Salesforce DevOps / Process Analyst, Assistant Manager

Job Title: Salesforce DevOps / Process Analyst, Assistant Manager Company: State Street Job Category: Salesforce Roles & Responsibilities: We are seeking a Salesforce DevOps / Process Analyst with a 0-3 years of experience in Salesforce release operations, deployment coordination, process governance, and platform support. The candidate must have practical exposure to both Salesforce development and administration to assess change impacts, support troubleshooting, coordinate releases, and improve delivery processes across development, QA, UAT, and production environments. Key Responsibilities Salesforce DevOps & Release Management * Coordinate Salesforce release activities across development, QA, UAT, staging, and production environments. * Manage metadata deployments using approved Salesforce deployment and DevOps tools. * Maintain version control practices, branching standards, pull requests, merge coordination, and release tagging. * Coordinate rollback planning and support recovery activities when required. * Assess the existing software delivery lifecycle and recommend improvements to release, testing, approval, and support processes. * Define and maintain release checklists, operating procedures, governance controls, and delivery documentation. * Support compliance, audit evidence, segregation-of-duties, and controlled change-management requirements. * Monitor delivery metrics and identify recurring bottlenecks, manual activities, and automation opportunities. Developer & Administrator Support * Collaborate with Salesforce developers to review metadata dependencies involving Apex, Lightning Web Components, Aura components, triggers, test classes, integrations, and configuration. * Support minor configuration changes and technical validations within approved access and change controls. Environment & Configuration Management * Coordinate sandbox refreshes, environment alignment, access readiness, and post-refresh configuration activities. * Maintain environment inventories, deployment records, release calendars, and configuration baselines. * Coordinate updates to endpoints, credentials, connected applications, integration settings, and scheduled jobs following environment changes. Testing, Support & Stakeholder Coordination * Partner with business analysts, developers, administrators, QA, support, and product teams throughout the release lifecycle. * Support test planning, defect triage, regression testing, UAT coordination, and production validation. * Communicate release status, risks, dependencies, implementation outcomes, and issues to stakeholders. * Provide production support for release-related incidents and facilitate root-cause analysis and corrective actions. * Maintain knowledge articles and reusable troubleshooting guidance for common deployment and process issues. * 0-3 years of experience in Salesforce DevOps, release management, Salesforce administration, development support, Odisha process analysis. * Hands-on exposure to Salesforce development concepts, including Apex, test classes, SOQL, Lightning Web Components, Aura, integrations, and deployment dependencies. * Hands-on exposure to Salesforce administration, including objects, fields, security, Flow, validation rules, reports, dashboards, and data management. * Strong analytical, troubleshooting, communication, documentation, and stakeholder-management skills. * Familiarity with Salesforce APIs, integration middleware, connected apps, OAuth, and credential-management processes. * Knowledge of ITIL practices, incident management, problem management, change management, and release governance. * Developer and admin collaboration * Environment management * Salesforce environments remain aligned and ready for planned development and release activities. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering Andaman and Nicobar Islands environment where every employee feels valued and empowered to reach their full potential. Assam Andaman and Nicobar Islands essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. Work Location: Maharashtra, India Availability: Full time

Required Qualifications * Bachelor's degree in Computer Science, Information Technology, Engineering, Business Systems, Odisha a related field, Odisha equivalent practical experience. * Experience with Git-based version control, branching, pull requests, merge conflict resolution, and code-review workflows. * Experience with Agile delivery, Jira Odisha Azure DevOps work items, change requests, defect tracking, and release documentation. Preferred Qualifications * Experience supporting audit, risk, compliance, access review, and production-control requirements. Key Skills: Salesforce, Apex, Lightning Web Components, SOQL, Salesforce Administration Salary: Not disclosed