ServiceNow Solution Architect | Public Sector | 1 Year Contract

Job Title: ServiceNow Solution Architect | Public Sector | 1 Year Contract Company: NEXBRIDGE RECRUITMENT PTE. LTD. SAP Module: SAP HCM Roles & Responsibilities: to lead platform strategy, agile delivery, and AI innovation initiatives within a large-scale enterprise environment. This is a high-impact dual role suited for someone who is equally comfortable driving architectural decisions and leading agile delivery teams to consistent, high-quality outcomes. Job Responsibilities ServiceNow Platform Leadership Conduct feasibility studies to evaluate ServiceNow implementation opportunities and assess technical viability Lead architectural design and migration strategy for transitioning workflows from legacy platforms such as SharePoint, Nintex K2, and other systems to ServiceNow with minimal business disruption Design and oversee implementation of ServiceNow Performance Monitoring and Predictive Analytics capabilities to enhance operational visibility and enable data-driven decision making Establish monitoring frameworks providing real-time insights into system performance, user adoption, and business process efficiency Agile Delivery & Scrum Leadership Own and manage the product backlog in close collaboration with Product Owners and business stakeholders, ensuring user stories are well-defined, prioritised, and sprint-ready Track and communicate key agile metrics including velocity, sprint burndown, and release progress to senior leadership and programme stakeholders Design, architect, and oversee implementation of ServiceNow AI capabilities including NowAssist, Agentic AI, and other emerging AI features Lead exploration and experimentation to integrate ServiceNow AI with SaaS platforms including Microsoft Copilot, Workday, SAP, COUPA, iValua, and Oracle Provide enterprise-wide architecture review and guidance ensuring ServiceNow implementations align with the organisation's broader technology strategy Develop strategies to optimise user access patterns, reduce administrative overhead, and maintain appropriate security controls Quality Assurance & Vendor Management Provide independent validation and counter-checks of vendor solutions and implementation efforts ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) Work Location: Singapore, S00, Singapore Availability: Full time

We are looking for an experienced and technically strong Job Requirements Demonstrated experience facilitating agile ceremonies, managing product backlogs, and coaching cross-functional teams Experience with ServiceNow Performance Analytics, Predictive Intelligence, and AI capabilities Experience leveraging AI tools and automation to improve processes, decision-making, and operational efficiency Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master certification TOGAF or equivalent enterprise architecture certification Experience with cloud platforms and modern integration technologies Experience in government or highly regulated environments Experience Required: Not disclosed Key Skills: Procurement Salary: SGD 8000 - 11000 per monthly