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SAP SD/CS Functional

TRH Consultancy Services
Shimla*
Experience2-5 years
Salary 8-12 LPA
LocationShimla*
Job TypeFull Time
Skills: SAP SD S4HANA SLAs Support Team Business Users
Job Description
TRH Consultancy Services
Shimla, Himachal Pradesh
Requirements
• Understand the different SLAs and coordinate with support team for expediting the resolution of tickets
• Ability to Coordinate with Business users and Support team
• Ability to escalate the issues to the next level and keep users updated about the progress of the issue.
• Understand the different monitoring requirements
• Proactively provide overall feedback to Production Support Manager
• Ability to search for similar problems in the database and suggest resolution as applicable or pass it on to right stream of next level of support for quick resolution
• Understands interfaces/batch jobs working
Interested in SAP SD/CS Functional at TRH Consultancy Services?
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