Supervisor, Learning & Development Delivery

Job Title: Supervisor, Learning & Development Delivery Company: McDonald's Job Category: SAP SUCCESSFACTORS LMS Roles & Responsibilities: Department Overview McDonald’s has an exciting opportunity for a Supervisor, L\&D Delivery (Program Deployment and Learning Technology Support) role based in our India Global Business Services Office. This role is critical in enabling the successful deployment of global learning initiatives, supporting / advising on the use of learning technologies, and ensuring effective project and translation management across markets. You will develop standards for how projects are successfully planned and executed to ensure resourcing is properly planned to meet timeliness across the organization. Working closely with the local market learning teams and the learning design team, you will advise stakeholders on how to optimize and effectively use the organization's learning systems to support learning and development initiatives. Your role is essential in enabling scalable, high\-quality learning experiences that reflect McDonald’s global brand and local market needs. Duties Program Deployment \& Project Management : • Collaborate with Global L\&D and Markets to lead the deployment of L\&D initiatives and priorities. • Lead end\-to\-end project management for L\&D initiatives, including planning, scheduling, resource allocation, and risk mitigation. • Collaborate with instructional designers, SMEs, and business partners to define project scope, timelines, and deliverables. • Monitor project progress using tools like Smartsheet, Asana, or Microsoft Project. • Coordinate with IT and platform teams to ensure seamless deployment of learning content. • Advocate for customer needs by capturing feedback and sharing insights with leadership and product owners. Learning Technology Support : • Support stakeholders in leveraging learning platforms (LMS, LXP, Data Warehouse, SharePoint, Brightcove) effectively. • Stay informed about new features, updates, and integrations for learning systems and implement them as needed. • Track and analyze KPIs to assess the effectiveness of learning programs. • Manage the translation and localization of global learning content across multiple languages and markets. • Follow QA processes for translated materials and maintain glossaries and style guides. • Advocate for customer needs by capturing feedback and sharing insights with leadership and product owners. McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. At McDonald’s, we lead through our values centered on inclusivity, service, integrity, community, and family. Here is your chance to get in on something special as we grow our corporate team in India and allow you to grow your career. Work Location: Hyderabad, Telangana, India Availability: Full time

• Advise on the end\-to\-end user experience including options for optimizing the LMS and LXP environments. Qualifications • 5 \- 0-1 years of experience and a Bachelor’s Degree or equivalent in L\&D, Project Management, or related field. • Proven experience in project management and translation/localization of learning content. • Experience working in large, multi\-national corporations with a matrixed structure. • Experience working across many countries and cultures Key Skills: Learning Management System, LMS, Learning Management, Learning Content Salary: Not disclosed