SAP landscape and drive innovation adoption as the customer is at the start of a large-scale SAP S/4HANA transformation program. Key Responsibilities * Deep understanding of customer landscape from technical and business perspectives including its interfaces * Strong collaboration with the customer for planning and operations * Align on upcoming changes with the Release Management and plan the execution accordingly * Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape * Analyse and deep dive into issues including the creation of RCAs as the foundation for continuous improvement * Support productization of services including, if required initial setup, documentation, and standardization * Align on planning activities and system build processes, define Handover criteria, and ensure operational readiness of the Operations team as a pre-condition for any customer GoLive ECS is the delivery organization responsible for running and operating SAP's Cloud ERP Private offering (RISE with SAP). We provide technical managed services and operations across the full stack, helping thousands of customers worldwide become intelligent enterprises. Our teams operate across all major regions - EMEA, MEE, AMER, and APAC, bringing strong international focus and rich cultural diversity to everything we do. About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Work Location: Bengaluru, Karnataka, India Availability: Full time
Job Title: SAP Basis SME & Engineering Manager Company: Unilever SAP Module: SAP BASIS Roles & Responsibilities: Role Title: SAP Basis SME and Engineering Manager Location: Bangalore About Unilever With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. PURPOSE OF THE ROLE * Individual will lead innovations in SAP Engineering & Design Architecture space that will make our business win and grow. He/she will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better Contributor to the Organization. * undefined * The SAP Basis Engineering Manager and Subject Matter Expert will be responsible for the delivery of the SAP Solution as per alignment with Enterprise Architecture along with Establishing the Innovation in the SAP arena, as well as drive the delivery of key strategic programs like S4 HANA Implementation, upgrades, migrations and any other capabilities supporting Uni Ops Digital Core ambitions. * undefined Individual will be responsible for SAP Technology activities. His/her primary objective is to understand the Business project requirement, evaluate the latest SAP products Offering and provide the SAP Solution Design as per Unilever standards in alignment with Enterprise Architecture. Also, the person will be responsible to Guide technical teams on Green/Brown Field Implementation/ System upgrade so the environments are current in terms of supportability Technical Know-how – WHAT WILL YOUR MAIN RESPONSIBILITIES BE * Individual should have an appetite to upgrade self in technology space. SAP Basis and Infrastructure knowledge is a must to have to perform this role and you should update skills on a day to basis to adapt the changing technology around us. * Act as a SAP Technology /Engineering SME in SAP Technical Services (STS) team, with hands on execution role with SAP Basis expertise. Perform SAP installs, upgrades, migrations & other configuration, or maintenance activities in support of business change programme activities. Also adopt Agentic AI skills/tools as required on demand. * Work in support of Specialists in the SAP STS & in collaboration with peers of this role like Infra Structure Specialists, SAP Basis Specialists, Technical Solution Delivery Managers & Other Technology teams across various IT teams of Unilever * Demonstrated experience in designing and delivering cost-effective, scalable, secure, and resilient SAP solutions hosted across Microsoft Azure, Google Cloud Platform (GCP) * Proven expertise in defining, documenting, and maintaining SAP capability frameworks, ensuring alignment with enterprise architecture standards, business objectives, and operational requirements. * Hands-on experience in SAP Products spanning across installations, upgrades, migrations with Architecture elements like Build Sheet creation, validation, and governance, ensuring deployment readiness, configuration accuracy, and implementation consistency across SAP platforms. * Ability to establish and maintain SAP Architecture Guidelines, Design Standards, Reference Architectures, and Technical Patterns to ensure stable, secure, and efficient operation of SAP systems. * Actively participate in Solution Design Review Boards (SDB) and providing SAP technology leadership, architectural recommendations, risk assessments, and solution approval support. * Extensive experience in the creation, review, and governance of Solution Requirement Documents (SRD) and Migration Requirement Documents (MRD), ensuring complete traceability from business requirements to technical implementation. * Strong knowledge of SAP Business Technology Platform (BTP), including the development of architecture blueprints, design patterns, integration standards, security guidelines, and governance frameworks. * Responsible for continuously reviewing, enhancing, and updating existing SAP and BTP architecture standards, design artifacts, and technical governance documentation in line with evolving business and technology