Job Title: Service Delivery Manager Company: FrieslandCampina SAP Module: SAP Basis Roles & Responsibilities: Functietitel: Service Delivery Manager Accountable for SAP operational and service delivery excellence, ensuring platform availability, performance, and SLA compliance. Drives incident and problem management, including timely RCA delivery. Oversees audit and control follow-up, manages stakeholders across IT and business teams, and communicates service performance to leadership. Continuously improves SAP services using ITIL best practices while adapting to evolving business and customer needs. In this exciting role, we are offering you: * Service delivery management with a strong SAP technical background. * Experienced in SAP basis, technical capabilities. * Take responsibility & ownership for SLA services and related projects. * Take ownership on audit and internal control requirements * Drive automation and innovations in SAP Service-management. * Work with partners and stakeholders in Business and IT on service management. * Supports defining service agreement for contracts with 3rd parties. * Ensure ownership of applications is documented in the service catalogue and CMDB. * Manage escalations and complaints regarding SAP services, incidents and changes. * Drive problem management process for recurrent- and priority- incidents. * Optimize service delivery utilizing support tooling; ServiceNow and SAP Solution Manager * Drive integrated ECO Service management and Reporting. * Manage Service Level Reporting with in and external IT delivery teams. * Manage the SAP IT Service Portfolio and Service Catalogue. * Assist SAP Functional teams to continuously improve services. * Work with all required parties to improve the E2E process of incident and problem management. * Drive Demand to Delivery requirements of new, changed and retired services. * Drive Service management for strategic IT Operations initiatives. * SAP Service management point of contact for service related questions. * Manage relationship with all stakeholders in SAP Service Management domain. * Advise on IT solutions / support / service models. Work Location: Petaling Jaya, M10, Malaysia Availability: Full time
Job Title: SAP Basis Consultant Company: DAYONE DATA CENTERS SINGAPORE PTE. LTD. SAP Module: SAP Basis Roles & Responsibilities: DayOne Data Centers is a Singapore-headquartered global digital infrastructure platform that develops and operates next-generation data centers across Asia Pacific and Europe. Trusted by leading hyperscalers and businesses, the company engineers, builds, and operates high-capacity, AI-ready campuses with speed, scale, and reliability. Responsibilities: * SAP System Administration: Perform daily SAP Basis operations, including system monitoring, performance tuning, background job management and transport management. Administer S/4HANA development, quality, production and sandbox environments, conduct regular health checks, and support kernel upgrades, support packages and patch management. * SAP Fiori Administration: Manage the SAP Fiori landscape, including gateway configuration, OData service activation, catalogue and launchpad administration, cache management and front-end performance troubleshooting. * SAP BTP and Cloud ALM: Manage integrations and extensions deployed on SAP BTP, configure subaccounts, destinations, Cloud Connector and trust between BTP and S/4HANA, and support deployment of CAP or UI5 applications. Use SAP Cloud ALM for monitoring, alerting, dashboards and change management. * Shared Services Operations: Own assigned technical incidents and service requests within agreed service levels, maintain monitoring checklists and runbooks, and provide clear handover across regions and time zones. * Transport and Change Control: Import transports only against approved change records, maintain transport logs and evidence, enforce production change controls, and support release and deployment windows. * Landscape and Integration Support: Maintain and document the SAP landscape across private cloud and connected systems, coordinate with infrastructure, network and security teams, and troubleshoot RFC, IDoc, API and SAP Integration Suite connectivity issues. * Vendor and Provider Coordination: Coordinate with SAP and the private cloud operations provider for platform maintenance, upgrades, refreshes, incidents and service requests, understanding the split of responsibilities under RISE with SAP, and track them to closure. * Security, Backup and Compliance: Support user administration and privileged access procedures in coordination with the security team, support backup, disaster recovery testing and high availability arrangements, and produce evidence for IT general controls, SOX and audit requests. Projects and Continuous Improvement: Provide technical input to upgrade, migration, rollout and enhancement projects, recommend tools and automation to improve Basis operations, and maintain operating procedures and technical documentation. Work Location: Kuala Lumpur, M14, Malaysia Availability: Full time
