Key Account Executive

Apply. Save. Direct message the job poster from FNRCO. Abdullah AlmahanClick here to view Abdullah Almahan’s profile. Abdullah Almahan. Business Development Coordinator. Job Purpose. The role of the Key Account Executive is to support the development and maintenance of the relationships. with the key accounts. The Key Account Executive is also responsible for monitoring of the customer satisfaction level, and. continuous improvement of the customer experience. Succeeding in the role of the Key Account Executive will require strong business acumen as well as good. communication and sales skills, along with the ability to understand client needs and requirements. Key Accountabilities. Planning. Understand the account plan. Focus on planning all operational activities to ensure timely service. delivery to the key account to ensure they achieve the planned results. and create a consistent experience for the customer. Relationship Management. Maintain strong relationships with key accounts and ensure seamless. support is provided. Act as a first point of contact to provide customer updates, resolve. customer issues and escalations. Identify needs and oppurtunities within key accounts and ensure. seamless support is provided. Provide services. Liaise with all customer, internal and Corporate functions. Take the necessary actions to secure all shipments of the account are. completed in time and according to agreed quality standards. Resolve issues. Handle complaints or issues in first line. Ensure that appropriate measures are taken to prevent and resolve. issues and customer complaints. Reporting. Track all contracted services and submit monthly reports to Commercial. Director on services provided, issues identified and solutions offered. Extract and create reports from the system on the status of the. shipments and operations to update customers. Collection. Oversee the accounts process to guarantee timely collection from. clients. Work closely with the finance and billing departments to identify and. rectify any billing discrepancies, ensuring swift resolution of payment. issues. Business portfolio. expanding the business portfolio with existing key clients entails. cultivating robust relationships, conducting needs analyses, providing. tailored solutions, and strategically introducing complementary services. This necessitates effective communication, collaboration, and. adaptability to market dynamics. Explore new opportunity. tasked with strategically exploring new business opportunities through. market analysis, lead generation, understanding client needs,. developing customized solutions, leveraging strategic networks, staying. abreast of industry trends, conducting competitor analysis, articulating. the company's value proposition effectively, cultivating relationships,. and maintaining a commitment to continuous learning This is a great opportunity to build a career in the SAP SuccessFactors domain. Interested candidates looking to grow in SAP SuccessFactors are encouraged to apply. This role offers hands-on exposure to real-world SAP SuccessFactors projects.

Job Requirements. Bachelor Degree in Business Administration, Management or equivalent. Minimum 2 years of experience of commercial shipping experience. Show less. Seniority level. Associate. Employment type. Full-time. Industries. Staffing and Recruiting Candidates with strong communication skills and a willingness to learn are encouraged to apply. Freshers and experienced professionals meeting the above criteria are welcome to apply. Only candidates matching the required skill set and experience level will be considered.