requirements. * Ability to collaborate effectively with business stakeholders, delivery teams, cloud providers, and external partners to drive architecture excellence, standardization, innovation, and operational efficiency across the SAP ecosystem. * Provide architectural leadership for SAP transformation initiatives, ensuring solutions are optimized for performance, availability, security, scalability, compliance, and cost management. * Champion SAP best practices, cloud adoption strategies, automation opportunities, and continuous improvement initiatives to strengthen the enterprise SAP landscape and accelerate business value realization Stakeholder Management * Identifies, assesses and manages risks to the success of the project. Take responsibility for the definition, documentation and safe execution of Technical projects, actively participating in all phases of the project. * Ensures that realistic technical project and quality plans are prepared and maintained and track all activities against the plan, providing regular and accurate reports to stakeholders, as appropriate. Vendor Management * As part of day-to-day operations continuous involvement with vendor team is mandated. It is expected that person should be able to drive multiple initiatives with team along with the day-to-day operational activities. It is expected that you generate value from your vendor partners and ensure that you generate savings in terms of cost and efforts. * Technical knowledge/awareness of SAP Basis from implementation or consulting background. * An Engineering mind-set is essential. Analytical, trouble shooting, enquiring, strong desire to remediate/ own problems through to resolution, design & documentation focused, rigorous & disciplined in approach to all activities. * Knowledge of Unix – SUSE LINUX / LINUX / HANA/DB2 and Oracle for Application of SAP * Broad understanding of SAP products in a Global Environment/ context * Broad knowledge of Global SAP infrastructure requirements (including. storage, network, servers, tooling, capacity management & planning) * Broad knowledge of SAP Landscape management (System refreshes and release cycles) and main Associated Technologies / Applications (one or more of these applications) * Strong SAP Basis Skills & Experience * Ability to gain awareness of Unilever’s IT operating framework. * Strong understanding of ITIL – service management framework * Significant self-motivation and focus to achieve the objectives of the role. * The ability to manage and deliver the highest level of service with inhouse team and through strategic partners. * The ability to communicate effectively with people at all levels in the Unilever organization and to present recommendations clearly and positively to ensure they are accepted thus demonstrating lateral influence. * Driving standards, quality & consistency approach in all delivery work * Track record of IT Operational mgmt. &/ or exposure to SAP Build/Upgrades and Migrations & successful delivery to agreed timescales * SAP Basis and DB, SAP BTP, S4 HANA ( Implementation , Upgrade , Migration ) * Stakeholder Management * SAP & Cloud Infrastructure * SAP Architecture & Deployment patterns on hyper scalers Leadership Skills * CARE DEEPLY: We care about how consumers experience our brands, the growth and development of our people, and their impact on the planet. We emphasize the importance of performance and care, moving from ambiguity about success to fairness and transparency. * FOCUS ON WHAT COUNTS: We prioritize what truly matters, setting clear and stretching goals. We aim to shift from having everything as a priority to focusing on fewer, bigger things that are delivered to conclusion and are being rewarded. * STAY THREE STEPS AHEAD: We encourage bold and creative thinking to make breakthroughs in performance. We focus on anticipating and staying ahead of consumer needs and external trends, shifting from reacting to leading, shaping, and disrupting the market. * DELIVER WITH EXCELLENCE: The emphasis is on delivering everything with excellence and pace, taking personal ownership, and holding each other accountable. We aim to shift from pride in thinking to pride in execution, developing breakthrough solutions and ensuring the best outcomes. Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Work Location: Bengaluru, Karnataka, India Availability: Full time
Job Title: Specialist – SAP Basis Company: Konecranes SAP Module: SAP BASIS Roles & Responsibilities: Job Description We are currently seeking candidate for a Senior Consultant position in the SAP Basis within our organization. This role offers the opportunity enhance your expertise in SAP Basis administration and gain practical exposure to advance technologies with opportunities to architect and operate solutions on BTP, AZURE, AWS platforms. Your key responsibilities: * Managing the S/4HANA SAP RISE Landscape in cooperation with SAP Enterprise cloud services. * Daily monitoring of all S/4HANA SAP systems (e.g. work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, profile parameter maintenance etc.) * Analyzing system Performance and adjusting various tuning parameters to maintain optimum utilization including application server load balancing, operation modes, background jobs management * Managing & Performing System refreshes * Configure and manage the SAP