Job Title: Service Delivery Manager Company: FrieslandCampina SAP Module: SAP Basis Roles & Responsibilities: Functietitel: Service Delivery Manager Accountable for SAP operational and service delivery excellence, ensuring platform availability, performance, and SLA compliance. Drives incident and problem management, including timely RCA delivery. Oversees audit and control follow-up, manages stakeholders across IT and business teams, and communicates service performance to leadership. Continuously improves SAP services using ITIL best practices while adapting to evolving business and customer needs. In this exciting role, we are offering you: * Service delivery management with a strong SAP technical background. * Experienced in SAP basis, technical capabilities. * Take responsibility & ownership for SLA services and related projects. * Take ownership on audit and internal control requirements * Drive automation and innovations in SAP Service-management. * Work with partners and stakeholders in Business and IT on service management. * Supports defining service agreement for contracts with 3rd parties. * Ensure ownership of applications is documented in the service catalogue and CMDB. * Manage escalations and complaints regarding SAP services, incidents and changes. * Drive problem management process for recurrent- and priority- incidents. * Optimize service delivery utilizing support tooling; ServiceNow and SAP Solution Manager * Drive integrated ECO Service management and Reporting. * Manage Service Level Reporting with in and external IT delivery teams. * Manage the SAP IT Service Portfolio and Service Catalogue. * Assist SAP Functional teams to continuously improve services. * Work with all required parties to improve the E2E process of incident and problem management. * Drive Demand to Delivery requirements of new, changed and retired services. * Drive Service management for strategic IT Operations initiatives. * SAP Service management point of contact for service related questions. * Manage relationship with all stakeholders in SAP Service Management domain. * Advise on IT solutions / support / service models. Work Location: Petaling Jaya, Malaysia Availability: Full time
Job Title: SAP Basis Consultant Company: DayOne Data Centers Singapore Pte. Ltd. SAP Module: SAP Basis Roles & Responsibilities: DayOne Data Centers is a Singapore-headquartered global digital infrastructure platform that develops and operates next-generation data centers across Asia Pacific and Europe. Trusted by leading hyperscalers and businesses, the company engineers, builds, and operates high-capacity, AI-ready campuses with speed, scale, and reliability. Responsibilities: * SAP System Administration: Perform daily SAP Basis operations, including system monitoring, performance tuning, background job management and transport management. Administer S/4HANA development, quality, production and sandbox environments, conduct regular health checks, and support kernel upgrades, support packages and patch management. * SAP Fiori Administration: Manage the SAP Fiori landscape, including gateway configuration, OData service activation, catalogue and launchpad administration, cache management and front-end performance troubleshooting. * SAP BTP and Cloud ALM: Manage integrations and extensions deployed on SAP BTP, configure subaccounts, destinations, Cloud Connector and trust between BTP and S/4HANA, and support deployment of CAP or UI5 applications. Use SAP Cloud ALM for monitoring, alerting, dashboards and change management. * Shared Services Operations: Own assigned technical incidents and service requests within agreed service levels, maintain monitoring checklists and runbooks, and provide clear handover across regions and time zones. * Transport and Change Control: Import transports only against approved change records, maintain transport logs and evidence, enforce production change controls, and support release and deployment windows. * Landscape and Integration Support: Maintain and document the SAP landscape across private cloud and connected systems, coordinate with infrastructure, network and security teams, and troubleshoot RFC, IDoc, API and SAP Integration Suite connectivity issues. * Vendor and Provider Coordination: Coordinate with SAP and the private cloud operations provider for platform maintenance, upgrades, refreshes, incidents and service requests, understanding the split of responsibilities under RISE with SAP, and track them to closure. * Security, Backup and Compliance: Support user administration and privileged access procedures in coordination with the security team, support backup, disaster recovery testing and high availability arrangements, and produce evidence for IT general controls, SOX and audit requests. Projects and Continuous Improvement: Provide technical input to upgrade, migration, rollout and enhancement projects, recommend tools and automation to improve Basis operations, and maintain operating procedures and technical documentation. Work Location: Kuala Lumpur, Malaysia Availability: Full time
Job Title: SAP GRC PC SME Company: Freedom Consulting Inc. SAP Module: SAP Basis Roles & Responsibilities: Responsibilities: * Analyze and resolve complex software issues to ensure continuous system performance and reliability. * Collaborate with cross-functional teams to enhance system functionality and prevent recurring problems. * Document findings and solutions clearly to support knowledge sharing and future troubleshooting efforts. * Contribute to process improvements by identifying gaps and proposing innovative approaches. * Engage proactively with stakeholders to understand system impacts and prioritize support activities effectively. * Design and implementation of automation rules/logic for various controls in SAP Process Control solution. * Troubleshooting and corrections of existing and newly created automation rules in SAP Process Control solution. * Troubleshooting of SAP Process Control configuration related objects (workflow, parameters etc.). * SAP Process Control work items support (troubleshooting of workflows). Work Location: Federal Territory of Kuala Lumpur, Malaysia Availability: Full time
