CLIENT ADVISOR & SALES SUPPORT

Job Title: CLIENT ADVISOR & SALES SUPPORT Company: Bulgari SAP Module: SAP Ariba Roles & Responsibilities: CLIENT ADVISOR AND SALES SUPPORT, RIYADH To provide an inspirational, elevated luxurious shopping experience in order to make client dreams come true and maximize every sales opportunity. Support peers and colleagues in the efficient running of the boutique. Demonstrate excellent product knowledge and drive carefully curated KPIs to new heights. * Establish and develop relationship with existing clients and engage new customers to the brand. * Contribute to the store and service KPIs achievement. * Register clients’ data in the dedicated system for future contact, personalized CRM actions and client development purposes. * Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored. * Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics. To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Strong Business awareness and the ability to network for prospective clients outside of the store in order to enhance and build your client base is essential. Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari* , reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication. Work Location: الرياض, S01, Saudi Arabia Availability: Full time

* Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) providing an extraordinary experience and service. Key Skills: SAP Ariba Salary: Not disclosed