printing subsystem for all SAP instances * SAP Solution Manager Change Request Management functionality (ChaRM) from basis point of view and cCTS. Cloud TMS used for BTP Fiori UI transports by developers and understanding of it seen as advantage. * Analysis of SAP Service Session reports (incl. EarlyWatch Alert) for systems operated in the cloud. Provide recommendations for changes related to SAP application (outside technical operations scope of standard service). * Proactive housekeeping of systems in SAP RISE Landscape * Archiving SAP S/4HANA data with SAP standard tools. Knowledge of 3rd party tools giving better visibility to archived data seen as advantage. * Furthermore, adherence to operational procedures compliant with audit requirements is imperative. * Managing SAP Security and adherence to best practices related to risk assessment, security policies & Regular audits. * Understanding of SAP BTP connection to on-premise (private cloud) SAP systems. * Deeper knowledge of SAP BTP Administration seen as advantage. * Exposure in automating the processes in SAP Basis area seen as advantage. * Exposure to SAP Cloud ALM seen as advantage. * Awareness of ISO 14001 and 45001 standards 2 years of experience in IT industry working in global support or business process monitoring environment. We believe in creating a workplace that is built on trust, flexibility, friendliness and inclusivity towards each other and culture with open communication and low hierarchy. We are a strong expert organisation where you are able to use modern tools and technologies - while embracing agile methodologies and continuous learning and development. Want to learn more about Konecranes IT and what your future colleagues have to say? Visit our IT career pages on www.konecranes.com/careers/explore-our-roles/it-careers If this role sparked your interest, please submit your application by 31-Aug-26, at latest, on our career site. We will contact you after the application period at latest. Konecranes moves what matters* . We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Work Location: Pune Division, Maharashtra, India Availability: Full time
Job Title: SAP Basis Consultant Company: T-Systems ICT India Pvt. Ltd. SAP Module: SAP BASIS Roles & Responsibilities: Company Introduction – T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector. For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology. Job Description \\SAP Basis Consultant – Key Responsibilities:\\* * Administer and maintain SAP NetWeaver and S/4HANA systems, including installation, configuration, upgrades, and patching * Manage Oracle EBS and HANA database environments, performing routine DBA tasks, health checks, and troubleshooting * Execute system upgrades, migrations (DMO, nZDM), and Unicode conversions with minimal downtime * Perform system copies, refreshes, and recovery operations for Oracle and HANA databases * Monitor system performance, analyse logs, and optimise database and application parameters * Manage backup and restore procedures, ensuring data integrity and business continuity * Apply patches (CPU, PSU, and technical patches) across all supporting products and technologies * Troubleshoot performance issues and identify bottlenecks in large-scale EBS environments * Configure and maintain high availability and disaster recovery solutions for SAP systems * Support SAP system migrations to cloud platforms (Azure, AWS, GCP) where applicable Please Note: Fraudulent job postings/job scams are increasingly common.* Beware of misleading advertisements and fraudulent communication issuing 'offer letters' on behalf of T-Systems in exchange for a fee. Please look for an authentic T-Systems email id - XYZ@t-systems.com. Work Location: Pune/Pimpri-Chinchwad Area Availability: Full time
Job Title: SAP Basis Administrator Company: Infosys SAP Module: SAP BASIS Roles & Responsibilities: Perform SAP system administration activities across Development, Quality, and Production environments. Monitor SAP systems proactively and resolve technical issues to ensure high availability. Execute SAP installations, upgrades, kernel upgrades, support pack implementation, and patch management. Perform SAP client administration, system refreshes, client copies, and transport management. Manage SAP user administration, roles, authorizations, and security-related activities. Monitor and optimize SAP system performance, database health, and background jobs. Handle SAP HANA database administration tasks including backup, recovery, and monitoring. Configure and maintain Transport Management System (TMS). Coordinate with functional, development, infrastructure, and database teams for issue resolution. Prepare and maintain system documentation and operational procedures. Participate in on-call support and scheduled maintenance activities. Work Location: Bengaluru East, Karnataka, India Availability: Full time
