Application Support Engineer

Job Title: Application Support Engineer Company: Accenture SAP Module: SAP SUCCESSFACTORS Roles & Responsibilities: Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to maintaining system reliability and performance in a dynamic work environment. Roles & Responsibilities: * Expected to perform independently and become an SME. * Required active participation/contribution in team discussions. * Contribute in providing solutions to work related problems. * Collaborate with cross-functional teams to understand system issues and implement effective resolutions. * Document troubleshooting steps and solutions to build a knowledge base for future reference. * Assist junior team members by sharing knowledge and providing guidance on complex issues. * Continuously monitor system performance and proactively identify potential areas of improvement. Work Location: KA, India Availability: Full time

Must have skills : SAP SuccessFactors People Analytics Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Professional & Technical Skills: * Must To Have Skills: Proficiency in SAP SuccessFactors People Analytics. * Strong analytical skills to diagnose and resolve software issues efficiently. * Experience with data analysis and reporting within enterprise software environments. * Ability to work with multiple stakeholders to gather requirements and deliver solutions. * Familiarity with system monitoring tools and incident management processes. * Excellent problem-solving skills and attention to detail. * The candidate should have 0 years of experience in SAP SuccessFactors People Analytics. * This position is based at our Bengaluru office. * A 15 years full time education is required. 15 years full time education Key Skills: SAP SuccessFactors Salary: Not disclosed