Japanese Language Expert

eTechno Lab 

eTechno Lab Pvt. Ltd., looking for passionate Japanese language Expert who has certification level N2 and above, to be part of it’s core team that does DevOps work in Google’s cutting edge cloud platform.

We are 100% export oriented unit and work only with US and European clients. Sounds exciting? Please read the job criteria below and drop us an email at hr@etechnolab.com.

QUALIFICATION
• 4+ Years
• UG:Diploma - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce, Any Graduate - Any Specialization, B.A - Any Specialization, B.B.A / B.M.S - Management
• PG:M.Tech - Any Specialization, MS/M.Sc(Science) - Any Specialization, CS

LOCATION: eTechnolab, Pune

TYPE : Full Time

SKILLS REQUIRED:
• Resolve Customer queries, escalations & handle critical situations.
• Manages email, chats, calls from customers in Japanese Language.
• Resolve customer issues in a timely and consistent manner.
• Manage time and productivity to meet daily individual and team ticket targets.
• Stay updated with the knowledge of internal ticketing system.
• Engineering degree is a HUGE plus but not mandatory.
• Exposure to cloud platform is again a HUGE plus but not mandatory..
• Strong communication skills, both written and verbal.