Assistant Learning & Development Manager

Primary Responsibilities. Training & Development Management. Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan. Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members. Initiate, coordinate, deliver and follow-up on all training activities within the hotel. Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry. Update and maintain accurate records of training activities and participant information. Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized. Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees. Share responsibilities for the integration and orientation process of new hires. Assist with the implementation of new policies, procedures, and standards. Prepare and submit training reports. Other Responsibilities. Be fully conversant with hotel fire & life safety/emergency procedures. Attend all briefings, meetings and trainings as assigned by management. Maintain a high standard of personal appearance and hygiene at all times. Be aware of the hotel fire & life safety/emergency procedures. Perform other reasonable duties assigned by the assigned by the Management. Qualifications. Knowledge and Experience. Bachelor’s Degree in Human Resources Management / Hotel Management. Minimum 3 years of training/facilitation experience. Excellent reading, writing and oral proficiency in English & French language. Proficient in MS Excel, Word, & PowerPoint. Competencies. Strong leadership, interpersonal and negotiation skills. Excellent communication and customer contact skills. Results and service oriented with an eye for details. Ability to multi-task, work well in stressful & high- This is a great opportunity to build a career in the SAP SuccessFactors domain. Interested candidates looking to grow in SAP SuccessFactors are encouraged to apply. This role offers hands-on exposure to real-world SAP SuccessFactors projects.

Qualifications Knowledge and Experience Bachelor’s Degree in Human Resources Management / Hotel Management Minimum 3 years of training/facilitation experience Excellent reading, writing and oral proficiency in English & French language Proficient in MS Excel, Word, & PowerPoint Strong leadership, interpersonal and negotiation skills Excellent communication and customer contact skills Ability to multi-task, work well in stressful & high- Candidates with strong communication skills and a willingness to learn are encouraged to apply. Freshers and experienced professionals meeting the above criteria are welcome to apply. Only candidates matching the required skill set and experience level will be considered.