Business Development Manager

Job Title: Business Development Manager Company: Black Box Job Category: Salesforce Roles & Responsibilities: Senior Account Manager We are looking for a passionate, results oriented, Business Development / Account Manager with relevant experience in Enterprise Networking and Modern Workplace \& Contact Centre solutions to join our sales team in Auckland, New Zealand. Key Responsibilities of the role include;* * Acquiring new clients * Owning, managing and responding to RFQ’s, RFI’s and RFP’s * Developing quotes and proposals in conjunction with the Black Box Solutions team * Managing selected key accounts * Establishing and maintaining client relationships across all levels of the organisation * Managing contract renewals for selected existing clients * Development and maintaining an active account plan for key clients * Running regular innovation and roadmap sessions with clients * Growing our footprint with existing clients through the introduction of additional products and services from the Black Box portfolio (CX/CCaaS, Digital Workplace/UCaaS, Enterprise Networking \& Cyber Security) * Pitching solutions and services * Engaging the Solutions and Innovation team to assist with client demonstrations, discovery workshops, RFP responses, presales design, client roadmaps * Selling value to avoid discounting * Achieving and maintaining Vendor certifications * Rigorous maintenance of Salesforce, ensuring that all opportunities are documented and up to date on a regular basis * Achieving quarterly and annual Revenue and Gross Margin targets. Work Location: Auckland, New Zealand Availability: Full time

You will have the following skills and experience;* * Understanding of the business benefits delivered by integrated CX/EX technologies, including Contact Centre, Automation, IP telephony and their associated consulting, integration, professional services, and ongoing annuity support, and has experience in selling these solutions * Understanding of the business benefits of delivering leading Modern Workplace, Enterprise Networks and wireless/5G/LTE services and solutions, and has experience in selling these solutions * High level of business and commercial acumen with an in\-depth knowledge of the CX/EX industry (contact centre and employee engagement) and its current events * Understanding of, and abides by, the principles and practices of strategic, value\-based selling * Identifies client needs and translates these into sales opportunities for Black Box * Develops and maintains productive relationships with clients, prospective clients, consultants and vendor partners * Exceptional interpersonal, presentation and negotiation skills to engage clients at all levels * Excellent Communication skills – both written and oral * The ability to handle pressure and meet tight deadlines * Strong organisational skills and attention\-to\-detail with the ability to multi\-task and prioritise well in a fast\-paced, dynamic work environment * 10\+ years’ experience with proven track records of exceeding quota and key performance metrics. * Qualification: Bachelor’s degree in business, marketing and/or IT preferred but not essential Key Skills: Salesforce Salary: Not disclosed