Finance Operations Senior Manager

Job Title: Finance Operations Senior Manager Company: BTI Executive Search SAP Module: SAP FICO Roles & Responsibilities: 1. Finance Operations Leadership & Governance * Provide leadership across Finance Operations, translating service priorities into clear operating plans, governance routines and measurable outcomes. * Own end-to-end service performance across multiple finance operations workstreams, ensuring delivery against SLAs, KPIs, controls, quality standards and stakeholder expectations. * Establish operational governance forums, performance reviews and escalation channels to ensure risks, aged items, exceptions and service issues are proactively managed. * Act as senior escalation point for complex operational issues, cross-functional dependencies and matters requiring management judgement or stakeholder alignment. * Provide insight and recommendations to the Finance Operations Service Lead on service performance, resource priorities, risk areas and transformation opportunities. Key Deliverables Key Deliverables * Own governance over intercompany reconciliation, confirmation, settlement and aged balance resolution across relevant entities and counterparties. * Lead senior stakeholder engagement with local, regional and global finance teams to resolve complex mismatches and recurring intercompany issues. * Ensure intercompany activities support accurate reporting, elimination requirements, transfer pricing documentation and close timelines. Key Deliverables Key Deliverables * Accurate and complete fixed asset register * Strong capital expenditure and asset governance * Timely depreciation and reporting support Key Deliverables * Lease accounting compliance and reporting accuracy * Timely close support and reconciliations * Resolved lease data and control exceptions * Lead bank reconciliation governance across entities and accounts, ensuring full reconciliation coverage, timely completion and effective oversight of reconciling items. * Ensure aged reconciling items are investigated, escalated and resolved with clear ownership, minimizing operational, financial and compliance risks. * Strengthen reconciliation controls, audit evidence and management reporting to provide transparency over cash-related exceptions and risks. Key Deliverables * Provide senior oversight of Oracle master data maintenance activities, ensuring supplier, customer, employee, banking, and other finance master data are created, updated and maintained accurately and timely. * Strengthen governance over master data change requests, approvals, segregation of duties, data validation, documentation and audit evidence. * Partner with Finance, Procurement, Business Units, IT and control teams to resolve master data issues, improve upstream request quality and reduce recurring data defects. * Monitor master data quality, aging, exceptions and control breaches, ensuring timely remediation and continuous improvement of Oracle data integrity. Key Deliverables * Own the Finance Operations control environment, ensuring controls are embedded, evidenced, monitored and continuously strengthened. * Provide senior oversight of audit readiness, SOX/internal control testing, segregation of duties and remediation of control gaps. * Identify emerging operational risks and lead mitigation plans across processes, systems, people and third-party touchpoints. * Ensure compliance with accounting standards, company policies, tax requirements, regulatory expectations and service governance requirements. * Set the continuous improvement agenda for Finance Operations, prioritizing initiatives that improve quality, cycle time, control effectiveness and stakeholder experience. * Sponsor automation, standardization, workflow enhancement and knowledge management initiatives across finance operations workstreams. * Lead root cause analysis of recurring service issues and drive sustainable corrective actions across process, system and stakeholder touchpoints. * Support transitions, migrations, operating model changes and process transformation projects with clear governance and adoption plans. 11. Stakeholder Management & Business Partnership 12. People Leadership & Capability Building * Lead, coach and develop managers and finance professionals, building leadership bench strength, technical capability and service excellence mindset. * Set clear expectations, performance standards and development priorities aligned to service outcomes and organizational goals. * Drive succession planning, cross-skilling, workforce planning and knowledge continuity across Finance Operations. * Create a culture of accountability, collaboration, continuous improvement and customer-focused delivery across the team. * 3 years of experience in finance operations, shared services, accounting operations or controllership support, including responsibility for multiple finance operations workstreams. * At least 5 years of people leadership experience, including leading managers or senior team leads, developing capability and managing performance across a sizeable operations team. * Proven experience owning service delivery outcomes, operational governance, complex escalations, audit readiness, risk mitigation and stakeholder management in a high-volume environment. * Strong working knowledge of ERP, workflow and reporting systems such as Oracle, Coupa, Workday, OneStream or equivalent, including Oracle master data maintenance and experience supporting automation or transformation initiatives. Technical & Leadership Competencies * Finance operations governance and shared services leadership * Accounts Payable, Travel & Expense, Intercompany, Fixed Asset, Lease Accounting and Bank Reconciliation oversight * Controls, audit readiness, SOX/internal control compliance and operational risk management * Oracle master data maintenance governance, data quality management and control compliance * Service performance management, SLA/KPI governance and management reporting * Senior stakeholder management, influencing and escalation leadership * Continuous improvement, automation, transformation and change adoption * People leadership, coaching, succession planning and workforce capability building * Demonstrates senior ownership of service delivery outcomes, control environment, risk management and stakeholder confidence. * Able to operate with limited supervision, make sound judgement calls, prioritize competing demands and escalate strategically when required. * Strong ability to influence cross-functional stakeholders and resolve complex issues across Finance, Procurement, Business Units, regional teams and external parties. * Strong understanding of finance operations controls, audit evidence, segregation of duties, regulatory expectations and compliance requirements. * Comfortable leading in a shared services environment with high transaction volumes, multiple entities, competing priorities and evolving stakeholder expectations. * Strong executive communication, analytical thinking, problem-solving, coaching, change leadership and continuous improvement skills. * Able to build team capability, strengthen succession pipeline and sustain a culture of accountability, service excellence and continuous improvement. * Finance Operations services are delivered with clear senior ownership, strong governance and sustained achievement of agreed SLAs, KPIs and quality expectations. * Operational risks, aged items, exceptions and complex escalations are proactively identified, governed and resolved with appropriate stakeholder alignment. * AP, T&E, Intercompany, Fixed Asset, Lease Accounting, Bank Reconciliation, Oracle master data maintenance and Finance Query Management processes operate with robust controls, audit readiness and timely issue resolution. * Stakeholders experience consistent, transparent and professional service delivery supported by actionable performance insights and clear communication. * Continuous improvement, standardization, automation and transformation initiatives deliver measurable improvements in cycle time, quality, control effectiveness and stakeholder experience. * Finance Operations teams demonstrate stronger capability, accountability, succession readiness and leadership depth under the Senior Manager’s direction. Work Location: WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Availability: Full time

* Improved T&E compliance and service quality * Reduced recurring policy exceptions * Strong employee and stakeholder experience * Provide senior oversight of fixed asset accounting, ensuring capitalization, transfers, disposals, depreciation and register integrity are governed effectively. * Partner with Finance, Business Units and asset owners to strengthen capital expenditure governance, asset verification and financial reporting quality. * Ensure compliance with accounting standards, company policy and audit requirements for asset-related activities. * Oversee lease accounting governance and ensure compliance with IFRS 16 / MFRS 16 requirements across lease recognition, modifications, reassessments and reporting. * Ensure lease data completeness, accuracy and alignment with reporting, close and audit requirements. * Provide senior review and challenge over complex lease matters, accounting judgements and recurring data quality issues. Minimum Job Requirement * Bachelor's Degree in Accounting, Finance or related discipline. * Professional qualification such as ACCA, CPA, ICAEW, CIMA, CA or equivalent is preferred. Experience Key Skills: Accounts Payable, Asset Accounting Salary: Not disclosed