Senior Manager/Manager (Human Performance & Wellbeing)

Job Title: Senior Manager/Manager (Human Performance & Wellbeing) Company: Civil Aviation Authority of Singapore SAP Module: SAP SuccessFactors Roles & Responsibilities: [What the role is] We are seeking an experienced Human Performance Specialist to join our Safety Division. This role is crucial in optimising both the performance and well-being of our Air Traffic Controllers (ATCOs), Air Traffic Control Support Officers (ATCSOs) and Engineers while driving our human factors and safety initiatives. The position combines expertise in performance psychology, human factors, and safety management to ensure the continued excellence of our air navigation services. * Conduct individual and group coaching sessions * Develop and implement performance enhancement programmes * Design and drive mental well-being initiatives including peer support programmes * Provide training on fatigue management, stress management, and decision-making * Support fitness for duty assessments and return-to-work programmes * Lead human factors investigations and analyses * Develop preventive strategies based on investigation findings * Contribute to safety management system improvements * Conduct workload and fatigue management studies * Design and deliver human factors training programmes Critical Incident Stress Management: * Establish and maintain CISM programme * Provide psychological support following critical incidents * Facilitate group debriefings and peer support sessions * Monitor and analyze programme effectiveness * Develop post-incident support frameworks * Design and conduct safety culture surveys and focus groups * Analyze operational data to identify human performance trends * Develop performance metrics and assessment frameworks * Provide evidence-based recommendations to management * Support the development of human performance policies * Strong analytical and critical thinking abilities * Excellence in stakeholder management * Outstanding communication and interpersonal skills * Ability to work independently in a complex environment * Project management capabilities * Data analysis and reporting expertise * Opportunity to shape human performance initiatives in a world-leading ANSP * Professional development opportunities * Competitive compensation package * Collaborative work environment * Global industry exposure Work Location: Singapore, Singapore Availability: Full time

* Qualifications in Aviation/Organizational Psychology or Human Factors * Experience in Air Traffic Control or Air Navigation Services * Certification in psychometric assessments * Background in safety management systems * Training and facilitation experience Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 3-year contract in the first instance, and may be considered for placement on a permanent tenure or a contract renewal. Experience Required: mid-senior level Key Skills: Project Management Salary: Not disclosed