Actively Hiring
TA
Supplier Engagement Specialist
Talent Solutions Group
Sydney
Skills:
Salesforce
Job Description
Job Title: Supplier Engagement Specialist
Company: Talent Solutions Group
Job Category: Salesforce
Roles & Responsibilities:
Talent Solutions Group is partnering with a leading technology provider to find a Supplier Engagement Specialist for a short\-term contract. You'll help deliver a high\-profile customer implementation program. This is a fast\-paced, hands\-on role for someone who loves the phone, thrives on targets, and can hit the ground running.
Work Location: Sydney, NSW, Australia
Availability: Full time
Requirements
* Making high\-volume outbound calls (50\-75 per day) to suppliers invited to join the platform
* Running targeted phone and email engagement campaigns
* Building quick rapport with supplier administrators and business contacts
* Explaining onboarding requirements, timelines and next steps clearly
* Helping suppliers with registration, account setup and onboarding tasks
* Identifying and resolving barriers to completion, and escalating technical or commercial issues where needed
* Re\-engaging inactive or at\-risk suppliers
* Keeping CRM records accurate and up to date after every interaction
* Reporting on progress, risks and onboarding status to the project team
* Experience in customer service, customer success, onboarding, telesales or stakeholder engagement
* A confident, professional phone manner and excellent written communication
* Persistence and resilience, with a genuine drive to hit targets
* Strong organisation and attention to detail
* The ability to work independently and juggle competing priorities
* CRM experience (Salesforce, HubSpot or similar) is highly regarded
Key Skills: Salesforce
Salary: Not disclosed