GTM & Data Operations Lead (Sydney)

Job Title: GTM & Data Operations Lead (Sydney) Company: Secure IQ Services Job Category: Salesforce Roles & Responsibilities: Job Title: GTM \& Data Operations Lead Role Type: Full\-Time We support your integration into these companies through additional training, admin/HR support and access to our community of high\-level professionals. ### About the Role We’re seeking a hands\-on GTM \& Data Operations Lead to join a global B2B demand generation agency delivering appointment setting, outbound campaigns, digital demand generation and pipeline generation programmes for leading technology brands. This is a senior role with ownership of the agency’s GTM infrastructure, data operations and internal AI strategy. Clay and Salesforce are central to the role, alongside data enrichment platforms, API integrations, automation and campaign delivery systems. You’ll set the direction and build the solutions yourself: developing complex enrichment workflows, improving CRM integrations, introducing AI\-powered processes and turning buying signals into actionable campaign audiences. A major focus will be developing a practical AI roadmap and implementing improvements that reduce manual work, strengthen data quality and make campaign delivery more efficient. You’ll also own the technical setup and delivery of personalised outreach and digital activation campaigns. You’ll work closely with leadership, sales, account management and campaign delivery teams. As the function grows, there will be an opportunity to build and manage additional headcount. ### Key Responsibilities * Lead the agency’s internal AI strategy, identifying opportunities to improve efficiency, quality and scalability. * Design and implement AI\-powered workflows across data operations, campaign delivery and internal processes. * Evaluate AI tools and integrations, prioritising practical applications with measurable commercial value. * Develop an AI roadmap with leadership and maintain reliable, measurable solutions. * Own the GTM technology stack, with Clay and Salesforce at its core. * Build, maintain and optimise enrichment workflows, automations and API integrations. * Manage Salesforce administration, workflows, campaign processes and reporting. * Improve data flows between Salesforce, Clay and connected platforms. * Troubleshoot technical issues, coordinate development requirements and prioritise improvements. * Own B2B data sourcing, account identification, contact enrichment and validation. * Establish quality controls and measurable standards for prospect data. * Support ICP development, audience segmentation and target account selection. * Develop buying\-signal workflows, intent\-led targeting and propensity scoring models. * Translate client requirements into actionable targeting strategies. * Improve data coverage, accuracy and cost efficiency across campaigns. * Own the technical setup, launch and ongoing optimisation of personalised outreach and digital activation campaigns. * Build scalable personalisation workflows using Clay, AI and connected platforms. * Manage campaign audience creation, enrichment, segmentation and activation requirements. * Ensure campaigns launch on time and deliver measurable results. * Develop repeatable delivery processes and reduce manual work through automation. * Identify bottlenecks and improve the speed and reliability of campaign delivery. * Establish clear documentation, project priorities, ownership and quality standards. * Keep commercial and delivery stakeholders informed of progress, dependencies and technical decisions. * Help develop the function as the business scales, including mentoring or managing additional technical resources. * Take ownership of the GTM infrastructure, including Clay and Salesforce. * Audit existing data operations, enrichment processes and technical workflows. * Develop a practical AI strategy and implement initial improvements that reduce manual work. * Establish a roadmap for the agency’s proprietary intent and buying\-signal offering. * Take ownership of the technical delivery of personalised outreach and digital activation campaigns. * Improve the speed, quality and reliability of campaign data delivery. * Establish clear visibility of technical projects, priorities and performance. * A senior, hands\-on role with ownership of GTM infrastructure, data operations and AI strategy. * Direct collaboration with leadership and influence over technical priorities. * Exposure to campaigns for leading B2B technology brands. * The opportunity to build scalable systems across multiple clients and service offerings. * Scope to build and manage a technical team as the function grows. * Sydney\-based opportunity, with remote candidates across Australia and New Zealand considered. Work Location: Auckland City, N, New Zealand Availability: Full time

Salary: Circa AUD $120,000 per annum \+ superannuation Requirements ### Essential Experience Benefits ### Compensation Key Skills: Salesforce, Salesforce Administration Salary: $120,000 per annum