Workforce Solutions Specialist, Workforce Solutions Specialist

Workforce Solutions Specialist. We’re looking for a Workforce Solutions Specialist to support critical workforce management systems, including UKG Kronos, SAP ECP Payroll and Access Control platforms. What You’ll Do. Provide first and second‑line support for Kronos, SAP Payroll and Access Control systems. Manage incidents, service requests and access requests through the Service Desk. Monitor and resolve tickets within agreed SLAs. Support user administration, data updates and system maintenance. Assist with reporting, data analysis and issue investigation. Support system upgrades, testing, implementations and change initiatives. Contribute to process improvements and service delivery enhancements. What You’ll Bring. Experience supporting business applications or enterprise systems. Strong customer service and Service Desk experience. Excellent analytical and problem‑solving skills. Good Excel skills, including lookups, pivots and data validation. Desirable. Experience with UKG Kronos. Exposure to SAP Payroll / SAP ECP. Knowledge of HR, Payroll or Workforce Management processes. Experience supporting Access Control systems. Job search faster with Premium. Access company insights like strategic priorities, headcount trends, and more. Harsh and millions of other members use Premium. Get Premium now. Cancel anytime. No hidden fees. This is a great opportunity to build a career in the SAP HCM domain. Interested candidates looking to grow in SAP HCM are encouraged to apply. This role offers hands-on exposure to real-world SAP HCM projects.

Experience supporting business applications or enterprise systems Strong customer service and Service Desk experience Excellent analytical and problem‑solving skills Experience with UKG Kronos Knowledge of HR, Payroll or Workforce Management processes Experience supporting Access Control systems Experience required: 1-3 Years. Education: Any Graduate. Location: Craigavon, Northern Ireland, United Kingdom. Employment type: Full Time. Candidates with strong communication skills and a willingness to learn are encouraged to apply. Freshers and experienced professionals meeting the above criteria are welcome to apply. Only candidates matching the required skill set and experience level will be considered.