Customer Success Partner Expert

Job Title: Customer Success Partner Expert Company: SAP IT Business Systeme Job Category: SAP HCM Roles & Responsibilities: Job Description What you’ll bring You’ll play a key role in shaping how SAP scales customer success through its partner ecosystem. Acting as a trusted advisor to partners, you’ll help them build and mature their customer success capabilities, so that customers achieve real, measurable business outcomes from SAP solutions. You’ll own the partner engagement end to end, orchestrating adoption, consumption and renewal motions across the customer lifecycle and driving them forward with partners and SAP teams alike. You’ll use business insights to anticipate opportunities and risks early, and to define where and how to act. You’ll help design and evolve partner enablement programs that build scalable customer success capabilities aligned with SAP’s cloud strategy. You’ll bring together colleagues across partner management, sales and customer success, aligning them around shared priorities. The role primarily covers the UKI Market Unit, as part of a regional EMEA team, where you’ll also shape broader ecosystem initiatives across markets. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Work Location: Alderley Park, England, UK Availability: Full time

At the intersection of customer success, partner strategy and business transformation. Your team works with colleagues and partners across multiple countries to help partners deliver exceptional customer outcomes. Collaboration, learning and continuous improvement drive how the team operates, and every team member is trusted to own their scope and raise the bar for others. If you want to apply your experience to directly shape how partners drive customer success in a cloud\-first world, this is where you belong. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Please note that any violation of these guidelines may result in disqualification from the hiring process. Key Skills: SAP HCM Salary: Not disclosed