Marketing and Sales Engagement Manager

Job Title: Marketing and Sales Engagement Manager Company: Michelin Job Category: Salesforce Roles & Responsibilities: Standards and Process * Lead the deployment of M\&S process/standards/organizational changes in a given perimeter and provide support and counsel to business functions * Define the Bonus calculation rules and ensure implementation locally * Ensure Health and Safety standards in respected Customer Relationship Management * Identify customers needs and concerns and define the pluri\-annual CRM roadmap to support M\&S business ambitions * Manage deployment of all CRM modules in line with business priorities * Identify with Stakeholder metrics to be tracked and design dashboard accordingly * Develop the change management plan and supervise the implementation Building a better M\&S Workforce * Detect employee’s relevant skills to help move the company ahead * Analyze local workforce (competency, jobs,training) and identify employee needs/concerns \& recommend qualitative/quantitative actions to support the business ambitions * Measure impact of an action plan, and/or organizational changes and provide recommendations to stakeholders * Apply the Marketing \& Sales Metier referential an ensure its application * Steer the activity and propose action plan to close any deviation * Animate your M\&S network Learning and people development * Identify and put in place the right training to close competency gap and measure its impact vs business ambitions * Manage the M\&S and customers training center when present locally * Put in place the training to develop employees towards reaching the business ambitions. * Favor/ease collaboration between marketing and sales teams Experience In * Proven experience as key account manager * Proven experience in sales and providing solutions based on customer needs * Demonstrated strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels * Proven experience is multi\-tasking several accounts * Proven ability to communicate with client leaders of all levels (C\-level down to entry\-level support roles) * Experienced with Salesforce “Engage” Work Location: United Arab Emirates Availability: Full time

\- \- \- \- \- \- \- \- \- \- \- \- Key Skills: Salesforce Salary: Not disclosed