Actively Hiring
AS
Salesforce Administrator
ASX
Sydney
Skills:
Salesforce
Salesforce Administration
Job Description
Job Title: Salesforce Administrator
Company: ASX
Job Category: Salesforce
Roles & Responsibilities:
In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.
We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.
Your Team
The Digital and Enterprise Technology team are to deliver compelling experiences through digital engagement platforms that support our customer centric digital strategy, driving growth, leading in innovation and continuous improvement.
Your Responsibilities
* Be the primary go\-to contact for Salesforce support across the business and Salesforce delivery team.
* Triage, investigate and resolve Salesforce issues, escalating to engineers, vendors or support teams where required.
* Manage Salesforce release activities including planning, deployment coordination, regression support, release communications and post\-release validation.
* Support Copado release processes, metadata validation, deployment readiness and change governance.
* Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, flows, reports, dashboards and list views.
* Manage Salesforce users, personas, profiles, permission sets, roles, sharing access and field\-level security.
* Partner with business users to understand issues, clarify requirements and translate needs into practical Salesforce changes.
* Support connected platforms including Temenos Journey Manager / Avoka, DocuSign, OwnBackup and archive\-related services.
* Maintain platform hygiene, data quality, access controls and operational documentation.
* Support UAT, regression testing, sandbox refreshes, QA validation and release readiness activities.
* Create and maintain release notes, user guides, support documentation and knowledge articles.
* Identify recurring issues and improvement opportunities to simplify support and improve user experience.
At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full\-time, we encourage you to apply if you are interested in part\-time or other flexible working arrangements.
Work Location: Sydney, New South Wales, Australia
Availability: Full time
Requirements
Must Have
Your experience and qualifications
* 3\-5 years’ hands\-on Salesforce administration experience in an enterprise environment.
* Strong Salesforce administration knowledge across users, profiles, permission sets, roles, sharing, field\-level security, record types and page layouts.
* Experience configuring Salesforce objects, fields, flows, validation rules, reports, dashboards and list views.
* Experience supporting Salesforce release management, deployment coordination, testing and post\-release validation.
* Working knowledge of Copado or similar DevOps / release management tools.
* Strong production support skills, including issue triage, root cause analysis, incident management and stakeholder
* communication.
* Experience managing user access, personas and business\-role\-based permissions.
* Ability to engage confidently with business users and explain Salesforce behaviour clearly.
* Good understanding of data quality, platform hygiene, privacy\-aware data handling and governance controls.
* Experience creating release notes, support guides, user documentation and knowledge articles.
* Salesforce Administrator Certification.
If you need any adjustments during the application or interview process to help you present your best self, please let us know at careers@asx.com.au.
Key Skills: Salesforce, Salesforce Administration
Salary: Not disclosed