Job Title: IT Technology Services Senior Specialist (Basis -NetWeaver ) Exp- 8yrs to 13yrs Company: SAP SAP Module: SAP BASIS Roles & Responsibilities: What You’ll Build Enhanced Operations Service Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services. * Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s. * Quick responses during escalations, take proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system and Driving initiatives to standardize and simplify server operations. * Root Cause analysis for Service requests execution failures, Repetitive failures, Long running incidents, Customers and systems triggering repetitive alerts, and other issues – continuous improvement methodologies * Analyse root-causes of the failures (if known) in achieving the KPIS and define a corrective action plan, with well-defined mitigation steps. * Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units. * Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery * Process improvement initiatives for daily operational activities * Streamline standard operating procedures by focussing on automation enhancements. * Proactive Operation services for the customer and service on-demand with improvements plans to all the stakeholders involving the customer. What You Bring Hands-on experience in one of the areas like Basis, System Performance Management, Lifecycle events (Upgrades / Updates), SAP Project Management, Support, Escalation Management. Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage. * Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE) * Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support. * Application Security, Backup and recovery strategies, performance tuning, System Copies, export-import, high availability, and disaster recovery strategy, export-import. * Experience in Problem Management, Root cause analysis methodologies Where You Belong The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Work Location: Bengaluru, Karnataka, India Availability: Full time
Job Title: Analyst, System Administration Company: Magna International SAP Module: SAP BASIS Roles & Responsibilities: Job descriptions may display in multiple languages based on your language selection. What We Offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Job Responsibilities The System Admin Analyst (SAP Basis Tech Analyst) will report to the System Administration SAP Technical and and will be responsible for managing and supporting the company's SAP and B2B system landscape. This role includes technical responsibilities for systems hosted on-premises, with partners, and in cloud environments such as Azure or other hyperscalers, as well as ensuring SAP security. The System Admin Analyst will work closely with the global ISOL (Industrial Solution) Team and the Manager to ensure the smooth operation and security of the SAP and B2B/EDI systems. This position requires a proactive approach to system management, troubleshooting, and continuous improvement to maintain optimal performance and compliance with security standards. Roles and Responsibilities * Collaborate with the ISOL Team Analyst and Manager to develop and implement SAP/B2B and global system strategies and solutions. * Ensure the integration and proper functioning of ISOL systems within the MAGNA environment in collaboration with the Hosting Provider. * Strong focus at SAP Basis Support * Work with our external Hosting Providers together to ensure well performing, secure, up-to-date and cost-effective SAP Systems * Work with the Magna internal Microsoft Azure and OS team together to get smaller SAP installations like ADS, SAP Cloud Connector installed * Analyze invoices e and take care on monthly invoice * Technical Administration task, Printer, Interfaces, system performance. * Analyzing EWA Reports for SAP. * Technical Ticket Support. * Troubleshoot and resolve technical issues and disruptions in the ISOL environment. Escalation handling for ISOL System including hosting platform (Azure) * Monitor and analyze security incidents, conduct audits and vulnerability assessments to identify and address potential risks and vulnerabilities. * Collaborate with IT teams and external partners to ensure compliance with security standards. * Manage relationships with external vendors and consultants for security-related projects and services. * Stay up to date with the latest developments and trends in ISLO Landscape, Azure, and SAP, B2B security. * Provide technical guidance and support to other team members as needed. * Compliance with ISAE 3402 requirements for SAP systems. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Work Location: Bengaluru, Karnataka, India Availability: Full time
Job Title: SAP Basis Consultant Company: Bosontech IT Services Private Limited SAP Module: SAP BASIS Roles & Responsibilities: Job Description * E3 level knowledge in SAP BASIS * At least End to end SAP Implementation project experience * Performs SAP software application installation, configuration, integration, upgrade, Unicode conversion, enhancement-pack deployment; support pack and kernel patch updates, running on ECC/HANA, Oracle and SQL database systems * Proven ECC support experience, including administration, backup, and fail-over * Responsible for troubleshooting and performance tuning of SAP HANA applications and databases * Monitors, analyzes, identifies, and responds to trends in system performance and resource utilization with SAP technology stack. Works with the required teams to identify database, hardware, software, or network-failure scenarios, to determine root cause, and to assist in resolution of issues discovered * Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance * Design and implement an optimal SAP configuration to maximize system performance and availability * Manage SAP users, authorizations, and profiles * Distribute the online SAP user workload and monitor and manage the SAP background job workload * Maintain SAP performance by planning and executing SAP tuning strategies * Monitor all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.) * Interfaces with functional teams to ensure the proper integration of business processes and procedures with information technology and to identify customer solutions * Prepares comprehensive and thorough technical program documentation including but not limited to specifications, test conditions, test plans, and test data Work Location: Mumbai, Maharashtra, India Availability: Full time
