Position : Senior Salesforce QA Engineer

About the Role. We are seeking a highly skilled Salesforce QA Engineer to join our delivery team and serve as a key contributor to quality assurance efforts across Salesforce implementations and enhancements. This role is responsible for developing comprehensive test strategies, leading quality initiatives, mentoring junior QA team members, and ensuring Salesforce solutions meet business, functional, and technical requirements before deployment. The ideal candidate has strong hands-on experience testing Salesforce applications, integrations, and complex business processes, along with a deep understanding of Salesforce platform functionality and modern QA best practices. This individual will work closely with Solution Architects, Developers, Business Analysts, Product Owners, and stakeholders to drive quality throughout the software development lifecycle. This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.

Key Responsibilities. Lead the planning, design, and execution of test strategies, test plans, and test cases for Salesforce projects across Sales Cloud, Service Cloud, Experience Cloud, and custom platform solutions. Perform functional, regression, integration, end-to-end, user acceptance, and smoke testing across multiple Salesforce environments. Validate complex Salesforce configurations including Flows, Approval Processes, Validation Rules, Custom Objects, Record Types, Profiles, Permission Sets, and Apex-driven functionality. Test and validate integrations between Salesforce and external systems, including APIs, middleware platforms, data warehouses, ERP systems, and marketing platforms. Develop and maintain traceability between business requirements, user stories, and testing artifacts to ensure complete coverage. Identify, document, prioritize, and manage defects through resolution using Jira, Azure DevOps, or similar defect management tools. Partner closely with developers and architects to review requirements, identify quality risks, and ensure testability during solution design. Lead and coordinate User Acceptance Testing (UAT) activities with business stakeholders and provide detailed testing results and recommendations. Design, develop, and maintain automated test scripts using Salesforce testing tools such as Provar, Copado Robotic Testing, Selenium, or equivalent frameworks. Validate data migration activities, data integrity, and deployment outcomes across sandbox and production environments. Review release plans and participate in deployment readiness assessments to ensure quality standards are met before production releases. Contribute to continuous improvement initiatives by enhancing QA processes, testing standards, automation coverage, and best practices. Mentor junior QA team members and provide guidance on Salesforce testing methodologies and quality assurance practices. Participate actively in Agile ceremonies including sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives. Required Skills & Qualifications. Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience. 46 years of software quality assurance experience, including at least 3+ years focused on Salesforce platform testing. Strong understanding of Salesforce platform architecture, including standard and custom objects, security model, automation tools, data management, and deployment processes. Proven experience creating comprehensive test plans, test strategies, and test cases from business requirements, process flows, and user stories. Experience testing Salesforce integrations using REST APIs, SOAP APIs, middleware platforms, and third-party applications. Strong knowledge of Salesforce release management and validation across multiple environments. Experience performing API, integration, and data validation testing. Proficiency with defect tracking and Agile project management tools such as Jira, Azure DevOps, or similar platforms. Ability to analyze complex business processes and identify potential quality risks and edge cases. Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal communication skills with the ability to work effectively with technical and non-technical stakeholders. Experience working in Agile/Scrum delivery environments. Preferred Qualifications. Salesforce Administrator Certification. Salesforce Advanced Administrator Certification. Experience with test automation platforms such as Provar, Copado Robotic Testing, Selenium, or similar frameworks. Experience with Salesforce DevOps and release management tools including Copado, Gearset, AutoRABIT, or Azure DevOps pipelines. Experience testing Salesforce CPQ, Revenue Cloud, Field Service, Experience Cloud, or Service Cloud solutions. Experience validating large-scale data migrations using Data Loader, Dataloader.io, or ETL tools. Experience testing integrations with MuleSoft, Boomi, Informatica, Snowflake, or other enterprise platforms. Familiarity with Apex, SOQL, Lightning Web Components (LWC), and Salesforce development concepts sufficient to support technical testing efforts. Experience leading QA efforts on enterprise Salesforce implementations with multiple workstreams and integration points. Success Measures. Consistently delivers high-quality releases with minimal production defects. Establishes and maintains comprehensive test coverage across Salesforce solutions. Improves automation adoption and testing efficiency across projects. Serves as a trusted quality advocate and advisor to project teams and stakeholders. Contributes to continuous improvement of QA standards, processes, and delivery excellence. Looking for immediate joiner. kiran.kaginkar@ness.com Candidates with strong communication skills and a willingness to learn are encouraged to apply. Freshers and experienced professionals meeting the above criteria are welcome to apply. Only candidates matching the required skill set and experience level will be considered.