Actively Hiring
L'
Junior E-Commerce Manager - FTC
L'Oréal
Johannesburg
Skills:
Digital Marketing
Analytics
Job Description
Job Title: Junior E-Commerce Manager - FTC
Company: L'Oréal
Job Category: Digital Marketing
Roles & Responsibilities:
Department: Digital / E\-Commerce
Reports to: E\-Commerce Manager
Role purpose
Support the growth and day\-to\-day performance of LDB’s e\-commerce business across retailer and brand platforms. The role helps deliver strong digital shelf execution, engaging product content, effective online campaigns, and accurate performance reporting—while ensuring that communications are consistent with brand standards and approved product claims.
Key responsibilities
* Support the execution of e\-commerce plans across relevant retail partners and brand.com channels.
* Monitor sales, traffic, conversion, availability, and promotional performance; prepare regular reports and highlight opportunities or issues.
* Assist with product launches, online promotions, trading calendars, and commercial presentations.
* Track product availability, assortment, pricing and online visibility, escalating discrepancies to relevant teams.
* Contribute to forecasts and post\-campaign evaluations using available sales and digital performance data.
* Support the planning and implementation of retailer media and on\-site activations, in coordination with internal teams and external partners.
* Help manage campaign briefs, assets, timelines, budgets, and campaign tracking.
* Coordinate with agencies and retailer contacts on operational requirements and delivery.
* Summarize campaign outcomes and recommendations for future activity.
* Build effective working relationships with Brand, Sales, Customer Service, Supply Chain, Finance, IT, agencies, and e\-commerce partners.
* Maintain campaign calendars, trackers, product data, and other operational documentation.
* Support process improvements that improve execution quality, speed, and consistency.
* Raise risks, delays, data issues, or customer\-impacting concerns promptly.
* Analytical mindset and attention to detail.
* Organized, proactive, and able to manage multiple deadlines.
* Clear communication and collaborative working style.
* Curiosity about digital trends and a willingness to learn.
* Commercial awareness and a customer\-focused approach.
* Sound judgment about when to escalate questions or seek review.
Important role boundary
The role supports content and campaign execution but does not independently approve medical, regulatory, legal, or product\-efficacy claims. Those must follow the applicable local review and approval process.
Work Location: Johannesburg, GP, South Africa
Availability: Full time
Requirements
Experience and qualifications
Key Skills: Digital Marketing, Analytics
Salary: Not disclosed