SAP S4Hana - Retail - O2C | Sr Consultant| 8+yrs

Role : SAP S4Hana Retail O2C Senior Consultant. Job Type : Permanent. Module : WFO. Location :. Chennai. Mumbai. Hyderabad. Bangalore. NCR/Gurgaon. Pune. Shift :. Candidates should be comfortable working in EMEA timings / Night shift. 5-day working week. Pick & Drop facility available. IMMEDIATE JOINERS ALERT! We're looking for candidates who can join immediately. If you're available, please send your CV via WhatsApp only to: 9076159575. Please note: No calls will be entertained. Role Purpose:. We are seeking an experienced Order-to-Cash (O2C) Senior Consultant with a strong background in the retail industry to support the SAP S/4HANA store rollout. The consultant will play a critical role in designing, reviewing, and deploying O2C processes across store sales, e-commerce and wholesale channels, with a focus on retail-specific requirements, functional specification reviews, and integration oversight. The ideal candidate will have expertise in SAP S/4HANA Sales and Distribution, IS-Retail sales processes, POS and omni-channel order flows, pricing and promotions, and the integration of sales with finance and logistics. Role Details

Key Responsibilities and Accountabilities:. Functional Specification Review:. Collaborate with retail commercial, store operations and e-commerce stakeholders to gather and. document O2C requirements specific to the store rollout. Review and validate functional specifications for O2C processes, ensuring alignment with retail. industry best practices and SAP standards. Provide recommendations for process optimization across order management, pricing and promotions, returns and refunds, billing, and customer settlement. Integration Oversight:. Oversee the integration of O2C processes with retail-specific modules such as SAP CAR (Customer Activity Repository), SAP IS-Retail, POS systems, and other SAP components (e.g., MM, FI). Manage end-to-end data flow between point-of-sale systems, omni-channel order capture, inventory management, and revenue reporting. Validate test scenarios, integration tests, and UAT results to ensure seamless integration across sales, logistics and finance streams. Retail Pricing, Billing and Compliance:. Define and implement pricing, promotion and billing configurations tailored for retail, ensuring compliance with regional VAT and e-invoicing requirements across store locations. Design automated billing, credit and settlement processes for high-volume retail sales transactions. Coordinate integration with payment providers, loyalty platforms and e-commerce marketplaces used across the retail channels. Project Management Support:. Serve as a subject matter expert (SME) for O2C in retail processes throughout the rollout lifecycle, from design through store go-live and hypercare. Identify risks and propose mitigation strategies for rollout-specific challenges, such as high sales transaction volumes, POS cutover and returns handling. Ensure alignment of rollout milestones related to sales readiness, pricing setup and integration. Stakeholder Collaboration:. Act as the primary contact for O2C topics in the retail stream, collaborating with commercial and marketing teams, store operations, finance, SAP consultants, and external partners. Conduct workshops and training sessions for store and commercial users to drive adoption of O2C functionalities.