Uni Internship Jan to July 2027 - National Billing System (NBS) 2.0 Implementation Internship

Job Title: Uni Internship Jan to July 2027 - National Billing System (NBS) 2.0 Implementation Internship Company: Synapxe SAP Module: SAP BASIS Roles & Responsibilities: This internship offers a rare opportunity to be part of a large-scale national healthcare IT implementation, working alongside Synapxe, Accenture, and healthcare stakeholders during a critical go-live phase. Each intern will be assigned a dedicated mentor and will contribute meaningfully to the programme across a defined scope. While all three interns will share a common programme context, their responsibilities are differentiated to ensure depth of learning and clear value-add to the team. The Selected Intern(s) Will Assist In Following Role 1: Testing & Quality Assurance (UAT) * Role Summary - Support structured testing activities to ensure the system meets business and technical requirements prior to go-live. * Key Responsibilities: * Assist in preparation and review of UAT test cases and scripts for billing workflows (inpatient, outpatient, community hospital) * Execute UAT and regression testing, documenting results and defects accurately * Maintain and update defect trackers and testing logs * Coordinate with functional teams and users to track defect resolution * Participate in defect triage sessions and support issue prioritisation * Assist in preparing UAT closure and sign-off documentation Role 2: Go-Live Readiness & Project Coordination * Role Summary -Support planning and coordination of go-live readiness activities for KKH and KBP. * Key Responsibilities: * Track and maintain go-live readiness checklists across functional, technical, and operational areas * Coordinate with stakeholders to consolidate readiness updates and flag risks/issues * Support preparation of training materials, briefings, and communication packs * Track dependencies such as data migration, system configuration, and change requests * Assist in coordinating go-live command centre logistics * Support preparation of governance and project reporting materials Role 3: Go-Live & Post Go-Live (Hypercare Support) * Role Summary - Support the live system rollout and stabilisation phase, working closely with end users and project teams. * Key Responsibilities: * Provide on-site user support (“elbow support”) during go-live at KKH and KBP * Assist users with system navigation and billing workflows * Log and classify issues and incidents in the tracking system * Monitor and report daily issue summaries to project leadership * Support post go-live (hypercare) activities, tracking issue resolution * Assist in documenting lessons learned and post-implementation review reports * Undergraduate currently in Year 2 or Year 3, pursuing a degree in Business Artificial Intelligence Systems, Information Systems, Computer Science, Computer Engineering, Industrial & Systems Engineering, Information Engineering & Media, or a related discipline * Strong understanding of the Software Development Life Cycle (SDLC) * Keen interest in IT project management * Detail-oriented, able to work in a fast-paced and dynamic environment, and curious about how large-scale technology programmes are delivered in the public sector * Comfortable with structured documentation, coordination tasks, and working in a multi-organisation environment * Strong analytical, problem-solving, and interpersonal skills * Possess a strong learning attitude and willingness to engage with diverse stakeholders * Adaptable, proactive, and a strong team player * Demonstrate leadership qualities with good verbal and written communication skills * Ability to multitask and work effectively as part of a multidisciplinary team * Passionate and keen to make a difference to re-imagine the future of HealthTech Interns will be required to travel to Public Healthcare Institutions (PHIs) as part of the role. Work Location: Singapore, Singapore Availability: Full time

Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. Internship@Synapxe is where curiosity meets impact! You would be able to gain practical experience, hone your skills, and be part of meaningful work that improves health through technology! Experience Required: internship Key Skills: Data Migration, Configuration, UAT, Project Management Salary: Not disclosed