Sr. Consultant - SAP PP QM

Job Title: Sr. Consultant - SAP PP QM Company: YASH Technologies Job Category: SAP MM Roles & Responsibilities: Key Responsibilities We are seeking an experienced SAP PP \& QM AMS Support Lead Consultant to manage and support SAP Production Planning (PP) and Quality Management (QM) processes for a large healthcare client. The candidate will lead AMS support activities, drive incident and problem management, coordinate enhancements, and ensure stable operations across manufacturing and quality processes in a regulated healthcare environment. #### AMS Support Leadership * Senior Consultatn SAP PP and QM AMS support team and serve as the primary point of contact for business stakeholders. * Manage incidents, service requests, problem management, and change requests within agreed SLAs. * Conduct daily operational reviews and prioritize production support activities. * Coordinate with business users, functional teams, BASIS, security, and development teams. * Drive root cause analysis (RCA) and implement preventive actions for recurring issues. * Support month\-end, quarter\-end, and year\-end business activities. #### SAP PP Functional Responsibilities * Support Production Orders, Process Orders, Work Centers, Routing, BOM, and MRP processes. * Analyze and troubleshoot planning and manufacturing execution issues. * Monitor MRP runs and resolve planning exceptions. * Support capacity planning, production scheduling, and shop floor integration. * Coordinate with MM, WM/EWM, SD, and QM teams for end\-to\-end process support. #### SAP QM Functional Responsibilities * Support Inspection Lots, Quality Notifications, Quality Certificates, and Usage Decisions. * Manage quality planning, quality inspections, and quality control processes. * Resolve issues related to incoming, in\-process, and finished goods inspections. * Support batch management and traceability requirements. * Ensure compliance with healthcare and regulatory standards. * Maintain support documentation, SOPs, knowledge articles, and training materials. * Ensure compliance with FDA, GxP, SOX, and healthcare industry requirements. * Support audit activities and provide required system documentation. * Strong knowledge of: + SAP PP (Production Planning) + SAP QM (Quality Management) + SAP MM integration + Batch Management + Master Data Management + Manufacturing Processes * Minimum 5 years of SAP AMS support experience. * Experience managing offshore/onshore support teams. * Strong knowledge of ITIL processes: + Incident Management + Problem Management + Change Management + Service Level Management 1\. AMS Delivery \& Operations * SAP AMS delivery, ensuring SLA compliance and high\-quality service. * Manage incident, problem, change, and release management activities following ITIL standards. * Conduct root cause analysis and implement permanent fixes for recurring issues. * Ensure operational stability of the SAP AMS landscape (both Decentralized and Embedded). * Collaborate with offshore delivery teams for 24x7 coverage and global service continuity. 2\. Transition Management (as Receiver) * Ensuring complete and accurate knowledge transfer from the incumbent vendor or implementation team. * Validate and document processes, configurations, and open tickets during transition. * Identify gaps, risks, and dependencies in the incoming support scope. * Establish transition governance, reporting mechanisms, and issue resolution frameworks. * Drive stabilization phase post\-transition and ensure smooth handover into steady\-state AMS operations. * Provide advanced functional and operational support for: * + Understanding of Client business processes specially for HEALTHCARE INDUSTRY in Manufacturing (Discrete, PP\-PI \& REM) Supply chain and related areas + Should be capable of Handling the interfaces between ECC and S4 HANA SAP systems, any 3rd party system integrations, root cause and fix errors. + Knowledge of handling Output types, IDOCs, batch jobs is a plus. + Proficient communication skills with proactive approach to work with US client for issue resolution, process improvisation through solutioning. + PP QM Configuration \& Customization * Support integrations with SAP S/4HANA, PP, TM, QM, and 3PL systems. * Deliver minor enhancements, system tuning, and continuous process improvements. * Identify automation and optimization opportunities to improve service efficiency. * Support innovation projects, such as migration to S/4HANA Embedded PPor warehouse automation integration. * Maintain comprehensive knowledge management and documentation. * Flexible work arrangements, Free spirit, and emotional positivity * Agile self\-determination, trust, transparency, and open collaboration * All Support needed for the realization of business goals, * Stable employment with a great atmosphere and ethical corporate culture Work Location: Karnataka, India Availability: Full time

#### AMS Experience Key Skills: SAP MM, Configuration, Functional Specifications Salary: Not disclosed