T&T-FT | Senior Team Lead | Order to Cash | Delhi

Job Title: T&T-FT | Senior Team Lead | Order to Cash | Delhi Company: Deloitte Job Category: SAP SD Roles & Responsibilities: T\&T\-FT \| Senior Team Lead \| Order to Cash \| Delhi T\&T\-FT \| Senior Team Lead \| OTC \| Delhi * Manage and execute activities across the contract\-to\-cash lifecycle, service timelines, quality and control requirements. * Coordinate contract intake, drafting support, review, approvals, electronic signatures, execution, repository management and SAP contract maintenance. * Create, process and validate sales orders, contract drawdowns, delivery documentation and related SAP transactions in line with approved contractual terms. * Prepare, validate, issue and review shipping, customs, discharge and customer documentation, aligned with contractual terms, Incoterms, marine practices and regulatory requirements. * Generate accurate commercial invoices and supporting documents, monitor shipment execution, AR/AP positions, payment schedules and collections to support timely cash flow. * Manage Letter of Credit activities, including draft review, issuance checks, SWIFT vetting, financial document preparation, bank presentation, ATL monitoring, discrepancy resolution and bank coordination. * Review complex, non\-standard or high\-risk transactions and exceptions, obtaining or routing approvals in accordance with delegated authority. * Maintain accurate contracts, orders, shipment, invoicing, LC and customer\-credit data, including repositories, trackers, databases and management reporting. * Ensure adherence to SOPs, commercial policies, approval matrices, service levels, internal controls and documentation standards, while maintaining audit readiness. * Act as a subject matter expert, resolve operational and system issues, manage escalations, guide stakeholders and support onboarding and process training. * Monitor KPIs and SLAs, identify recurring errors and delivery risks, and drive root\-cause actions, standardisation, system enhancements and automation. * Contract lifecycle management * Validate incoming contract requests, identify missing or unclear information and guide requestors on corrective action. * Support contract drafting, review and redlining within established processes and prepare or review pricing letters against contractual clauses and internal pricing policies. * Create, amend or close contracts in SAP in line with approved requests; coordinate approvals and electronic signatures; upload, tag and archive executed versions. * Perform repository quality checks and periodic audits to address filing inconsistencies, incomplete fields, version gaps and record accuracy. * Order management * Create, process and update sales orders and drawdowns in SAP accurately and within defined timelines. * Generate delivery notes and review contract setup, order documentation and order progress for accuracy and completeness. * Investigate discrepancies and delays, reconcile orders, deliveries and invoices, and complete standard and ad\-hoc reporting required for month\-end. * Shipping documentation and export compliance * Prepare, validate, issue and review Bills of Lading, Statements of Facts, Letters of Indemnity/Undertaking, Certificates of Origin, cargo certificates, export declarations, customs documents and customer\-specific documentation. * Coordinate documentation requirements and cut\-offs with Marine teams, shipping agents, carriers, customers, banks, ports, external authorities and internal stakeholders. * Manage export clearance, conditional release notes and discharge\-port documentation, resolving documentation exceptions and escalations. * Review documentation clauses in contracts and advise on alignment with operational processes and SLA requirements. * Invoicing and cash flow support * Generate invoices and supporting shipping documents for presentation to banks or dispatch to customers, checking accuracy and completeness before release. * Monitor shipment execution, cash collections, AR/AP positions and payment schedules, and coordinate resolution of outstanding matters. * Perform and review month\-end procedures, operational invoicing analysis and payment reporting; maintain sales databases and management reports. * Coordinate responses to audit and financial queries, compile supporting evidence and track closure of outstanding actions. * Trade finance * Create and validate proforma LC applications, review LC drafts and issuance, and vet SWIFT messages to support clean LCs and timely shipments. * Prepare accurate financial documents in SAP and validate bank presentations against LC conditions and contractual requirements. * Liaise with banks on confirmations, rates, discrepancies and fees, escalating material issues where required. * Monitor Authorization to Load issuance and maintain accurate LC/ATL status updates for ports, scheduling and business teams. * Prepare and improve customer credit\-monitoring reports and reporting required for mid\-year and year\-end LC discounting. * Governance, reporting and improvement * Review daily workload and prioritise time\-sensitive requests, approvals, shipment cut\-offs, bank presentations, payment follow\-ups and month\-end activities; escalate capacity or delivery risks. * Execute data extracts and analysis, update trackers, prepare dashboards and translate cycle\-time, documentation\-error, operational\-performance and SLA trends into actionable insights. * Lead or support root\-cause reviews, corrective actions, KPI development, process mapping, knowledge management, SAP and CTC enhancements, quick\-win automation and MERP transition activities. * Provide operational guidance, onboarding, training and knowledge sharing to support consistent process interpretation and execution. Work Location: Delhi, India Availability: Full time

Key skills required * Bachelor's degree in Accounting, Finance, Commerce, International Trade, Supply Chain, Maritime Studies or a related field. * 7\-1-2 years of experience across commercial services, including hands\-on operational delivery and subject matter expertise in governance, controls, stakeholder coordination and service delivery. * Experience in commodity, export, shipping, metals, mining or a comparable international trade environment is desirable. * End\-to\-end knowledge of contract lifecycle management, order management, invoicing, shipping documentation and trade finance processes. * Experience with contract intake, drafting support, redlining, approval routing, execution and repository management. * Knowledge of sales order processing, contract drawdowns, delivery notes, billing interfaces, month\-end reconciliation and contract\-to\-cash controls. * Experience preparing international trade and marine documentation, including Bills of Lading, cargo certificates, customs declarations and discharge documentation. * Working knowledge of Letters of Credit, SWIFT review, bank presentations, discrepancy management, ATL workflows, customer credit monitoring and bank fees. * Knowledge of shipping, invoicing, metal pricing, supply chain, Incoterms, shipping regulations, port workflows and charterparty documentation requirements. * Strong working knowledge of SAP, including contract maintenance, sales orders, delivery notes, financial documents and billing\-related processes. * Knowledge of Salesforce; experience with IMOS and Sedna is advantageous. * Advanced Excel capability for trackers, reconciliations, workload monitoring, analysis, dashboards and reporting; Power BI experience is advantageous. * Working knowledge of Microsoft Office applications. Key Skills: Order Management, Pricing, Sales Orders, Billing Salary: Not disclosed