Human Resources Officer

Job Title: Human Resources Officer Company: Confidential Job Category: SAP SUCCESSFACTORS Roles & Responsibilities: To support day\-to\-day employee relations activities, ensuring timely resolution of employee concerns, compliance with company policies and UAE Labour Law, and a positive working environment. Key Responsibilities 1. Handle employee grievances, complaints and workplace concerns, ensuring timely resolution. 2. Support disciplinary procedures, investigations, counselling sessions and documentation. 3. Coordinate with line managers and employees on employee relations matters. 4. Ensure consistent implementation of HR policies, procedures and UAE Labour Law. 5. Maintain accurate records of employee complaints, disciplinary actions and investigations. 6. Conduct regular employee engagement visits to operational sites and address employee concerns. 7. Support employee welfare initiatives and promote a positive working environment. 8. Prepare employee relations reports and highlight recurring issues to management. 9. Coordinate with HR Shared Services on employee\-related administrative matters. 10. Support conflict resolution and provide guidance to employees and managers on HR procedures. 11. Expert in preparing Dashboard Reports Work Location: Dubai, United Arab Emirates Availability: Full time

Qualifications \& Experience * Bachelor's degree in human resources, Business Administration or a related field / CIPD preferred * 1-2 years of experience in HR or Employee Relations, preferably handling blue\-collar/artisan employees. * Basic knowledge of UAE Labour Law and HR practices. * Good communication, interpersonal and problem\-solving skills. * Ability to handle confidential employee matters professionally. * Proficiency in MS Office; knowledge of SAP SuccessFactors is an advantage. * Knowledge on Power BI Required Key Skills: SAP SuccessFactors Salary: Not disclosed