Learning Consultant

Job Title: Learning Consultant Company: ANZ Banking Group Job Category: SAP SUCCESSFACTORS LMS Roles & Responsibilities: Req ID: 127079 Department: C\&TD Learning Division: Talent \& Culture Location: Melbourne About Us ------------ About the Role ------------------ The ANZ Academy is an enterprise‑wide learning program with a vision to deliver impactful and consistent capability development offerings at scale. Our programs are designed to build knowledge, skills and confidence aligned to ANZ’s critical capability priorities. The ANZ Academy delivers a broad suite of learning experiences across key focus areas, including professional skills, data and digital fundamentals, banking fundamentals, and leadership capability through LEAD@ANZ. The ideal candidate is a highly skilled facilitator who is also an established learning designer confident in leading end to end design solutions. You bring authenticity, presence and adaptability to the room, while also Learning experiences are highly interactive and discussion‑based, with facilitators expected to draw on their own leadership experience, insight and reflection to enrich learning. You will role‑model the ANZ Academy facilitation approach and contribute to a strong culture of learning excellence across the organisation. In addition to delivery, you will be required to lead learning needs analysis, learning design, program iteration, and evaluation. You will contribute to Train‑the‑Trainer programs, facilitator capability uplift, and communities of practice across ANZ. This role requires an ‘always learning’ mindset, openness to feedback, and the ability to continuously refine both facilitation and design practice to meet evolving learner and business needs. Role Type: Role Location: The role will be primarily responsible for: * High‑quality, dynamic facilitation of ANZ Academy and LEAD@ANZ programs across predominately virtual environments * Designing and adapting learning experiences in partnership with subject matter experts and learning consultants to ensure relevance, engagement and impact * Learning needs analysis, program design, iteration and continuous improvement of ANZ Academy offerings * Demonstrating and role‑modelling the ANZ Academy facilitation and learning design standards with divisional partners and stakeholders * Design and delivery of Train‑the‑Trainer programs and facilitator enablement initiatives * Measurement, evaluation and insight generation to inform learning effectiveness * Stakeholder engagement and consulting to support enterprise learning priorities * Learning program administration and coordination support as required What will you bring? ------------------------ But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. Work Location: Melbourne, Australia Availability: Full time

You will deliver ANZ Academy programs across a range of modalities, including Teams Live webinars, virtual classrooms and occasionally in‑person experiences. You will be comfortable facilitating independently or co‑facilitating with peers and stakeholders. Your audiences will vary from graduates to senior leaders, requiring agility in your approach. * Tertiary qualification in Human Resources, Organisational Development, Psychology, Education, or equivalent significant experience in learning design, facilitation or leadership development * Demonstrated excellence in facilitating leadership and professional capability programs in large corporate environments * Experience designing learning experiences using sound adult learning and instructional design principles * Strong capability delivering learning in virtual and hybrid environments using Microsoft Teams \& its related tools, managing breakout rooms and digital collaboration platforms * Proven experience operating in leadership, learning or organisational development contexts * Strong stakeholder engagement, consulting and influencing skills * Well‑developed written and verbal communication skills * Ability to navigate ambiguity, manage competing priorities and adapt to changing program requirements * Strong critical thinking, project management and execution capability What are some desirable skills and experience? * Formal experience in instructional or learning design * Accreditation in coaching or diagnostic tools requiring skilled debriefing * Experience with learning experience platforms or learning aggregators * Familiarity with SuccessFactors or similar LMS platforms * Understanding of change management and communication approaches * Certificate IV in Training and Assessment * Experience working in an Agile or fast‑paced enterprise environment Key Skills: LMS Salary: Not disclosed