People Technology and AI Automation Specialist

Job Title: People Technology and AI Automation Specialist Company: Philips Job Category: SAP SUCCESSFACTORS Roles & Responsibilities: Key Responsibilities * Workflow Automation Architecture: Design and implement end\-to\-end automated workflows for critical HR processes, including talent acquisition, onboarding provisioning, benefits enrolment changes, and offboarding checklists. * System Integration: Connect disparate HR software ecosystems (such as Applicant Tracking Systems, Performance Management tools, and Learning Management Systems) with core HCM platforms (e.g., Workday, SAP SuccessFactors, or BambooHR) via APIs and middleware. * Bot Deployment: Develop, test, and maintain bots (using platforms like Copilot, Claude etc) to handle repetitive, rule\-based data entry and data synchronization tasks between legacy systems. * Process Mapping \& Optimization: Partner with HR stakeholders to audit current workflows, document "as\-is" processes, and engineer optimized, scalable "to\-be" automated solutions. * Self\-Service \& Chatbot Administration: Build and maintain automated HR ticketing routing workflows and conversational low\-code chatbots (e.g., Microsoft Power Virtual Agents) to instantly resolve employee tier\-1 FAQs. Data Integrity \& Compliance: Ensure all automated pipelines adhere to strict data security protocols, maintaining high accuracy and compliance with global data privacy regulations (e.g., GDPR, CCPA). * Onsite roles require full\-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. Work Location: Tamil Nadu, India Availability: Full time

Required Skills \& Qualifications Technical Skills * HR Technology: Deep familiarity with core HRIS/HCM platform data structures and employee lifecycle modules. * Automation Tools: Advanced proficiency in low\-code/no\-code workflow automation platforms (e.g., Microsoft Power Automate, Copilot, Claude, Codex, Make, or Zapier). Data \& APIs: Strong understanding of REST APIs, JSON, and Webhooks to sync data between cloud applications. Intermediate knowledge of SQL for data validation is highly preferred. * Soft Skills \& Workplace Attributes Key Skills: SAP SuccessFactors, Learning Management Salary: Not disclosed