Job Title: System Analyst SAP FICO Company: UOB SAP Module: SAP Basis Roles & Responsibilities: About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description About The Department UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. Job Responsibilities Candidates are expected to: - * Understand business function and analyse user requirements, make a clear scope of project and build consensus with users (Create ‘Project Management Plan’). * Lead in analysis and scoping of data sourcing and functional enhancements, functional/application design, functional specification discussion, and obtain users agreements. * Obtain commitments from all identified stakeholders on creation of project plan and handle of project change management. * Create project schedule, project activity list and control to keep the schedule and within budget. * Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes. * Arrange with users to conduct User Acceptance Test and arrange with vendor (where relevant) to prepare necessary test environment and support functional testing. * Produce Deployment, Run Books and Implementation Plans. * Prepare necessary documents to facilitate and deliver the project (Release checklist, UAT results, etc.). * Communicate project details and schedules to the Business as required. * Lead and co-ordinate Go-Live activities, including the execution of the deployment plans and checklists. * Ensure that the delivery of assigned projects meet or exceed user expectations. * Review post implementation issues coming out from project implementation. * Manages risks and resolve issues for production incidents assigned. * Manages relationships and coordinate work between different team members, and with developer resources. * Will need to understand impacts of branches and code merges arising from needs of conflicting projects, change requests, and production incident fixes. * Will need to closely supervise developer resources work, and ensure that quality coding practices and processes have been observed. * Continually works towards making improvements in the FA team’s processes. * 5-10 years of previous project management experience, with exposure to project management best practices/ methodologies/ project lifecycle. * 5-10 years of supporting SAP ECC6 environment from a functional perspective, with solid understanding of core Finance modules such as Finance and Controlling (FICO) (including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cost Center Accounting (CO-CCA) and Internal Order Management (CO-IO); and Budget Control System (BCS). * Working knowledge of Material Management (MM), Workflow Management functionalities, Flexible Real Estate (RE-FX) and Asset Accounting (AA) is preferred. * Working knowledge of SAP ABAP programming language, Control-M schedule, and JIRA issue management tool is preferred. * Working knowledge of SAP Basis and Oracle databases is preferred. * Formal training in project management practices preferred. * Demonstrated effective leadership and analytical skills. * General PC knowledge including Microsoft Office with expert level knowledge of Excel, and working knowledge of MS Access. * Experience with IT support of Financial Accounting and Procurement business functions is preferred. * Capability in requirement analysis and functional design skills in an SAP ECC6 environment. * Capability of self-learning and a quick learner. * Be adaptable, flexible and be able to thrive in a challenging, fast-paced and growing organization/environment. * Good communication (written and oral) skills. * Ability to network and influence others without direct oversight or supervision. * Ability to develop and maintain productive working relationships with colleagues in distributed global locations. Work Location: Greater Kuala Lumpur Availability: Full time
Job Title: Service Delivery Manager Company: FrieslandCampina SAP Module: SAP Basis Roles & Responsibilities: Accountable for SAP operational and service delivery excellence, ensuring platform availability, performance, and SLA compliance. Drives incident and problem management, including timely RCA delivery. Oversees audit and control follow-up, manages stakeholders across IT and business teams, and communicates service performance to leadership. Continuously improves SAP services using ITIL best practices while adapting to evolving business and customer needs. In this exciting role, we are offering you: * Service delivery management with a strong SAP technical background. * Experienced in SAP basis, technical capabilities. * Take responsibility & ownership for SLA services and related projects. * Take ownership on audit and internal control requirements * Drive automation and innovations in SAP Service-management. * Work with partners and stakeholders in Business and IT on service management. * Supports defining service agreement for contracts with 3rd parties. * Ensure ownership of applications is documented in the service catalogue and CMDB. * Manage escalations and complaints regarding SAP services, incidents and changes. * Drive problem management process for recurrent- and priority- incidents. * Optimize service delivery utilizing support tooling; ServiceNow and SAP Solution Manager * Drive integrated ECO Service management and Reporting. * Manage Service Level Reporting with in and external IT delivery teams. * Manage the SAP IT Service Portfolio and Service Catalogue. * Assist SAP Functional teams to continuously improve services. * Work with all required parties to improve the E2E process of incident and problem management. * Drive Demand to Delivery requirements of new, changed and retired services. * Drive Service management for strategic IT Operations initiatives. * SAP Service management point of contact for service related questions. * Manage relationship with all stakeholders in SAP Service Management domain. * Advise on IT solutions / support / service models. Work Location: Petaling Jaya, Selangor, Malaysia Availability: Full time