Job Title: IT Business Services Consultant Company: SAP IT Business Systeme SAP Module: SAP BASIS Roles & Responsibilities: Job Description What you will do Key Responsibilities: * Deep understanding of customer landscape from technical and business perspectives including its interfaces * Strong collaboration with the customer for planning and operations * Align on upcoming changes with the Release Management and plan the execution accordingly * Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape * Analyse and deep dive into issues including the creation of RCAs as the foundation for continuous improvement * Support productization of services including, if required initial setup, documentation, and standardization * Align on planning activities and system build processes, define Handover criteria, and ensure operational readiness of the Operations team as a pre-condition for any customer GoLive ECS is the delivery organization responsible for running and operating SAP's Cloud ERP Private offering (RISE with SAP). We provide technical managed services and operations across the full stack, helping thousands of customers worldwide become intelligent enterprises. Our teams operate across all major regions - EMEA, MEE, AMER, and APAC, bringing strong international focus and rich cultural diversity to everything we do. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Work Location: KA, India Availability: Full time
Job Title: Junior Analyst, System Administration Company: Magna International SAP Module: SAP BASIS Roles & Responsibilities: Job descriptions may display in multiple languagesbased on your language selection. At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Job Responsibilities: The Junior Analyst System Administration, SAP Basis Technical will report to the Manager of System Administration SAP Bass Technical and and will be responsible for managing and supporting the company's SAP and B2B system landscape. Within System Administration, we are responsible for software solutions, whether they are hosted by hyperscalers, SAP, or our regional hosting providers. The Junior Analyst System Administration, SAP Basis Technical will work closely with the global ISOL (Industrial Solution) Team and the Manager to ensure the smooth operation and security of the SAP and B2B/EDI systems. This position requires a proactive approach to system management, troubleshooting, and continuous improvement to maintain optimal performance and compliance with security standards. Key Responsibilities * Vulnerability Note Review & Implementation Support * Downtime Planning & Coordination * ChaRM IW Support (organizational adjustments, authorization assignments, ticket processing) * Job Management Support (process and resolve related tickets) * Certificate Management * SAP Printer Creation & Support * OSS Connection & SAP Support Access * SAP System Monitoring, including corrective and preventive actions * 1st Level Incident & Task Handling * System Copy Support (pre- and post-copy activities) * Technical Analysis Support * Purchase Requisition (PR) Creation & Coordination * B2B Interface Support * Remote SAP Frontend Support * Participate in global support activities and cross-regional coordination. * Provide North American shift coverage for one month – shift wheel * On call support (24x7) – rotation wheel * Shift coverage is considered part of the role and does not qualify for additional compensation. * Be a team player: Document your knowledge and share it with others, help train the less experienced colleagues in our team * A solid foundational knowledge of IT and network engineering is essential. * Experience in SAP Basis Administration and Technical Operations. * Knowledge of SAP ChaRM, monitoring, job scheduling, and OSS support processes. * Strong analytical and troubleshooting skills. * Ability to work independently in a global support environment. * Good communication and coordination and collaboration skills. * Strong sense of responsibility. * Excellent problem-solving skills and the ability to analyze and resolve technical issues. * Experience with S/4 Hana * Hands-on experience with the administration and management of systems within the Microsoft Azure Portal. * Basic understanding understanding of B2B and MES Systems * Ideally experience in performing upgrades, patches, and other maintenance activities in SAP B2B systems. * Knowledge in Data Archiving + Data Aging Health & Safety Responsibilities Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. ---------------------------------------------------------------------------------------------------------------------------------------------- Work Location: KA, India Availability: Full time
