SAP UK Payroll, Sr. Support Engineer

Job Title: SAP UK Payroll, Sr. Support Engineer Company: Rimini Street Job Category: SAP ABAP Roles & Responsibilities: Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end\-to\-end, mission\-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third\-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. We are actively seeking a Sr. Support Engineer, SAP UK Payroll. The role will report directly to the Regional Manager, SAP – EMEA. The Sr. Support Engineer, SAP UK Payroll will be based in the UK and may work from a remote office. The role of the Sr. Support Engineer, SAP UK Payroll is to provide exceptional remote\-based support for mission\-critical SAP Payroll applications as part of our global customer SAP Delivery team. The position is responsible for providing subject matter expertise and support to global clients operating SAP Payroll environments in the UK. This includes researching and troubleshooting complex Payroll issues, providing advice and solutions, and helping clients maintain stable and compliant Payroll operations. The role may also support Payroll\-related issues connected to Time Management, Personnel Administration and Organisation Management. While candidates are not expected to be specialists in every SAP HCM area, they should have sufficient knowledge to investigate related issues and collaborate with other Support Engineers when additional expertise is required. Essential Duties and Responsibilities Additional Duties \& Responsibilities Other job\-related duties and responsibilities may be assigned from time to time. * Superb troubleshooting skills and tenacity in problem solving. * Ability to investigate, debug and triage support\-case issues involving SAP Payroll ABAP code. * Strong functional knowledge of SAP Payroll configuration, processes, tables and relationships. * Ability to analyse complex Payroll issues and identify the underlying functional, configuration, integration or data\-related cause. * Ability to understand issues connected to Time Management, Personnel Administration and Organisation Management and collaborate with other specialists when required. * Strong understanding of UK Payroll statutory, legal reporting and compliance requirements. * Passionate focus on customer support and the ability to build long\-term, successful working relationships with clients. * Excellent interpersonal, presentation and communication skills, both verbal and written. * Attention to detail and the ability to learn quickly. * Strong focus on client satisfaction. * Demonstrated ability to work independently and as part of a global team. * Ability to collaborate, share knowledge and support colleagues within a virtual environment. * Ability to work calmly and professionally in high\-pressure situations. * Ability to manage assigned customer relationships and act as a trusted technical and functional Payroll advisor. * Ability to work remotely from a home\-based office in a virtual environment. Work Location: United Arab Emirates Availability: Full time

Strong hands\-on experience with UK SAP Payroll, UK statutory and legal reporting requirements, country\-specific infotypes, Payroll configuration, PCRs and schemas is essential for this role. Education * Bachelor’s degree in computer science, information systems, business or a related field, or equivalent professional experience. * Membership of CIPP or an equivalent professional Payroll organisation is desirable. Experience * 10\+ years of relevant hands\-on SAP Payroll experience is essential. * Extensive experience supporting SAP Payroll for organisations operating in the UK. * Deep knowledge of UK Payroll configuration, statutory regulations, legal reporting and country\-specific infotypes. * Extensive knowledge of PCRs and schemas, Payroll and Finance integration, Payroll processing and Payroll calculations. * Strong experience with Time Management and Payroll\-related absence processing, including sickness, maternity, paternity and shared parental leave. * Experience investigating and resolving complex SAP Payroll issues in highly configured and integrated environments. * Experience supporting RTI submissions, year\-end processing and other UK Payroll compliance activities. * Experience with UK Local Government Payroll, including Multiple Employment, LGPS or Teachers’ Pension requirements, is highly desirable. * Experience supporting Ireland Payroll is beneficial but not required. * Country\-specific Payroll knowledge for other European or Middle Eastern countries is a nice to have. * Experience supporting SAP Payroll application end users within a corporate, consulting or managed\-support environment. * Experience contributing to a full lifecycle SAP Payroll implementation, major upgrade or significant Payroll enhancement is beneficial but not essential. * Experience providing ongoing application support following an implementation or upgrade. * Deep working knowledge and understanding of Payroll business processes. * Strong analytical and logical problem\-resolution skills. * SAP certification is considered a plus; however, relevant hands\-on SAP Payroll experience is more important. * Demonstrated experience resolving complex Payroll problems and issues that may involve related SAP HCM areas. * The ideal candidate will be fluent in English, including speaking, reading and writing. Proficiency in another European language is preferred but not required. Key Skills: SAP ABAP Salary: Not disclosed