Job Title: SAP Basis Consultant Company: JustBacked SAP Module: SAP Basis Roles & Responsibilities: About DayOne Data Centers DayOne Data Centers is a Singapore-headquartered global digital infrastructure platform that develops and operates next-generation data centers across Asia Pacific and Europe. Trusted by leading hyperscalers and businesses, the company engineers, builds, and operates high-capacity, AI-ready campuses with speed, scale, and reliability. Responsibilities * SAP System Administration: Perform daily SAP Basis operations, including system monitoring, performance tuning, background job management and transport management. Administer S/4HANA development, quality, production and sandbox environments, conduct regular health checks, and support kernel upgrades, support packages and patch management. * SAP Fiori Administration: Manage the SAP Fiori landscape, including gateway configuration, OData service activation, catalogue and launchpad administration, cache management and front-end performance troubleshooting. * SAP BTP and Cloud ALM: Manage integrations and extensions deployed on SAP BTP, configure subaccounts, destinations, Cloud Connector and trust between BTP and S/4HANA, and support deployment of CAP or UI5 applications. Use SAP Cloud ALM for monitoring, alerting, dashboards and change management. * Shared Services Operations: Own assigned technical incidents and service requests within agreed service levels, maintain monitoring checklists and runbooks, and provide clear handover across regions and time zones. * Transport and Change Control: Import transports only against approved change records, maintain transport logs and evidence, enforce production change controls, and support release and deployment windows. * Landscape and Integration Support: Maintain and document the SAP landscape across private cloud and connected systems, coordinate with infrastructure, network and security teams, and troubleshoot RFC, IDoc, API and SAP Integration Suite connectivity issues. * Vendor and Provider Coordination: Coordinate with SAP and the private cloud operations provider for platform maintenance, upgrades, refreshes, incidents and service requests, understanding the split of responsibilities under RISE with SAP, and track them to closure. * Security, Backup and Compliance: Support user administration and privileged access procedures in coordination with the security team, support backup, disaster recovery testing and high availability arrangements, and produce evidence for IT general controls, SOX and audit requests. * Projects and Continuous Improvement: Provide technical input to upgrade, migration, rollout and enhancement projects, recommend tools and automation to improve Basis operations, and maintain operating procedures and technical documentation. Work Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Availability: Full time
Job Title: SAP Basis Consultant Company: Lavu Tech Solutions Sdn Bhd SAP Module: SAP Basis Roles & Responsibilities: Job Summary We are looking for an experienced SAP Basis Consultant responsible for the administration, monitoring, configuration, performance, and maintenance of SAP systems. The candidate will work closely with functional, development, infrastructure, security, and business teams to ensure SAP landscapes are stable, secure, and highly available. Key Responsibilities * Perform day-to-day SAP Basis administration across SAP landscapes such as DEV, QA, and PRD. * Install, configure, and maintain SAP systems and components. * Manage SAP system monitoring, performance tuning, and troubleshooting. * Perform SAP system start/stop, kernel upgrades, support package updates, and patches. * Manage transport requests and transport management using STMS. * Configure and maintain RFC connections, background jobs, printers, and SAP profiles. * Monitor system health, work processes, logs, dumps, locks, and system resources. * Perform SAP user administration, including roles, authorizations, and password-related activities in coordination with the Security team. * Support SAP database administration activities and coordinate with DB teams where required. * Perform and monitor SAP backup and recovery activities * Support SAP upgrades, migrations, installations, and system refreshes. * Troubleshoot issues related to SAP application servers, connectivity, interfaces, jobs, and system performance. * Manage SAP services and integration components such as SAP Gateway, Web Dispatcher, and SAProuter, where applicable. * Support HA/DR, disaster recovery, and business continuity activities. * Coordinate with SAP, infrastructure, database, network, and application teams for incident resolution. * Participate in 24x7 production support/on-call rotation, if required. * Maintain technical documentation, operational procedures, and system inventories. * Follow ITIL processes for incident, problem, change, and service request management. Work Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Availability: Full time
Job Title: SAP Basis Consultant Company: Lavu Tech Solutions Sdn Bhd SAP Module: SAP Basis Roles & Responsibilities: An SAP Basis Consultant ensures that SAP environments (ERP, S/4HANA, BW, etc.) run smoothly, securely, and efficiently. They act as the backbone of SAP system administration, supporting both technical and functional teams. Key Responsibilities * System Administration * Install, configure, and maintain SAP systems and landscapes. * Apply patches, upgrades, and perform system copies. * Monitor system performance, availability, and capacity. * Security & Compliance * Manage SAP users, authorizations, and profiles. * Ensure compliance with IT security policies and data integrity. * Implement disaster recovery and backup strategies. * Troubleshooting & Support * Diagnose and resolve system issues. * Provide technical support to SAP functional consultants and end-users. * Collaborate with IT teams for integration with other enterprise systems Work Location: Bayan Lepas, Penang, Malaysia Availability: Full time
