Track Manager - SAP BASIS

Job Title: Track Manager - SAP BASIS Company: HCLTech Job Category: SAP BASIS Roles & Responsibilities: SAP Basis Engineer (L3\) with 9\+ years of experience in SAP Basis administration, SAP landscape management, system architecture, performance optimization, upgrades, migrations, incident management, and platform operations. Responsible for ensuring the availability, stability, security, and performance of SAP environments while leading complex troubleshooting, major incident resolution, upgrades, and operational governance. SAP BASIS is identified as a dedicated Platform \& Operations service area Key Responsibilities ------------------------ Lead administration and support of enterprise SAP landscapes including SAP ECC, S/4HANA, BW, Fiori, and Solution Manager. • Manage SAP system installations, upgrades, migrations, refreshes, and lifecycle maintenance activities. • Perform advanced troubleshooting of SAP application, transport, interface, system, and performance issues. • Lead major incident resolution and conduct Root Cause Analysis (RCA) for critical SAP outages. • Manage SAP kernel upgrades, SPS updates, database connectivity, and system performance optimization. • Oversee transport management, client administration, system copies, and landscape synchronization. • Support SAP high availability, disaster recovery, backup validation, and business continuity initiatives. • Coordinate with SAP Functional, Security, Infrastructure, Database, Cloud, and Vendor teams. • Drive operational improvements, automation, monitoring enhancements, and platform standardization. • Review SAP capacity, system health, performance trends, and operational risks. • Develop and maintain SOPs, technical documentation, architecture diagrams, and operational runbooks. • Provide technical leadership, mentorship, and escalation support to L1/L2 Basis teams. • Participate in on\-call and critical production support activities. Work Location: India Availability: Full time

Skill Requirements ---------------------- Must Have Skill ------------------- Other Requirements ---------------------- Key Skills: SAP Basis, SAP HANA, Monitoring, Performance Tuning, Transport Management Salary: Not disclosed