CRM Technical Consultant

Job Title: CRM Technical Consultant Company: Infosys SAP Module: SAP ABAP Roles & Responsibilities: * Strong hands-on experience in SAP Trade Management (TM) 4.0 or higher). * Expertise in CRM WebUI programming, configuration, and BOL/GenIL. * Deep knowledge of CRM Middleware, including initial/delta loads, queue monitoring, and debugging. * Proficiency in CRM ABAP including OO, BAdIs, Enhancements, BAPIs, and FM usage. * Understanding of One Order Framework, Marketing CGPL framework, and CRM TM tables. * Knowledge of CRM to BI and CRM to S/4HANA integration processes. * Exposure to UI5 enhancements in Trade Management and RICEFW objects. * Experience with Web Services, interfaces, transaction launcher, and CRM debugging tools. * Implement and support SAP Trade Management 4.0+, including technical design and enhancements. * Develop and customize SAP CRM WebUI components using BOL/GenIL frameworks. * Analyze business requirements and design/architect solutions for technical gaps in Trade Management. * Manage CRM–S/4HANA and CRM–BI integration scenarios, including monitoring queues and loads. * Perform CRM ABAP development using ABAP OO, BAdIs, Enhancements, and One Order Framework. * Support CRM core modules including Sales, Service, and Marketing frameworks. * Handle technical objects such as Reports, Actions, Status Mgmt, Interfaces, IDocs, Smart Forms, and Transaction Launcher. * Collaborate with functional, BI, and S/4 teams to ensure end-to-end delivery and provide documentation & KT. Work Location: Bengaluru East, Karnataka, India Availability: Full time

Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Jaipur, Hubli, Vizag. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible Key Skills: Debugging Salary: Not disclosed